Current Openings at Cape Union Mart

Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales.
• Create an inspiring environment.

Behavioural Requirements:   

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership

Minimum Requirement. 

• 6 months of retail experience
• Matric or Equivalent
• Clear Criminal record
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for)
   

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Duties and Responsibilities: 

• Exceed customer expectations by practicing customer selling techniques.
• Adhere to stock loss controls in store.
• Ensure individual targets are met consistently.
• Ability to maximise and drive sales by identifying opportunities to increase turnover.
• Maintain housekeeping, uphold our visual merchandising standards to optimise sales.
• Create an inspiring environment. Have fun.
• Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers, coupons and any other acceptable payments.
• Ensure all out going stock/ items/ scripts are scanned and paid for.
• Process all loyalty cards including those of accelerated partners.
• Establish a professional relationship with customers and provide friendly, helpful, courteous assistance and advice to all customers.
• Report customer compliments and complaints to management.
• Attend to all customer stock queries and ensure that they dealt with and resolved.

Behavioural Requirements:  

• Honesty in dealing with cash and finances.
• Building & maintaining relationships
• Innovation & change management
• Thinking adaptability
• Taking ownership
• Problem solving
• Trustworthy and honest
• Time management
• Exceptional customer service

Minimum Requirement. 

Essential:

• Matric or Equivalent
• Up to 6 months retail experience 

Special conditions of employment: 

• Clear Credit and Criminal record
• Willing and able to work retail hours.
• South African citizen

Advantageous: 

• 1 year work experience within retail.
• Microsoft – Computer Proficiency
• Ability to communicate effectively.
• Knowledge of current clothing trends/outdoor lifestyle (depending on the brand applying for) Willing and able to work retail hours.
   

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Purpose

• To provide full technical and administrative support to the Technologists. The successful candidate should contribute towards the achievement of our department and business objectives and have high energy levels required for a fast-paced, exciting and dynamic retail environment

Duties and Responsibilities

• Measuring all apparel samples
• Conducting fit sessions and sign-off on fits, PP’s and Shipments
• Issue graded specs to suppliers for all styles
• Ensuring PLM remains updated with all determined blocks, tolerances and grade rules
• Manage and improve garment quality standards
• Liaise with suppliers regarding fits and grading of styles under development
• Implementing a QC tracking tool
• Report on customer returns
• Liaising with DC/QC teams on approvals and quality issues
• Liaising with the K-way factory team on approvals and quality issues.
• Quality control checks against samples and approved fits
• Creation of seasonal tech packs
• Local supplier visits and quality audits
• Solution driven investigation into quality queries

Minimum Requirements

• Grade 12
• Tertiary clothing/textile/garment construction qualification
• 3+ years’ experience
• A valid driver’s license required
• Experience working in a sports or technical clothing retail environment is advantageous
• A working knowledge of the latest Microsoft package is required
• Medium to high level of Excel experience is advantageous
• A working knowledge of garment/pattern construction is essential
• Working experience with product management software (centric PLM) is advantageous

Job related Competencies

• Working knowledge of retail cycle and clothing construction principles and processes.
• A passion for keeping up to date with local and international market trends
• Detail orientated
• Proactive and lateral thinker
• Ability to build and maintain influential relationships at various levels and across business functions
• Effective written and verbal communication
• Proven prioritization and time management skills
• The agility and resilience to maintain high levels of drive and initiative under pressure.
   

