Current Jobs at Hollywoodbets

Qualifications

• We have an amazing opportunity for a Graphic Designer (Mid – weight) to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible to create visual concepts, using computer software, to communicate ideas that inspire, inform, or captivate consumers.
• Develop the overall layout and production design for advertisements, brochures, magazines and publications, corporate reports and other marketing initiatives internally and externally. Be able to guide and mentor junior team members where necessary. Report on daily activities.

You Bring:

• Graphic Design Skills
• Desktop Publishing Tools
• Layout Skills
• Photoshop skills
• 3 – 5 years in a Graphic Designer role

A bonus to have: 

• Bachelor’s Degree in Graphic Design

What You’ll Do For The Brand:

Operational

• General design work (posters, flyers, merchandise and other marketing material).
• Determine the message the design should portray and work closely with the marketing function
• Create images in line with the marketing strategy and brand strategy, aligned to internal company design preferences
• Display a range of creative design techniques to materialise the concept and design required
• Achieving deadlines and working as quick and efficiently as possible.
• Updating adverts on the website and betting displays.
• Liaising with branch team leaders and managers with regards to any design work requested for their branch.
• Deep etching pictures in photoshop.
• Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
• Obtain approval of concept by submitting rough layout for approval.
• Prepare finished copy and prepare final layout by marking and pasting up finished copy and art.
• Complete projects by coordinating with printing and publishing.
• Anticipate the type of design required based on past experience and feedback.
• Adhoc tasks and jobs.

People

• Comply with company policy and values.

Compliance, risk and quality

• Compliance with company policies and procedures.
• Ensure logical saving of all work, designs, artwork, approvals etc.
• Ensure that all artwork, designs, approvals etc. are chronologically saved/backed up.
• Ensure error free designs with accurate content.
• Ensure that designs are free from racial, gender bias, derogatory, defamatory comments.

Skills and Competencies:

• Must have strong Analytical skills.
• Must be highly creative and have an Artistic ability.
• Excellent computer skills.
• Must have a strong sense of accountability and results drive
• Must have strong Time Management and must be results driven.

Growth and new markets/products

• Ensure measures are put in place and steps are taken to achieve the short term, medium term and long-term goals.
• Product innovation, new service offerings to customers.
• Source new customers.

What You’ll Bring To The Team:

• High attention to detail
• Good communication and interpersonal skills
• Ability to give high priority to customer complaints
• Exceeding client’s expectations regarding service delivery
• High sense of accountability to one’s work
• Strong listening and time management skills
• Ability to provide high quality output
• Ability to achieve goals and meet deadlines
• Strong detail orientated skills
• Ability to solve problems and develop results-oriented course of action

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Responsibilities

• We have amazing opportunities for a Sales Agent Field to be based in Stellenbosch, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base. 
• Understand customer needs and handle different types of personalities. Represent the brand professionally and positively

What You’ll Do For The Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

What You’ll Bring To The Team:

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

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Responsibilities

• We have amazing opportunities for a Hospitality Assistant to be based in Durban, KwaZulu - Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible responsible for the bar service and stock reporting working at all hospitality events with clients and team in the company suites.
• The Hospitality Assistant runs all daily bar and catering activities together with the Hospitality coordinators in the suites and oversees suppliers and team working in the suite. 
• Hospitality Assistant need to have good understanding of stock take and reporting and bar service and catering skills.  The Hospitality Assistant will be responsible for all pre- and post-event reporting and stocktaking reports.

You Bring:

• Valid driver’s license
• 2-3 years proven experience in bar service and food & beverage service
• 2-3 years in event industry/stadium suites

What You’ll Do For The Brand:

• Remain fully informed with industry norms, restrictions and standards to ensure initiatives are compliant.
• Working at events with clients and team in hospitality suites of all sporting events.
• Provide support to the Hospitality Coordinators.
• Weekly reporting on all events.
• Manage events and ensure everything runs smoothly, responsible for team working events.
• Expenditure control.
• Stock Ordering and Stock Control in venues.
• Working in Bar area - serving clients, stock take and stock ordering.
• To manage and build relationships with internal and external suppliers.
• To work closely with leaders in the business to develop new initiatives and enhance existing activities. 
• Create and set out proper hospitality procedures. 
• Ensure the health and safety are strictly adhered to. 
• Obtain quotes, set up budgets and adjust when necessary. Record every expense for the event.
• Work with the various departments to achieve objectives.
• Drive attendance to the event.
• Analyse the event performance and give detailed feedback.
• Prepare all events in advance and maintain an annual events calendar.
• Ensure set up and coordination of the event runs smoothly.
• Available to work flexible hours due to events happening after hours and on weekends.
• Available to travel as company is national.
• Maintain a high level of energy for all events.
• Conduct market research and ensure the target market that event reaches are understood.
• Manage multiple projects at one time.

Values

• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• Retail Operation branch visits will be an occasional requirement to fulfil an adhoc activity/tasking.

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Responsibilities.

