Face-to-Face Fundraiser - Century City, Cape Town at Impact

Job Description

• As a Face-to-Face Fundraiser, your primary responsibility will be to engage with the public in person in order to raise funds and awareness for our organization.
• You will be actively seeking out potential donors, informing them about our cause, and inspiring them to make a donation or become a supporter of our organization.
• You will be representing our organization in a positive and professional manner, building rapport with members of the public, answering questions and addressing any concerns they may have.

Responsibilities:

Deliveries

• Achieving fundraising targets individually by recruiting two or more new monthly donors daily.
• Aligning fundraising targets in conjunction with the existing strategy. The targets set to address the key management targets: 10 validated sign-ups per week, age (30+), and average gift (ZAR 300+).
• Providing regular feedback on set daily and/or weekly objectives to the team leader.
• The objectives can consist of key performance indicators (sign-ups per hour, average gift) as well as qualitative targets (focusing on stopping certain groups of people, improving the script, objections handling, etc.)

Coordination and communication

• Assist with ensuring that fellow team members’ numbers and performance standards are sufficient to meet fundraising targets.
• Assist with the training of your new team members with the support of the team leader.
• Assist with keeping fellow team members motivated and energized to perform at their best.
• Debrief with the team and team leader regularly to address areas of concern.
• Maintain daily communication with team members to ensure you are all on the same page
• Ensure company's standards and job expectations are met.

Administration

• Completing daily/weekly performance forms to be submitted to the team leader upon request.
• In time sheets accurately on a daily basis for submission to the team leader at the end of every shift

Skills and Requirements

• Ability to meet fundraising targets and work with deadlines.
• Face-to-face fundraising/sales experience.
• Experience working in teams and taking leadership roles.
• Excellent oral communication skills to be inspiring and persuasive.
• Outgoing personality with a positive attitude.
• Self-confidence and conviction – the ability to take leadership roles in difficult situations without becoming disparaged.
• Ability to work unsupervised professionalism, reliability, and punctuality.
• Must be a team player.
• Ability to commit to continuously changing shifts.