Aspen has a proud heritage dating back more than 160 years and is committed to sustaining life and promoting healthcare through increasing access to its high quality affordable medicines and products. Aspen has a market capitalisation of approximately US$10 billion, is the largest pharmaceutical company listed on the JSE Limited (share code: APN) and rank...
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Description
Overview
- Performs product recipe functions (BOM, routing, master data management, master batch record creation, validation and change management) in MES
- Coordinates and supports administrative functions within QS
Responsibilities
- QS coordination and support
- Provide QA IT systems support
- Ensure manufacturing processes, duties and activities are designed according to GMP and regulatory requirements
- Perform process evaluation, including reporting of process and system deficiencies and following up on corrective actions
- Master data management
- Define and manage critical data relating to quality
- Ensure adherence to product master data standards
- Master batch record (MBR) creation and validation
- Create new item IDs on the ERP
- Create and maintain precise, detailed and compliant manufacturing instruction/ description documentation on the system
- Check that MBRs contain all pharmaceutically relevant data, including input material list, valid SOPs, detailed work instructions, process data/ steps (e.g. IPCs, CPPs, CQAs)
- Ensure that MBRs are GMP compliant
- Ensure proper MBR change controls in process compliance
- Procedure and document compliance
- Align engineering and QA policies and configure system for cleaning and hold times, maintenance, calibration, and equipment tares
- Implement quality manuals and policies
- Conceptualise, initiate and author SOPs and process documents Identify, process and store records and review output documents
- Conduct reviews of protocols for product launches
- Audits and reporting
- Store and manage retention samples as per guidelines.
- Conduct root cause analysis and risk assessments and report
- Participate in QMS monthly and annual reviews
- Conduct and report on statutory external (regulatory) audits
- Planning and operational support
- Provide technical and operational input during drafting of quality plans and procedures specific to unit
- Request, allocate and monitor the use of MES related assets and resources for the fulfilment of work objectives
- Stay up to date on developments, trends, legislation and regulations
- Provide information for reports, as required by superior
Requirements
Skills Required
Background/experience
- BPharm Degree with 4-6 years’ pharmaceutical manufacturing experience.
- Pharmaceutical manufacturing experience
- Extensive experience working with compliance procedures and administrative process automation
Specific job skills
- Good knowledge of local registrations and regulations and of international regulations/guidelines concerning GDP/GMP, QA
- Advanced understanding of the pharmaceutical manufacturing and corrective action programs
- Pharmaceutical standards and compliance requirements
- Excellent computer/ IT system administration skills
Competencies
- Information Gathering
- Interrogating Information
- Offering Insights
- Endorsing Quality Standards
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Description
Job purpose
- Oversee operational excellence (OE) activities, developing lean manufacturing and site loss elimination processes, in partnership with line managers and Industrial Engineering and Technical Training team members.
- Support the development of a Continuous Improvement (CI) culture.
- Perform the role of the custodian of standards across the site
Responsibilities
- Planning, section management and reporting
- Provide input into section’s operational planning, prioritization of objectives, interpretation and execution of policies and procedures.
- Provide input into and manages budgets and resource requirements.
- Define section strategy, goals, actions required and timelines.
- Provide section staff with day-to-day direction and tasks.
- Ensure that section activities are documented/ captured and filed.
- Develop and track organizational goals/objectives and performance.
- Report on section progress against plans and KPIs.
- Operational excellence leadership
- Develop operational excellence strategy and cascades into specific business objectives and targets for the various departments.
- Identify key themes required to achieve business objectives.
- Own and improve OE standards, including root cause problem solving formats and SMED, OEE improvement, yield improvement approaches and formats.
- Ensure communication and dissemination of OE information to internal stakeholders.
Objectives and priorities
- Establish objectives and priorities for pillar leaders at sites.
- Focus on maintaining and improving integrity of production and QS through machines, equipment, employees and supporting processes using autonomous and progressive maintenance, work process improvement, leadership, and organization.
- Adopt KPIs; sets standards and targets to assess overall equipment effectiveness, yield, OTIF and NPS.
Site loss elimination process leadership
- Identify themes for site loss elimination, aligned with business objectives and targets.
- Establish and drive loss identification and elimination processes.
- Assist departments identify initiatives and create high level implementation plans; oversee related project management.
Organization coaching and lean improvement
- Perform process confirmation on the floor, monitoring and auditing standard processes (performance management, SMED)
- Assess the need for, develop and lead or initiate Lean workshops and certification programs.
- Lead major lean improvement projects.
