Aspen has a proud heritage dating back more than 160 years and is committed to sustaining life and promoting healthcare through increasing access to its high quality affordable medicines and products. Aspen has a market capitalisation of approximately US$10 billion, is the largest pharmaceutical company listed on the JSE Limited (share code: APN) and rank...
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JOB PURPOSE
- The main purpose of the role is to ensure the organisation’s compliance and manage the risk in terms of the Skills Development Act, National Qualifications Act, Skills Development Levies Act, SAQA Act, BBBEE Act, BCEA, Labour Relations Act & EEA in terms of skills development. This role is responsible for all HCIS relating to Transformation and Compliance and plays an integral part in ensuring the management, analysis and communication of key transformation and compliance data and management information
KEY PERFORMANCE AREAS
- Champion the Skills Development Legislative Landscape and primary liaison with CHIETA RSF – operating as Aspen SDF;
- Liaise with all business units to obtain information for the Aspen WSP (Workplace Skills Plan) and ATR (Annual Training Report) – Collate, review, correct and prepare WSP and ATR to upload to CHIETA as per deadline dates;
- Ensure compliance with sign-off /consultation protocols with EEC and Trade Unions
- SETA Mandatory and Discretionary Grants
- Coordinated communication to BU’s on Chieta cycles, payments and disbursements
- Consolidate, capture, manage and monitor all Discretionary Grant Applications
- Review Qala, Moderation and Accreditation of Learning Facilities, track accreditation expiry
- Track and Monitor to ensure compliance with Tranche 1(a) (b), Tranche 2 and Tranche 3 payments
- Submit Supporting documentation, mid-term and close out reports;
- Consolidated reporting to Group tax for 11(a) and 12(h) tax relief for Learnerships, Apprenticeships and Internships;
- Prepare toolkits and guides to assist BU’s understand the Skills Development Landscape and the National Skills Sector Plan (NSSP);
- Develop Capability of BU Training and HC Staff on Skills Development;
- Prepare disbursement information to APHL Finance for credits to BU’s based on Learning MOA’s/Contracts with SETA, track and report;
- Maximise Funding opportunities for SA Business Units and recommend strategic projects that can be applied for;
- Maintain the database passwords for Aspen access to CHIETA;
- Attend the SD Forums and report back on the Skills Development landscape to as to shape the future plans for Aspen;
- Stakeholder engagement – build, partner and maintain excellent relationship with CHIETA CLO, regional managers and client services;
- Prepare standard operating procedures / templates for processes relating to skills development.
Audits
- Empowerdex
- Prepare for Empowerdex audit, completing all required templates and collating supporting documentation
- Champion the Sustainability Cr360
OAO and Group Communication
- Champion the Group HC OAO page, working closely with COE”s to ensure that all information is easily accessible, sequential and current
- Prepare communication for social media sites
Transformation Compliance
- Review and enhance policies relating to below areas to ensure that we comply with Government regulations
- Sustainability
- Liaise with all Heads of HC at Aspen business units globally to ensure that they understand CR360 and sustainability reporting for the group;
- Collate, analyse and report on clean data for the quarterly sustainability report on local and international business units;
- Review all BU sustainability returns, check for correctness and approve or return if incorrect;
- Develop and maintain SOP for Training area of sustainability.
- BBBEE
- Co-ordinate, implement, analyse and report on all BEE initiatives to maintain the skills development pillar of the scorecard;
- Scenario planning for BBBEE and make recommendations on how we obtain a better rating;
- Conduct mini audits;
- Develop SOP’s and guidelines as required to ensure that all stakeholders are aware of BU accountabilities for BBBEE;
- Maintain all required documents for Group Initiatives facilitated through this role.
- Employment Equity
- Assist with preparation of the plan, reports and Employment Equity Committees;
- Review, scenario plan and make recommendations to achieve and exceed transformation efforts in the business.
Projects
- Devise and own the HC Project plan and ensuring key milestones are identified and communicated to key stakeholders;
- Working with the Business Partners, COE’s Key Stakeholders and project team (where applicable) to ensure the delivery of key project milestones on time and within budget, resource and policy;
- Work closely with Head of HCSS on group projects including those relating to mergers and acquisitions.
