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  • Posted: Jan 9, 2024
    Deadline: Not specified
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  • Datacentrix is an ICT solutions provider that uses leading solutions to deliver sustainable value to corporate and public sector organisations. We strategically partner with our customers, equipping them with valuable insight and helping them to align their technology undertakings with their business strategy. Our holistic value proposition delivers comple...
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    Senior Case Manager - Pretoria

    Our client, a leading player in the financial services industry are currently seeking two experienced and highly qualified individuals to join their team as Senior Case Managers. If you are passionate about driving resolution in complaint management, possess leadership skills, and have a strong background in the financial services sector, we want to hear from you.

    Requirements

    • LLB or BCom Degree or equivalent.
    • 3 – 5 years’ experience in the financial services industry, of which 5 must have been in a managerial capacity. 
    • Solid background in case management, investigations & complaint resolution.
    • A Certified Financial Planning (CFP) qualification will be an added advantage.
    • An understanding of the financial planning process, a thorough understanding, and appreciation of the legal environment in which the company operates, including a thorough understanding of the FAIS Act, 37 of 2002 and its subordinate legislation.
    • Knowledge of the Microsoft CRM program (or similar) would be an advantage.

    Duties

    • Manage the performance of staff, providing mentorship and support.
    • Collect and interpret statistics, providing reports as required.
    • Identify trends in received complaints.
    • Mediate/conciliate in complex matters and offer guidance to the case management division.
    • Lead investigations into complex cases, providing guidance to the Case Management Division.
    • Conduct legal research.
    • Provide job training, mentorship, and support to ensure staff are fully knowledgeable about complaints resolution, financial services, and associated business processes.
    • Coach, support, and guide the team on all aspects of daily operations within the Case Management environment.

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    Senior Network Engineer

    On the HP enterprise network, this comprises installation, troubleshooting, issue-solving, and maintenance. To enhance product guidance on performance and subsidiary satisfaction, the senior IT network engineer must counsel consumers on preventative maintenance and configuration modifications and best industry practices.

    Key Responsibility:

    • Ensure wireless standards are in accordance with company policy
    • Design and maintain all the Network and Wireless solutions as per standards
    • Manage all network hardware and equipment, including routers, switches, and other Network Devices
    • Ensure reliable network connectivity on all networks within the business
    • Administer all equipment, hardware, and software upgrades
    • Perform network design and capacity planning
    • Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
    • Interact and negotiate with vendors, outsourcers and contractors to secure network products and services
    • Develop, implement, and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery
    • Monitor and test network performance and provide network performance statistics and reports
    • Recommend, schedule, and perform network improvements, upgrades, and repairs
    • Manage and/or provide guidance to the team
    • Manage ISP and internet connections
    • Perform regular IT audit to discover areas of weaknesses and fortify them
    • Write and forward relevant reports to Management, when applicable
    • Provide solutions to any complex IT related challenges in the organization

    Requirements and Qualifications:

    • Degree or Diploma in Information Technology
    • 10+ years in HP networks and Forti Firewall
    • Experience in management of multiple WAN link environment

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    C#.Net Application Developer - Cape Town

    Requirements:

    • 3-year National Diploma/Degree in ICT
    • Relevant certifications in Software Development
    • 4 plus years’ development experience
    • Experience in a broad range of development technologies/products, standards, tools and methodologies.
    • Experience in application configuration, maintenance and support
    • Advanced experience in MS SQL
    • Advanced experience in C# and .Net Core
    • Experience in REST, JSON, SOAP, XML
    • Experience in MVC, MVVM, UML and Visio
    • Experience in ReactJs/Blazer, jQuery, NodeJs
    • Experience in Microservices
    • Code scanning tools like SonarCloud
    • Agile experience
    • Experience in Azure DevOps Services
    • Experience with Unit and Performance testing
    • Strong verbal and communication skills

    Desirable requirements                

    • ITIL
    • GraphQL
    • Mobile development experience (Android, Xamarin Forms)

    Purpose: 

    • The Intermediate Application Developer is required to understand and interpret business requirements into well-designed technical solutions within a DevOps environment. The intermediate application developer will also be implementing, testing and maintaining, designing code with the required system documentation to meet the development goals. They must be able to work with the latest technology and applicable frameworks and quickly learn industry concepts and business processes.

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    Data Engineer - Sandton

    Duties & Responsibilities

    • Maintain the structured data systems for line of business applications that uses Microsoft SQL Server
    • Support and maintain the unstructured data environment on SharePoint and file servers
    • Develop and maintain applications using the Microsoft Power Platform specifically PowerApps
    • Automate software systems using Power Automate or other Automation systems
    • Develop and maintain information dashboards from data of on-premise and cloud system using PowerBI
    • Ensure compliance of data and information
    • Develop and maintain documentation about current environment setup, standard operating procedures, and best practices
    • Ensure the security of the server infrastructure by implementing industry best practices regarding privacy, security, and regulatory compliance
    • Develop required reports in response to business user and management needs
    • Recommend, schedule, and perform software upgrades, patches, and reconfigurations
    • Anticipate, mitigate, identify, troubleshoot, and correct software issues with applications
    • Escalate incidents, as necessary.