Requirements
Skills Required
Background/experience
- Minimum 6 years’ experience in continuous improvement within pharmaceutical manufacturing
- Minimum 3 years leading Team or in a management role
- National Diploma in Engineering
- Formal Business Management or Project Management qualification will be an advantage.
Specific job skills
- Computer literacy
- Excellent communication and facilitation skills.
Competencies
- Meeting Deadlines
- Finalizing Outputs
- Making Decisions
- Customer Awareness
- Interrogating Information
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OBJECTIVE OF ROLE
- Drive sustainable, profitable growth of the product portfolios/ therapeutic categories with appropriate strategic direction, brand stewardship and commercial acumen.
KEY RESPONSIBILITIES
- The primary tasks, functions and deliverables of the role:
- Strategic Decision making
- Market analysis and insight
- Develop portfolio/brand strategy for sustainable business growth and profitability
- Successful implementation and monitor the roll out of the above with the required measurements in place for successful outcomes
- Anticipate future trends in disease management and the market environment
- Commercial capability
- Ability to set sales budgets and manage
- Ability to manage Advertising and Promotion budgets and ROI impact
- Compile and manage advertising budget and spend
- Ability to manage the cross functional networks and channel resources for the portfolio to drive profitable growth with the required and shared accountability to achieve business targets
- Ability to interpret and implement insights drawn from a variety of internal and external data sources as result of the required interactions
- Forecasting accuracy and stock management which entails minimizing write-off costs and returns, monitoring and managing wholesalers’ stock holding and backorders
- Maintaining portfolio profitability through pricing strategies, profit margins and batch MOQ’s
- Accurately assess market potential by preparing product P&L’s to successfully implement new product launches
- Evaluate Congress attendance and participation to maximize ROI
- Innovative way of thinking to secure a competitive advantage
- Solution orientated
- Provide creative direction for brand/ portfolios strategies and manage Agency outcomes
- Pipeline management to secure future portfolio assets
- Sense of urgency in resolution of customer queries
- Quality assessments of portfolio/ brand strategy implementation through in field visits
Requirements
EDUCATIONAL REQUIREMENTS
- Relevant Post matric Marketing/Health Science qualification
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- Financial literacy
- Ability to work on Qlikview models is advantageous
- 2 years Pharmaceutical /Marketing industry experience
- 2-3 years brand management
- Applicable industry knowledge
SOFT SKILLS REQUIREMENTS
- Commercial acumen
- Analytical skills
- People Management
- Project management
- Networking ability
- Interpersonal skills
- Ability to perform under pressure
- Self-starter and self -motivated
- Sense of urgency and Agile
- Prioritizing and planning
- Verbal and written communication skills
- Aptitude for continuous learning
- Influential and impactful presentation skills
- Adaptability and flexibility in a changing environment
COMPUTER SKILLS REQUIRED
- Proficiency in Excel, PowerPoint, Outlook and Word
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OBJECTIVE OF ROLE
- The Business Information and Data Analytics Manager is responsible for delivering analytics and reporting solutions throughout the Pharma division and in playing a pivotal part in driving business decisions.
KEY RESPONSIBILITIES
Key Performance Areas
- Partner with all business areas in order to understand and deliver performance insights and key analytics solutions.
- Support business KPI’s by identifying data needs and delivering value cases and in turning data to business value.
- Business lead on the acquisition, management and deployment of information for sales and marketing.
- Build automated, scalable and thoroughly documented reporting solutions.
- Ensure the work delivered is accurate, of high quality, and delivered on time.
- Directs and oversees technical teams in the translation of business requirements and functional specifications into logical program designs.
- Support cross-functional teams such as SFE, sales, marketing and finance, on day-to-day execution of projects.
- Coordinate cross-divisional operations analyses by providing common methodology, definitions and standard analytic approaches.
- Work closely with IT to provide appropriate data and tools for the analytics team to be successful.
- Nurture and promote the adherence to BI governance standards within the organization.
- Duties include communication, outreach and training to various stakeholders throughout the business, as well as management of outside services (e.g., vendors).
- Serve as a Subject Matter Expert (SME) regarding business intelligence in terms of methodology and technology.
- Explore and propose new tools, methodology and practices enabling standardisation of procedures and their related reports for the various sales divisions.
Requirements
EDUCATIONAL REQUIREMENTS
- Minimum: Bachelor’s degree in computer science, Data Informatics, Information Technology or any other related degree
- Preferred: Postgraduate in Computer Science, Data Informatics, Information Technology or related
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- 10+ years’ experience in a BI Development/Design Role
- 8+ years in data analytics/data management experience required.