HC Information Systems
- Champion and superuser of GITS (Group Internal Training System);
- Prepare and maintain SOP to facilitate consistent ways of data capture across SA BU’s for Learning;
- Trouble shoot and support BU’s;
- Vendor Management – Support SLA, engagement and proposals for updates that may need to be effected;
- Report any issues to Support vendor and IT – manage and follow up;
- Champion LMS and Work with systems and reporting analyst to ensure links and integration with other HC Systems
Training Budgets
- Collate, review and consolidate the budgets for presentation to Group HC Exec
- Review and make recommendations based on requests for budget spend outside of approved budget
Reporting and analytics
- Review, prepare and analyse monthly training reports (nationally and globally);
- Clearly and concisely presenting and communicating key people, compliance, training data to HC colleagues and other stakeholders in a timely and consistent manner;
- Compile quarterly risk / exception reports for training, transformation and projects on a quarterly basis to present to BU’s – post reporting period analysis and feedback to BU’s to ensure continuous improvement;
- Highlight risks and monitor measures by BU’s to mitigate;
- Compile and submit quarterly and annual quantitative report on Skills Development and Employment Equity for Social and Ethics Committee as required by the Group HCE
- Tracking and monitoring progress of all Transformation and Compliance related areas and escalate business risks where appropriate
Training Admin
- Filing of processed internal training e.g. training request forms, provider / course details, quotations/pro-forma invoices, copies of certificates, SLAs, etc.;
- Proposals and SLA’s vetted through legal and files with Aspen Contracts Library
- Meet reporting deadlines, maintain proper filing of periodic reports such as WSPs, Social & Ethics, Sustainability, B-BBEE, etc.;
- Ensure proper maintenance of data on the Group Internal Training System (GITS) for report writing;
- Capture Group Sponsored initiatives on GITS;
- Support the implementation and record keeping of group sponsored programmes in preparation for internal and external auditing requirements.
Customer Service
- Develop SLA’s for key areas of accountability;
- All queries are followed up and resolved in the shortest possible timeframe within policy/sla framework;
- A professional attitude is displayed when responding to a customer’s needs;
- Methods for improving customer services are proposed, developed and continuously updated;
- Internal and external customers are constantly updated as to the progress of their queries
Requirements
JOB REQUIREMENTS
EDUCATIONAL QUALIFICATIONS & EXPERIENCE
- Minimum requirement completed HC B-Degree/ or equivalent 3-year qualification (NQF 7) Industrial /Organisational Psychology an advantage
- Skills Development Facilitator (SDF) qualification
- Minimum of 5 years’ experience in Training and Development or Organisational Development role
SPECIFIC EXPERIENCE, KNOWLEDGE AND REGISTRATIONS
- 3 years’ experience in interacting with SETAs especially as a qualified SDF
- 3 years’ experience analysing data and preparing reports at a group consolidated level
- Advanced MS Excel and Office 365 Applications (Word, PPT, Outlook)
- Advanced Project Management Skills
WORK-SPECIFIC SKILLS & EXPOSURE
- Deep understanding of the SA Transformation Legislative landscape
- Compiling WSP/ATR
- B-BBBEE – Skills Development and Management Control Pillars
- Budgeting processes, including compiling, monitoring and reporting
- Report Writing, Quantitative and Qualitative
- Managing projects at global multinational
- Skills Sector Plans, Managing Setas, Discretionary and Mandatory Grants
- Scoping and implementing HCIS systems (LMS)
SKILLS AND ATTRIBUTES
- Advanced Communication Skills (Oral & Written);
TECHNICAL COMPETENCIES & SKILLS
- Navigating and Managing Social Media Campaigns
- Ability to plan and organize and manage multiple projects at a global level;
- Excellent administration skills (filing, report writing);
- Excellent customer relations skills;
- Stakeholder engagement at junior to senior management level
- Attention to detail. accuracy and diligence;
- Deadline driven, taking accountability and ownership;
- Independent worker and Innovative thinker;
- Business Acumen
- Ability to co-ordinate initiatives and reporting at national and global levels
- Data analytics – Analytical capability
- Good understanding of Skills Development metrics
- Problem Solving ability
KNOWLEDGE
- Advanced Knowledge and understanding of training and development administration/ reporting processes.
- Applied knowledge and interpretation of legislation that impact on skills development practices, such as Skills Development Act, Employment Equity Act and B-BBEE Act.
