Careers at The Road Traffic Management Corporation (RTMC)

Job Purpose:

• The User Support Analyst is responsible for the analysis and support of NaTIS software application incidents and data fix requests.

KEY JOB RESPONSIBILITIES:

• Must perform Software user support.
• Ensure that the user log the call.
• Investigate, analyse and resolve system issues logged by users on instruction from the Team Leader: User Support.
• Analyse the issue mentioned in the call.
• Assist the user with the issue – resolve the call telephonically or create scripts for the issue.
• Develop comprehensive database scripts based on assistance from the Senior Analyst: User Support.
• Submit the script to a team member in Road Traffic Management Systems for review and approval.
• Run the approved script and provide feedback to the user, the Senior Analyst: User
• Support and the Team Leader: User Support.
• Test proposed solutions to confirm resolution.
• Ensure that the resolution of the call is logged.
• Assist the Senior Analyst: User Support and the Team Leader: User Support with monitoring compliance with Service Level Agreement.
• Assist in the identification of possible end-user training needs.
• Provide training needs to the Team Leader: User Support.
• Give telephonic support to end users.
• Document repeated calls to identify trends.
• Compile weekly statistical reports and submit to the Team Leader: User Support
• Quality assure team members’ scripts.
• To build value adding relationships with stakeholders.
• To deliver, monitor and continuously improve customer service.
• To continuously develop own personal expertise and drive personal growth.

QUALIFICATIONS AND EXPERIENCE:

• Matric (NQF Level 4) as essential)
• Diploma in SQL (NQF Level 5) / 12 Months certificate as essential.
• 3 - 4 years working experience in Road Traffic Systems.
• Understanding Of Software Development Methodology like Waterfall and Agile.

KEY ATTRIBUTES AND COMPETENCIES:

• Accountability and ethical conduct.
• Quality and deadline oriented.
• Judgment and analytical ability

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Job Purpose: 

• The Specialist:  Software Development is responsible for developing software and applications within the policy and software development lifecycle.

KEY JOB RESPONSIBILITIES:

• The Specialist: Software Development is responsible for developing software and applications within the policy and software development lifecycle.
• Participate in Scrum Meetings and Daily Stand-ups to gain an understanding of existing product and domain elements and work with Analysis and Design to refine new requirements to develop software and applications.
• Receive new issues assigned by Team Leader: Software Development through a defect, new specification or specification change.
• Analyse assignments and plan implementation and unit tests to verify code
• Check out existing code and implement new code or change to existing code and submit for review to the Team Leader or another Specialist by checking code back.
• Implement suggested changes as reviewed and release code for build process
• Support existing functionality and develop new functionality and components
• Refactor and improve the code to keep the product maintainable and adaptable to new requirements
• Ensure compliance with product software development processes and standards.
• Implement recommendations from the Architect regarding application performance, and high availability features.
• Create unit and integrated system tests to show that the developed functionality works as intended
• Create unit and integrated system tests to show that the developed functionality works as intended
• Do root cause analysis on bugs to find and fix the cause of a problem in an integrated system
• Build and deploy the system on an application server
• Assess the work done and assist other developers to ensure that the system under development is implemented correctly
• Participate in peer code reviews
• Utilise version control, build, continuous integration solutions and code quality tools as required
• To collaborate with / contribute to the team.
• To build value adding relationships with stakeholders
• To deliver, monitor and continuously improve customer service
• To continuously develop own personal expertise and drive personal growth

QUALIFICATIONS AND EXPERIENCE:

• Matric (NQF Level 4) as essential.
• National Diploma in Information Technology or equivalent (NQF level 6) as essential.
• Bachelor’s Degree in Computer Science, Information Systems or Information Technology (NQF Level 7) as added advantage.
• 4 – 6 years’ experience in Software Development with experience in Java
• Spring and SpringBoot is advantageous
• Knowledge of integration technologies (e.g. JMS, SOAP-*, REST)
• Knowledge of DevOps tools and technologies (e.g Kubernetes)
• Knowledge of build frameworks (e.g. Maven, Ant)
• Knowledge of CI tools and participating in Continuous Integration (e.g. Jenkins, Bamboo)
• Knowledge of OOAD.
• Understanding of Design Patterns.
• Understanding of Domain Driven Design.
• Familiarity with unit testing frameworks and TDD.
• Knowledge of Agile methodologies.