- 10+ years’ experience in a leadership role
- 5+ years’ experience in BI/Data/Analytics
- Knowledge of the Pharmaceuticals Value Chain and preferably FMCG Experience
- Data Warehouse design and Implementation
- Data processing and process modelling
- Implementation of Data Governance Frameworks
- Experience with SQL and other data related technology
- Experience with Azure Cloud
- Experience in managing teams and partners
- Experience in Pharmaceutical/Life Sciences Industry
- Experience delivering multiple projects with diverse stakeholders and senior leaders
SOFT SKILLS REQUIREMENTS
- Have a complete and thorough understanding of the scope of the business.
- Demonstrated ability to effectively communicate verbally and in writing with diverse groups including business associates, technical associates and leadership.
- Excellent interpersonal, team-building and communication skills.
- Have the ability to understand all aspects of the business and work in partnership with other departments to achieve the company goals.
- Experience leading or managing teams.
- Ability to work cohesively with the Information Technology department counterparts.
- Process skills that allow optimal liaison with key internal customers across business units.
- Able to communicate positive and negative information when required.
- Superior critical thinking, analytical and problem-solving skills.
COMPUTER SKILLS REQUIRED
- Expert in Data Lakes, Data Warehousing, Data Integration, SQL, Power BI or other interactive Dashboard tools
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OBJECTIVES OF ROLE
- To support the SA Commercial Business to realise the commercial strategy and to achieve the annual targeted growth and revenue through successful new product introductions and maintenance of current product portfolio in the South Africa and Southern African Development Community (SADC) region, by ensuring successful Marketing Authorisation and variation approval from the SAHPRA and Regulatory Authorities of the SADC member states within the committed timeframe.
- To ensure Aspen Pharmacare’s SA product portfolio complies with the related Acts and guidelines to support and maintain registration in South Africa. To ensure growth and sustainability of Aspen Pharmacare’s SA product portfolio within the legislative framework of the country and in compliance with the company strategy.
- The role undertakes responsibility for compliance with the Regulatory Medical Information and Compliance requirements for the New Product Launch Pipeline and the existing product portfolio in the region, through the successful completion of assigned activities according to the South African and SADC Regulatory plan.
- To perform Medical Information and compliance monitoring activities for Aspen in accordance with procedural documents and relevant governing group policies.
- To meet the needs of healthcare providers through collaboration with internal customers to ensure delivery of accurate and scientifically balanced medical information and to respond to unsolicited inquiries from regulatory authorities, including clients and managed healthcare organisations in a manner that will help them make a decision regarding therapy for a patient or product selection.
KEY RESPONSIBILITIES
MEDICAL INFORMATION (MI)
- Managing the dedicated medical information inbox and MAfax inbox.
- Performing a daily check on the dedicated medical information inbox and MAfax inbox to ensure that all adverse events (AEs), product quality complaints (PQCs) and potential counterfeit medicines are reported to the relevant department function within 24 hours of receipt.
- Responding to labelled medical information enquiries received for internal or external sources.
- Responding to off-label medical information enquiries received from external sources from approved standard responses (SRs) and oversight from medical information and compliance pharmacist.
- Monthly reporting of agreed MI compliance requirements and metrics.
- Maintaining the MI logging system.
- Ensuring adequate connection, coverage and performance of routine testing of the MI/PV telephony system as per Aspen procedures.
- Managing the MI hardcopy source documentation (as relevant).
- Providing PV/QA support to data management in reconciliation of AEs and PQCs. This includes follow-up of any enquiries/issues raised as a result of a PV/QA reconciliation.
- Ensuring that reconciliations as specified in the Safety Data Exchange Agreements (SDEAs) are performed timely and documented as per Aspen Pharmacare procedures.
- Ensuring compliance to Key Performance Indicators response timelines.
- Ensuring that a professional attitude is displayed when responding to a customer’s needs.
- Ensuring that internal and external customers are updated, under supervision, as to the progress of their enquiries.
- Liaising with internal customers e.g. commercial, manufacturing sites, quality related departments, public health, exports, Aspen Communication Centre to ensure information is obtained to respond to MI requests.
- Managing and tracking product specific programmes e.g. Section 21 patient access.
REGULATORY AUTHORITY SUBMISSIONS (INCLUDING SECTION 21/36)
- Ensuring a comprehensive understanding of the competent health authority’s requirements, Regulations and Guidelines.