- HC Generalist knowledge
- Information sourcing
- Report writing at senior management level
ASPEN COMPETENCIES
Business
- PERFORMANCE DRIVEN: Initiative, multi-tasking, results oriented, systems thinking, planning and organisational skills, focused.
- ACCOUNTABILITY/ OWNERSHIP: Focus, visioning, cooperation, proactive, responsibility and accountability, resilience
PEOPLE
- COMMUNICATE EFFECTIVELY: Informal communication skills, active listening kills, writing skills, presentation skills, meeting facilitation, empathy.
- DEALS WITH AMBIGUITY/ EMBRACES CHANGE: Flexibility and tolerance for ambiguity, transition management, capacity for and resilience to stress, perseverance and tenacity.
SELF
CONTINUOUSLY GROWS AND DEVELOPS:
- Curiosity/ learning agility, self-awareness, high standards
CONTRIBUTES SPECIAL EXPERTISE:
- Technical/ professional knowledge, industry knowledge.
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Overview
- Carry out tasks related to receiving, material preparation, stocking, picking, cycle counting, finished goods preparation and loading of product
Responsibilities
Receipting
- Check delivery vehicle and pallets for damage and ensure compliance to GMP
- Unpack the truck and sort by supplier and lot numbers
- Check shipping manifest and weigh materials; move suspect material to holding place
- Complete and verify the goods receipt document
- Hand receipt documents over to Administrator to book into BAAN
- Dust and pack by hand, and place on pallets, or by means of equipment
- Apply quarantine labels and/or location label on the material
- Hand over to the Administrator for printing
Stocking
- Place pallet on the shelf as per location label or scan location to update BAAN
- Replace the label after “For release” is approved, if applicable
- Place scheduled products into the Schedule Cages under supervision of Pharmacist
Picking
- Receive instruction to pick, locate and pick the pallet
- Place job number on the pallet and return completed picking instruction to Controller/
- Administrator
- Secure the load
- Move it to the staging area for shipping
Quality Control
- Report any stock/or location variances
- Report issues to the superior
- Do general housekeeping
- Do general GMP and Health and Safety functions
- Planning & procedures
- Prioritise daily work to complete tasks/ projects assigned by others
- Work within established policies, practices and guidelines, as well as established quality and safety checks
- Asset/ Resource coordination
- Determine resource needs within own area of responsibility
- Request required assets and resources for the fulfilment of work duties
Technical expertise
- Optimise own work processes
- Identify gaps in current policies, procedures and legislation as it relates to own area of work
- Execute implementation of processes in own area of work
- Reporting & record keeping
- Provide information for completion of reports
- Maintain and update records and systems as required
Reports and Record Keeping
- Provide Information for completion of reports.
- Maintain and update records and systems as required.
Requirements
Background/experience
- 2-4 years’ Warehouse experience (preference in Pharmacare)
- Minimum of a National Certification (N4-N6)
Specific job skills
- Trainable to operate specialized MHE
Competencies
- Interrogating Information
- Meeting Deadlines
- Customer Awareness
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Description
Overview
- Monitor, maintain and repair equipment and machinery adhering to GMP and safety requirements
- Plan and implement preventative and corrective maintenance
- Ensure service equipment operates at optimal efficiency to meet planned levels of production
- Innovate and apply process engineering techniques to ensure optimal functionality of production equipment and processes
Requirements
Planning and Operational Support
- Act as a technical/subject matter resource
- Facilitate implementation of current processes
- Identify gaps in current policies and procedures
- Provide input into changes or improvements to processes, tools and techniques
- Train staff on SOPs and maintenance of equipment/ machinery
Production Facility Maintenance
- Plan technical requirements and maintenance tasks according to production requirements to meet Production Plan
- Review and update maintenance schedules
- Perform planned preventative maintenance and inspections according to maintenance plan, job cards, and SOPs
- Repair breakdowns according to best practice, job cards and SOPs
- Troubleshoot machine breakdowns to identify cause of breakdowns
- Perform root cause analysis to identify cause of machine failures and quality deficiencies to minimise machine downtime
- Implement corrective actions to minimise machine downtime
- Isolate, remove and replace defective components
- Complete and submit work requisitions; Create and close job cards
- Maintain workshop, tools and assets to standards
- Determine and request required parts, materials and special equipment to maintain machines/ equipment
- Install, test and validate machine operating efficiency
Mechanical Engineering
- Maintain calibration of machines according to SOPs and manuals, ensure machine safe guards are in place
- Identify and correct equipment deviations to avoid quality deficiencies; Reduce outsourced spending of repairs
- Inspect service equipment and report status to Team Leader
- Rectify operational problems according to SOP
