Fresh Job Openings at Ares Holdings

Job Summary 

Retail Team Management

• Works closely with the Merchandise & Planning Manager (dotted line) and Retail Ops Manager
• Reviews sales data from previous cycles in order to make recommendations to retail stores at the time of sample viewing and forecasting with Merchandise and Planning Manager
• Retail inventory management of OWN STORES on a daily basis in order to review:
• Monitor sell-through by store and webstore
• Stock level management as per capacity - Re-allocates stock through inter-branch transfers to ensure the right stock is in the right store (stores never over or under stocked)
• Rotating inventory as per the seasonal plan set out by the Retail Planner. Supply stores with a detailed sku list of stock to be returned/rotated during season
• Inventory control of stock transfers between DSV and Stores and highlight any discrepancies to Area Manager
• Track stock in transit to ensure delivery to stores take place on time.
• Own and manage store planograms implemented by Visual Merchandiser
• Manage and implement quarterly and annual PI & Cycle count process per retail location
• Manage virtual locations to ensure after each stock movement stock is cleared from the variance location
• Retail team management on store level to ensure inventory plan is executed as per the seasonal plan from Retail Planner. Any issues to be reported daily to the AM and Retail Manager
• Work closely with Wholesale Planner to ensure Partner Store inventory rotation aligns with seasonal plan and to Concept Stores
• Accountable to have the right stock at the right time and the right store

Manage and maintain daily store operations by:

• Supporting stores and finance to ensure cash up’s balance.  Report issues to Area Manager
• Lead all investigations no matter how small in a timely manner.
• Maintain retail manual and group information’s
• System Champion
• Assist all retail stores and HQ retail staff with system related processes & the implementation thereof.
• Assisting with problem / error solving & facilitate communication of customizations with CSA, DSV (through the IT Support HEAD)
• Assess training needs and inform HR to implement

Marketing

• Align with marketing to ensure styles are in store at the right time to support windows

Set up and implement new retail store

• Handle new store openings as per the project management timeline

Reports

• Weekly retail reports (per store & consolidated): Top 10 models, bottom 10 models, percentage contribution to total units, NPI % contribution, weekly revenue per store vs. same week period of previous year vs. target, ASP's, etc.Report to Ops Managers, Head Office and Agents.
• Retail Return Report (DSV vs SAP)
• Unexported Items

General

• Be dedicated to meet all targets and deadlines
• Stand in for managers on leave
• Report and solve all system related issues including phones, credit cards, operating system, cctv and alarm
• Stand-in for management team during leave at store level

Cistech Point of Sale Champion

• Familiarise and understand the operating system to assist all retail stores and HQ retail staff with system related processes and the implementation thereof –
• Assisting with problem/error solving and facilitate communication of customisations with CSA (Crocs South Africa)
• Necessary competancies for success
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind
• Action Oriented: Enjoys working hard, is action oriented and full of energy for the things he/she sees as challenging
• Presentation Skills: Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports and bosses
• Quick Learner: Learns quickly when facing problems; a relentless and versatile learner; open to change; analyses both successes and failure for clues to improvement
• Informing: Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit and/or organization
• Decision Quality: Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience and judgment
• Process Management: Good at figuring out the processes necessary to get things done; can simplify complex processes
• Standing Alone: Will stand up and be counted; doesn’t shirk personal responsibility; can be counted on when times are rough
• Directing Others: Is good at establishing clear directions; sets stretching objectives; is a clear communicator
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture

Qualifications and Skills:

• Grade 12 or equivalent
• Degree in Retail, Business or any other related field
• 3+ years’ experience in merchandise planning in a retail environment
• Strategic agility and able to articulate a vision and purpose.
• Advanced Excel skills

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Key Performance Area

Inventory Planning & Analysis

• Plan seasonal sales forecast to revenue and product margin targets for Retail and Ecommerce
• Key metric review: Product Margin, ATV, UPT, ASP
• Promotional reviews
• Store capacity and SKU capacity & productivity
• Actual sales versus sales forecast
• Product aging
• Seasonal post-mortem
• On Time and In Full (OTIF) retail reporting
• Weekly store EOD report reviews and actions
• Daily KPI Report
• Provide input into retail store grid assortment based on historical data and consumer profile
• In season planning reviews versus plan and sales forecast adjustments
• Seasonal allocation plan together with marketing calendar and visual merchandising requirements
• Work with brand principal counterparts on all forecasting requirements
• Plan inventory for staff uniforms, staff allocation and marketing seeding

Stock Procurement

• Generate demand plan per channel in line with OTB targets
• Ensure product arrival is aligned to seasonal launch plan
• Internal order placement and ongoing management

Inventory Control

• OTB monitoring
• Inventory Turn tracking
• Manage inventory per location (virtual & store locations), including investigations to resolve stock queries
• SAP inventory accuracy management by location (virtual & store locations)
• Capacity planning
• Cycle counts & Stock takes

Stockholder Management

• Build relationships with key stakeholders (Group Planning Lead etc.), customers, supplier and partners

Allocation

• Fill Retail Internal Orders on a weekly basis
• Top Seller Report
• Price List Load and maintenance
• Set up and maintain replenishment cadence by store, which is cost effective (courier) and meets store sales requirement
• Maintain allocation tool and implement developments when needed (excel based)
• Weekly Sales Tracker Report.

