Contract Roles at Right to Care

Description

• PROJECT PLANNING 10%
• CLINICAL CARE 40%
• BASIC CARE AND REHABILITATION 10%
• HEALTH PROMOTION AND WELLNESS 10%
• ADHERENCE SUPPORT 5%
• HUMAN DEVELOPMENT 10%
• QUALITY ASSURANCE 5%
• RECORDKEEPING AND DATA COLLECTION 5%
• ADMINISTRATION 5%

Requirements

• Grade 12
• Diploma in General Nursing
• Registration with SANC
• Driver’s License
• Willingness to use own Transport

Required minimum experience

• 1 year

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Description

• Support the facility with the integrated clinical management of clients for TB services (35%)
• Support facility staff with the integrated management of the integrated HIV services (35%)
• Awareness and health promotion and education within facilities (10%)
• Administrative duties (10%)
• Information management (10%)

Requirements

• Grade 12
• Diploma in Nursing (General, Midwifery, Community Science, Psychiatry)
• Registration as a Professional Nurse with the South African Nursing Council
• Driver’s license
• Willingness to use own vehicle

Required minimum experience

• 1 Experience working in primary healthcare facilities in the public sector
• Minimum 3 years’ experience managing HIV-positive patients

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Description

Technical Support & Clinical Quality Improvement

• Provide on-site technical assistance to facility staff on CCMT, HIV, TB, IMCI and PHC programs.
• Conduct clinical file audits, root-cause analyses, and quality-of-care assessments at facilities.
• co-create and monitor quality improvement plans with facilities management.
• Support implementation of evidence-based interventions aimed at improving clinical outcomes of the different DoH Programs
• Mentor clinicians and nurses on updated NDoH guidelines, SOPs, algorithms, and protocols.
• Facilitate case discussions, mortality reviews, and program performance reviews.

Monitoring, Evaluation & Data Use for Action

• Conduct routine data verification, indicator tracking and performance monitoring using DHIS, TIER.Net, SVS, SyNCH, HPRS, ETR, EDR Web, and facility registers.
• Analyse program data to identify gaps and trends and develop corrective action plans.
• Promote data use at facility level through dashboards, programme review meetings and on-site coaching.
• Support facilities to prepare for Nerve Centre, District Reviews, or performance reporting.

Health Systems Strengthening & Program Optimization

• Strengthen patient flow systems
• Facilitate integration of HIV/TB/IMCI/STI/Family Planning services within PHC platforms.
• Lead the implementation of quality improvement projects on Facility Improvement Plans (FIPs)
• Lead the implementation of quality improvement projects on Ideal clinic realisation and maintenance (ICRM/ICSM)
• Coordinate formative assessments and facilitate gap analysis guided by key programme goals and objectives 
• Project selection: Identify project options best suited to address identified gaps, needs and problems
• Prepare project plans including FIP, resource requirements and task assignment to staff
• Periodic project monitoring and coordination.
• Participation in all review meetings

Capacity Building & Mentorship

• Deliver on-site and classroom-based training aligned to NDoH clinical guidelines and programmatic priorities.
• Build capacity of facility teams to implement standardised clinical, data, and administrative processes.
• Provide supportive supervision to operational managers and frontline staff.

Stakeholder Management

• Building healthy relationship with the facility managers, sub-district DoH Program coordinators, Supervisors, PHC Managers, Partner organisations and district health management team.
• Participate in District and Sub-District program meetings, technical working groups, and review forums.
• Support coordination of community-facility collaborative activities including supporting the work of WBPHCOTs, CBOs and other partners
• Ensure to maintain communication flow with the district management on important programmatic issues and in tracking implementation progress

Requirements

Required Minimum Qualifications and Experience

• Diploma or Degree in Nursing or a health-related qualification at a tertiary level.
• 3 year’s experience in an NGO or District Department of Health setting

Desirable Qualifications and Experience

• Post-graduate qualification in Public Health or Management
• 5 year’s experience in implementing Health Programmes
• At least 3 years’ experience in clinical program management including HAST programs, Monitoring & Evaluation, report writing and presentations at Sub-District and District levels.

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Description

Providing Data Quality Technical Assistance to DoH.