- Communicate process and equipment deviations to management
- Provide input into asset life cycle optimisation and replacement
- Assist production staff with change-overs
Reporting and record-keeping
- Provide standard record keeping and reporting functionality for area of work
Requirements
Background/experience
- Trade Tested Mechanical Artisan (Fitter/Fitter or Turner/Millwright) with 2 to 4 years’ post Apprenticeship experience as a trade tested artisan
- Pharmaceutical Technician Certificate will be an advantage
- Manufacturing experience
- Experience in operation and maintenance of Pharmaceutical manufacturing/ packaging systems
Specific job skills
- Comprehensive knowledge of pharmaceutical manufacturing, standards and compliance requirements
- Understanding of technical drawings / use of equipment manuals
- Ability to interpret and implement policies, processes and objectives
- Physically capable of lifting/ moving heavy equipment
Competencies
- Interrogating Information
- Pragmatic Action
- Maintaining Accuracy
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Description
Overview
- Interpret and implement quality procedures, standards and specifications
- Preparation of regulatory audits
- Action all audit related activities and responses
- Pro actively initiate continuous improvement activities to improve quality
- compliance under the guidance of the QS Management
Requirements
Responsibilities
Audit Readiness and Performance
- Participate in site walkabouts and prepare department owners for upcoming audits
- Compile documentation required for external audits
- Review compliance status of the facility and highlight risks to the quality team
- Prepare teams and documentation prior to presentation to the auditors
- Co ordinate activities and documentation requests during site audits
Audit CAPA Management
- Liaise with department owners to compile audit responses to external audit observations, according to the required standard
- Maintain status updates of the audit CAPA actions for both internal and external audits
- Timeously prepare external audit responses for submission
Operational Support
- Track continuous improvement actions identified and ensure effective implementation thereof
- Assist with preparation and review of documentation requested by external customer and regulatory bodies
- Take part in project risk assessments for introduction of new products/ facility changes
Policy, procedure and document management
- Provide input into policies and procedures with regards to latest authority expectations
- Draft and maintain SOPs relevant to the functions performed by the department
- Review site procedures for compliance to regulations and Group
- Operations Quality Compliance
Review and reporting
- Compile audit CAPA update reports for submission to external and internal stakeholders
- Update the Quality CES audit matrix with the latest status of observations
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Objective:
- Project manage the allocated projects across both divisions – Aspen and Ethicare within the South African market according to expected timelines and requirements
KEY RESPONSIBILITIES
Scoping a project
- Setting up and clearly outlining the business rationale for the creation of a particular and stakeholders needs in the scoping document.
- To get alignment from all internal and external role-players regarding the scope of the project.
Planning
- Strictly manage the implementation of projects within a predefined timeline by ensuring cross functional alignment of stakeholder prevails, to ensure that New Product Launches are not delayed
- Project manage various projects from concept to commercialisation, to ensure that tasks are managed and actioned by respective stakeholders within expected timelines
- Proactively manage tasks that have a risk of being delayed, preventing launch delays.
- Ensuring the sequence of activities are taking place as per Aspen SOPs and resource requirements.
- Identify the milestones and deliverables (collaboration, coordinate, optimize) of the project and evaluate the critical path for each project.
- Determine the resources and actual duration to complete each task identified in the project plan to in order for the project to meet completion deadlines.
- Setting timelines that are measurable, realistic and attainable.
- Achieve alignment across all key stakeholders for the project plan to ensure commitment from all involved in the project.
- Set up the project in the Launch Management System and allocate tasks accordingly.
- Attend all stakeholder engagements / meetings relevant to the success of the planning of projects.
Execution
- Communicate the tasks that have to be completed clearly to resources Ensure that the tasks are executed by the nominated resources on time with the required attention to detail
- Coordinate team meetings with the various business units, project manager and cross functional team (regulatory, demand planning and finance) to discuss project impediments, needed resources or issues/delays in completing the tasks within the various projects
- Ensure the product is set up in the Demand Planning system and the forecast is managed
- Ensure the costings are done and approved by the relevant resources
- Ensure that the product is set up at the Manufacturing site
- Ensure that Patents and Trademark searches are included in the LMS
- Continuously evaluate your project plan and amend when required.
