Current Openings at Aspen Pharma Group

Description
Overview

• Plan, direct, conduct and facilitate on the job training activities in respective production area
• Targeted upskilling of workforce in line with strategic direction set for Capability
• Ensure new employees are trained to assume assigned roles, and current employees’ skills and knowledge are aligned with work responsibilities

Responsibilities:

Training development

• Develop curricula for specific roles, in collaboration with departmental management and support functions
• Develop material for training programs and review, evaluate and modify existing and proposed programs
• Develop relevant assessment tools, on-the-job observations (practical observations) and job aids

Training planning and administration

• Prepare and administer site training programs
• Plan and track training activities
• Coordinate with managers and SMEs to ensure software and equipment training are up-to-date and content is aligned with SOPs and departmental/ technical requirements
• Maintain training records for employees in production area and report on training activities, as required
• Ensure compliant documentation is kept of training activities
• Support and assist other departmental work when necessary to maintain current understanding of needs

Training facilitation

• Conduct training programs and sessions, as applicable to the production area
• Train on applicable procedures and processes as per regulatory requirements
• Administer and evaluate training assessments
• Assess and evaluate on-the-job application after completion of the training
• Put measures in place to address competency gaps after the training
• Deliver topic-specific training as required
• Understand and train on applicable procedures and processes required in regulatory requirements

Requirements
Background/experience

• 6 years' relevant experience
• Practical experience in a relevant technical field 
• Pharmaceutical industry experience and/ or experience working in a Production environment
• Understanding of training procedures and techniques
• National Diploma/Degree in relevant technical field (Pharmacy/ Microbiology/ Biomedical Science / Engineering), or a related discipline

Specific job skills

• Computer literacy
• Excellent communication skills

Competencies

• Meeting Deadlines
• Finalising Outputs
• Making Decisions
• Customer Awareness

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Description
Overview

• Monitor, maintain and repair plant environmental monitoring equipment/machine, adhering to GMP and safety requirements.
• Plan and implement preventative and corrective maintenance to ensure optimal efficiency to meet planned production.

Responsibilities

Planning and Operational Support

• Act as a lead technical expert / subject matter resource.
• Facilitate implementation of current processes.
• Identify gaps in current policies and procedures.
• Provide input into changes or improvement to processes, tools, and techniques.

 Site Utility Maintenance

• Plan technical requirements and maintenance tasks according to production requirements to meet production plan.
• Review and update maintenance schedules.
• Maintain and repair special machines/ equipment to ensure reliable supply of steam, purified water, compressed and conditioned air for production operations.
• Perform planned preventative maintenance and inspections according to maintenance plan, job cards and SOPs.
• Repair breakdowns according to best practice, job cards and SOPs.
• Troubleshoot machine breakdowns to identify cause of breakdowns.
• Perform root cause analysis to identify cause of machine failures and quality deficiencies to minimise machine downtime.
• Implement corrective actions to minimize machine downtime.
• Isolate, remove and replace defective components.
• Complete and submit work requisitions; create and close job cards.
• Maintain workshop, tools, and assets to standards.
• Determine and request required parts, materials, and special equipment to maintain machines/ equipment.
• Install, test, and validate machine operating efficiency.
• Validate allocated assets according validation master plan.
• Create purchase orders for required components not in stock.
• Clean work area(s) and equipment /machines.
• 5S champion for area of allocated assets.

Reporting and record-keeping

• Gather information required for reporting.
• Complete and consolidate standard documents.
• Document and file data according to SOPs and regulation
• Update records and systems as required.
• Retrieve supporting documentation and records to facilitate and support query resolution.

Requirements
Background/experience  

• Trade Tested Artisan with 2 to 4 years post apprenticeship experience or qualified as a fitter.
• Pharmaceutical Technician certificate will be an advantage.
• Manufacturing experience

Specific job skills

• Comprehensive knowledge of pharmaceutical manufacturing, standards, and compliance requirements.
• Ability to interpret and implement policies, processes, and objectives.
• Physically capable of lifting /moving heavy equipment.

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Description
Overview

• Develop and execute maintenance plans that ensure safe and efficient execution of routine maintenance work.
• Establish standard job plans for repetitive maintenance tasks.
• Lead legal compliance of maintenance operations.

Responsibilities

Planning and Operational Support

• Act as a lead technical expert / subject matter resource.
• Optimize and facilitate implementation of current processes.
• Identify gaps in current policies and procedures.
• Propose changes or improvements to processes, tools and techniques.

Maintenance Planning

• Plan short term maintenance strategies.
• Develop detailed job plans that ensure safe and efficient execution of all maintenance jobs.
• Manage maintenance work notifications and work order backlogs.
• Co-ordinate with production to ensure job plans meet timing requirements.
• Forward ready to schedule jobs to maintenance scheduler.
• Manage and report on maintenance work and associated costs.
• Recommend, review, and implement new and existing PPM schedules.
• Develop, maintain, and update facility and equipment registers.
• Document machine breakdown history and associated costs.
• Analyse maintenance trends and machine/equipment deviations and recommend improvements to mitigate any risk.
• Prepare shut-down plans for planned maintenance in collaboration with relevant departments.
• Communicate deviations to shut-down plan on the day.
• Analyse and report on spares for critical and / stores items.
• Follow management of change process for new materials for job completion to ensure risks are properly controlled.
• Create purchase orders for required components not in stock.
• Set up planning system and reports.
• Monitor condition of equipment and machines
• Plan statutory inspections as per regulatory requirements
• Audit PPM schedules and hob cards to assess adherence.
• Build job plan library especially for high frequency jobs.

