Current Vacancies at ATNS

Job description

Air Traffic Flow Management -

• Balance the demand for SA airspace with available capacity by facilitating collaborative decision making with relevant aviation community members and airspace users; Apply tools to implement delay programmes that limit cost implications to airspace users due to abnormal capacity situations; Optimise flight profiles and routes during adverse weather conditions affecting airspace operations; Implement most effective ATFM Plan for any given period of time, taking into consideration all factors and variables;
• Monitor the entire airspace for sector/fix/aerodrome and route traffic loading; Interpret weather conditions and the effect thereof on air traffic flow;
• Perform planning for airspace usage for purposes of slot allocation:  Strategically: Researching, planning and coordinating activities by analysing the evolution of forecast demand, historical data and identification of potential new problems and evaluating possible solutions.
• Pre-tactical: Analysing and deciding on the best way to manage available capacity resources and need for implementation of flow measures. Ensure the operational plans are in place for special and high visibility airspace events and slot allocation is prepared for the next day.
• Tactical: efficient execution of the plans on the day of the event by updating the Daily Airspace Plan according to actual traffic and capacity;  Compare user required trajectories against system preferred trajectories; Assist ATSU’s in planning for and managing future workload in light of forecast increased traffic flows within South African Airspace. Compile and distribute the Demand Forecast and Daily Airspace Plan;Facilitate the CAMU CDM sessions daily and as operational circumstances require.

Flexible Utilisation of Airspace (FUA) -

• Ensure equity and fair access to airspace for all airspace users; Negotiate airspace usage for Special Events;  Negotiate with the SANDF on pre-tactical and tactical levels of airspace usage ensuring flexible use of airspace (FUA); Assist the Central Airspace Management Unit in compiling AIP SUPP and Notice to Airman (NOTAM); Facilitate the distribution, activation and cancellation of flexible use of airspace (FUA applications); Conduct post FUA event analysis and report writing.

Central Airspace Management Unit Operations (CAMU) -

• Roster staff in line with business needs; Verify that staff have the required formal training; Plan, implement, assess and amend procedures when required; Participate in the delay management process when required; Act as Watch Manager: ATFM when required; Extract traffic data for trend/post event analysis.

Minimum requirements

Minimum Formal Qualifications:

• Grade 12
• Approach Procedural and Radar or Area Procedural and Radar Qualification

Minimum Years of Experience:

•  At least 3 years ATCO 3 experience (ACC/APP Control)
• Must’ve held an ACC/APP rating

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Job description

System Design and Planning -

• Review user requirements and provide specialist input; Translate user requirements into functional specifications and assist ETS CNS with technical design specifications; Recommend architecture deployment planning methodologies in support of ETS engineering projects delivery; Support the total asset management framework and policy for specific system area of responsibility;
• Provide input to RFP specifications and review; Participate in FAT/SAT; Serve on the ATNS corporate design authority on engineering for system area of responsibility; Participate in system architecture and technology forums.

Capacity Planning -

• Analyse and recommend system capacity forecast models based on utilisation trends;Assist in proper planning for capacity expansion projects as well as support the change control process.

3rd Line/Advanced  System Support Nationally and Internationally -

• Provide 3rd line support for disaster recovery, test and evaluation and simulator datasets, as well as technical services fault management where required; Obtain the input required from technical services to analyse and make recommendations on all  escalated operational system faults and potential problems affecting system performance; Analyse diagnostic information from technicians and system engineers;
• Test and validate changes, including software releases, to the system specific data-base, prior to implementation; Conduct tender evaluations on various systems that might have an impact on any operational system; Plan, together with engineering, and co-ordinate and evaluate all radar flight trials with Operations;
• Develop and manage electronic operational systems version control tracking for database and operational changes together with internal and external clients; Develop testing methods for the effective evaluation of system and equipment performance; Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure that specified requirements are met;
• Ensure and validate integrity of new scripts and procedures to be implemented by technicians as per change control policy; Provide guidance to technicians and support engineers on correct fault escalation and develop necessary training programs in areas of gaps;
• Assume technical and expert lead on proactive problem identification, problem analysis and solution recommendation; Visit other regions to ensure inter-regional co-ordination for the pursuance of successful conclusions; Make decisions on planned change control requests and provide expert advice on emergency changes; Provide recommendation on staffing levels and mentor new employees;
• Ensure compliance with SACAA and ICAO recommendations; Liaison with Peers, technical Support staff, ATC, SADC and other clients/stakeholders; Become conversant with the ATNS Air Traffic Service ( ATS) and maintenance and support operations and regulations; Keep up to date with changes in the maintenance environment.

Technology Research and Innovation -

• Draft white papers and position papers on area of specialist responsibility; Participate in CNS/ATM forum’s such as ICAO, ITU-T reviewing specification and agenda items; Participate in research projects in line with partnerships that have been established within technology R&D for respective area;
• Maintain relationships within and between regions and departments to enhance service delivery; Engage industry players through establishment of industry trends and technology evolution for respective area; Engage with industry players on respective system evolution; Provide input to the technology forecasting and roadmap development in research space;
• Provide expert specialist advice and/or support in technology solution alternatives and support new research solutions; Recommend technology direction related to systems OS, database platforms, applications servers and integration technologies Its on systems and equipment as requested and proactively when the need arises; Initiate and conduct research and compile documentation for proposed technological changes related to systems;
• Monitor, investigate and research performance shortcomings in ATM systems, re-design and make recommendations with regard to improvements and/or maintenance activities; Represent ATNS at relevant conferences and make specialist contributions when required; Draft useful, informative and concise technical reports on systems and equipment as requested and proactively when the need arises; Become expert in the use of specialised test, monitoring, and remote control equipment as part of the overall support, and maintenance programme.

Process Optimisation -

• Analyse current system functionality and establish gaps; Develop methods necessary for process optimisation and automation to improve efficiency; Develop new methods to optimise current and new technology systems to work best for ATNS’ requirements; Research and recommend software tools necessary for process optimisation and efficiency in area of responsibility;
• Assist ETS Performance Centre with MMS system configuration integrity in the area of responsibility; Maintain a fault management system database in line with QMS procedures; Develop testing methods for the effective evaluation of system and equipment performance.

Delivery of External Customer Requirements -

• Support key commercial requirements of customers across South Africa, the AFI region and other identified markets; Provide input into the design and implementation plan for ATNS tender bids across South African, AFI region and selected markets;
• Provide specialist advice and support to clients external to ATNS; Implement customer requirements as agreed with the customer; Deliver specialised tailored training programs that meet customer requirements.

Training -

• Develop operational training as required; Conduct training programs, guidance and mentoring for technicians and as required.

Stakeholder Relations Management -

• Develop and maintain sound relationships with key internal and external stakeholders to support ongoing alignment and collaboration.

Minimum requirements

Minimum Formal Qualifications:

• B.Sc./B.Eng. in Engineering / Electrical / Electronic or related field or (NHDip) National Higher Diploma, B-tech or Engineering Qualifications in Electronic Engineering and / or Computer Science.
• ECSA Professional Registration as an Engineer will be an advantage
• Post-graduate qualification in Engineering or Technology Management will be an advantage

Minimum Years of Experience:

• At least 5 years’ experience in a high-technology electronic engineering environment with in-depth knowledge and understanding of the planning, specifying, acquiring, implementing, and supporting of CNS and ATM systems
• Experience in a multi-rated ATC, procedural and radar environment with an in-depth understanding of ATC/ATM processes and procedures
• Specialised knowledge of ATM/cns system architecture, administration and configuration control, as well as research and development
• knowledge of current systems and future trends, and the interaction between airborne aircraft systems and ATM support options/requirements/efficiency drivers

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Job description

Technology Planning -

• Develop, implement and manage the technology planning framework within the organisation based on standard planning/architecture models to support the ongoing effective delivery of  ATC/cns/ATM services; Ensure proper planning for the expansion of technology capacity, as well as the change control process; Define and implement relevant activities associated with technology planning and the technology planning framework;
• Monitor technology-related sourcing strategies, and business- and technology-related capabilities and resources to ensure that the current and future needs and objectives of the enterprise will be met; Report key technology planning performance metrics to the business; Develop the technology roadmaps; Manage the departmental strategic technology planning process; Provide technology planning thought leadership to the organization;
• Drive adoption and continuous improvement of planning practices and processes within TI and the wider organization; Provide planning inputs for the Permission process, development of the budget, acquisition of required resources, and procurement; Develop service plans and continually review performance, striving to improve quality and service delivery efficiencies;
• Conduct Contingency Planning for the area of responsibility as required; Lead the planning and delivery of high quality safe and effective CNS Systems and  Infrastructure, and SecDevOps; Track roadmaps and technology plans; Conduct the technology day; Plan workshops and training, and conduct TI brown bag sessions as required; Promote change and innovation; Conduct effective change management where required;
• Provide required administrative support to ensure the smooth running of the planning function; Undertake any and all other reasonable and related tasks associated with this role; Lead the development, integration and alignment of policy and planning related to the Directorate’s activities; Contribute to the development and execution of ICT strategic and tactical planning that align to organisational plans.

Technology Enablement -

• Understand the enterprise’s risk appetite and potential for technology innovation, and focus efforts on the most opportune technology and infrastructure innovations; Create an innovation plan that includes risk appetite, a proposed budget for innovation initiatives and innovation objectives; Encourage innovation ideas from customers, suppliers and business partners;
• Capture lessons learned and opportunities for improvement; Assess new technology innovations implemented as part of TI strategy and enterprise architecture development; Ensure that innovation initiatives align with enterprise and technology strategy; Maintain an awareness of the technology strategy and roadmaps, and TI plans; Ensure that there are operational level agreements with TI and adherence thereto; Define and communicate a complaints and escalation procedure to resolve any issues;
• Plan specific interactions and schedules based on mutually agreed objectives and common language (review meetings, review of new strategies or plans, etc.); Assist in the development of current and future technology strategies, examine the potential options for providing technology-related resources (technology, financial and human resources), and participate in the development of capabilities to meet current and future needs (including sourcing options);
• Monitor technology-related sourcing strategies, and business- and technology-related capabilities and resources to ensure that current and future needs and objectives of the enterprise will be met; Establish a consultation and engagement approach and plan for managing internal and external stakeholders; Provide technology planning thought leadership to the organization.

Governance, Compliance, Risk Management, and Reporting -

• Develop and implement policies, processes, and procedures to support effective governance of technology planning; Identify key risks and develop and implement approved mitigation plans and actions to support effect risk management; Ensure timely compilation and submission of all required reports (internal and external); Provide the required supporting documents to enable effective auditing processes, and facilitate internal and external auditing processes as required.

Stakeholder Relations Management - 

• Develop and manage sound relationships with key technology stakeholders, including service providers to support ongoing alignment and collaboration; Monitor the performance of service providers against SLAs as required.

Financial Management - 

• Provide technology planning-related inputs to the Planning & Governance budget development process; Monitor and manage expenditure in line with business needs and priorities, and within set financial parameters; Compile and provide required reports on utilisation of the budget, including any possible deviations; Identify and prevent possible irregular, fruitless, and wasteful expenditure.

