Fresh Openings at Empact Group

Role Purpose

• The Hub Manager leads the overall operations of the Mediclinic Procurement Hub, ensuring efficient, accurate, and compliant execution of procurement, stock, finance, and administrative activities.
• The role oversees a team of hub administrators while ensuring optimal stock availability, consistent supply continuity, strong financial performance, and adherence to standardized processes.
• The Hub Manager acts as the key liaison between units, Procurement, Accounts, and Wanama/Empact stakeholders, ensuring that all procurement and financial processes are executed with strong governance, high professionalism, and continuous improvement.

Experience & Qualifications

• Minimum 8–10 years procurement or supply chain management experience
• Supervisory or managerial experience in a high-volume operational environment
• Strong P2P system experience (Wanama highly advantageous)
• Financial administration or stock control experience
• Relevant qualification in Supply Chain, Procurement, Business Administration, or Finance (preferred but not mandatory

Key Role Objectives

• Ensure smooth daily operations of the central Procurement Hub
• Drive operational accuracy, stock integrity, and financial compliance
• Maintain supply chain continuity through effective supplier and unit coordination
• Lead, coach, and develop Hub Administrators in procurement and system processes
• Enhance operational efficiency and embed standard operating procedures
• Strengthen financial performance through active analysis and intervention

Key Responsibilities

Leadership & Operational Oversight

• Lead, mentor, and manage the Hub team to ensure optimal performance
• Oversee daily procurement, stock control, and finance-related processes
• Maintain operational efficiency in a high-pressure, fast-paced environment
• Ensure consistent process execution and drive continuous improvement initiatives
• Build strong collaborative relationships with units, Procurement, Accounts, and other key stakeholders

Procurement Management

• Oversee processing of order requisitions and purchase orders
• Approve and issue POs for units with restricted system access
• Ensure accurate capturing and approval of receipts and invoices
• Investigate and resolve quantity and price variances with Procurement
• Ensure timely deliveries, supply continuity, and optimal stock levels
• Maintain accurate system document flow and housekeeping

 Stock Control & Verification

• Ensure completion of pre–stock count system checks
• Oversee preparation and distribution of physical and digital stock sheets
• Approve creation and import of stock count data
• Review variance analyses and escalate discrepancies to units and RMs
• Approve MTA Flash reporting and oversee finalisation of stock counts
• Manage opening and closing of all trade and invoice periods

 Financial & Administrative Oversight

• Create and maintain trade period calendars
• Ensure accurate capturing of DTA inputs, cash, takings, banking, and credit sales
• Oversee all daily financial capturing and reconciliations within the Hub
• Liaise with RMs, Procurement, Accounts, and Deployment teams
• Ensure correct documentation, data integrity, and administrative support

 Required Competencies

• Extensive management experience in a procurement or supply-chain environment
• Deep understanding of the end‑to‑end procurement lifecycle
• Advanced computer literacy with strong Excel proficiency
• 10+ years’ experience in Purchase-to-Pay (P2P) systems (Wanama preferred)
• Strong financial literacy related to margins, COS, stock valuation, and revenue analysis
• Ability to analyze operational and financial data and drive corrective action

Closing Date 03 April 2026

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Role Purpose

• The Hub Administrator is responsible for executing centralized procurement, stock, and finance-related administrative functions within the Mediclinic Procurement Hub.
• The role supports multiple units at varying levels of procurement maturity, ensuring accurate transactional processing, strong stock control, invoice compliance, and effective operational support.
• The position is critical to enabling consistent deployment of the Wanama System across newly mobilized or converted sites.

Experience & Qualifications

• Experience in procurement administration, finance administration, or stock management
• Familiarity with digital procurement systems or the Wanama System (advantageous)
• Strong numerical accuracy and transaction processing experience
• Experience supporting multiple operational units is beneficial

Key Role Objectives

• Accelerate deployment of new units and conversions to the Wanama System
• Improve procurement accuracy, stock controls, and invoice compliance
• Streamline and centralize processes for efficiency and strategic supplier engagement
• Provide temporary or ongoing procurement support to units with limited capacity

Key Responsibilities

Procurement & Transactional Processing

• Process order requisitions and generate purchase orders
• Approve and issue POs for units with restricted system access
• Capture and approve receipts and invoices, ensuring accurate quantity and pricing
• Identify, investigate, and escalate price discrepancies
• Issue daily expected delivery reports and weekly invoice reconciliations
• Capture internal and intercompany stock transfers
• Maintain system housekeeping by closing outdated or incorrect document statuses
• Verify supplier deliveries and ensure complete documentation flow