• Assist the facility to achieve 100% of ART facilities signed off in THIS MODULE, including support for installation, version upgrades, user training, oversight of back-capturing targets, data cleaning training, quality assurance (data cleaning and audit), and sign-offs.
• Capacitate facilities with implementing the Tier.net modules for HTS, Pre-ART, and TB, as and when required by NDoH and district.
• Assist the facility with ensuring that 100% of monthly Tier.net dispatch files and quarterly CSV files are received from ART facilities.
• Assist the facility with reaching 100% of COP-funded T2 facilities with monthly Data Cleaning and routine site visits as per Site Visit Task List; and reaching 100% of T2 facilities with quarterly Tier.net audits.
• Assist the facility with ensuring that 100% of COP-funded Tier.net facilities are generating and utilising all available Tier.net reports as per Reports Manual and ART M&E SOP.
• Assist DoH and RtC sub-district teams with conducting M&E-related sections of facility assessments/audits, including AG audits and SIMS visits.
• Assist the facility with monthly Data Quality Assurance from registers to DHIS, including addressing any queries/gaps/errors, for selected TB/HIV- and 90-90-90 DIP-related indicators.
• Support all COP-funded facilities on monthly basis with compiling and implementing Data Quality Improvement Plans, based on issues identified in monthly Data QA
• Assist DoH sub-district team with supporting 100% of COP-funded facilities on monthly basis with compiling/updating facility run charts, data dashboards and TB/TRAP Barometers for all relevant 90-90-90 DIP indicators.
• Assist DoH sub-district team with capacitating 100% of COP-funded facilities on monthly basis to conduct comprehensive data review during monthly clinic meetings, to enhance data usage for identifying and addressing gaps in clinical service delivery.

Conducting data-related trainings

Capacitate facility-based staff and RtC Data Capturers at 100% of COP-funded facilities on 

• the DHMIS policy and DHMIS Facility-Level SOP
• the ART M&E SOP and Tier.net Report Manual.
• the 90-90-90 DIP run charts, dashboards and TB/TRAP Barometers 
• HIV/TB-related and 90-90-90 DIP-related DoH data elements/indicators and their definitions, as well as all related data management on applicable registers,
• the HIV Clinical Stationery
• functionalities of Tier.net

Reporting data

• Obtain data on key indicators on a daily/weekly basis from all relevant facilities for the chosen indicators and send to the knowledge centre for analysis.
• Obtain data on key indicators on quarterly basis from all relevant sources (DHIS pivot tables, Tier.net raw data and reports, and pre-ART data) and submit to the M&E Officers for the purpose of donor reporting.
• Provide the RtC sub-district TA team with monthly facility data as well as sub-district data, aligned with DoH priorities, tools and templates.

Engaging in continuous professional development

• Stay informed of DoH reporting requirements and procedures relating to HIV/TB, including the DHMIS policy, DHMIS Facility-Level and sub-district level SOPs, ART M&E SOP, ETR.net policies and SOPs, and 90-90-90 DIP cascades and run charts.
• Stay informed of all DoH data elements/indicators, their definitions, and data collection registers, as relating to HIV/TB services and the 90-90-90 DIP, as applicable within the province.
• Stay updated on all aspects of Tier.net implementation, including version upgrades, user training, installation procedures, data cleaning procedures, reporting functionalities, and flow of dispatches & CSV files.
• Stay updated on all applicable aspects of DHIS, including data cleaning procedures, reporting, import/export, maintenance and other functionalities, data usage procedures, and where applicable DDC/eTools.
• Take responsibility for own professional growth and development, by staying informed of best M&E and Data Quality practices, attending compulsory and/or relevant trainings, and identifying and attending further trainings/studies, as relevant to the career.

Displaying a healthy work ethic, attitude and behaviour

• Participate in all relevant RtC and DoH meetings/workshops, including but not limited to DIT/SDIT meetings, HAST Quarterly Reviews and PHC meetings, and 90-90-90 DIP meetings.
• Build strong relationships with all relevant DoH staff at all levels within the RtC-supported sub-district, with regards to data management, M&E, HAST/PHC programmes, and IT.
• Adhere to all internal reporting requirements.
• Maintain the central repository on the secure M&E share-drive of all relevant documents, including: Data QA tool; DHIS pivots (originals as well as with data validation notes); ETR.net reports (i.e. Facility Reports as well as Summary, TB/HIV Collaboration, TB Outcomes, Sputum Conversion); Pre-ART stats; Tier.net dispatches; Tier.net audit tools; Tier.net sign-off documents; Tier Progress Facility List; Site M&E Support Overview; TA Programme Key Indicator Stats Overview; facility-level and sub-district level data presentations (i.e. cohort analyses, facility data reviews, etc); Contact Details list; DQM Logsheet; Monthly Progress Reports; and Training/Mentoring records.
• Adhere to appropriate time & attendance standards and procedures and other HR policies.
• Maintain good communication and interpersonal skills.
• Any other relevant and reasonable tasks, as and when required, which promote team work / team spirit and contribute to the overall objectives of the organisation.

Requirements

Required minimum education and experience

• Tertiary qualification or Post-matric IT certificate
• 3 years of relevant experience in Data management and IT Support
• Training in M&E or IT
• Post-matric certificate in IT and computer literacy including Excel, OR equivalent experience
• Proficiency in English
• Experience in data verification OR IT Help Desk
• 2 years’ experience in working with IT systems and Data

Desirable education

• Training on DHIS
• Strong knowledge of Systems Analysis and Design
• Proficiency in English and one local language in location of post