Minimum requirements

Minimum Formal Qualifications:

• B.Sc. or B-degree in Engineering/ Electrical/ Electronics or B-Degree in Computer Science/ Computer Studies/ Information Technology or related field
• ECSA Professional Registration as an Engineer will be an advantage
• ISACA Professional Registration will be an advantage

Minimum Years of Experience:

• Minimum 5 years of experience in technology and information planning, technology-related resources (technology, financial and human resources),
• Experience in the development of technology strategy, technology plans, roadmaps, technology-related sourcing strategies
• Experience working in a technical operational service delivery environment

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Job description

Monitor Performance  Quality -

• Perform quality and performance of systems and support the implementation of required TI initiatives such as communication, navigation and surveillance (CNS), technology infrastructure, systems, etc.  Assist in the development and review of monitoring, evaluation and reporting policies and procedures; Conduct performance of TI monitoring and evaluation reviews to assess progress against predetermined objectives and other organisational standards;
• Evaluate performance information against the overall criteria of usefulness and reliability; Evaluate, test and confirm the usefulness of planned and reported performance information in accordance with the identified performance management and reporting framework; Prepare the regular performance report; Monitor to ensure that quality management system (QMS) procedures are adhered to;
• Monitor and evaluate the current performance of TI, identifying gaps between current and target performance and recommending corrective actions; Maintain comprehensive documentation on system performance management processes and outcomes; Facilitate regular performance review meetings to discuss progress and address issues; Monitor and report on performance metrics to inform decision-making.

Manage Technology Reporting -

• Compile and submit reports on TI governance performance to all relevant committees; Report on the performance of suppliers; Assist in the design of monitoring and evaluation reports and facilitate the implementation thereof; Assist in compiling performance information reports in accordance with the performance management and reporting framework; Create controls and processes to enable effective oversight of TI performance reporting;
• Ensure the development of reports so that internal and external stakeholders are informed of performance progress against TI requirements; Assist in the process to obtain audit evidence about the usefulness and reliability of the reported performance information, including assessment of the risks of material misstatement of the quarterly and annual performance reports; Assist with the development of  the technology performance, quality and reporting roadmap;
• Provide advice to internal stakeholders and third parties; Prepare and present papers at selected conferences and seminars; Assist in the preparation of management reports; Participating in developing standard processes and procedures to enable effective management; Assist in developing effective mitigating plans and measures to minimise performance-related risks; Create performance reports and dashboards for management and stakeholders as required.

Governance,  Compliance, and Risk Management -

• Create controls and processes to enable effective oversight of TI performance reporting; Lead internal and external audit engagements to assist TI teams and auditors to conduct efficient audits; Drive and report on remediation of reported findings against committed dates; Maintain the TI risk register; ensure regular review of the register to identify new risks, monitor effectiveness of controls and response plans, and recommend appropriate interventions where required;
• Ensure timely compilation and submission of all the required reports (internal and external) to ensure compliance; Contribute to the development of mitigation plans and actions for minimising identified performance-related risks.

Stakeholder Relations Management -

• Establish and maintain sound relationships with key stakeholders including service providers to enable ongoing collaboration and alignment; Monitor SLAs with relevant departments to ensure business objectives are met and expectations  managed; Manage and provide regular reports on SLA compliance and identify areas of inefficiency; Develop, implement, and communicate the function’s policies and procedures to enable efficient and effective delivery of monitoring, evaluation and reporting objectives.

Financial Management -

• Manage delegated expenditure in line with business needs and priorities, and within set financial parameters; Monitor costs while maintaining quality service; Compile and provide required reports on expenditure and possible deviations; Identify and prevent irregular and fruitless and wasteful expenditure; Provide the required supporting documents to support effective auditing processes.

Minimum requirements

Minimum Formal Qualifications:

• B.Sc./B. degree in Electrical/Electronic Engineering, or B-Degree in Computer Science/ Computer Studies/ Information Technology, or related field
• ECSA Professional Registration as an Engineer will be an advantage
• ISACA Professional Registration will be an advantage

Minimum Years of Experience:

• Minimum 5 years’ experience in the measurement and management of technology performance quality and performance evaluation and reporting is required within a high TI electronics operations environment
• Experience in, and sound knowledge and understanding of the planning and governance of aeronautical communication, navigation and surveillance technology systems and TI projects are required
• Experience in implementing TI governance frameworks, e.g., COBIT and ITIL is required
• Sound understanding of TI audit requirements, including experience in managing relations with auditors
• Sound planning, monitoring and tracking competencies across a number of functional disciplines
• Sound business acumen, including ability to interpret and apply company policies to effectively achieve objectives

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Job description

Licensing of ATS Personnel - 

• Track, update and maintain a database for all ATS personnel licenses and monitor compliance. Track, update and maintain a database for all ATS class 3 medicals and monitor compliance. Track, update and maintain a database for all ELP and monitor compliance. Notify all licensed ATS personnel and Line Management of the annual recurrency renewal date within the specified timelines.
• Notify all licensed ATS personnel and Line Management of their validation renewal date within the specified timelines. Notify all licensed ATS personnel and Line Management of their class 3 medical renewal date within specified timelines. Assist with medical assessment appointment bookings for licensed ATS personnel and communicate such confirmations with the licensed personnel.
• Ensure that all applications/relevant paperwork is accurately completed prior to processing for SACAA consideration. Process and submit all license applications (new and renewals) to the Licensing Coordinator within the allocated timelines and when instructed to the SACAA for approval.
• Coordinate with the ATA on completion of rating courses to ensure that all the required license paperwork is received. Track submitted license applications against the relevant expiry date (AC/AP/Medical/ELP) to ensure ATS personnel does not operate illegally.
• Coordinate with RUS to ensure only licensed personnel are rostered for operational duty, where ATS personnel are not legal to operate, inform RUS and Line Management. Monitor compliance of all ATS staff with relevant licensing regulations and directives. Act as custodian for the relevant Quality procedure for ATS licensing. Submit all regional/unit/pool license applications to the license coordinator for submission to the SACAA for approval and where applicable directly to the SACAA.

Processing of ATS personnel medical account payments - 

• Process and manage purchase orders for all medical accounts. Request invoices from all relevant suppliers/services providers/doctors to ensure adherence with the finance payment dates. Compile and submit monthly medical expenses to the Licensing Coordinator. Act as custodian for the relevant ATNS Quality Procedure on the processing of payment on medical accounts as part of ATS licensing.

Stakeholder Relations Management - 

• Develop and maintain sound working relationships with key relevant internal and external stakeholders. Liaise and interface with relevant internal and external stakeholders such as suppliers, clients, representatives from regulatory authorities, internal support departments, and staff as required, conveying information accurately and competently whilst maintaining the required level of confidentiality and discretion.
• Maintain effective communication channels at all times to keep the Licensing Coordinator, Manager Operations Planning, Training and Support and any other Manager (Head/Regional MATS/MATS/ATSU) informed of important issues whether in the office or travelling.

Quality Management - 

• Act as custodian for the relevant ATNS Quality Procedure on the processing of payment on medical accounts as part of ATS licensing. Monitor and ensure that Continuous Improvement Reports (CIRs) are continuously followed up on.

Office Administration -

• Order, distribute and control stationery as per policy stipulations. Check and respond to e-mails accurately and timeously. Ensure safekeeping of staff licenses as required. Take minutes in meetings when required and transcribe. Process mail and receive and dispatch couriered packages. Perform any other administrative tasks as instructed by the relevant manager.

Minimum Qualifications:

• Grade 12
• Certificate / Diploma in general administration will be an added advantage
• Valid RSA driver’s license

Minimum Years of Experience:

• At least 2 years’ experience in an administrative role in the ATS environment.
• Experience in ATS will be an advantage
• Knowledge of MS Word
• Knowledge of MS Excel

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Job description

Technology Governance -

• Participate in the development of the technology governance framework, namely the model, methodologies, policies and processes to support effective TI governance; Provide governance-related inputs and insights into technology and information planning processes;
• Monitor and ensure that all TI policies, processes, and standards across Technology & Information departments have been developed and implemented, and that they are reviewed and updated on an ongoing basis; Provide inputs on proper governance measures and controls relevant to the use of IT technologies within the organization;
• Maintain the TI Contract management register and provide early warnings on contract issues and renewals; Ensure that proper change management processes are in place; Establish and maintain alignment of technology activities, including report submissions, across various governance committees and structures; Analyse technology business processes to ensure alignment with the TI governance framework;
• Facilitate the implementation and continuous improvement of planning practices and processes within technology and the wider organization; Assess the status of complex multi-location projects and identify and implement appropriate corrective measures to resolve issues as they arise.

Governance, Compliance, and Risk Management -

• Provide regular reports on SLA compliance and identify and report areas of inefficiency; Monitor and ensure compliance with quality management (QMS) processes and standards; Contribute to the development of the TI risk framework ensuring alignment with the enterprise risk management framework; Maintain the TI risk register and ensure regular review to identify possible new risks; Monitor the effectiveness of controls and response plans, and recommend appropriate interventions where required;
• Perform regular internal risk assessments in various domains, e.g. application access, directory services, network, and vulnerability assessments, and ensure  that vulnerability remediation and tracking have been conducted; Develop and implement technology governance risk management plans as required; Implement the technology governance risk log;
• Perform technology and information governance activities, such as ensuring compliance to all relevant policies, processes, regulation, legislation, and standards; Contribute to the development of the maturity model and apply across all key governance processes. Propose initiatives to improve the level of maturity; Train all users in relevant TI governance requirements;
• Ensure that all documentation required for audit purposes are available prior to auditing; Integrate Cyber risk into TI Risk Management practices, processes, procedures and activities; Conduct TI risk assessments, analyse the effectiveness of controls, and report the results with actionable recommendations; Support the development and implementation of the TI wide risk management function to ensure that TI risks are identified and monitored; Review identified security risks and breaches to ensure that TI assets (software and hardware) and information are always appropriately secured;
• Ensure visibility, management and escalation of TI risks inherent to the delivery of TI services; Work directly with clients, third parties and other internal Departments such as GRC department to facilitate TI risk analysis and risk management processes, and to identify acceptable levels of residual risk; Keep TI management up to date on the results of the risk assessment and make recommendations on mitigation required to protect systems and cover potential losses;
• Compile periodic TI risk reports, metrics, and presentations that will be distributed to management, and / or risk owners; Review existing issues and incidents, along with actions, to ensure they are managed in line with risk management processes and standards; Participate in vendor risk assessment and management process; Assist in the development, implementation and communication of the function’s policies and processes and procedures to support the effective delivery of planning and governance initiatives.

Stakeholder Relations Management -

• Develop and maintain sound relationships with key TI service providers to support ongoing collaboration and alignment; Assist in managing SLAs with relevant departments to ensure that business expectations are managed and obligations met.

Financial Management -

• Participate in the development of the budget; Assist in monitoring and managing expenditure in line with business needs and priorities, and within set financial parameters; Ensure efficient utilisation of the approved budget; Provide required reports on the utilisation of the budget including possible deviations; Identify, avoid, and prevent irregular, fruitless and wasteful expenditure.