- Ensure that the Regulatory feedback is incorporated in the project plans
- Ensure that the required information to list the products are requested and received from the manufacturing site, regulatory affairs, Artwork and MediKredit and communicated to the KAM team
- Ensure that the listing have been completed to enable sales
- Ensure that the Commercial evaluations are completed at the appropriate gates
- Ensure that orders are completed, signed off and placed on the manufacturer
- Ensure that the artwork is triggered at the appropriate times
- Ensure that the signal code is updated when the product is QA released
- Ensure all the pricing documentation is completed, approved, and submitted to the DOH. Including the tracking of the DOH approval.
- Coordinate productive meetings to ensure:
- Tasks are completed
- Continuously evaluate the progress of the project and adjust as necessary to ensure the successful completion of the project.
- Collaboration, communication, and optimization.
Risk Management
- As part of planning a risk assessment should be completed e.g. manufacturing risks, RA risks, Pricing Risks, Market Risks, Patent Risks and Trademark Risks.
- Project plan should incorporate risk mitigation strategies if they have been identified
- Proactively come up with action plans
- Assist and encourage with the roll out of the risk grid in the LMS
- Assist project teams to identify risks and ensure that these risks are documented Roles and responsibilities to be clearly defined and communicated to resources
- Proactively come up with action plans
Desktop market analysis and profit and statement
- Understanding and referring to different departmental policies, procedures, and SOP's With the assistance of Commercial NPL team the Project Manager must:
- Ensure that a desktop market analysis is performed at pre-defined gates during the launch process
- Create or update the profit and loss statement to reflect market changes that could be picked up with a desktop market analysis
Data integrity
- Review the quality of data provided by all the role-players and ensure the data is reflected accurately on the LMS
- Assist with relevant, up to date reports to share with relevant stakeholders
Reporting
- Understand the reporting requirements from role-players and feed this back to the Project Lead:
- Ensure that the inputs of your own data is of the highest quality to enhance overall data integrity
- Ensuring that LMS and the project plans are always maintained and updated with the most accurate data
- Analyse existing reports from the LMS to:
- Improve project plans
- Identify potential risks
Amendment of IP
- Project management responsibilities: Project Manage the commercialization opportunities when there is an amendment planned on Aspen IP: This supports the base business of the markets serviced by the South African sales and marketing teams by enabling effective commercialization of products without unnecessary expenditure, within agreed timelines within approved risk parameters
- Post- launch analysis
- Assist, coordinate and support the respective stakeholders with regards to variations to products that have already been commercialized.
- Effectively manage variations to products that have already been commercialized like re-alignments, pack size additions etc.
All launch activities that apply to the respective variation
Requirements
SKILLS AND ATTRIBUTES
- Project Management skills
- Microsoft project management software (MSP professional)
- Process implementation: must be able to implement new processes, be the process champion (change agent)
- Must be able to analyse data to ensure data integrity, pick up on risk trends in terms of task completion and suggest scheduling improvements
- Problem solving: Analytical skills to analyse the problem and facilitate the role-players or create innovative solutions.
- Negotiation skills to create win-win solutions.
- Working with others to brainstorm original, mutually beneficial solutions
- Risk management: identify, mitigate and ensure business understands the risks related to the projects he/she is managing
- Ability to communicate concisely and clearly: Business writing and verbal communication
- Well-developed presentation skills
- Proven inter-personal skills and a track record of cross functional collaboration
- Financial acumen: profit and loss statement including a desk top market analysis
- Information seeking: Understand how and where to look for information e.g. what data sets contains what information and what it is used for
KNOWLEDGE
- A solid understanding of Project Management and its principals
- Deep working knowledge of processes & implementation thereof
- Comprehensive knowledge on the Pharma Industry
- Excellent understanding of business practices related to marketing, sales, and business development
- Ability to translate quantitative data into actionable business recommendations and communicate complex data concepts in ways that organization will understand.
- Coordination, collaboration, communication, prioritization, and optimization of the project plans to ensure an optimal launch.