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• Our ideal candidate should possess strong analytical, logical reasoning and numerical abilities. The successful candidate will have the ability to align with the company vision, be self-motivated and actively involved in the planning process in the applicable area of responsibility. In addition, the successful candidate should have the high energy levels, resilience and confidence required for this fast-paced, exciting and dynamic retail environment

Duties and Responsibilities:

• Contribute to achieving Turnover, GP & Stock budgets and other KPI’s.
• Post Seasonal analysis, Strategic Planning, Replenishment Planning, Range & Assortment Planning.
• Budgeting and forecasting in order to maximize sales and profitability.
• Stock control and distribution whereby you ensure that the product assortments, volumes and store & product attributes are maximized.
• Raising of orders and submitting consolidations
• Liaising effectively with stores, suppliers, customers, shipping and marketing

Knowledge, Experience & Qualifications Required

• Min of 5 years’ experience as a Merchandise Planner
• Previous experience in Accessories planning or an area with replenishment is necessary
• Matric & Graduate qualification in a related field
• Microsoft Office proficiency
• Reporting systems
• Proficiency in Enterprise Planning

Job Related Competencies

• A passion for keeping up to date with product trends
• Good articulation with excellent English written & verbal communication skills
• Sound numerical, analytical thinking & logical problem-solving skills
• Strong merchant, trader and commercial mentality
• A Team Collaborator with strong strategic and forward thinking
• Strong planning, organizing, administrating and coordinating skills
• Ability to work independently, self-lead and use initiative
• Methodical, detail-orientated and accurate
• Deadline and outcomes focused
• Resilient and tenacious in a pressurized, fast-paced and ever-changing environment
• Ability to resolve conflict
• Ability to build and maintain relationships with all levels of the organization
• An eagerness to learn
   

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• Our ideal candidate should possess strong analytical, logical reasoning and numerical abilities. The successful candidate will have the ability to align with the company vision, be self-motivated and actively involved in the planning process in the applicable area of responsibility. In addition, the successful candidate should have the high energy levels, resilience and confidence required for this fast-paced, exciting and dynamic retail environment

Duties and Responsibilities:

• Contribute to achieving Turnover, GP & Stock budgets and other KPI’s.
• Post Seasonal analysis, Strategic Planning, Replenishment Planning, Range & Assortment Planning.
• Budgeting and forecasting in order to maximize sales and profitability.
• Stock control and distribution whereby you ensure that the product assortments, volumes and store & product attributes are maximized.
• Raising of orders and submitting consolidations
• Liaising effectively with stores, suppliers, customers, shipping and marketing

Knowledge, Experience & Qualifications Required

• Min of 5 years’ experience as a Merchandise Planner
• Previous experience in Accessories planning or an area with replenishment is necessary
• Matric & Graduate qualification in a related field
• Microsoft Office proficiency
• Reporting systems
• Proficiency in Enterprise Planning

Job Related Competencies

• A passion for keeping up to date with product trends
• Good articulation with excellent English written & verbal communication skills
• Sound numerical, analytical thinking & logical problem-solving skills
• Strong merchant, trader and commercial mentality
• A Team Collaborator with strong strategic and forward thinking
• Strong planning, organizing, administrating and coordinating skills
• Ability to work independently, self-lead and use initiative
• Methodical, detail-orientated and accurate
• Deadline and outcomes focused
• Resilient and tenacious in a pressurized, fast-paced and ever-changing environment
• Ability to resolve conflict
• Ability to build and maintain relationships with all levels of the organization
• An eagerness to learn
   

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Duties and Responsibilities: 

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:  

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement. 

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.
   

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• Do you have a thirst for Supply Chain?  Cape Union Mart International is looking for a qualified, driven Shipping Controller in its Supply Chain Division.  Cape Union Mart is an Outdoor Retailer and has a presence in fashion in the form of our Old Khaki and Poetry Chains.  We have two factories in Cape Town and import finished goods and raw materials for all our businesses. 
• The successful candidate can self-manage, has excellent written and verbal communication skills, has a medium to high knowledge of excel and an ability to be flexible to cope with the ever-changing needs of the supply chain environment.  They are a team player and have a strong customer centric approach to dealing with all stakeholders involved.  They will be working with the buying, planning, finance and IT Departments;  the Distribution Centres and the factories; International suppliers and SARS.  As a Shipping Controller, they would play an integral role in the protection of Margin and the On Time In Full commitment to business.