Minimum requirements

Minimum Formal Qualifications:

• B.Sc./B.Eng. in Engineering (Electrical/Electronics) or B-Degree in Computer Science/ Computer Studies/ Information Technology or related field
• ECSA Professional Registration as an Engineer will be an advantage
• ISACA Professional Registration will be an advantage

Minimum Years of Experience:

• Minimum 3 years’ experience in IT governance, risk and compliance is required in a complex electronic operations environment
• Knowledge and understanding of IT governance, systems and projects
• Experience in the implementation of IT governance frameworks
• Strong business acumen, including ability to interpret and apply company policies to effectively achieve objectives

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Job description

Preventative Maintenance - 

• Application software, hardware, and network support (help desk and related functions). Performing all relevant maintenance activities on equipment and systems as per relevant Integrated Logistics Support Plan (ILSP), Station Standing Instructions (SSI), Original Equipment Manufacturer (OEM) and System/Software Supplier recommendations.
• Daily monitoring of the system storage usage to ensure that it is within minimum required specifications/recommendations (<= 80%).Backup-up and restore databases, operational application software and system configuration. Installation of software and configuration of operational servers, client workstation positions and printers.
• Managing operational server and database security access including user access rights for client workstation position applications. Debug and modify software related programming languages applicable to operational servers and client workstation positions. In conjunction with IT Infrastructure, maintain ATNS firewall security for operational systems providing internet service functions.
• In conjunction with IT Infrastructure, maintain and manage virtual machines on the VMware infrastructure.Inspect server messages and system log files in order to identify and resolve any error messages that may result/lead to hardware/software failures. Maintain correct time stamping of all operational servers and client workstation positions by ensuring synchronization with network time servers.
• Configure, maintain, and manage inter-system interface connections including application and network configuration. Liaise with software solutions providers/vendors with regards to software enhancements requirements or identified software defects.Test and validate software enhancement (upgrade) packages and/or patches to ensure operational compliance prior to it being implemented operationally.Install and update web servers Secure Socket Layer (SSL) certification in order to ensure that the web services provided are always certified as secure.
• Maintain a high-level of change management control in order to protect the integrity of all systems configuration.Update operational system datasets in accordance with the Aeronautical Information Regulation and Control (AIRAC) Cycle dates. Monitor software, hardware, and the network by means of monitoring and diagnostics tools.Implement and maintain shell scripts (programs) that assist and enable automated system functions/tasks.
• Monitor database performance and manage parameters (transactions or processes) in order to provide quick responses to front-end-users. Develop, manage, test, and implement back-up and recovery plans. Compile monthly system available and performance reports. Identify and analyze fault trends and implement corrective measures.
• Liaise with providers/vendors of software solutions where system availability and performance were negatively impacted (bugs) in order to find solutions and implement corrective measures.Capture all Capture all relevant data on the Computer Based Maintenance Management System (CBMMS);

Corrective Maintenance - 

• Perform I-LEVEL corrective fault diagnosis down to Line Replacement Unit (LRU).Perform I-LEVEL corrective maintenance through LRU replacement. Perform O-LEVEL restoration of services by reconfiguration and/or changeover by means of maintenance monitoring and diagnostics tools. Perform ‘D-LEVEL’ corrective maintenance where applicable as per ATNS support policy. Capture all Capture all relevant data on the Computer Based Maintenance Management System (CBMMS);

Project Management - 

• Perform “I” Level corrective fault diagnosis down to module (LRU) level. Perform “I” Level corrective maintenance through module (LRU) replacement. Perform “O” Level restoration of service by reconfiguration and/or changeover by means of supervisor positions and remote control, monitoring and maintenance systems. (RCMMS). Perform “D” Level corrective maintenance where applicable as per ATNS support policy. Compliance within SLA’s

Client Interaction- 

• Create and maintain strong working relationships with clients (internal and external), including suppliers/vendors of software/system solutions. Provide precise and timeous feedback to clients (internal and external). Conduct reviews to ensure that clients are satisfied with the service provided. Escalate and resolve areas of concern as and when raised by clients. Alert and inform clients of any maintenance activities that may negatively impact services;

Reporting - 

• Prepare monthly reports to internal and external stakeholders 

Minimum requirements

• National Diploma in Electrical Engineering - Computer Systems/ Information System/ Information Technology
• Two years relevant experience in information Technology Systems with hands-on experience in user, network and server support in LINUX/UNIX, ORACLE, and Microsoft Windows environment 

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Job description

Create rosters on the ATS Resource Tool -

•  Plan and populate unit and pool rosters in accordance with the prescribed guidelines, considering leave, training, shifts, etc., which should include Annual Proficiencies, Post Leave Checks, etc. and validity of ratings/medical/ELP. Engagement with the Licensing Coordinators to ensure licensing information on the RUS platform/accessible trackers is kept current.
• Issue or publish (on the accessible platform) roster request submission dates when instructed ensuring that individual requests are considered where possible. Issue roster submission dates when instructed to ensure all rosters are completed and published 4 (four) weeks before the start of the relevant cycle.
• Engage Line Management on staff’s requests and any other relevant requirements during the planning phase of the roster. Conduct regular checks and ensure that all licensed personnel rostered for operational duty meet regulatory requirements. 

Tactical Roster Changes - 

• Attend promptly to calls, messages (through the approved communication mediums) and emails directed to the RUS call desk. Prompt and accurate shift activation of ATS personnel to ensure the appropriate shifts are manned. Communicate shift shortages/non-rostering to Line Management to avoid disruptions in operations. Update the ATS resourcing platform with individual roster requests.
• Requests may be received from the RUS call desk, via email or any other approved messaging medium. Engage Line Managers where required for roster changes and shift swap, ensuring all requests are legal and suitable for the operational environment. Inform IT in the event of a system failure and advise the relevant ATS departments/Line Managers accordingly. Update and maintain the sick leave report for all ATSUs/pools. Updating and maintenance of RUS logs, relevant documentation and administration (duty log, RUS log etc.).

Stakeholder Relations Management - 

• Develop and maintain sound working relationships with key relevant internal and external stakeholders whilst maintaining the required level of confidentiality and discretion. Maintain effective communication channels at all times to keep the RUS Supervisor, Manager Operations Planning, Training and Support and any other Manager (Head/Regional MATS/MATS/ATSU) informed of important issues.

Quality Management -

• Act as custodian for the relevant ATNS Quality Procedure. Monitor and ensure that Continuous Improvement Reports (CIRs) are continuously followed up on.

Office Administration -

• Order, distribute and control stationery as per policy stipulations. Take minutes in meetings when required and transcribe. Process mail and receive and dispatch couriered packages. Perform any other administrative tasks as instructed by the relevant manager.

Minimum requirements

Minimum Qualifications:

• ATM Core Content is required
• ATS Rating will be an advantage
• Grade 12
• Call center qualifications will be an added advantage

Minimum Years of Experience:

• At least 2 years’ experience within Air Traffic Services (ATS)
• Knowledge of rostering principles and the Air Traffic Services (ATS) regulatory guidelines

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Job description

CNS and ATM Systems Planning -

• Participate in the preparation of the ATNS CAPEX plan using your area of expertise and inputs from other ATNS departments as regards ATM operational needs, equipment obsolescence and research and development outputs; Participate on an ad-hoc basis in the preparation of the ATNS submissions to the ATNS Regulating Committee; Participate in ATNS user consultation meetings; Review ITU-T agenda items and provide input to ICAO specifications; Develop an understanding of the ATM community and the CNS and ATM technology needs.

Design, Specification, Performance and Quality Monitoring of CNS Systems and Facilities -

• Compile technical functional specifications for CNS systems and equipment in area of expertise for procurement purposes under the guidance of a  Senior Systems Engineer; Develop tender documents, acquisition and implementation documentation under the guidance of a Senior Systems Engineer; 
• Participate in contract negotiation sessions with bidders and contractors; Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure that specified requirements are met under the guidance of a Professional Engineer; Participate in the establishment of the Bid Specification Committee and the Bid Evaluation Committee; Evaluate change requests that will have a material impact on the performance or operation of deployed systems, as a member of the configuration management team environment, under the guidance of a Professional Engineer;
• Develop and maintain planning and prediction models; Prepare relevant plans, processes, procedures, business cases and safety cases for introducing new technologies into the operational environment; Make presentations to management on the recommended research approach to be followed, under the guidance of a Professional Engineer; Conduct research of ATM/CNS technologies in the global environment, under the guidance of a Professional Engineer;
• Make presentations to ATNS and third parties on research and development project outcomes; Attend seminars, conferences, workshops, etc. on related matters. Establish benefit levers for projects in alignment with business needs and requirements and ensure that the  project prioritisation process is followed; Participate in seminars, conferences, workshops on related topics; Ensure that projects have project plans in line with the corporate project management framework; Identify plans, processes, and procedures for ensuring that planning for relevant safety cases for introducing new technologies into the operational environment, under the guidance of a Professional Engineer;
• Support the development of all mandatory milestone review documents including the technical design document (TDD), programme management plan (PMP), support and maintenance plan (SMP), system acquisition plan (SAP) and quality assurance plan; Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure performance requirements as specified are met; Support the Senior Systems Engineer in managing the quality and performance of CNS systems and the implementation of CNS projects.

Governance, Compliance and Risk Management -

• Contribute to the development and implementation of relevant policies, processes and control measures to enable effective management and execution of required deliverables; Identify risks associated with technology projects and establish effective mitigation; Ensure compliance with all relevant legislation, regulations, policies and processes; Support and ensure compliance with the ATNS Quality Management System;
• Prepare and submit reports to meetings as required under the guidance of a Professional Engineer; Make submissions for approval to the appropriate authorising authority under the guidance of a Professional Engineer; Prepare ad hoc reports as required by clients and management under the guidance of a Professional Engineer; Attend required departmental and company meetings.

Stakeholder Relations Management -

• Develop and maintain sound relationships with all key stakeholders to support ongoing collaboration and alignment; Interact with various levels within the organisation on technology and project-related activities; Interact with various levels within the organisation on technology and project-related planning activities; Build internal partnerships through interaction with multiple departments within ATNS; Provide recommendations when required for the prevention of problems that have occurred in one area from occurring in another by proactively identifying the cause and promoting preventative action.

Financial Management -

• Provide inputs into the budget development process; Manage delegated expenditure in line with business needs and priorities, and within set financial parameters; Report expenditure including any possible deviations to the budget on a monthly basis; Ensure compliance with ATNS Finance policy and Delegation of Authority; Ensure efficient utilisation of the approved budget; Manage costs involved while maintaining quality of service; Compile and provide required reports on utilisation of the budget; Identify and prevent irregular and fruitless and wasteful expenditure; Provide the required supporting documents to enable effective auditing processes.