Stock Control & Verification

• Run pre–stock count system reports to confirm transaction completeness
• Generate and distribute digital and physical stock count sheets
• Create stock counts and import captured data
• Analyse variances and escalate discrepancies to unit managers
• Produce MTA Flash reports before period finalisation
• Submit variances for RM approval and finalize stock counts
• Manage period openings, closings, and invoice cycle transitions

Financial Administration

• Create and manage trade period dates
• Capture DTA inputs, cash takings, banking, and client credit sales
• Oversee daily financial processing and documentation
• Liaise with Hub Operations, Procurement, Regional Managers, and units
• Support administrative capturing and documentation requirements

Required Competencies

• Strong understanding of end-to-end procurement processes
• Solid Excel skills and computer literacy
• Experience with procurement or ERP systems
• Basic accounting knowledge (revenue, purchases, stock, COS, margins)
• Ability to analyse data, resolve variances, and ensure accuracy

Closing Date 03 April 2026

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Main Purpose of the job:

• We’re looking for a dynamic Catering Manager to join our catering team. This is your opportunity to combine culinary expertise with meaningful service in a healthcare environment.

What You’ll Do:

• In this role, you’ll be at the heart of our food service operations. You’ll ensure the smooth daily running of the kitchen, from menu planning to production processes, while keeping food and labour costs in check. You’ll also play a vital role in ensuring compliance with HACCP standards and accommodating special dietary needs for our patients and clients.

What We’re Looking For:

• Tertiary qualification in Food & Beverage Services or Culinary Arts
• Minimum 3 years’ progressive kitchen management experience
• Proven track record of delivering results within budget
• High-volume, complex foodservice experience
• Special diets knowledge
• Strong understanding of HSE regulations (advantageous).
• Excellent leadership, communication, and customer service skills.
• Computer literacy and solid HACCP knowledge.

Your responsibilities will include:

• Overseeing daily kitchen operations in a high-volume setting.
• Implementing and monitoring production processes.
• Managing food and labour costs within budget.
• Maintaining full compliance with HACCP standards.
• Planning and developing menus for varied dietary requirements.
• Leading, motivating, and managing the kitchen brigade.
• Supporting strategic and day-to-day operational decisions.
• Strong understanding of HSE regulations (advantageous).
• Excellent leadership, communication, and customer service skills.
• Computer literacy and solid HACCP knowledge.

 Closing Date 31 March 2026

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The Main Purpose of the job

• The successful incumbent will be responsible to assist with all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs, and an overall understanding of HACCP.

 Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
• Minimum 3 Years of experience of progressive/kitchen management is compulsory
• Experience working within budget guidelines to deliver results is compulsory
• High Volume, complex foodservice operations experience is highly desirable

 Knowledge, Skills and Competencies required:

• Strong knowledge of HSE is advantageous
• Knowledge of the catering environment ranging from fine dining to restaurant dining
• Knowledge of South African and industry-specific laws
• Customer Service Skills
• Management Skills
• Communication Skills
• Exceptional Functions Skills
• Ability to balance the budget and save on soft costs
• Computer literate

 Key areas of responsibility:

• Assist with managing daily operations of the assigned unit.
• Assist with implementation of the production process.
• Assist with managing food/labour costs.
• Overall understanding of HACCP.
• To develop and plan menus.
• Kitchen brigade management.
• Assist in the management of the strategic and day to day operations of the operation.

Closing Date 31 March 2026

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The Main Purpose of the job:

• To develop and plan menus, establish recipes and food purchase specifications, coordinate, execute, supervise, and evaluate all the food production activities of a fast-paced operation. The Chef will assist in the management of strategic and day-to-day operations.

Education and Experience required:

• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
• Minimum 5 years’ experience of progressive culinary/kitchen management is compulsory
• Proven experience as a Sushi Chef compulsory. 

Knowledge, Skills, and Competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining
• Knowledge of South African and industry-specific law
• Strong financial acumen, proven budgetary and food control practices

Key areas of responsibility:

• To develop and plan menus
• Establish recipes and food purchase specifications
• Coordinate, execute, supervise, and evaluate all food production activities of a fast-paced operation
• Assist in the management of the strategic and day to day operations of the operation

Closing Date 31 March 2026

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Job Description

• We are seeking a motivated and experienced Relationship Manager to join our team. The ideal candidate will be responsible for developing and maintaining relationships with clients, managing their accounts, and providing innovative solutions to meet their needs.
• The Relationship Manager will serve as the primary point of contact for clients, building trust and ensuring their satisfaction with our products and services.