- Demand Planning actions that impact on the successful commercialization of a pharmaceutical product
- Teamwork: Team players and know how to influence people not under your direct control
- Pharmaceutical Manufacturing: Understand manufacturing processes and information requirements and constraints. Understanding how Marketing requests can impact on manufacturing and vice versa. Must be able to negotiate a win-win solution.
- SAHPRA process for approvals for amendments to existing dossiers and how they affect commercialization of the finished product
- SAHPRA process and approvals for new product submissions
- The commercial impact of changes to the dossier and or manufacturing process
- Financial: Profit and Loss statements including a desktop analysis of the Market
- Marketing: Basic principles of a brand plan
- DOH Pricing regulations
- Risk management
- SOP's
- Microsoft Project professional
- Excel
EDUCATION & EXPERIENCE
- Matric Certificate
- 3 year Tertiary diploma or degree in Business Management, Marketing, or Project Management (Advantage).
- Course in Project Management
- 2 Year South African Pharmaceutical Industry experience preferable
- 1 Year experience in Project Coordination or Project Management
- 1 year exposure to the SAHPRA process
- 1 year exposure to Pharmaceutical Manufacturing
- 2 years’ experience operating within a policy framework e.g. understanding and implementation of SOP’s
- Marketing or Supply Chain or Demand Planning experience in the Pharmaceutical Industry an advantage
- An understanding of SAHPRA process is an advantage
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JOB PURPOSE
- Strategic, tactical and operational role in the digital technology organisation and is accountable for the delivery of infrastructure and cloud infrastructure services across Aspen and supporting business and technology partners/vendors globally. The accountability of the role includes hardware infrastructure and cloud infrastructure ranging from servers, storage and compute platforms and their architecture development, maintenance and improvement through strategic transformation. Responsible for ensuring compliance to all service standard controls. The role is accountable service quality, addressing any service failures that may occur.
KEY PERFORMANCE AREAS
- Provides technical expertise to enable the correct application of operational procedures. Configures tools to automate the provisioning, testing and deployment of new and changed infrastructure. Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures. Provides reports and proposals for improvement, to specialists, users and managers
- Uses infrastructure management tools to determine load and performance statistics. Contributes to the planning and implementation of maintenance and installation work, including building and configuration of infrastructure components in virtualised environments. Authorizes agreed infrastructure changes and maintenance routines
- Controls hardware design practice within an enterprise
- Influences industry-based models for the development of new technology components
- Develops effective procurement strategies, consistent with business needs
- Ensures adherence to that relevant technical strategies, policies, standards and practices
- Develops strategies for managing storage and data based on the level of criticality of information, managing compliance with regulatory and security requirements
- Align investments in storage management with data management policies to meet the business goals based on the information value, classification of data, recovery point and recovery time objectives
- Align and contribute to the Infrastructure COE representing the Cloud and Compute Advisory Body
- Manage and deliver strategic group projects
- Management and accountability for all finance-related activities within the Infrastructure and Cloud Domain
Requirements
EDUCATIONAL QUALIFICATIONS & EXPERIENCE
- Matric / Grade 12
- B.Com / BSc Computer Science degree or equivalent work experience
- Current industry certification in architecture (i.e., TOGAF, Zachman, etc.)
- Current industry certification in network and datacentre services (i.e. MSCE, Azure, AWS)
- 5-10 years’ experience of managing relationships with internal business customers
- Experience and sound knowledge of infrastructure service methodologies and platform products
- 5-10 years’ experience managing and planning infrastructure and cloud platform services in a large complex/matrix global organisation
- 5-10 years’ experience leading network service management teams, internal and 3rd parties in a multivendor approach
SKILLS AND ATTRIBUTES
- Multi-tasking
- Results oriented
- Systems thinking
- Planning and organisational skills
- Focused
- Problem-solving and good judgment
- Responsibility and accountability
- Cooperation
- Proactive
- Resilience
- Informal communications skills
- Active listening skills
- Organisational awareness
- Influence skills
- Pragmatic
- Initiative
KNOWLEDGE
- Technical / professional knowledge
- Industry knowledge
ASPEN COMPETENCIES
Business
- Performance Driven
- Accountability/ Ownership
People
- Communicate Effectively
- Dealing with ambiguity Embrace Change
Self
- Contribute Special Expertise
- Take Action with Integrity
Method of Application
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