Minimum requirements

Minimum Formal Qualifications:

• B.Eng. /B.Sc. in Electrical Engineering or Electronics or related field
• Registration with ECSA as a Professional Engineer will be an advantage

Minimum Years of Experience:

• At least 2 years’ experience in a high-technology electronic engineering environment with sound knowledge and understanding of the planning, specifying, acquiring, implementing, supporting and managing of CNS and ATM systems

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Job description

Licensing of ATS personnel and UAS operators - 

• Create, track, update and maintain a database for all ATS and UAS personnel licenses and monitor compliance. Create, track, update and maintain a database for all ATS class 3 medicals and monitor compliance. Create, track, update and maintain a database for all ELP and monitor compliance. Conceptualize and maintain a system that ensures that Line Management and all licensed ATS personnel are notified of their annual currency and proficiency renewal date within the specified timelines.
• Conceptualize and maintain a system that ensures that Line Management and all licensed ATS personnel are notified of their class 3 medical renewal date within the specified timelines. Conceptualize and maintain a system that ensures that Line Management and all licensed ATS personnel are notified of their ELP renewal date within the specified timelines.
• Assist with medical assessment appointment bookings for licensed ATS personnel and communicate such confirmations with the licensed personnel. Ensure that all applications/relevant paperwork is accurately completed prior to processing for SACAA consideration. Process and submit all regional/unit/pool license applications to the SACAA for approval. Process and submit all ATA license applications to the SACAA for approval.
• Track submitted license applications against the relevant expiry date (AC/AP/Medical/ELP) to ensure ATS personnel does not operate illegally. Coordinate with RUS to ensure only licensed personnel are rostered for operational duty, where ATS personnel are not legal to operate, inform RUS and Line Management. Monitor compliance of all ATS staff with relevant licensing regulations and directives. Act as custodian for the relevant Quality procedure for ATS licensing. Coordinate and travel to the SACAA when required to submit/collect ATS licenses, certificates and any other pertinent documents.

Processing of ATS personnel medical account payments - 

• Process and manage purchase orders for all medical accounts and monitor compliance. Create, track and monitor a system that ensures all invoices from the relevant suppliers/services providers/doctors are processed within the appropriate payment dates. Compile and submit monthly medical expenses ensuring adherence to finance procedures and timelines.

Stakeholder Relations Management - 

• Develop and maintain sound working relationships with key relevant internal and external stakeholders. Liaise and interface with relevant internal and external stakeholders such as suppliers, clients, representatives from regulatory authorities, internal support departments, and staff as required, conveying information accurately and competently whilst maintaining the required level of confidentiality and discretion. Maintain effective communication channels at all times to keep the Manager Operations Planning, Training and Support informed of important issues whether in the office or travelling.

Quality Management - 

• Act as custodian for the relevant ATNS Quality Procedure on the processing of payment on medical accounts as part of ATS licensing. Monitor and ensure that Continuous Improvement Reports (CIRs) are continuously followed up on.

People Management -

• Supervise the license administrator employees in accordance with HC policies and processes. Ensure that new employees have been properly on-boarded and trained prior to commencing work. Monitor the time and attendance of subordinates, take appropriate action in the case of absenteeism, and report to the Manager Operations Planning, Training and Support and Human Capital. Participate in the conclusion of performance management contract(s) and monitor performance.

Minimum requirements

Minimum Qualifications:

• Grade 12
• ATM Core Content will be an added advantage
• Certificate / Diploma in general administration will be an advantage
•  Valid RSA driver’s license

Minimum Years of Experience: 

• At least 5 years’ experience in an administrative role in the ATS environment
• Knowledge of MS Word
• Knowledge of MS Excel

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Job description

CNS and ATM Systems Planning - 

• Actively participate in CNS life cycle planning, technical research and development with a particular focus on the conceptualisation, planning and design of the ATNS communication, navigation and surveillance (CNS) systems; Develop all mandatory milestone review documents including the technical design document, programme management plan, support and maintenance plan, system acquisition plan, and quality assurance plan; Analyse and interpret ICAO plans, ICAO standards and recommended practices (SARP)  and guidance material in the context of ATNS’ strategic objectives and safe air traffic management; Develop and maintain planning and prediction models.

Design, Specification, Performance and Quality Monitoring of CNS Systems and Facilities - 

• Prepare functional technical specifications for CNS systems and equipment in the relevant area for procurement and acquisition purposes; Develop, approve and sign-off all mandatory milestone review documents including the technical design document (TDD), programme management plan (PMP), support and maintenance plan (SMP), system acquisition plan (SAP) and quality assurance plan (QAP); Compile tender documents, as well as acquisition and implementation documentation;
• Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure specified requirements are met; Evaluate change requests that will have a material impact on the performance or operation of deployed systems as a member of the configuration management team environment;
• Prepare relevant plans, processes, procedures, business cases and safety cases for introducing new technologies into the operational environment; Make presentations to ATNS and third parties on research and development project outcomes; Undertake research of ATM/CNS technologies globally; Make presentations to management on the recommended research approach to be followed; Identify, participate and present related research at key seminars, conferences, and workshops; 
• Establish benefit levers for projects in alignment with business needs and priorities, and ensure that the prioritisation process is followed in terms of projects; Ensure that project plans are in line with the corporate project management framework; Develop plans, processes, procedures, business cases and safety cases for introducing new technologies safely into the operational environment ; Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure that  specified performance requirements are met.

Governance, Compliance & Risk Management -

• Develop and implement relevant policies, processes and control measures to enable effective management and execution of required deliverables; Ensure compliance with all relevant legislation, regulations, policies and processes; Support and ensure compliance with the ATNS Quality Management System;  Identify risks associated with technology projects and systems, and develop and implement effective mitigating plans and actions; Prepare and submit reports to inform decision making as required;
• Make submissions for approval to appropriate authorising authority; Prepare ad hoc reports as required by clients and management; Attend required department and company meetings; Support and ensure compliance with the ATNS Quality Management System; Make submissions for approval to the appropriate authorizing stakeholder/authority; Prepare and submit formal and ad hoc reports required by management and clients; Attend required departmental and company meetings.

Stakeholder Relations Management -

• Develop and maintain sound relationships with key stakeholders to enable collaboration and alignment; Interact with various levels within the organisation on technology and project-related planning activities.

 Financial Management -

• Provide monitoring, evaluation and reporting related inputs to the TI budget development process; Manage expenditure in line with business needs and priorities, and within set financial parameters;Report expenditure including any possible deviations to the budget on a monthly basis; Ensure compliance with ATNS Finance policy and Delegation of Authority;
• Ensure efficient utilisation of the approved budget; Manage costs involved while maintaining quality of service; Compile and provide required reports on utilisation of the budget; Identify and prevent irregular and fruitless and wasteful expenditure; Provide the required supporting documents to enable effective auditing processes.

People Management -

• Manage employees in accordance with Human Capital policies and processes; Ensure that new employees have been properly on-boarded prior to commencing work; Monitor the time and attendance of subordinates, and report absenteeism issues to management and Human Capital; Set objectives, and coach and monitor the performance of the sales team;
• Manage performance outputs of the Sales & Delivery team through the performance management system and take corrective action promptly and effectively; Continuously mentor and coach staff to ensure skilled and competent staff.

Minimum requirements

Minimum Formal Qualifications:

•  B.Eng. or B.Sc. in Engineering / Electrical/ Electronic Engineering or related field
•  Advantage - registered as Pr. Eng with ECSA
• Post-graduate qualification in Engineering or Technology Management will be an advantage

 Minimum Years of Experience:

•  At least 5 years’ experience in a high-technology electronic engineering environment with in-depth knowledge and understanding of the planning, specifying, acquiring, implementing, supporting and managing of CNS and ATM systems, of which 2 years in a managerial capacity

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Job description

System design and planning -

• Review user requirements and provide specialist input; Translate user requirements into functional specification and detail technical design specifications; Recommend architecture deployment planning methodologies in support of the delivery of engineering projects; Participate in system architecture and technology forums;
• Support the total asset management framework and policy for specific system area of responsibility by ensuring compliance from asset inception to retirement; Provide input to RFP specifications and review; Participate in FAT/SAT; Serve as the ATNS corporate design authority on engineering for the system area of responsibility.

Management of Standard Operating Procedures (SOPs) -

• Develop, implement and maintain critical operations systems standard operating procedures to be used; Approve all operational systems SOP related documents; Ensure that any amendments to operational processes and procedures are aligned with the SSS status; Ensure that there is proper version control of database and software configuration changes; Ensure that standard operating procedures reflect the latest configuration and procedures for current database versions.

Systems Performance and Quality Authority -

• Initiate and conduct research and compile documentation for proposed technology changes related to systems; Manage and maintain a proper version distribution process; Develop and manage critical  specialised system functions related to data-base files;
• Provide specialised input in the development of changing operational procedures which have a major impact on improved service delivery, and provide guidance to the various pool managers in this regard; Identify, co-ordinate and implement projects to improve the ATNS cns/ATM concept; Provide 3rd line support for Disaster Recovery,
• Test and Evaluation and Simulator datasets, as well as technical services fault management where required; Obtain input from technical services required to analyse and make recommendations on all operational system escalated faults and potential problems in system performance; Continuously monitor and maintain operational processes, stay abreast with new concepts, and ensure that the operational processes and disaster recovery processes and procedures are aligned;
• Test and validate changes, including software releases, to the system specific data-base, prior to implementation; Develop and manage together with internal and external clients, electronic operational systems version control tracking for database and operational changes; Conduct tender evaluations on various systems that may have an impact on operational system(s); Plan, co-ordinate and evaluate all radar flight trials with Operations together with engineering;
• Plan, co-ordinate and implement, in whichever designated capacity, allocated regional ATM Projects; Provide specialised input in meetings with various aviation organisations on proposed ATM changes; Take ownership of quality and performance management of ATM systems and support project implementation; Take ownership of quality and performance monitoring of ATM infrastructure through the full system lifecycle; Monitor, investigate and research performance shortcomings in ATM systems, re-design and make recommendations with regard to improvements and/or maintenance activities;
• Prevent problems that have occurred in one area from occurring in another by proactively identifying the cause and undertaking preventive action in other areas; Actively communicate the details of significant problems which may occur elsewhere to all other users, nationally, of such software equipment in ATNS; Enhance client service by speedily reacting to all problems; Develop an innovative approach to determining solutions;
• Draft useful, informative and concise technical reports on systems and equipment as requested and proactively when the need arises; Become expert on the use of specialised test, monitoring, and remote control equipment as part of the overall support and maintenance programme;  Develop testing methods for the effective evaluation of system and equipment performance; Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure specified requirements are met.

Capacity planning -

• Implement system capacity forecast models based on utilization trends; Ensure proper planning for capacity expansion projects as well as support the change control process.

System 3rd Line/Advanced Support Nationally and Internationally  -

• Analyse diagnostic information from  technicians and system engineers; Ensure and validate integrity of new scripts and procedures to be implemented by technicians as per change control policy; Provide guidance to technicians and support engineers on correct fault escalation and develop necessary training programs in areas of gaps;
• Assume technical and expert lead on proactive problem identification, problem analysis and solution recommendation; Visit other regions to ensure inter-regional co-ordination for the pursuance of successful conclusions;Make decisions on planned change control request and provide expert advice on emergency changes; Provide recommendation on staffing levels and mentor new employees.

Process optimization -

• Analyse current system functionality and establish gaps; Develop scripts necessary for efficiency improvement, process optimisation and automation such as preventative maintenance, etc.Research and recommend software tools necessary for process optimisation and efficiency in area of responsibility; Maintain a fault management system database in line with QMS procedures; Develop testing methods and scripts for the effective evaluation of system and equipment performance;
• Draft white papers and position papers on contributions in the area of responsibility; Participate in CNS/ATM forum’s such as ICAO, ITU-T reviewing specifications and agenda items; Represent ATNS at relevant conferences and provide specialist inputs; Participate in research projects in line with partnerships that have been established within technology R&D for the relevant area; Develop relationships within and between regions to enhance service delivery;
• Engage industry players for the determination of industry trends to enable technology evolution in the relevant area; Engage with industry players on system evolution; Provide input into technology forecasting and roadmap development in technology R&D; Research new solutions and provide expert specialist advice in technology solution alternatives; Recommend technology direction related to systems OS, database platforms, applications servers and integration technologies.