- Supporting the creation of Professional Information (PI) and Patient Information Leaflets (PILs) for new IP.
- Supporting the creation of company core data sheets.
- Supporting the on-time responses to clinical evaluation recommendations.
- Accurate compilation and filing of the electronic submission documentation.
- Accurate completion of all tasks pertaining to submissions as specified in the relevant procedural documents.
- Identifying process enhancements.
IMPLEMENTATION OF RISK MANAGEMENT PLAN (RMP) MATERIAL
- Supporting the creation, maintenance and roll-out of RMP material to market.
- Supporting the training of the relevant sales force team and filing of training records.
- Supporting the implementation of tracking tools and reporting to SAHPRA.
MAINTENANCE OF THE ASPEN PORTAL AND SAHPRA PI/PIL REPOSITORY
- Ensuring that the current PIs and PILs for Aspen and contractual partners’ products are accessible on the SA Regulatory Portal.
- Ensuring that the current PIs/PILs for Aspen are provided to SAHPRA for uploading to the SAHPRA PI/PIL Repository (or other relevant platform/s).
- Ensuring that Dear Healthcare Professional Letters (DHPLs), recall letters, updated medical critical lists and training material are uploaded to the SA Regulatory Portal on receipt.
- Ensuring that notifications are sent to the relevant internal business contacts when new/updated documents are uploaded to the Aspen Portal for regulatory documents.
- Performing an annual check/clean-up of the SA Regulatory Portal to ensure the correctness of the files present in the SA Regulatory Portal and SAHPRA PI/PIL Repository (or other relevant platform/s).
- Maintaining tracking tools to ensure on time reporting.
PROJECT MANAGEMENT
- Providing assistance with any specific projects and operational support for the Medical Information and Compliance team.
QUALITY MANAGEMENT SYSTEMS
- Maintaining procedural documents for the Medical information and Compliance function as specified in the individual KPAs (as per identified subject matter expert).
- Ensuring accurate and ‘real-time’ filing of training records.
- Ensuring ‘real-time’ maintenance of TrackWise/QAlign records.
- Ensuring that relevant documentation requested by auditors is provided in a timely manner during internal and external audits.
- Archiving and storage of documents as specified in the relevant company procedural documents.
- Ensuring that the annual Business Continuity Plan (BCP) checks are performed for sign off by the Medical Information and Compliance Lead.
- Ensuring that the commercial team members are trained on those RA:SQC procedures where there are shared responsibilities.
FINANCIAL
- Effective utilisation of resources to keep processes cost effective.
- Adherence to Regulatory Affairs budget and forecasts.
GENERAL
- Ensuring systems and procedures are in place in accordance with the RA QMS and that these are maintained according to the relevant SOPs.
- Adherence to agreed Key Performance Indicators (KPIs).
- Support the continuous development and improvement of the Medical Information and Compliance function while upholding Aspen core values.
- Ensuring relevant records are maintained as soft copies and hard copies, as per Pharmacare filing structure/instructions.
- Adherence to Company Health & Safety procedures.
- Participation in training programmes.
- Any other duties as assigned by Manager.
Requirements
EDUCATIONAL REQUIREMENTS
- Qualified Post Basic Pharmacist Assistant or Post Graduate degree in science
KNOWLEDGE & EXPERIENCE REQUIREMENTS
- 5 years plus in a retail/hospital/pharmaceutical/healthcare environment
- Working with and according to contracts and/or tenders.
- Regulatory Authority requirements/legislation
- Understanding requirements of medical information and information management
- Terminology – understanding the jargon
- Understanding business processes
- Product knowledge
- Industry knowledge
- Dossiers and requirements
SOFT SKILLS REQUIREMENTS
- Business process analysis
- Report writing
- Information gathering and monitoring
- Projects (advantage)
- Positive ‘can – do attitude’
- Work autonomously and have good problem-solving skills
- Able to cope with evolving deadlines effectively with regular feedback and updates
- Honest and trustworthy
- Respectful and highly personable
- Possess cultural awareness and sensitivity
- Flexibility and confidentiality
- Positive and pro-active approach to business tasks
- Enthusiasm and drive to take ownership and drive process initiatives
- Integrity, good work ethic and ability to meet deadlines
COMPUTER SKILLS REQUIRED
- Advanced computer experience (Application Software Packages, Data Capturing, MS Office (all programs)
go to method of application »
OBJECTIVE OF ROLE
- To support the SA Commercial Business to realise the commercial strategy and to achieve the annual targeted growth and revenue through successful new product introductions and maintenance of current product portfolio in the South Africa and South African Development Community (SADC) region, by ensuring successful Marketing Authorisation and variation approval from the SAHPRA and Regulatory Authorities of the SADC member states within the committed timeframe.