    Desired Experience & Qualification

    • Microsoft Power Platform (PL400)
    • Azure Database Administrator Associate (PL300)
    • Microsoft Windows Server or equivalent certification
    • Experienced in Microsoft Power Platform (PL400)
    • Experience in Azure tenant
    • Azure DevOps
    • Power Platform
    • Microsoft SQL Server
    • Experienced in BI Reporting
    • Matric
    • Bachelor’s in Computer Science
    • Valid driver's license

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    Desktop Engineer Based - Brits

    Responsibilities:

    • Local DVR(CCTV) support
    • LAN & WAN trouble shooting and support & monitoring
    • Local Printer problems
    • Installing and configuring new PC's/laptops/tablets with related SW (including user interfaces, printer drivers, e-mail, office etc)   
    • Support all PC/laptop/tablet/cell phone related queries and connectivity issues
    • Create, modify, delete network users
    • Password Resets and user id management (e-mail, Internet, network)
    • Create, modify, delete e-mail users
    • PLC/SCADA connectivity support at plants
    • Telephone and PABX equipment support
    • Scanner Support
    • VC support
    • Wi-Fi Support
    • VPN user creation and support(remote 3G access) including Fortigate client(SSL)
    • BIOMETRICS enrollment 
    • SQUBE T& A support -clocking 
    • General housekeeping & JSOX activities
    • Cellphone setup and connectivity and support on MDM
    • Monitoring of local server backups and escalation of problems; off-site storage
    • MIMECAST e-mail archive support for e-mail release
    • Quotes and procurement of IT equipment and consumables e.g tapes

    Minimum qualifications and Technical Knowledge required

    • 3-4 years solid 1st line support and management experience in Microsoft environment
    • A+, N+, MCSE certification
    • MS SQL 2008  and 2012 installation and administration
    • MS Active Directory and user access
    • MS Exchange 2007/2010 installation and administration and 1st line support
    • E-mail archiving and user accounts setups
    • Symantec BKUPEXEC 20xx
    • WSUS updates setup and administration
    • Trend Micro Antivirus installation and administration
    • Windows XP/ Windows 7/8/10 installation and administration
    • MS Server 2008/2012 installation and administration
    • MS Office 2007/8/10 installation 
    • PC/laptop/tablets problem solving , setup and maintenance
    • Firewalls concepts and configuration
    • DELL/HP laptops and PC’s

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    Full Stack Developer - C.Net - Midrand

    Key Responsibilities:

    Front-end Development:

    • Develop responsive and user-friendly user interfaces.
    • Implement interactive features and user interfaces using front-end libraries and frameworks such as Flutter, React, and Angular.
    • Ensure cross-browser compatibility and optimize web applications for mobile devices.

    Back-end Development:

    • Create and maintain server-side applications using programming languages like C#, JavaScript (Node.js), Java, or PHP.
    • Design and develop databases, including data modeling, schema design, and query optimization.
    • Build RESTful APIs for communication between the front-end and back-end.

    Mobile Application Development:

    • Create new mobile applications as well as maintain or improve existing mobile applications.
    • Experience/knowledge using Dart & Flutter would be an advantage

    Database Management:

    • Develop, maintain, and optimize databases using technologies like MySQL, PostgreSQL, MongoDB, or NoSQL databases.
    • Implement data storage, retrieval, and manipulation operations efficiently.

    Application Hosting:

    • Deploy web applications to various hosting platforms such as Firebase, Azure, or AWS.

    Version Control and Collaboration:

    • Utilize version control systems like Git for code management and collaboration with team members.
    • Work closely with designers, product managers, and other stakeholders to gather requirements and ensure project alignment.

    Testing and Debugging:

    • Write unit tests, perform debugging, and ensure the software is reliable and free of bugs.
    • Conduct testing across different browsers and devices to ensure cross-compatibility.

    Security and Performance Optimization:

    • Implement security best practices to protect against common web vulnerabilities (e.g., SQL injection, XSS).
    • Optimize web applications for performance and scalability.

    Documentation:

    • Create clear and comprehensive documentation for code, APIs, and system architecture.

    Qualifications:

    • Bachelor's degree in Computer Science, Software Engineering, or a related field.
    • Proven experience as a Full Stack Developer, with a strong portfolio of past projects.
    • Proficiency in both front-end and back-end technologies and frameworks.
    • Strong problem-solving skills and attention to detail.
    • Excellent communication and teamwork abilities.
    • Familiarity with agile development methodologies.
    • Certifications in relevant technologies or frameworks may be advantageous.

    Method of Application

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