General Administration - 

• Liaise with Peers, Technical Support staff, ATC, SADC and other clients/stakeholders; Become proficient in the “O” level software support of all Communications, Navigation and Surveillance systems and relevant Equipment within ATNS; Develop an understanding of and become proficient in RCMMS systems for the effective evaluation of system and equipment performance; Become conversant with the ATNS Air Traffic Service ( ATS) and maintenance and support operations and regulations; Knowledge of all other applicable ATNS Centre and Shift requirements; Knowledge of all other FIR equipment environments; Keep up to date with changes in the maintenance environment.

Stakeholder Relations Management -

• Develop and maintain sound relationships with key stakeholders including service providers to support ongoing alignment and collaboration; Monitor SLAs with relevant departments to ensure business requirements are achieved and expectations managed; Manage and provide regular reports on SLA compliance and identify areas of inefficiency.

Governance, Compliance, Risk Management & Reporting -

•  Participate in the development and implementation of relevant processes, procedures and standards to enable effective governance; Ensure compliance with SACAA and ICAO Standards and Recommended Practices; Ensure compliance with the ATNS Quality Management System; Ensure compliance with all relevant legislation, regulations, standards, and prescripts; Comply with the ATNS OH&S plan; Comply with station stores procedures; Comply with equipment LSP stores procedures; Identify risks and develop and implement effective mitigation; Generate formal and ad hoc reports as required.

 Financial Management -

• Track expenditure in line with business needs and priorities, and within set financial parameters; Ensure efficient utilisation of the approved budget; Manage the costs involved while maintaining quality of service; Compile and provide required reports on utilisation of the budget; Identify and prevent irregular and fruitless and wasteful expenditure; Provide the required supporting documents to enable effective auditing process.

Minimum requirements

Minimum Formal Qualifications: 

• B.Sc./B.Eng. in Engineering (Electrical/Electronics) or B-Degree in Computer Science/ Computer Studies/ Information Technology or related field
• ECSA Professional Registration as an Engineer will be an advantage
• Post-graduate qualification in Engineering or Technology Management will be an advantage

 Minimum Years of Experience: 

• At least 5 years’ experience in a high-technology electronic engineering environment with in-depth knowledge and understanding of the planning, specifying, acquiring, implementing, supporting and managing of CNS and ATM systems.

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Job description

Flexible Use of Airspace - .

•  Receive and analyse the requirements from clients for the flexible and effective use of airspace; Negotiate with various Air Traffic Control Units for utilisation of the required airspace; Ensure equitable utilisation of available airspace; Respond to clients with approvals / non-approvals / additional requirements for usage of the required airspace;
• Keep record of all received and approved/not approved requests; Negotiate airspace usage for special events, e.g. air shows, etc. Participate and support the Central Airspace Management Unit in requesting the AIP (aeronautical information package) SUPP and Notice to Airman (NOTAM); Operate the TOPSKY radar system to plot the area of operation for the ATCs, and the ANAIS flight plan database to track the NOTAM and/or flight plan; Conduct post flexible use of airspace utilisation (FUA) event analysis and report writing. Ensure formal training of staff; Act as Watch Manager: FUA when required.

Airport Management Centre (AMC) -

• Compile and distribute daily operational plans to relevant AMC representatives; Identify events affecting ATNS and update relevant AMC systems accordingly; Identify events that require a collaborative decision making process together with relevant Airport Management Centre representatives and implement action plans to resolve events; Make decisions on behalf of ATNS at AMC level; Monitor the overall performance of ATNS with respect to process quality, punctuality and continuous improvement; Participate in delay management process when required.

Integrated Aeronautical Information Package -

• Update the CAMU South African Integrated Aeronautical Information Package (IAIP); Review and update the Letter Of Procedures relative to Flexible Use of Airspace.

Air Traffic Flow Management (ATFM) -

• Collect information for Strategic, Pre-Tactical, and Tactical Flow Management; Interpret weather conditions and the effect thereof on air traffic, and advise relevant Air Traffic Control units of predicted adverse weather conditions in relation to traffic demand; Compile and distribute the Demand Forecast/Daily Airspace Plan; Distribute Traffic advisory and Flow Control Messages to affected ATC sectors/units; Operate air traffic flow management (ATFM) tools.

Minimum requirements

Minimum Formal Qualifications:

• Valid and current ATSO/AIMO ATS rating, i.e.:  Completed ATS Core Content or ATS Rating Course

Minimum Years of Experience:

• Minimum 5 years’ experience in Air Traffic Services operations
• Experience in the application of statistical techniques
• Knowledge of airspace infrastructure

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Job description

Plan the search and co-ordinate the transit of SAR facilities to the scene - .

•  Obtain and evaluate all data on the emergency; Remain informed of prevailing environmental conditions; Develop the search action plan, (and rescue action plan as appropriate), i.e., allocated search areas; Ensure that communications can be carried out rapidly with operating units, and that high precedence messages can be routed quickly;  
• Designate the OSC, dispatch SAR facilities and designate on-scene communications frequencies; Inform the RCC chief of the search action plan; Co-ordinate the operation with adjacent RCC’s when appropriate; Arrange briefing and debriefing of SAR personnel; Evaluate all reports from any source and modify the search action plan as necessary;
• Arrange for the fuelling of aircraft and, for a prolonged search, arrange for the accommodation of SAR personnel;  Arrange for delivery of supplies to sustain survivors; Maintain in chronological order an accurate and up-to-date record with a plot, where necessary, of all proceedings; Release SAR facilities when assistance is no longer required; Notify accident investigation authorities; Gather information about distress situations; develop accurate and workable action plans, and dispatch and co-ordinate the resource that will carry out SAR missions; Monitor and maintain communications procedures, reports, files, and logs;
• Ensure the long range, and short-range communications are efficient and reliable; Monitor operational communications, and distress, urgency and safety communications; Monitor Search and Rescue units to ensure they can get underway and arrive at the distress location, without delay; Confirm the mix of resources at SAR facilities; ensure they are correct for the types of incidents experienced or anticipated; Keep abreast of advancements in order to identify better and more cost-effective response resources.

Maintain Readiness -

• Research and exercise to ensure that SAR operations can safely and effectively be conducted in anticipated environment(s); Maintain close liaison with other organization; know their capabilities to ensure that the most capable and timely resources, regardless of ownership, respond to SAR situations;
• Review historical incidents and apply lessons learned to identify and correct weaknesses; Monitor resource readiness standards to minimize resource unavailability;  Monitor geographic sites of SAR facilities to ensure optimal placement for projected distress incidents; Assessing emerging technologies and other environmental changes and opportunities;
• Appraising the system, including the use of SAR statistics to identify recurring causes of distress incidents; Analyse and respond to finding and recommendations of accident investigations; Promoting legislation, rules, treaties, or agreements to promote safety; Participate in SCCs and international and interagency SAR meetings.

Minimum requirements

Minimum Formal Qualifications:

• ATCO3 with Search and Rescue Mission Co-Ordinator qualification.

Minimum Years of Experience:

•  A minimum of 2 years post-validation experience as ATCO3.

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Job description

System Design and Planning -

• Review user requirements and provide specialist input; Translate user requirements into functional specifications and assist ETS CNS with technical design specifications; Recommend architecture deployment planning methodologies in support of ETS engineering projects delivery; Support the total asset management framework and policy for specific system area of responsibility;
• Provide input to RFP specifications and review; Participate in FAT/SAT; Serve on the ATNS corporate design authority on engineering for system area of responsibility; Participate in system architecture and technology forums.

Capacity Planning -

• Analyse and recommend system capacity forecast models based on utilisation trends; Assist in proper planning for capacity expansion projects as well as support the change control process.

3rd Line/Advanced  System Support Nationally and Internationally -

• Provide 3rd line support for disaster recovery, test and evaluation and simulator datasets, as well as technical services fault management where required; Obtain the input required from technical services to analyse and make recommendations on all  escalated operational system faults and potential problems affecting system performance;
• Analyse diagnostic information from technicians and system engineers; Test and validate changes, including software releases, to the system specific data-base, prior to implementation; Conduct tender evaluations on various systems that might have an impact on any operational system; Plan, together with engineering, and co-ordinate and evaluate all radar flight trials with Operations; Develop and manage electronic operational systems version control tracking for database and operational changes together with internal and external clients;
• Develop testing methods for the effective evaluation of system and equipment performance; Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure that specified requirements are met;  Ensure and validate integrity of new scripts and procedures to be implemented by technicians as per change control policy; Provide guidance to technicians and support engineers on correct fault escalation and develop necessary training programs in areas of gaps; Assume technical and expert lead on proactive problem identification, problem analysis and solution recommendation;
• Visit other regions to ensure inter-regional co-ordination for the pursuance of successful conclusions; Make decisions on planned change control requests and provide expert advice on emergency changes; Provide recommendation on staffing levels and mentor new employees; Ensure compliance with SACAA and ICAO recommendations; Liaison with Peers, technical Support staff, ATC, SADC and other clients/stakeholders; Become conversant with the ATNS Air Traffic Service ( ATS) and maintenance and support operations and regulations; Keep up to date with changes in the maintenance environment.

Technology Research and Innovation -

• Draft white papers and position papers on area of specialist responsibility; Participate in CNS/ATM forum’s such as ICAO, ITU-T reviewing specification and agenda items; Participate in research projects in line with partnerships that have been established within technology R&D for respective area; Maintain relationships within and between regions and departments to enhance service delivery; Engage industry players through establishment of industry trends and technology evolution for respective area; Engage with industry players on respective system evolution; Provide input to the technology forecasting and roadmap development in research space;
• Provide expert specialist advice and/or support in technology solution alternatives and support new research solutions; Recommend technology direction related to systems OS, database platforms, applications servers and integration technologies Its on systems and equipment as requested and proactively when the need arises; Initiate and conduct research and compile documentation for proposed technological changes related to systems;
• Monitor, investigate and research performance shortcomings in ATM systems, re-design and make recommendations with regard to improvements and/or maintenance activities; Represent ATNS at relevant conferences and make specialist contributions when required; Draft useful, informative and concise technical reports on systems and equipment as requested and proactively when the need arises; Become expert in the use of specialised test, monitoring, and remote control equipment as part of the overall support, and maintenance programme;

Process Optimisation  -

• Analyse current system functionality and establish gaps; Develop methods necessary for process optimisation and automation to improve efficiency; Develop new methods to optimise current and new technology systems to work best for ATNS’ requirements; Research and recommend software tools necessary for process optimisation and efficiency in area of responsibility;
• Assist ETS Performance Centre with MMS system configuration integrity in the area of responsibility; Maintain a fault management system database in line with QMS procedures; Develop testing methods for the effective evaluation of system and equipment performance.

Delivery of External Customer Requirements -

• Support key commercial requirements of customers across South Africa, the AFI region and other identified markets; Provide input into the design and implementation plan for ATNS tender bids across South African, AFI region and selected markets; Provide specialist advice and support to clients external to ATNS; Implement customer requirements as agreed with the customer; Deliver specialised tailored training programs that meet customer requirements.

Training -

• Develop operational training as required; Conduct training programs, guidance and mentoring for technicians and as required.