Responsibilities:

• Establish and maintain strong relationships with clients to understand their needs and provide personalized service and support
• Develop strategic account plans to drive growth and retention
• Collaborate with internal teams to deliver solutions that meet clients' requirements
• Monitor client satisfaction and address any issues or concerns in a timely manner
• Provide regular reports on account status, KPIs, and other relevant metrics
• Stay up to date on industry trends and market developments to identify new opportunities for business growth
• Act as a brand ambassador for the company, promoting our products and services to prospective clients

Qualifications:

• Bachelor's degree in business administration, Marketing, or related field
• Proven experience as a Relationship Manager or in a similar role
• Strong communication and interpersonal skills
• Excellent negotiation and problem-solving abilities
• Ability to work independently and as part of a team
• Knowledge of CRM software and other relevant tools
• Valid Driver's Licence and Own Reliable Car Essential 

 Closing Date 18 March 2026

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Job Description

• The Contract Manager in the healthcare setting will be responsible for overseeing and coordinating the daily cleaning operations of the facility, ensuring that all cleaning staff adhere to industry standards and protocols in order to maintain a clean, safe, and sanitary environment for patients, staff, and visitors.

Key Responsibilities:

• Supervise and coordinate the work of cleaning staff, including assigning tasks, monitoring performance, and providing guidance and support as needed.
• Ensure that all cleaning activities comply with healthcare regulations and infection control standards.
• Inspect and evaluate the cleanliness of patient rooms, common areas, and other high-touch surfaces to ensure that they meet established cleanliness standards.
• Train new cleaning staff on proper cleaning techniques, equipment usage, and safety procedures.
• Maintain accurate records of cleaning schedules, equipment maintenance, and supplies inventory.
• Collaborate with hospital or healthcare facility management to address any cleaning-related concerns or issues.
• Conduct regular staff meetings to communicate updates, address concerns, and promote teamwork and morale.
• Monitor and report on cleaning staff performance, attendance, and adherence to policies and procedures.

Qualifications:

• Matric / equivalent 
• Minimum of 2-3 years of experience in healthcare cleaning or environmental services, with at least 1 year in a supervisory capacity.
• Knowledge of infection control practices, healthcare cleaning regulations, and industry best practices.
• Strong leadership and communication skills, with the ability to effectively manage and motivate a diverse team.
• Proficiency in Microsoft Office suite and other relevant software applications.
• Ability to work independently, prioritize tasks, and handle multiple responsibilities in a fast-paced environment.
• Certification in healthcare cleaning or environmental services preferred.

Closing Date 18 March 2026

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The Main Purpose of the job 

• The incumbent will be responsible for sales of the company’s Cleaning, Hygiene & Pest Control services, while ensuring consistent, profitable growth in sales revenues. 

 Education and Experience required: 

• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
• Tertiary qualification (preferred)
• Valid SA driver’s license and own vehicle
• Experience in selling soft services /similar services would be an advantage

 Knowledge, Skills and Competencies: 

• Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills
• Cold calling and telemarketing where necessary
• Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.
• Proven sales track record achieving sales targets
• Excellent communication and presentation skills (written and verbal)
• Good interpersonal skills
• Ability to interact with clients at all levels
• Assertive
• Above average Excel, PowerPoint, Word and Outlook ability

 Key areas of responsibility: 

• Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations
• Achieves monthly sales targets as set out in budget 
• Correctly cost new business achieving the maximum margin on new business
• Ensure contracts are correctly signed and filed for new business
• Plan, set budgets and targets
• Prepare quotes and present to clients as soon as possible meeting the client’s expectations.
• Prepare proposals which clearly set out the terms and conditions for the proposed contract  tender
• Prospects potential customers within the target profile
• Develop, build and maintain strong relationships with potential customers
• Develop innovative and creative solutions to identify and develop new customers
• Proposes and closes sales that achieve set company target according to company policies and procedures
• Sustains sales activities, appointments, proposals, cold calls, database updates and reporting
• Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers
• PRO at client functions
• Maintain contact with existing clients and develop new business
• Timeous handling of queries
• Arrange monthly entertainment if and when necessary
• Where appropriate provide alternatives to ensure we get the business
• Formally introduce operations staff to new clients before commencement
• Ensure operational staff receives the correct documentation to start contracts or special job
• Provide onsite assistance on start of contract
• Follow-up with operations to ensure that contract is functioning in accordance with specifications
• Plan weekly sales prospects
• Set appointments
• Prepare and present weekly/monthly sales reports at month end /weekly sales meetings
• Develop add value to Sales Department
• Target projects
• Re-quoting at existing business
• Assist with training of new sales staff
• Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications
• Able to handle a number of different assignments at the same time. Presentable, well spoken, strong personality, ability to manage timekeeping, assertive, goal orientated, and own transport is essential

Closing Date 18 March 2026