• We have an amazing opportunity for a Team Leader based in Mkhondo, Mpumalanga. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

You Bring:

• 12 months experience within the Retail, Gambling or Betting industry.

A Bonus TO Have

• A Valid Drivers License
• 1-2 Years leadership experience

What You’ll Do For The Brand:

Branch Growth

• Ensure achievement of targets within your areas in accordance with branch budgets.  
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.  
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.  
• Team Member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches).

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.            
• Educate Team Members on all FICA Compliance.  
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.  
• Ensure adherence to credit card administration &EFT policies where applicable.  
• Ensure Team Member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims.
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

Branch Reporting  

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).  
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management  

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area. 

Branch Appearance  

• Ensure that the branch is always neat and tidy according to Hollywood standards.  
• Ensure that that facilities are well maintained and in good working condition.  
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements  
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.  
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.  
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.    
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any Team Member.
• Team Members on duty are not allow to take personal bets within the Branch.  
• Team Members are not allowed to be behind the terminal counters when off duty.
• Team Members on duty are not allowed to utilize the Limited pay-out machine.  

Communication

• Ensure all operational communication within the branch is circulated to all Team Members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management  

• Manage Team Member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service  

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.  
• Pro-actively address guest complaints and ensure guest feedback is positive.  
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.  
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.  
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

go to method of application »

Responsibilities

• We have an amazing opportunity for a Team Leader based in Parow, Western Cape. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

You Bring:

• 12 months experience within the Retail, Gambling or Betting industry.

A Bonus TO Have

• A Valid Drivers License
• 1-2 Years leadership experience

What You’ll Do For The Brand:

Branch Growth

• Ensure achievement of targets within your areas in accordance with branch budgets.  
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.  
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.  
• Team Member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches).

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.            
• Educate Team Members on all FICA Compliance.  
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.  
• Ensure adherence to credit card administration &EFT policies where applicable.  
• Ensure Team Member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims.
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest’s details and I.D number to validate payment after 90 days.

Branch Reporting  

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).  
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management  

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera’s inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area. 

Branch Appearance  

• Ensure that the branch is always neat and tidy according to Hollywood standards.  
• Ensure that that facilities are well maintained and in good working condition.  
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements  
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.  
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.  
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.    
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any Team Member.
• Team Members on duty are not allow to take personal bets within the Branch.  
• Team Members are not allowed to be behind the terminal counters when off duty.
• Team Members on duty are not allowed to utilize the Limited pay-out machine.  

Communication

• Ensure all operational communication within the branch is circulated to all Team Members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management  

• Manage Team Member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service  

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.  
• Pro-actively address guest complaints and ensure guest feedback is positive.  
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of “service with a smile” at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.  
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.  
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

go to method of application »

Responsibilities

• We have an amazing opportunity for a Mobile Team Leader Events to join our team in Polokwane, Limpopo. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for ensuring growth targets for mobile betting are achieved. Analyze financial information to identify trends, manage costs, and increase revenue in the team Ensure proactive reporting on these areas

You Bring:

• A valid drivers license
• A minimum of 12 months in a leadership role
• Track record of over-achieving quota
• Ability to understand customer needs and handle different personality types
• Strong listening, communication, presentation and social skills

A Bonus To Have:

• Relevant qualification

What You’ll Do For The Brand:

• Work closely with Area Managers to meet required targets on Active and Qualified accounts
• Plan marketing campaigns with the assistance of the Area Manager and Marketing Team
• Facilitate promotional activities daily
• Ensure marketing material is available and in good condition for CSI handovers at Regional and National campaigns, all campaigns should be completed successfully and professionallY
• Measure effectiveness of promotions (ROI) use Promo Tracker to measure the effectiveness of the promotion or events
• Conduct market analysis/research to make suggestions for improvements
• Recruitment, interviewing, and coordinating with AM/Trainer for induction.
• The performance and team management of Mobile Clerks includes the setting of daily targets, completing performance reviews, (twice a year), and conducting day-to-day people management functions such as HR/IR and the poor performance management (PIP) function
• Growth, branding, and rollout of Top Up Voucher outlets in all distributor networks. Visiting outlets where required
• Organize continuous training to ensure mobile clerks have been trained to understand betting types, betting processes, mobile betting, and TUV
• Ensure that cash-ups are done following cash-up procedures. Responsible to ensure that there are no shortages. Report all shortages to management
• Weekly completion of all Moodle/Betstrike and Voice note training and Trainer on Wheels
• Provide day-to-day operational support to Area Managers
• Daily Reports
• Management of the team members leave, absenteeism, and attendance.
• Management of stock (daily report on stock levels and usage)
• Any other related duties that might be required

What You’ll Bring To The Team:

• Clear insight into how sales work
• Be comfortable communicating with your management, customers, subordinates
• Understand the fundamental knowledge of their products and be able to communicate these points to potential customers
• Understanding of upselling or finding additional products and services to benefit the customer
• Solid negotiation skills
• Build great relationships
• Task-driven or results-driven