Stakeholder Relations Management -

• Develop and maintain sound relationships with key internal and external stakeholders to support ongoing alignment and collaboration

Minimum requirements

Minimum Formal Qualifications:

• B.Sc./B.Eng. in Engineering / Electrical / Electronic or related field or (NHDip) National Higher Diploma, B-tech or Engineering Qualifications in Electronic Engineering and / or Computer Science.
• ECSA Professional Registration as an Engineer will be an advantage
• Post-graduate qualification in Engineering or Technology Management will be an advantage

Minimum Years of Experience:

• At least 5 years’ experience in a high-technology electronic engineering environment with in-depth knowledge and understanding of the planning, specifying, acquiring, implementing, and supporting of CNS and ATM systems
• Experience in a multi-rated ATC, procedural and radar environment with an in-depth understanding of ATC/ATM processes and procedures
• Specialised knowledge of ATM/cns system architecture, administration and configuration control, as well as research and development
• knowledge of current systems and future trends, and the interaction between airborne aircraft systems and ATM support options/requirements/efficiency drivers

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Job description

Manage Technology Compliance -

• Monitor and ensure compliance to the TI governance model, methodologies, policies, processes, and standards; Provide compliance assurance inputs and insights to TI planning; Assist in the development and implementation of governance frameworks, i.e. policies, processes, standards, and business requirements to support technology compliance; Conduct regular compliance audits to ensure adherence to regulatory standards and internal policies;
• Perform User Access Reviews to evaluate and validate user access rights and permissions; Identify and address compliance issues in technology processes and systems in collaboration with cross-functional teams; Contribute to the development and maintenance of documentation related to technology compliance processes and controls; Assist in the resolution of compliance-related incidents and vulnerabilities; Implement any changes in legal, regulatory and external contractual requirements relevant to the use of technology resources and the processing of information within the business and the technology operations of the enterprise; Identify and assess all potential compliance requirements and the impact on TI activities in areas such as data flow, privacy, internal controls, financial reporting, industry-specific regulations, intellectual property, health and safety; Assess the impact of TI-related legal and regulatory requirements on third-party contracts related to TI operations and service providers;
• Define and communicate the consequences of non-compliance; Obtain internal legal counsel, when required, on changes to relevant laws, regulations and standards; Maintain an up-to-date log of all relevant legal, regulatory and contractual requirements; the impact thereof, and required action; Maintain an integrated register of overall external TI compliance requirements for the enterprise; Obtain confirmation of compliance with internal policies from business and IT process owners and unit heads on a regular basis; Perform regular (and, when required, independent) internal and external reviews to assess levels of compliance;
• Integrate reporting on legal, regulatory and contractual requirements at an enterprise-wide level, involving all business units; Monitor and report on non-compliance issues and investigate the root cause where necessary; Stay updated on industry regulations, legislation, and standards related to technology security and compliance.

Manage Technology Assurance -

• Develop and maintain the technology compliance programme; Develop, implement and monitor compliance requirements related to the technology Regulatory Universe; Facilitate all internal and external audits and findings, ensuring the development of mitigating actions, monitoring the implementation thereof and obtaining evidence of the successes achieved; Ensure effective and efficient communication with all stakeholders; Conduct monitoring as per the agreed compliance coverage plan; Monitor and maintain all compliance registers; Compile a monthly monitoring schedule as per the monitoring plan and report findings to the Manager; Liaise with internal departments, co-ordinate meetings with line managers and provide monitoring feedback;
• Define the objective of the assurance initiative in collaboration with identified stakeholders of the assurance initiative; Ensure that the objectives of the assurance engagement consider all three value objective components, namely:  delivering benefits that support strategic objectives; minimise the risk that strategic objectives are not achieved, and optimizing resource levels required to achieve strategic objectives; Define a detailed work program for the assurance initiative, structured according to the management objectives and governance components in scope; Define all governance components in scope of the review, that is, the principles, policies and frameworks; processes; organizational structures; culture, ethics and behavior; information; services, infrastructure and applications; people, skills and competences as directed by the Manager;
• Refine the scope of the assurance engagement, based on available resources; Execute the planned assurance initiative. Validate and confirm the design of the internal controls in place. Additionally, and specifically in internal audit assignments, consider the cost-effectiveness of the governance component design; Provide positive assurance opinions, where appropriate, and recommendations for improvement relating to identified operational performance, external compliance and internal control weaknesses.

Governance, Compliance, Risk Management & Reporting - 

• Develop, implement, and communicate the function’s policies, processes and procedures to support effective governance and compliance; Facilitate internal and external audit processes; Assist in the preparation and response to external audits and assessments; Track and ensure that all audit findings are addressed effectively and timeously; Generate management and other required reports timeously.

Stakeholder Relations Management - 

• Develop and maintain sound relationships with key service providers to support ongoing collaboration and alignment; Monitor and provide regular reports on SLA compliance when required whilst identifying areas of inefficiency.

Financial Management -

• Provide inputs into to the TI budget development process; Assist in managing expenditure in line with business needs and priorities, and within set financial parameters; Monitor and ensure efficient utilisation of the approved budget; Monitor the costs involved while maintaining quality of service;   Provide required reports on utilisation of the budget, including possible deviations; Identify and report potential irregular. fruitless and wasteful expenditure; Provide the required supporting documents timely to enable effective auditing processes.

Minimum requirements

Minimum Formal Qualifications:

• B.Sc./B. degree in Electrical /Electronic Engineering, or B-Degree in Computer Science/ Computer Studies/ Information Technology, or related field
• ECSA Professional Registration as an Engineer will be an advantage
• ISACA Professional Registration will be an advantage

Minimum Years of Experience:

• Minimum 3 years’ experience is required in information technology compliance within an electronics operations environment
• Knowledge and understanding of technology compliance, governance, systems and IT projects
• Experience in the implementation of IT governance frameworks
• Strong business acumen, including ability to interpret and apply company policies to effectively achieve objectives

go to method of application »

Job description

System Design and Planning -

• Review user requirements and provide specialist input; Translate user requirements into functional specifications and assist ETS CNS with technical design specifications; Recommend architecture deployment planning methodologies in support of ETS engineering projects delivery; Support the total asset management framework and policy for specific system area of responsibility; Provide input to RFP specifications and review; Participate in FAT/SAT; Serve on the ATNS corporate design authority on engineering for system area of responsibility; Participate in system architecture and technology forums.

Capacity Planning -

• Analyse and recommend system capacity forecast models based on utilisation trends; Assist in proper planning for capacity expansion projects as well as support the change control process.

3rd Line/Advanced  System Support Nationally and Internationally -

• Provide 3rd line support for disaster recovery, test and evaluation and simulator datasets, as well as technical services fault management where required; Obtain the input required from technical services to analyse and make recommendations on all  escalated operational system faults and potential problems affecting system performance; Analyse diagnostic information from technicians and system engineers; Test and validate changes, including software releases, to the system specific data-base, prior to implementation; Conduct tender evaluations on various systems that might have an impact on any operational system;
• Plan, together with engineering, and co-ordinate and evaluate all radar flight trials with Operations; Develop and manage electronic operational systems version control tracking for database and operational changes together with internal and external clients; Develop testing methods for the effective evaluation of system and equipment performance; Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure that specified requirements are met; 
• Ensure and validate integrity of new scripts and procedures to be implemented by technicians as per change control policy; Provide guidance to technicians and support engineers on correct fault escalation and develop necessary training programs in areas of gaps; Assume technical and expert lead on proactive problem identification, problem analysis and solution recommendation; Visit other regions to ensure inter-regional co-ordination for the pursuance of successful conclusions;
• Make decisions on planned change control requests and provide expert advice on emergency changes; Provide recommendation on staffing levels and mentor new employees; Ensure compliance with SACAA and ICAO recommendations; Liaison with Peers, technical Support staff, ATC, SADC and other clients/stakeholders; Become conversant with the ATNS Air Traffic Service ( ATS) and maintenance and support operations and regulations; Keep up to date with changes in the maintenance environment.

Technology Research and Innovation -

• Draft white papers and position papers on area of specialist responsibility; Participate in CNS/ATM forum’s such as ICAO, ITU-T reviewing specification and agenda items; Participate in research projects in line with partnerships that have been established within technology R&D for respective area; Maintain relationships within and between regions and departments to enhance service delivery; Engage industry players through establishment of industry trends and technology evolution for respective area; Engage with industry players on respective system evolution; Provide input to the technology forecasting and roadmap development in research space;
• Provide expert specialist advice and/or support in technology solution alternatives and support new research solutions; Recommend technology direction related to systems OS, database platforms, applications servers and integration technologies Its on systems and equipment as requested and proactively when the need arises; Initiate and conduct research and compile documentation for proposed technological changes related to systems; Monitor, investigate and research performance shortcomings in ATM systems, re-design and make recommendations with regard to improvements and/or maintenance activities;
• Represent ATNS at relevant conferences and make specialist contributions when required; Draft useful, informative and concise technical reports on systems and equipment as requested and proactively when the need arises; Become expert in the use of specialised test, monitoring, and remote control equipment as part of the overall support, and maintenance programme.

Process Optimisation -

• Analyse current system functionality and establish gaps; Develop methods necessary for process optimisation and automation to improve efficiency; Develop new methods to optimise current and new technology systems to work best for ATNS’ requirements; Research and recommend software tools necessary for process optimisation and efficiency in area of responsibility; Assist ETS Performance Centre with MMS system configuration integrity in the area of responsibility; Maintain a fault management system database in line with QMS procedures; Develop testing methods for the effective evaluation of system and equipment performance.

Delivery of External Customer Requirements -

• Support key commercial requirements of customers across South Africa, the AFI region and other identified markets; Provide input into the design and implementation plan for ATNS tender bids across South African, AFI region and selected markets; Provide specialist advice and support to clients external to ATNS; Implement customer requirements as agreed with the customer; Deliver specialised tailored training programs that meet customer requirements.

Training -

• Develop operational training as required; Conduct training programs, guidance and mentoring for technicians and as required.

Stakeholder Relations Management -

• Develop and maintain sound relationships with key internal and external stakeholders to support ongoing alignment and collaboration.