Reporting and record-keeping

• Maintain records of asset care documentation.
• Consolidate information for reports on weekly/monthly basis.
• Analyse consolidated data and provide recommendations.
• Compile detailed and standardised reports.
• Monitor and control access to and set-up of electronic databases.
• Retrieve supporting documentation and records to facilitate and support query resolution.                                                        

Requirements
Background/experience

• Trade Tested Artisan (Mechanical / Electrical/Instrumentation) with 2 to 4 years post apprenticeship experience or National Diploma in Mechanical or Electrical Engineering with 2 to 4 years related experience.
• SAP PM maintenance planning experience.

Specific job skills

• In depth knowledge and understanding of maintenance processes and proper use of the work order system, planning, and scheduling.
• Knowledge of pharmaceutical manufacturing, standards, and compliance requirements.
• Adequate craft knowledge and skill to accurately estimate resources.
• Advanced technical background in Good Engineering Practices.
• Ability to interpret and implement policies, processes, and objectives

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OBJECTIVE OF ROLE

• Will be responsible for managing and leading Key Account Managers via driving and implementing Key Account Operational Plans aligned to the Strategic and Tactical Business Portfolio Plans. The successful incumbent will have Key Account Managers and Divisional Assistant. Drive achievement of sales budget for total Consumer division across all accounts, managing net revenue, operating income, stock cover and trade expenditure. You will be required to collaborate and work cross-functionally and inter-departmentally with Marketing, Sales, Finance, Supply Chain and 3rd Party Logistics. Ensure the adherence to Aspen policies, systems and procedures 

KEY RESPONSIBILITIES

• Ensure all financial and non-financial objectives are achieved for Key Accounts as set by the Consumer Head 

Financial 

• Plan, implement, execute and monitors sales activities to drive performance on a national and local level.
• Be accountable and drive goals and objectives that are channel specific that include and not limited to FMCG Corporates, Cash & Carry, and Pharma Wholesaler customers whilst leading Key Accounts team
• Work closely with Finance and Debtors Team managing Operating Expenses and Debtors’ Management
• Liaise with finance and legal department in coordinating and negotiation of trading agreements and expenditure tracking and management

New Business Opportunities

• Identify and develop new business opportunities in both sales channel and product portfolio

Management of Customer Accounts

• Ensuring all strategic negotiations become operationally visible through daily interaction and communication with sales, marketing teams and management.
• Prepare and manage budgets according to operational requirements and robust expenditure management
• Control/review trade expenditure against budgets. Ensure optimal output on sales force & merchandising investments
• Monthly achievement & reporting on budgets
• Methods for improving customer services are proposed, developed and continuously updated

Maximizing product sales, profitability and stock supply mix

• Ensure entire product range is maximised, ensuring achievement through implementation and management of numerous contracts and letters of agreement
• Ensure Aspen remains partner of choice in key product categories
• Conduct environment scanning, organizational effectiveness, competitor and market analysis to ensure KAM strategic focus and direction are aligned and relevant to business opportunities
• Provide critical feedback towards the commercial strategy and tactics. Feedback to include successes, barriers, market opportunities, issues and highlight key stakeholders
• Implement improvement in services and products

Collaborating across teams and functional areas

• Opportunities for system and process improvements are enhanced and implemented
• Team effectiveness is facilitated and assessed against standards and contingencies applied when required
• Liaise with demand planning to ensure continuous and un-interrupted supply key FMCG line items
• Explore new key account opportunities
• Manage KAM’s – lead them to deliver on promo’s, short-dated stock, returns and write-off’s together with inventory management and customer days cover
• Lead KAM’s – drive collaboration and teamwork, high performance culture, with rewards, recognition and clear expectations and goal settings
• Ensuring adherence to legislations, the Self-Care Association marketing Code and Aspen’s values, policies and procedures

Requirements
EDUCATIONAL REQUIREMENTS

• Matric / Grade 12
• A degree/ diploma in relevant commercial/ healthcare environment (advantageous)

KNOWLEDGE & EXPERIENCE REQUIREMENTS 

• Min 5 years Sales / Marketing / Key Accounts experience at a management level
• Experience in setting and strategizing of departmental budgets incl. Forecasting
• Experience in customer negotiations i.e., Trade Agreements / Contracts etc
• Strategic Market understanding and knowledge – essential
• Computer literate
• Knowledge of FMCG landscape across various key account channels
• Knowledge of processes
• Recruitment and Selection
• Policy and procedure
• Finance knowledge
• System knowledge
• Product knowledge
• Industry knowledge
• Future trend analysis
• Strategic marketing
• Pharmaceutical Laws i.e. Pricing / Marketing

SOFT SKILLS REQUIREMENTS 

• Planning skills
• Time management
• Problem solving
• Budgeting
• Forecasting
• Analysing trends
• Service orientation
• Decision making skills
• Interpersonal skills
• Strong Customer Relationship Management
• Communication skills
• Self-Motivated
• Negotiation skills
• Leadership skills
• Initiative
• Accuracy
• Confidentiality
• Customer focused
• Interpersonal sensitivity
• Logical thinking
• Information seeking
• Enquiring mind
• Self-development orientation
• Cultural sensitivity
• Vision
• Integrity
• Planning and organizing
• Analytical
• Decision making
• Commercial astuteness
• Ability to handle pressure
• Negotiation skills
• Entrepreneurial spirit
• Persuasive
• Ability to delegate
• Flexible and strategic thinker