- To ensure Aspen Pharmacare’s SA product portfolio complies with the related Acts and guidelines to support and maintain registration in South Africa. To ensure growth and sustainability of Aspen Pharmacare’s SA product portfolio within the legislative framework of the country and in compliance with the company strategy.
- The role undertakes responsibility for compliance with the Regulatory Medical Information and Compliance requirements for the New Product Launch Pipeline and the existing product portfolio in the region, through the successful completion of assigned activities according to the South African and SADC Regulatory plan.
- To perform Medical Information and Compliance monitoring activities for Aspen in accordance with procedural documents and relevant governing group policies.
- To meet the needs of healthcare providers and patients/consumers through collaboration with internal customers to ensure delivery of accurate and scientifically balanced medical information, and promotional and non-promotional material, and to respond to unsolicited inquiries from regulatory authorities, including clients and managed healthcare organisations in a manner that will help them make a decision regarding therapy for a patient or product selection.
KEY RESPONSIBILITIES:
FINANCIAL
- Effective utilisation of resources to keep processes cost effective.
- Adhering to Regulatory Affairs budget and forecasts.
MEDICAL INFORMATION (MI)
- Providing support within the MI function in responding to labelled and off-label medical information enquiries for Aspen and contractual partners.
- Providing compliant responses to internal and external customers.
- Creating and maintaining standard responses (SRs) and Objection Handlers (OHs).
- Ensuring that the relevant department/s are informed in a timely manner (at receipt or at least within 24 hours) following the receipt of adverse events or product quality complaints/potential counterfeit medicines. This include performing a daily check on the dedicated medical information inbox and MAfax inbox.
- Ensuring that Affiliate/Distributor/MI is adhering to Aspen’s Policy in providing scientific support to internal and external customers.
- Identifying gaps and suggesting ways of process improvement in MI.
- Ensuring that the reconciliation between the Medical Information function and Pharmacovigilance and the Quality department is effective by performing ad hoc reviews on reconciliation files.
- Ensuring that any suggested improvements within the professional information and/or patient information leaflets are communicated to the PV Lead at the point of identification.
- Supporting the line manager in generation of medical information reports showing trends in medical information enquiries received.
- Managing after hour MI enquiries on a rotational basis.
- Ensuring telephony system testing documents are completed as per allocation.
- Ensuring compliance to Key Performance Indicators (KPIs) response timelines.
- Ensuring a professional attitude is displayed when responding to a customer’s needs.
PROMOTIONAL MATERIAL, SCIENTIFIC MATERIAL REVIEW AND COMPLIANCE MONITORING
- Reviewing and approving promotional material relating to the advertising and promotion of medicines and related products for the SA and SADC markets in compliance with applicable legislation, codes of practice and any other applicable regulations/guidelines and corporate requirements.
- Reviewing and approving educational, scientific and other non-promotional material for the SA and SADC markets in compliance with applicable legislation, codes of practice and any other applicable regulations/guidelines and corporate requirements.
- Liaising with marketing divisions regarding advice, queries, and timelines in relation to the above.
- Assisting with the review of information relevant to each product.
- Attending promotional campaign concept presentations at the request of the marketing teams to provide regulatory support and input.
- Ensuring that compliance monitoring is performed on all territories and non-compliances are escalated in a timely manner to the line manager as per Aspen group policies.
- Supporting the line manager in developing and maintaining procedural documents for compliance monitoring.
- Supporting the training department in providing recommendations for improvement and compliance with Aspen group policies following compliance monitoring review.
- Supporting the line manager in generating reports associated with compliance monitoring activities.
REGULATORY AUTHORITY SUBMISSIONS (INCLUDING SECTION 21/36):
- Performing clinical due diligence for new intellectual property as received from the regulatory function.
- Creating Professional Information (PI) and Patient Information Leaflets (PILs) for new IP.
- Creating company core data sheets.
- On time responses to clinical evaluation recommendations (CERs) and clinical screening enquiries.
- Accurate compilation and filing of the electronic submission documentation.
- Accurate completion of all tasks pertaining to submissions as specified in the relevant procedural documents.
- Maintaining tracking tools to ensure on time submission and reporting.
- Identifying process enhancements.
- Ensuring accurate uploading of the current approved PIs and PILs to the SA Regulatory Portal and submission to SAHPRA for uploading to the PI/PIL Repository (and relevant platforms).