Key Roles and Responsibilities

• Order Management
• Manage bookings using various carrier options for best margin maintenance
• Ensure on time shipments
• Obtain Quotes for airfreight shipments
• Process Clearings for SARS duties
• Due Diligence on documents provided
• Issue instructions to Freight Forwarders for Customs Clearance
• Ad hoc analyses & reporting
• Will be required to do ad hoc excel analyses using data from Oracle/Tradecloud/Qliksense within agreed deadlines
• Data insights to be reviewed for clear business decisions to be made
• Weekly/Monthly reports to be processed and issued to business
• Invoices & payments
• Processing of invoices in Tradecloud and liaising with factories and Finance regarding discrepancies
• Governance
• Supply all necessary documentation to SARS and Auditors as and when requested
• Apply timeously for all legislative permits required
• Submit new or amended applications of import and export licenses to SARS
• System enhancements
• Work with Tradecloud, Finance and Oracle teams for new system requirements and User Acceptance Testing
• Draw up basic requirements documents for system enhancements
• Log calls for system errors and trouble shoot resolutions with relevant application teams
• SOP’s
• Manage all requirements and process changes necessary should any of the above change for good business reasons or continuous improvement
• Workshop and publish changes with fellow Shipping Controllers
• Project Management
• Self Manage all mini-project deliverables and deadlines
• Use of basic gant charts and project updates to Line Leader
• Candidates may require working off site at factories or Distribution Centres and would need to navigate their way there using public transport or company pool car

Qualifications and Experience Required

• An NQF 6-7 qualification in Supply Chain/B Com Supply Chain Management
• 2+ years of experience working in a supply chain environment is advantageous
• Proven knowledge and experience working with Microsoft Office is crucial (Outlook, Word and Excel), Excel using vlookups and pivots is essential
• Knowledge of imports, clearing and forwarding is advantageous

Competencies and Traits

• Excellent organizational, time management and prioritization skills
• Strong attention to detail and accuracy
• Analytical thinking and problem-solving skills
• Strong written and verbal communication and interpersonal skills
• Ability to work independently
• Good team player, able to work as part of a team, sharing knowledge, ideas and learning from the team.
• Flexibility and adaptability to changing priorities and deadlines
• Ability to handle multiple tasks and projects simultaneously
• Interpersonal skills and ability to interact effectively with people across all levels
• Process integrity in handling confidential and sensitive organizational information
• Remain up to date in business process changes in this field internationally and locally
• An aptitude for keeping technologically up to date
   

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• We are looking for a highly motivated and creative Digital Content Specialist to join our dynamic team. The ideal candidate will be responsible for creating, managing, and optimizing digital content across various platforms to enhance our online presence and engage our target audience. This role requires a deep understanding of digital marketing strategies, the ability to analyse and interpret data to make informed decisions. 
• The Digital Content Specialist will work closely with the marketing team, designers, and other stakeholders to ensure that all content aligns with our brand voice and business objectives. Key responsibilities include developing quarterly content strategy, content calendars, planning email newsletters, paid media, SMS and other digital content.
• Additionally, the Digital Content Specialist will be expected to stay up to date with industry trends and best practices to continuously improve our content strategy. This is an excellent opportunity for someone who is passionate about digital marketing and looking to make a significant impact in a fast-paced and innovative retail environment.

KEY DUTIES:

• Develop and implement content strategies that align with business goals.
• Monitoring the creation and publishing of the content for our blog, website, and social media platforms
• Reporting – weekly and monthly reports on campaign performance
• Researching competitors, target market, and relevant keywords for our digital marketing strategies
• Running digital content campaigns for our website and social media
• Participating in planning and implementation of effective marketing campaigns
• Collaborating with Graphic Designers and Illustrators to come up with appropriate visual content
• Storytelling: Craft compelling narratives that resonate with target audiences, utilising storytelling techniques to enhance engagement and drive brand loyalty.
• Monitoring performance of the content across all digital media platforms
• Editing content for grammar, spelling, punctuation, and style
• Writing content for various platforms, including blogs and social media posts, when necessary
• Making sure all content follows the best SEO practices and our company’s style guidelines
• Managing our marketing, writing, and design teams to ensure everyone meets their deadlines
• Manage brand messaging on social networks
• Produce and host videos for YouTube and website base on content plan and marketing goals.
• Social Media management of all channels
• Video coordination (outsourced)
• Quarterly planning and content roll out
• Planning and calendar management – overall marketing calendar
• Assist with the day-to-day assembly & deployment of required social media (Facebook, Instagram + Twitter), mailer & SMS comms when required
• Brief all digital content requirements into the design studio in accordance with agreed lead times.
• Work closely with community managers to actively seek out and act on engagement opportunities within our online communities
• Utilise Marketing Cloud and Email on Acid effectively and accurately to deploy mailers, build customer journeys and perform A/B testing
• Monthly budget tracking and accurate reporting on variances
• Utilise AI tools to effectively streamline your work

KNOWLEDGE, EXPERIENCE & QUALIFICATIONS:

• At least 2 years’ experience in a similar position
• Matric and related tertiary education in digital content/marketing
• Ability to manage social media platforms (Facebook & Instagram) is essential
• Experience with Salesforce Marketing Cloud is advantageous
• High-level understanding of performance media (Facebook & Google), email communication strategies and overall digital insights & analytics.
• Domain knowledge in retail, online advertising and eCommerce with strong affinity to the Cape Union Mart and K-Way Brands.
• You will need experience in and a passion for creating content, that supports our brand awareness and lead generation efforts
• Able to manage multiple tasks in a fast-paced environment.
• Ability to think creatively
• Ability to translate content it into engaging and thought-provoking messages
• Excellent interpersonal skills and an ability to build strong relationships across geographies and levels
• Highly organised and able to work in a fast-paced environment
   

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• The incumbent will need to have the ability to align with the company vision, be self-motivated and actively involved in overseeing the end-to-end process in the applicable area of responsibility. The successful candidate will have to have the high energy levels to keep up with the fast-paced, exciting, and dynamic retail environment.

Key Responsibilities

• Develop and execute visual merchandising plans and strategies to showcase products effectively and drive sales.
• Create eye-catching displays that reflect current trends, seasonal themes, and promotional campaigns.
• Ensure all displays are organized, well-maintained, and comply with company standards and guidelines.
• Collaborate with store management to understand product assortment, sales goals, and customer demographics.
• Utilize space efficiently to maximize product visibility and accessibility.
• Regularly refresh displays and signage to keep the store environment dynamic and engaging.
• Monitor inventory levels and coordinate with inventory management to ensure adequate stock is available for display.
• Train and coach store staff on visual merchandising techniques and best practices.
• Stay updated on industry trends, competitor activities, and customer preferences to inform merchandising decisions.

Requirements:

• 3+ years management or leadership experience.
• 5+ years proven experience with visual merchandising and display in a Corporate Retail environment.
• 3+ years of experience managing Visual Merchandising for at least 20 Stores.
• Experience working in a Retail Store environment highly preferred.
• Strong computer skills: Microsoft Suite (Word, Excel, Outlook, PowerPoint).
• Proven ability to balance creative merchandising with business
• Have a valid RSA driver's license, a fully functional motor vehicle and an up-to-date passport.
• Ability to travel Nationally

Core Competencies

• Proven experience in visual merchandising, preferably in a retail environment.
• Strong artistic and creative abilities, with a keen eye for design and detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using visual merchandising tools and techniques.
• Knowledge of retail sales principles and customer behaviour.
• Flexibility to work evenings, weekends, and holidays as needed.
• A passion for retail and a commitment to delivering exceptional customer experiences.
• High school diploma or equivalent; additional education or training in visual merchandising or a related field is a plus.