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• As a Clinical Sales Consultant, you will be accountable for managing customer relationships to ensure customers receive value and Return on Investment from VitalAire products and services. Recognizing opportunities for cross-selling and up-selling through regular contact, including face to face visits, and monitoring of customer needs.
• Identifying opportunities and setting up meetings with other divisions and/ or stakeholders in current customer accounts. 
• Educate and inform the doctors about VitalAire services, products and equipment.
• Manage target areas and arrange appointments.
• Organize group training with doctors and nursing staff and administration regarding marketing and sales documentation.
• Monitor customer performance and reporting back to the prescribing doctors. To create interest in the product and ensure sales
• Manage own territory, ability to travel country trips and monitor and research development and changes in assigned territories.
• Engage in continuous learning to exhibit a thorough understanding of VA products and solutions.
• Monitoring of customer performance and reporting back to the prescribing doctors.
• Resolve complaints about products & services and provide after sales follow up to ensure excellent standard of service.
• Acting as a strategic advisor to all appropriate stakeholders within a customer account through continued research and detailed analysis to understand and anticipate customer needs.
• Following up and monitoring customer queries and complaints through effective interdepartmental communication to ensure timeous resolution.
• Establishing open communication channels between the customer and relevant departments within VA to ensure customer satisfaction.
• Prospecting on a consistent basis through cold calling, customer referrals and networking to obtain appointments with appropriate stakeholders
• Conducting effective preparation for appointments and engaging in continuous research on  customer needs and options, current market position, Industry opportunities and challenges. Setting-up meetings with prospective customers to diagnose needs, create value and present solution offerings.
• Ensures profitability for VA and effective service delivery to customers. 

Are you a MATCH?
 Educational requirements

• Sales and Marketing Degree/Diploma
• Matric (Senior Certificate)

Experience

• 3 to 4 years previous sales experience in medical field
• Valid driver's license
• Knowledge and Know-how specific to the job
• Operate autonomously
• Knowledge of strategic prospecting through cold calling, referrals and networking
• Knowledge of a consultative and diagnostic sales process 
• Business acumen including knowledge of business sectors, current market and industry status 
• Knowledge of new business development
• Knowledge of account management and post-sale relationship management
• Strong negotiation skills  

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• In this role, you will be responsible for consolidating and compiling data for VitalAire’s monthly Flash, quarterly Variance, and quarterly Efficiency reporting. You will facilitate the annual target-setting and monthly rolling forecast processes across various business entities, while assisting in the compilation and control of internal investment decisions. Additionally, you will partner with key stakeholders to ensure data reliability, streamline reporting interfaces, and analyze actual-vs-target performance metrics.
• To assist in the monthly and quarterly reporting to Global Business Unit (GBU). (Flash, Target and Rolling Forecast comments and templates)
• To assist in the validation of reported data through ERP systems, reporting supplementary data into the ERP systems (Headcount, Margin by product and by therapy, etc)
• Sales data reporting, including Variance Analysis and Sales Flash reporting.
• Perform regular cost stacks & major cost and expense analysis and report to the Finance Manager on risks and identified issues and assist in the preparation of board presentations.
• Compilation of Area investment requests and assisting in the approval and allocation process, organise and Lead Investment tracking meetings with operations and participate in monthly P&L review meetings with Business line Directors.
• Sound knowledge of Microsoft BI and clear communication with GBU Operation Control teams.

Are you a MATCH?
 Educational requirements

• Education: Matric plus BCom Accounting/ BSc Engineering, preferable
• Matric (Senior Certificate)

Experience

• 3 to 5 years relevant experience in Operations Control
• Valid driver's license
• Knowledge and Know-how specific to the job
• Understanding of relationships between operational levers, actions and the reported business performance indicators including financials.
• Knowledge of reporting systems,
• IT knowledge (ERP, Google)