Group Digital Technology Service Domain Lead: Infrastructure and Cloud Platform Services (Durban North) at Aspen Pharma Group

JOB PURPOSE

• Strategic, tactical and operational role in the digital technology organisation and is accountable for the delivery of infrastructure and cloud infrastructure services across Aspen and supporting business and technology partners/vendors globally. The accountability of the role includes hardware infrastructure and cloud infrastructure ranging from servers, storage and compute platforms and their architecture development, maintenance and improvement through strategic transformation. Responsible for ensuring compliance to all service standard controls. The role is accountable service quality, addressing any service failures that may occur. 

KEY PERFORMANCE AREAS

• Provides technical expertise to enable the correct application of operational procedures. Configures tools to automate the provisioning, testing and deployment of new and changed infrastructure. Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures. Provides reports and proposals for improvement, to specialists, users and managers
• Uses infrastructure management tools to determine load and performance statistics. Contributes to the planning and implementation of maintenance and installation work, including building and configuration of infrastructure components in virtualised environments. Authorizes agreed infrastructure changes and maintenance routines
• Controls hardware design practice within an enterprise
• Influences industry-based models for the development of new technology components
• Develops effective procurement strategies, consistent with business needs
• Ensures adherence to that relevant technical strategies, policies, standards and practices
• Develops strategies for managing storage and data based on the level of criticality of information, managing compliance with regulatory and security requirements
• Align investments in storage management with data management policies to meet the business goals based on the information value, classification of data, recovery point and recovery time objectives
• Align and contribute to the Infrastructure COE representing the Cloud and Compute Advisory Body
• Manage and deliver strategic group projects
• Management and accountability for all finance-related activities within the Infrastructure and Cloud Domain

Requirements

EDUCATIONAL QUALIFICATIONS & EXPERIENCE

• Matric / Grade 12
• B.Com / BSc Computer Science degree or equivalent work experience
• Current industry certification in architecture (i.e., TOGAF, Zachman, etc.)
• Current industry certification in network and datacentre services (i.e. MSCE, Azure, AWS)
• 5-10 years’ experience of managing relationships with internal business customers
• Experience and sound knowledge of infrastructure service methodologies and platform products
• 5-10 years’ experience managing and planning infrastructure and cloud platform services in a large complex/matrix global organisation
• 5-10 years’ experience leading network service management teams, internal and 3rd parties in a multivendor approach

SKILLS AND ATTRIBUTES

• Multi-tasking
• Results oriented
• Systems thinking
• Planning and organisational skills
• Focused
• Problem-solving and good judgment
• Responsibility and accountability
• Cooperation
• Proactive
• Resilience
• Informal communications skills
• Active listening skills
• Organisational awareness
• Influence skills
• Pragmatic
• Initiative

KNOWLEDGE

• Technical / professional knowledge
• Industry knowledge

ASPEN COMPETENCIES

Business

• Performance Driven
• Accountability/ Ownership

People

• Communicate Effectively
• Dealing with ambiguity Embrace Change

Self

• Contribute Special Expertise
• Take Action with Integrity