Company Values

• Delightfully Democratic
• People-Purposed Design
• Inherent Simplicity
• Imaginative Innovation
• Unapologetic Optimism
• Confidently Comfortable

People Management

• Ensure role clarity and effective goal setting
• Mentor and coach Retail Inventory Controller to ensure to ensure an optimal team strategy is achieved
• Handle IR issues and performance management and discuss disciplinary requirements with HCM
• Manage the GOLP process of for all team members
• Monitor the application of the HR Value Chain and adherence to people-related SOP’s

Qualifications and Skills:

• Grade 12 or equivalent
• Degree in Retail, Business or any other related field
• 3+ years’ experience in merchandise planning in a retail environment
• Strategic agility and able to articulate a vision and purpose.
• Advanced Excel skills

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Customer Communication

• Customer Queries (Inbox and Telephonic)
• Clear communication with customers on late deliveries, stock availability and short shipments
• Upselling based on ATS if we do not have stock of a particular style
• Assist Visual Merchandiser with queries, stock transfers etc.

Order Management & Processing

• Forward Sales Order Entries - accurate and within the given deadline
• Update sales orders with confirmed delivery dates
• Ensure VAS details are correct, up to date at DSV and executed in full
• VAS ticket ordering - well in advance
• Returns based on line manager approval - executed and followed through till credit passed
• Agent and House account report monthly on Open Orders vs Purchase orders
• Customer purchase order details on relevant sales orders

Reports

• Returns Report
• AR Report - CS execution based on Finance comments
• Daily tracking of Invoice + Integrated Order to DSV vs Monthly target
• Monthly open sales order report to all agents

Returns

• Process Returns and pass credits within SLA

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Job Description

• Under Armour Canal Walk is looking for a sales assistant to join their team.
•  This would be an ideal opportunity for students studying Retail Management, Fashion or Sports Management.   
• Well-Established and fast-growing international sports brand is looking to employ Sales Assistants to join their dynamic team.
• Working with them means one key thing: no matter what you do, you see every day and every project as a chance to push your field forward. In every store and every office, they build teams where everyone is an MVP and together, they tackle every challenge head on.

Company Values:

• We Will – Love Athletes
• We Will – Stand for Equality
• We Will – Fight on Together
• We Will – Create Fearlessly
• We Will – Always Connect
• We Will – Stay True
• We Will – Think Beyond
• We Will – Celebrate the Wins

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Job Description

• Under Armour Ballito is looking for an Assistant store Manager to join their team.
• Apollo Brands Pty Ltd, the distributers for Under Armour in South Africa, are looking for an experienced and enthusiastic Assistant Store Manager to join their dynamic team.
• Working with the Under Armour team is demanding, challenging and rewarding, no matter what you do, you see every day and every project as an opportunity and a chance to push your field forward. In every store and every office, Under Armour is building teams where everyone is an MVP and together, they tackle every challenge head on.

Company Values:

• We Will – Love Athletes
• We Will – Stand for Equality
• We Will – Fight on Together
• We Will – Create Fearlessly
• We Will – Always Connect
• We Will – Stay True
• We Will – Think Beyond
• We Will – Celebrate the Wins

Requirements:

• Grade 12 or equivalent
• 1 – 2 years management experience
• 3 – 4 years retail experience
• Sports knowledge advantageous

go to method of application »

Job Description

• Under Armour Canal Walk is looking for a sales assistant to join their team.
•  This would be an ideal opportunity for students studying Retail Management, Fashion or Sports Management.   
• Well-Established and fast-growing international sports brand is looking to employ Sales Assistants to join their dynamic team.
• Working with them means one key thing: no matter what you do, you see every day and every project as a chance to push your field forward. In every store and every office, they build teams where everyone is an MVP and together, they tackle every challenge head on.

Company Values:

• We Will – Love Athletes
• We Will – Stand for Equality
• We Will – Fight on Together
• We Will – Create Fearlessly
• We Will – Always Connect
• We Will – Stay True
• We Will – Think Beyond
• We Will – Celebrate the Wins

go to method of application »

Cashbook

• Review and oversight of the following
• General processing
• Credit card processing
• Petty cash processing
• Record journal entries

Data Capturing and Reconciliation

• Prepare reconciliations for each balance sheet account.
• Review cash & credit card account reconciliations
• Record journal entries
• Capture statutory returns: PAYE, SDL, VAT
• Capture payroll journals

Creditors Control

• Capture invoices
• Prepare payments.
• Record journal entries

Supervise Team

• Supervise the debtors and creditors clerk, including daily support, performance reviews and career planning.