Minimum requirements

Minimum Formal Qualifications:

• B.Sc./B.Eng. in Engineering / Electrical / Electronic or related field. (NHDip) National Higher Diploma, B-tech or Engineering Qualifications in Electronic Engineering and / or Computer Science.
• ECSA Professional Registration as an Engineer will be an advantage
• Post-graduate qualification in Engineering or Technology Management will be an advantage

Minimum Years of Experience:

• At least 5 years’ experience in a high-technology electronic engineering environment with in-depth knowledge and understanding of the planning, specifying, acquiring, implementing, and supporting of CNS and ATM systems
• Experience in a multi-rated ATC, procedural and radar environment with an in-depth understanding of ATC/ATM processes and procedures
• Specialised knowledge of ATM/cns system architecture, administration and configuration control, as well as research and development
• knowledge of current systems and future trends, and the interaction between airborne aircraft systems and ATM support options/requirements/efficiency drivers

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Job description

Technology Continuity –

• Contribute to the definition of standards, controls and governance for technology service continuity planning and execution across ATNS, and monitor and ensure that there are  plans for service recovery in the event of a crisis; Conduct and document annual service continuity tests and report the risks associated with any deviations from the test plan;
• Ensure that service providers are delivering appropriate service continuity support able to maintain critical ATNS services, and support the development and implementation of service continuity processes across the technology environment; Support the assessment of the business criticality of systems and work collaboratively with the Business Continuity Team to ensure that service and business continuity plans and tests are aligned and inform each other; Monitor the Disaster Recovery and Business Continuity Plan for TI which includes ATNS Communication, Navigation and Surveillance;
• Improve and present the Service Continuity Test Schedule to the Business Continuity Team ; Report on any exceptions to the schedule and raise the relevant risks as necessary to inform compliance reporting processes; Review change proposals for ATNS to ensure that Service Continuity arrangements are included and tests are planned as part of the process; Review project proposals to ensure costs are built into business cases for future Service Continuity and Business Continuity tests associated with the project; Understand the service risk appetite and associated RPO/RTO for ATNS’s critical services;
• Support each Service Continuity Testing team in producing a set of improvement measures (as required) following each Service Continuity Test; Track all improvement measures resulting from Service Continuity Testing and report to management; Develop and/or review the TI DR Plan and in DR test preparation, execution and report distribution; Monitor and evaluate the effectiveness of recovery plans and update as required; Ensure that DR plans for the delivered services in scope are complete, consistent and up to date;
• Ensure that DR Plans meet the required standards and quality level; Ensure that DR tests for customer-specific services are executed and test reports documented; Maintain DR plans and associated documentation in the relevant repository; Initiate necessary tests and assist in the execution and documentation thereof; Contribute to DR capability and process enhancements.

Disaster Recovery (DR) and Execution -

• Design, coordinate and execute BCP/DR annual test exercises for critical business processes, and produce test reports including lessons learned. Coordinate follow up on lessons as required; Develop and maintain recovery procedures for systems/applications; Develop recovery priorities and timelines for proper sequence of recovery components;
• Participate in the development, implementation, and maintenance of disaster recovery plans; Educate and train DR members in technology disaster recovery planning; Review existing and proposed plans for recoverability effectiveness and identify opportunities for improvement; Provide guidance to management in assessing their control environment; Support crisis management / incident management teams during service disruption events and contribute to process improvement initiatives;
• Coordinate disaster recovery drills, testing scenarios, and post-mortem reviews to ensure effectiveness and readiness; Maintain a failure scenario document describing the possible failure scenarios/events to be included in the response plans as part of the BCP/DRP; Responsible for identifying technology business continuity risks, potential impact, likelihood and identifying the mitigation for these risks; Ensure compliance with industry regulations and standards, including ISO 22301, GDPR, etc. Stay current on trends and emerging technologies in business continuity and disaster recovery.

Stakeholder Relations Management -

• Develop and maintain sound relationships with key stakeholders including service providers to support ongoing alignment and collaboration; Monitor SLAs with relevant departments to ensure business requirements are achieved and expectations managed; Manage and provide regular reports on SLA compliance and identify areas of inefficiency.

Financial Management -

• Track expenditure in line with business needs and priorities, and within set financial parameters; Ensure efficient utilisation of the approved budget; Manage the costs involved while maintaining quality of service; Compile and provide required reports on utilisation of the budget; Identify and prevent irregular and fruitless and wasteful expenditure; Provide the required supporting documents to enable effective auditing process.

Minimum requirements

Minimum Formal Qualifications:

• B.Sc./B.Eng. in Engineering (Electrical/Electronics) or B-Degree in Computer Science/ Computer Studies/ Information Technology or related field
• ECSA Professional Registration as an Engineer will be an advantage
• ISACA Professional Registration will be an advantage

Minimum Years of Experience:

• Minimum 3 years of experience in technology disaster recovery and business continuity is required within an operations service delivery environment
• Experience in Disaster Recovery and Business Continuity plans and processes
• Experience in providing technical support in the disaster recovery process as well as the management of audits

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Job description

System Design and Planning -

• Review user requirements and provide specialist input; Translate user requirements into functional specifications and assist ETS CNS with technical design specifications; Recommend architecture deployment planning methodologies in support of ETS engineering projects delivery; Support the total asset management framework and policy for specific system area of responsibility; Provide input to RFP specifications and review; Participate in FAT/SAT; Serve on the ATNS corporate design authority on engineering for system area of responsibility; Participate in system architecture and technology forums.

Capacity Planning -

• Analyse and recommend system capacity forecast models based on utilisation trends; Assist in proper planning for capacity expansion projects as well as support the change control process.

3rd Line/Advanced  System Support Nationally and Internationally -

• Provide 3rd line support for disaster recovery, test and evaluation and simulator datasets, as well as technical services fault management where required; Obtain the input required from technical services to analyse and make recommendations on all  escalated operational system faults and potential problems affecting system performance; Analyse diagnostic information from technicians and system engineers; Test and validate changes, including software releases, to the system specific data-base, prior to implementation; Conduct tender evaluations on various systems that might have an impact on any operational system;
• Plan, together with engineering, and co-ordinate and evaluate all radar flight trials with Operations; Develop and manage electronic operational systems version control tracking for database and operational changes together with internal and external clients; Develop testing methods for the effective evaluation of system and equipment performance; Participate in site acceptance and commissioning tests of new CNS systems and equipment to ensure that specified requirements are met; Ensure and validate integrity of new scripts and procedures to be implemented by technicians as per change control policy;
• Provide guidance to technicians and support engineers on correct fault escalation and develop necessary training programs in areas of gaps; Assume technical and expert lead on proactive problem identification, problem analysis and solution recommendation; Visit other regions to ensure inter-regional co-ordination for the pursuance of successful conclusions; Make decisions on planned change control requests and provide expert advice on emergency changes; Provide recommendation on staffing levels and mentor new employees; Ensure compliance with SACAA and ICAO recommendations; Liaison with Peers, technical Support staff, ATC, SADC and other clients/stakeholders; Become conversant with the ATNS Air Traffic Service ( ATS) and maintenance and support operations and regulations; Keep up to date with changes in the maintenance environment.

Technology Research and Innovation -

• Draft white papers and position papers on area of specialist responsibility; Participate in CNS/ATM forum’s such as ICAO, ITU-T reviewing specification and agenda items; Participate in research projects in line with partnerships that have been established within technology R&D for respective area; Maintain relationships within and between regions and departments to enhance service delivery; Engage industry players through establishment of industry trends and technology evolution for respective area;
• Engage with industry players on respective system evolution; Provide input to the technology forecasting and roadmap development in research space; Provide expert specialist advice and/or support in technology solution alternatives and support new research solutions; Recommend technology direction related to systems OS, database platforms, applications servers and integration technologies Its on systems and equipment as requested and proactively when the need arises;
• Initiate and conduct research and compile documentation for proposed technological changes related to systems; Monitor, investigate and research performance shortcomings in ATM systems, re-design and make recommendations with regard to improvements and/or maintenance activities; Represent ATNS at relevant conferences and make specialist contributions when required; Draft useful; informative and concise technical reports on systems and equipment as requested and proactively when the need arises; Become expert in the use of specialised test, monitoring, and remote control equipment as part of the overall support, and maintenance programme.

Process Optimisation -

• Analyse current system functionality and establish gaps; Develop methods necessary for process optimisation and automation to improve efficiency; Develop new methods to optimise current and new technology systems to work best for ATNS’ requirements; Research and recommend software tools necessary for process optimisation and efficiency in area of responsibility; Assist ETS Performance Centre with MMS system configuration integrity in the area of responsibility; Maintain a fault management system database in line with QMS procedures; Develop testing methods for the effective evaluation of system and equipment performance.

Delivery of External Customer Requirements -

• Support key commercial requirements of customers across South Africa, the AFI region and other identified markets; Provide input into the design and implementation plan for ATNS tender bids across South African, AFI region and selected markets; Provide specialist advice and support to clients external to ATNS; Implement customer requirements as agreed with the customer; Deliver specialised tailored training programs that meet customer requirements.

Training -

• Develop operational training as required; Conduct training programs, guidance and mentoring for technicians and as required.

Stakeholder Relations Management -

• Develop and maintain sound relationships with key internal and external stakeholders to support ongoing alignment and collaboration.

Minimum requirements

Minimum Formal Qualifications:

• B.Sc./B.Eng. in Engineering / Electrical / Electronic or related field. (NHDip) National Higher Diploma, B-tech or Engineering Qualifications in Electronic Engineering and / or Computer Science.
• ECSA Professional Registration as an Engineer will be an advantage
• Post-graduate qualification in Engineering or Technology Management will be an advantage

Minimum Years of Experience:

• At least 5 years’ experience in a high-technology electronic engineering environment with in-depth knowledge and understanding of the planning, specifying, acquiring, implementing, and supporting of CNS and ATM systems
• Experience in a multi-rated ATC, procedural and radar environment with an in-depth understanding of ATC/ATM processes and procedures
• Specialised knowledge of ATM/cns system architecture, administration and configuration control, as well as research and development
• knowledge of current systems and future trends, and the interaction between airborne aircraft systems and ATM support options/requirements/efficiency drivers

go to method of application »

Job description

• Align daily operations with Operations targets and objectives, and business requirements, ensuring achievement thereof through multidisciplinary coordination across the Air Traffic Control Centre. Facilitate the execution of the Air Traffic Service Unit's business plan to support achievement of strategic Operations business objectives.

Comprehensive Oversight and Resource Integration - 

• Continuously monitor the performance of all operational positions within the Air Traffic Control Centre, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations. Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance. 
• Regularly review operational protocols and procedures, updating them as necessary to reflect best practices and the latest regulatory guidelines. Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands. Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices.

Regulatory Compliance and Quality Assurance - 

• Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties. Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures. Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.

Operations Supervision and Training -

• Provide continuous operations supervision over air traffic services, assisting with oversight in various ATS areas of the ATSU. Lead and oversee operational training within the ATSU, recommending personnel for Designated Examiner certification and ensuring high standards of proficiency and knowledge. Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations.
•  Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events. Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively. Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties.

Coordination with CAMU and Aeronautical Information Management -

• Establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow and optimal sector configurations. Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management. Stay informed of broader airspace management trends and developments, ensuring the Centre's practices are aligned with national and international standards. Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery. Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety. considerations.

Client Experience and Continuous Improvement -

• Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust. Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.

Emergency Response Leadership and Incident Management - 

• Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions. Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative communication throughout the incident. Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement. Support the Regional Manager ATS in overseeing investigations into air traffic incidents, recommending and implementing appropriate actions, and ensuring lessons are learned and integrated into future operations. Ensure that aviation safety recommendations, measures and value-added initiatives are consistently delivered, monitored, and enhanced.

Operational Proficiency and Examination Preparations - 

• Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations, ensuring comprehensive knowledge assessments. Maintain personnel operational proficiency by standing watch in various operating positions, setting a standard of continuous personnel development.

Governance, Compliance, Risk Management & Reporting -

• Support the Regional Manager ATS with the implementation of a robust governance framework for the ATS Unit. Monitor and ensure compliance of air traffic service at the ATSU with all relevant ATNS policies, processes and procedures, and relevant legislation. Support Regional Manager ATS with managing the ATSU’s performance against strategy and set targets and objectives. Support Regional Manager ATS with ATSU’s projects' overall risk assessment and issue management. Ensure compliance with relevant legislation, policy and standards. Prepare ad hoc reports as required.