- Managing Section 21 and 36 submissions.
IMPLEMENTATION OF RISK MANAGEMENT PLAN (RMP) MATERIAL:
- Ensuring that RMP material is created, maintained and rolled out to market.
- Ensuring that the relevant sales force team is adequately trained, and training records are filed.
- Ensuring that tracking tools are in place to ensure logging of material distribution and reporting to SAHPRA.
PRINTED PACKAGING/ARTWORK
- Reviewing and approving concept of new or updated artwork/printed packaging material for medicines and related products for the SA and SADC markets in compliance with applicable legislation and corporate requirements.
AFRIKAANS TRANSLATION OF PROFESSIONAL INFORMATION (PI) AND PATIENT INFORMATION LEAFLETS (PILs)
- Assisting with the translation and/or validation of Afrikaans PIs (where required) and PILs for both new and existing products.
- Ensuring that translations are undertaken accurately and timeously.
PROJECT MANAGEMENT
- Providing assistance with any specific projects and operational support for the MI and Compliance team
MAINTENANCE OF THE ASPEN MEDICALLY CRITICAL LIST
- Initiating and finalising a bi-annual review of the Aspen medically critical list.
QUALITY MANAGEMENT SYSTEMS
- Maintaining procedural documents for the Medical Information and Compliance function as specified in the individual KPAs (as per identified subject matter expert/s).
- Ensuring accurate and ‘real-time’ filing of training records.
- Ensuring ‘real-time’ maintenance of TrackWise/QAlign records.
- Ensuring that relevant documentation requested by auditors is provided in a timely manner during internal and external audits.
- Ensuring that training records are up to date to ensure audit readiness.
- Ensuring that the commercial team members are trained on those RA:SQC procedures where there are shared responsibilities.
GENERAL
- Ensuring systems and procedures are in place in accordance with the RA QMS and that these are maintained according to the relevant SOPs.
- Adherence to agreed Key Performance Indicators (KPIs).
- Supporting the continuous development and improvement of the Medical Information and Compliance function while upholding Aspen core values.
- Ensuring relevant records are maintained as soft copies and hard copies, as per Pharmacare filing structure/instructions.
- Adherence to Company Health & Safety procedures.
- Participation in training programmes.
- To provide a leadership role as required by taking responsibility for specified areas and coaching of staff.
- Any other duties as assigned by Manager.
Requirements
EDUCATIONAL REQUIREMENTS
- Bachelor of Pharmacy Degree and registration with the South African Pharmacy Council
KNOWLEDGE AND EXPERIENCE REQUIREMENTS
- Minimum 1 to 2 years’ pharmaceutical experience
- Experience in Medical Information is an advantage
- Ability to work with multi geographical locations & time zones
- Experience in medicine legislation and related guidelines and codes of practice preferable
- Regulatory Authority requirements/legislation
- Understanding of the laws and requirements governing the marketing of medicines and printed packaging Guidelines and codes of practice
- Understanding requirements of medical information and information management
- Terminology – understanding the jargon
- Understanding business processes
- Product knowledge
- Industry knowledge
- Dossiers and requirements
- Multilingualism (including Afrikaans) would be an advantage
SOFT SKILLS REQUIREMENTS
- Integrity, good work ethic and ability to meet deadlines
- Self-starter
- Analytical and planning skills
- Accuracy and attention to detail
- Effective organisational skills and ability to prioritise
- Ability to work under pressure and to tight deadlines
- Ability to work in a fast-paced international environment
- Ability to manage projects in a matrices team environment and with both internal and external partners
- Willing to travel if required
- Presentation skills
- Time management skills
- Service orientation
- Decision making skills
- Customer focused
- Self-confidence
- Organisational awareness
- Information seeking
- Excellent interpersonal and communications skills
- A solutions provider
- Manage evolving deadlines effectively with regular feedback and updates
- Enthusiasm and drive to take ownership and drive process initiatives
- Logical thinking
- Positive ‘can – do attitude’
- Work autonomously and have good problem-solving skills
- Honest and trustworthy
- Respectful and highly personable
- Possess cultural awareness and sensitivity
- Flexibility and confidentiality
- Empathy, patience, influence
- Sense of urgency
- Positive and pro-active approach to business tasks
- Business process analysis
- Report writing
- Information gathering and monitoring
- Projects (advantage)
COMPUTER SKILLS REQUIRED
- Effective use of appropriate IT systems and programs
Method of Application
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