General

• Assist with preparation of budget models.
• Managing UA account and preparing payment forecasts based on goods landed and due.
• Weekly review of FEC and additional cover forecast based on statement and forecast inbound report. Monitor forward exchange contract expiry dates and notify CFO to extend/draw down.
• Assist auditors with any queries arising in the audit.
• Assist with any ad hoc duties!

Reporting

• Preparation of monthly management accounts including presentation and analysis of accounts to FM
• Cash flow weekly template updates
• Weekly sales tracker preparation and margin review
• VAT return and liability reconciliation
• VAT turnover reconciliation (month and period to date)
• Sales system reconciliations - POS (Shopify and Cistech / new POS)
• Fixed asset register maintenance and General Ledger reconciliation
• Inventory valuation and reconciliation to General Ledger
• Assisting FM in monthly provisions
• FX provisions based on shipment update, discount provision, stock write off provision, etc
• Payroll reconciliation SAGE to General Ledger (month and period to date)
• Rental Commitment schedule update and General Ledger reconciliation
• POS reconciliation – financial controller signing off on it daily.

Requirements

• Relevant tertiary qualification (BCom or similar)
• Exposure to articles
• At least 3 years’ working experience within a retail or similar environment.
• Knowledge of an accounting system – knowledge of SAP Business One would be advantageous.
• Advanced knowledge of Excel
• Able to handle large volumes of data
• Analytical
• Pressure resilient

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Company Values:

• We commit to the wellbeing of our team.
• We work with a positive attitude.
• We believe in our team.

Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds.
• Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
• Close the sale & secure add on sales.
• Invite your customer to back & turn them into Birkenstock fans.
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel and accessories from the storeroom daily.
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
• Ensure stock entries in the POS systems are accurate.
• Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility.
• Ensure you are allocated a buddy initially & that you learn from them.
• You must attend quarterly training sessions & complete the assessments.
• Ensure you receive monthly feedback from your manager.
• Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
• These are essential as they will determine your eligible for promotions.

Merchandising

• Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
• Ensure sizes are replenished.
• Assist the team to change the windows/ Mannequins fortnightly.
• Ensure POS materials are stored in the area to avoid damage.
• Grade 12 or Equivalent
• Min. 6 months customers services experience
• Birkenstock knowledge advantageous
• Able to work flexible shifts.

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Analytical skills:

• Monitor sales data, by price, category, trend, consumer, etc., post season, in season and pre-season
• Competitive report every season, analysing surrounding ftw market
• Build a pricing hierarchy at the beginning of each season
• Identify and understand sales and consumer trends and make recommendations
• Monitoring the timing and scope of seasonal changes
• Make recommendations and assist with merchandising
• Develop supply strategies that will minimize stock outs while maximising inventory turns
• Communicating with Vans stores and maintain this relationship
• Set up seasonal line lists for Retail Stores as well as Wholesale Accounts
• Analyse Market Place sales and assist in ensuring the right product is available at the right time to the right stores.

Inventory Management:

• Understand and maintain desired inventory levels of the assortment within each category for every month. Managing Store Capacities
• Track Ecom stock, ensuring right product goes live at the right time
• Manage and organising the sample room, keeping it in order and tidy
• Merchandising of Showrooms (especially during sell in period)
• Creating Merchandising boards for both retail and wholesale
• Ensure plans are in place to meet marketing launches, promotional activation, etc.
• Order Tracking and reporting
• Assist with checking ATS (Available to Sell)
• Assist with pricing structure for staff purchases and sample sales when necessary
• Ensuring correct stock goes on sale each season
• Weekly audit of stores each week to ensure correct product is displayed correctly
• Catalogue creation every season
• Handling/organising damaged stock
• Weekly tracking of all key marketed stories with report back
• Bimonthly store visits in Cape Town

General:

• Maintaining a professional image whilst in the office and travelling
• Assist with any ad hoc duties
• Any other reasonable and lawful ad hoc tasks or duties that may be required from time to time
• A formal job description will be provided with the contract of employment should you accept this offer.

Requirements:

• Relevant tertiary qualification
• 1-2 years’ experience in a similar role
• Stores experience will be an advantage
• A strong understanding of lifestyle footwear brands and the market opportunities within the retail, wholesale and Ecommerce sector
• Strong administration skills
• Strong merchant skills
• Highly numerate and able to deal with large volumes of data
• Organized and deadline driven with exceptional attention to detail
• Sound understanding of supplier profiles
• Must have good problem-solving skills
• Understanding of supply chain processes and concepts
• Ability to prioritize tasks according to importance in a fast-paced environment
• Multi-tasking capability without compromising on quality
• Dependable, punctual and able to work flexible working hours
• Valid Driver's license and own transport
• Willing to travel locally