Stakeholder Relationship Management -

• Establish sound relationships with all key stakeholders through continuous engagement and communication, including CAMU, ARCC, AMC, ACSA, and FRS to support ongoing alignment and collaboration. Adapt Air Traffic Management service delivery as practically as possible to meet client needs and expectations (Sector demand management). Participate in internal and industry collaborative decision making to ensure the delivery of air traffic service is aligned to business requirements. Build and maintain effective collaborative relationships with all relevant business functions and teams within ATNS to enable the required alignment and optimal Air Traffic Management service delivery.

Financial Management -

• Manage delegated expenditure in line with business priorities and objectives, and within approved financial parameters. Support the Regional Manager ATS with the development, utilisation, and management of the ATSUs budget. Ensure effective management of operational costs to support efficient utilisation of financial resources. Ensure compliance with ATNS Finance policies and processes.

People Management -

• Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands, ensuring optimal workforce deployment at all times. Manage employees in accordance with HC policies and processes. Ensure that new employees have been properly on-boarded prior to commencing work. Monitor the time and attendance of subordinates, and report absenteeism issues to management and Human Capital. Coordinate and ensure resourcing deliverables in line with the Service Level Agreements. Manage the performance of direct reports in line with the performance management process. Conduct talent reviews of staff as required by the HC Talent Management process.
•  Ensure high levels of discipline and performance standards to achieve Air Traffic Management service delivery objectives. Manage performance outputs of the team/pool by using the performance management system and taking corrective action promptly and effectively. Mentor and coach staff as required to ensure continuous development and availability of the required skills at all times. Ensure the transfer of knowledge and skills to enable sustainability within the team/pool from a succession management perspective. Conduct talent reviews in line with the HC Talent Management process. Drive employee engagement and retention within the team.

Minimum requirements

Minimum Qualifications

• Matric
• Air traffic control qualification / rating
• Grade 2 Instructor Certificate

Additional Requirements

To complete the following courses within 12 months of appointment:

• Qualified Search Mission Coordinator (SMC)
• Management Development Program (MDP)
• Grade 1 Instructor

Minimum Experience

• A current validated ATC license in a relevant discipline with the Air Traffic Control Centre.
• At least 5 years applicable ATC experience coupled to 2 years on-the-job instructional experience in the current position

Added Advantage

• Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field
• Train-the-Trainer qualification

go to method of application »

Job description

Preventative Maintenance (ATNS CNS Equipment and services) - 

• Perform all relevant maintenance activities on equipment and systems as per the relevant LSP, station instructions and equipment manufacturer recommendations.  Ensure that maintenance to buildings at the sites, the site itself such as roads, grass cutting, fencing, antenna masts, terrestrial communications, and power from point of supply is maintained to ATNS standards. Compliance to SLA’s.Ensure that the relevant equipment competences are attained as per station requirements and the appropriate Skills Matrix grading

 Corrective Maintenance (ATNS CNS Equipment and services) -

•  Perform “I” Level corrective fault diagnosis down to module (LRU) level.- Perform “I” Level corrective maintenance through module (LRU) replacement. Perform “O” Level restoration of service by reconfiguration and/or changeover by means of supervisor positions and remote control, monitoring and maintenance systems. (RCMMS).Perform “D” Level corrective maintenance where applicable as per ATNS support policy. Compliance within SLA’s

System Performance Analysis -

•  “O” Level system performance and analysis by means of supervisor positions and remote control, monitoring and maintenance systems (RCMMS).”I” Level system performance and analysis through the use of specialized test, monitoring and B.I.T.E equipment. Performance analysis using the relevant MMIS and other Computer Based Maintenance Management Systems (CBMMS). Work within the SLA framework.

Maintenance Support -

•  Draft useful, informative, and concise technical reports on systems and equipment as requested and proactively when the need arises. Capture all relevant data on the CBMMS. Compliance with RT procedures. Compliance with Airport Regulations. Understand the impact of equipment availability on the national ATM service delivery

Minimum requirements

•  A completed S4 National Diploma in Light Current Electronic Engineering granting admittance to ECSA as an Engineering Technician or Technologist
• 2 years in CNS ATM equipment maintenance 

go to method of application »

Job description

Strategic Alignment -

• Align daily operations with Operations targets and objectives, and business requirements, ensuring achievement thereof through multidisciplinary coordination across the Air Traffic Control Centre; Facilitate the execution of the Air Traffic Service Unit's business plan to support achievement of strategic Operations business objectives.

ATS Operations Management - Comprehensive Oversight and Resource Integration: 

•  Continuously monitor the performance of all operational positions within the Air Traffic Control Centre, using real-time data and feedback to assess and ensure consistent adherence to required standards and regulations; Identify potential areas of synergy between different units, encouraging cross-unit collaboration and knowledge sharing to enhance overall Centre performance;
• Regularly review operational protocols and procedures, updating them as necessary to reflect best practices and the latest regulatory guidelines; Ensure the effective integration and utilisation of all resources to meet the service delivery capabilities required, aligning with customer expectations and operational demands; Enforce strict adherence to South African Civil Aviation Regulations, Technical Standards, and the International Civil Aviation Organisation’s Standards and Recommended Practices. 

Regulatory Compliance and Quality Assurance:  

• Investigate reports of non-compliance with regulations and procedures, providing detailed feedback and recommendations for corrective actions to relevant parties; Participate in rating and validation examinations, highlighting any discrepancies, and ensuring the adherence to standard procedures; Continuously monitor and identify any trends or indicators of potential deterioration in safety or service levels, implementing proactive plans to maintain high standards.  

Operations Supervision and Training:  

• Provide continuous operations supervision over air traffic services, assisting with oversight in various ATS areas of the ATSU; Lead and oversee operational training within the ATSU, recommending personnel for Designated Examiner certification and ensuring high standards of proficiency and knowledge; Develop, maintain, and review the air traffic service’s Station Standing Instructions, policies, procedures, service level agreements, and procedural documents, ensuring they are up-to-date and in compliance with current regulations. 

Multidisciplinary Briefings:  

• Conduct regular, detailed briefings with representatives from all operational units, ensuring everyone is informed about current operational statuses, imminent changes, or notable events; Use these briefings to reinforce a culture of transparency and open communication, where challenges, successes, and strategies are shared and discussed collaboratively;  Ensure that critical information, such as changes in regulations, technological updates, or lessons learned from incident reviews, is disseminated promptly and clearly to all relevant parties. 

 Coordination with CAMU and Aeronautical Information Management: 

•  Establish a strong, collaborative relationship with the CAMU’s Air Traffic Flow Specialist, working together to develop and implement strategies for efficient air traffic flow and optimal sector configurations; Provide the CAMU with accurate, timely data and feedback, enabling them to make well-informed decisions that contribute to smooth, efficient air traffic flow management; Stay informed of broader airspace management trends and developments, ensuring the Centre's practices are aligned with national and international standards; Manage and implement Aeronautical Information Management systems, enhancing the support level and efficiency of Air Traffic Service delivery; Actively engage in the review of legislation impacting Air Traffic Services, providing informed inputs and advocating for operational needs and safety considerations.

Client Experience and Continuous Improvement: 

• Ensure communications with all parties maintain the highest standards of clarity, empathy, and timeliness, fostering positive experiences and trust; Identify and recommend improvements in processes and procedures, focusing on innovation, research, and the commercial viability of new initiatives.  

Emergency Response Leadership and Incident Management:  

• Develop, maintain, and regularly test comprehensive emergency response plans, ensuring all staff are trained and prepared to execute their roles effectively under crisis conditions; Lead the response to emergencies or major operational disruptions, coordinating efforts across all relevant units and maintaining clear, authoritative communication throughout the incident;
• Conduct thorough post-incident reviews to identify causes, assess the effectiveness of the response, and develop strategies for improvement; Support the Regional Manager ATS in overseeing investigations into air traffic incidents, recommending and implementing appropriate actions, and ensuring lessons are learned and integrated into future operations; Ensure that aviation safety recommendations, measures and value-added initiatives are consistently delivered, monitored, and enhanced

Operational Proficiency and Examination Preparations: 

• Prepare and issue unit orders and local knowledge questionnaires for rating and validation examinations, ensuring comprehensive knowledge assessments; Maintain personnel operational proficiency by standing watch in various operating positions, setting a standard of continuous personnel development.

Governance, Compliance,  Risk Management & Reporting - 

• Support the Regional Manager ATS with the implementation of a robust governance framework for the ATS Unit; Monitor and ensure compliance of air traffic service at the ATSU with all relevant  ATNS policies, processes and procedures,  and relevant legislation; Support Regional Manager ATS with managing the ATSU’s performance against strategy and set targets and objectives; Support Regional Manager ATS with ATSU’s projects' overall risk assessment and issue management; Ensure compliance with relevant legislation, policy and standards; Prepare ad hoc reports as required.

Stakeholder Relationship Management -

• Establish sound relationships with all key stakeholders through continuous engagement and communication, including CAMU, ARCC, AMC, ACSA, and FRS to support ongoing alignment and collaboration; Adapt Air Traffic Management service delivery as practically as possible to meet client needs and expectations (Sector demand management);
• Participate in internal and industry collaborative decision making to ensure the delivery of air traffic service is aligned to business requirements; Build and maintain effective collaborative relationships with all relevant business functions and teams within ATNS to enable the required alignment and optimal Air Traffic Management service delivery.

Financial Management -

• Manage delegated expenditure in line with business priorities and objectives, and within approved financial parameters; Support the Regional Manager ATS with the development, utilisation, and management of the ATSUs budget; Ensure effective management of operational costs to support efficient utilisation of financial resources; Ensure compliance with  ATNS Finance policies and processes.

People Management -

• Develop and implement staffing strategies that are responsive to fluctuating traffic patterns and other variable operational demands, ensuring optimal workforce deployment at all times; Manage employees in accordance with HC policies and processes; Ensure that new employees have been properly on-boarded prior to commencing work; Monitor the time and attendance of subordinates, and report absenteeism issues to management and Human Capital;
• Coordinate and ensure resourcing deliverables in line with the Service Level Agreements; Manage the performance of direct reports in line with the performance management process; Conduct talent reviews of staff as required by the HC Talent Management process; Ensure high levels of discipline and performance standards to achieve Air Traffic Management service delivery objectives ; Manage performance outputs of the team/pool by using the performance management system and taking corrective action promptly and effectively;
• Mentor and coach staff as required to ensure continuous development and availability of the required skills at all times; Ensure the transfer of knowledge and skills to enable sustainability within the team/pool from a succession management perspective; Conduct talent reviews in line with the HC Talent Management process; Drive employee engagement and retention within the team.

Minimum requirements

Minimum Formal Qualifications:

•  Matric
• Air traffic control qualification / rating
• Grade 2 Instructor Certificate

 Additional Requirements

•  To complete the following courses within 12 months of appointment:
• Qualified Search Mission Coordinator (SMC)
• Management Development Program (MDP)
• Grade 1 Instructor

 Minimum Years of Experience:

•  A current validated ATC license in a relevant discipline with the Air Traffic Control Centre.
• At least 5 years applicable ATC experience coupled to 2 years on-the-job instructional experience in the current position

 Added Advantage

• Tertiary qualification in Business Management, Aviation Management, Operations, or any relevant field
• Train-the-Trainer qualification