KEY ATTRIBUTES AND COMPETENCIES:

• Accountability and ethical conduct.
• Deadline-orientated and analytical ability.
• Result driven and attention to detail.

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Job Purpose: 

• The Senior Specialist: User Interface Development is responsible for designing, developing, testing and integrating moderate to complex application solutions focusing on business and custom applications user interface.

KEY JOB RESPONSIBILITIES:

• To develop software and applications.
• Participate in Scrum Meetings and Daily Stand-ups to gain an understanding of existing product and domain elements and work with business analysts to refine new requirements.
• Receive new issues assigned by Manager: Software Development or Software.
• Architect through a defect, new specification or specification change.
• Work with Road Traffic Management Systems team members to create seamless and elegant front-end experience for a diverse user base.
• Analyse assignments and plan implementation and unit tests to verify code.
• Check out existing code and implement new code or change to existing code and submit for review to the Manager or another Specialist by checking code back.
• Implement suggested changes as reviewed and release code for build process.
• Support existing functionality and develop new functionality and components.
• Develop and maintain moderately complex graphical user interfaces.
• Ensure standardisation of the user interface approach.
• Apply accessibility user interface standards to ensure compliance and responsive design.
• Implement recommendations from the Architect regarding application performance, and high availability features.
• Create unit and integrated system tests to show that the developed functionality works as intended.
• Do root cause analysis on bugs to find and fix the cause of a problem in an integrated system.
• Build and deploy the system on an application server.
• Execute unit tests.
• Assess the work done and assist other developers to ensure that the system under development is implemented correctly.
• Participate in peer code reviews
• Utilise version control, build, continuous integration solutions and code quality tools as required
• Conduct research on emerging technologies and industry practices and makes recommendation to the Manager: Systems Development.
• To collaborate with / contribute to the team
• Provide input to management into the functional plan of the department
• Provide input into departmental reports to support decision-making
• Support management with tracking of expenditure in line with budget
• To build value adding relationships with stakeholders
• To deliver, monitor and continuously improve customer service.
• To continuously develop own personal expertise and drive personal growth

QUALIFICATIONS AND EXPERIENCE:

• Matric (NQF Level 4) as essential
• Bachelor’s Degree in Information Technology (NQF Level 7) as essential
• Honours Degree (NQF Level 8) and or post graduate Diploma (NQF Level 8) as added advantage
• 6 – 8 years’ experience in User Interface Development.
• Must have 2-3 years development experience with AngularJS
• Must have 2-3 years development experience with Flutter
• Knowledge of build frameworks (e.g. Maven, Ant, Grunt, Gulp).
• Knowledge of CI tools and participating in Continuous Integration (e.g. Jenkins, Bamboo).
• Knowledge of OOAD.
• Understanding of Design Patterns and Domain Driven Design.
• Familiarity with unit testing frameworks and TDD.
• Knowledge of Agile methodologies.
• Understanding of front-end design.
• Understanding of UX principles.
• Knowledge of front-end development tools.

KEY ATTRIBUTES AND COMPETENCIES:

• Accountability and ethical conduct.
• Quality and deadline oriented.
• Analytical Ability and result driven.

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Job Purpose: 

• The Software Developer is responsible for developing software and applications within the policy and software development lifecycle.

KEY JOB RESPONSIBILITIES:

• To develop software and applications.
• Participate in Scrum Meetings and Daily Stand-ups to gain an understanding existing product and domain elements and work with business analysts to refine new requirements.
• Receive new issues assigned by Team Leader: Software Development through a defect, new specification or specification change
• Analyse assignments and plan implementation and unit tests to verify code
• Check out existing code and implement new code or change to existing code and submit for review by checking code back
• Re-factor and improve the code to keep the product maintainable and adaptable to new requirements.
• Working effectively in a team environment and follow / develop product software development processes and standards.
• Evaluating and improving application performance, and high availability features.
• Creating unit and integrated system tests to show that the developed functionality works as intended.
• To continuously develop own personal expertise and drive personal growth
• Do root cause analysis on bugs to find and fix the cause of a problem in an integrated system.
• Building and deploying the system on an application server.
• Creating and executing qualification tests
• To build value adding relationships with stakeholders.
• To deliver, monitor and continuously improve customer service

QUALIFICATIONS AND EXPERIENCE:

• Matric (NQF Level 4) as essential
• National Diploma in Information Technology (NQF Level 6) as essential
• Bachelor’s Degree in Computer Science, Information Systems or Information Technology (NQF Level 7) as an added advantage
• 1-3 years’ experience in Software Development with experience in Java
• Spring and SpringBoot is advantageous
• Knowledge of Flutter is advantageous

KEY ATTRIBUTES AND COMPETENCIES:

• Quality oriented.
• Deadline oriented.
• Analytical ability.
• Professionalism and attention to detail.

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Job Purpose: 

• The General Manager: Road Traffic Management Systems is a Head of Department position and reports directly to the Executive Manager: Road Traffic Information and Technology.
• The incumbent is responsible for overseeing the systems development process throughout the normal software life cycle

development.
KEY JOB RESPONSIBILITIES:

• To manage the Road Traffic Management Systems Unit for RTMC.
• Develop an Operational plan aligned with the Road Traffic Information and Technology Divisional Strategy and RTMC Mandate.
• Ensure that all functions in the Unit are aligned with the developed operational plan.
• Prepare and submit reports or ad hoc reports to Executive Manager and RTMC
• Management as and when required.
• To manage and assist with the delivery of projects and continuous improvement activities.
• Identify gaps within current functions and propose recommendations to management to resolve current issues.
• Act as Subject Matter Expert for all Business Improvement projects identified within Road Traffic Management Systems.
• Manage the implementation of different projects and project streams in Road Traffic Management Systems.
• Assist with the compilation and implementation of change management programmes for every project in Road Traffic Management Systems.
• Identify all risks in projects for Road Traffic Management Systems and make suggestions to deal with identified risks.
• To oversee the development and enhancement of ICT systems.
• Develop and implement the required Systems Development Methodology, systems and processes to be used within the RTMC context.
• Ensure compliance with the RTMC’s systems development methodology, systems and processes.
• Ensure that development and enhancement projects are properly scoped and that project scope documents are properly developed.
• Ensure that business requirements are properly understood and translated into technical specifications.
• Ensure that the development project is properly managed according to set service level agreements
• Ensure that systems are developed using the correct methodology and within set requirements and SLA’s
• Develop and implement a thorough system testing and quality assurance process
• Ensure compliance with the system testing and quality assurance processes
• Ensure that the deployment of new systems into the actual operations are communicated effectively to all users
• Develop and ensure compliance with a proper document control system for all developed systems.
• To manage compliance with the annual budget.
• To develop, maintain and build relationships with current and potential stakeholders to ensure service level requirements are met and to protect RTMC’s interest in the relationship.
• To perform general people management functions and effective capacity management to ensure smooth running of departments.

QUALIFICATIONS AND EXPERIENCE:

• Matric (NQF Level 4) as essential.
• Bachelors' degree in Computer Science or Information Systems or equivalent (NQF Level 7) as essential.
• Honours Degree (NQF Level 8) and Masters' Degree (NQF Level 9) advantageous.
• 8 years’ relevant Software Development experience of which 4 years must be at a Management level.
• Understanding of Road Traffic Information systems, databases
• Knowledge of ICT systems, networks, hardware and software
• Knowledge of Agile Project Management Methodologies

KEY ATTRIBUTES AND COMPETENCIES:

• Management and Leadership skills
• Problem solving and analysis
• Accountability and ethical conduct
• Quality and deadline oriented
• Must have integrity and result driven