Fresh Jobs at Econo Foods

PURPOSE OF THE ROLE

• The General Store Assistant responsibilities include receiving and off-loading stock, place and arrange items in fridges, on shelves and in store, merchandising and cleaning.

KEY RESPONSIBILITIES

• Stock Receiving and off-loading
• Pre-Packing
• Merchandising and Cleaning
• Reporting & Counting
• Teamwork
• Housekeeping and Safety Standards

Requirements
KNOWLEDGE, SKILLS & EXPERIENCE REQUIRED

Educational Background:

• Grade 12
• Ability to communicate fluently in English (written and verbal)

COMPETENCIES

• Ability to show initiative
• Ability to work as part of a team
• Self-motivated and reliable
• Performance Driven
• Well-organised
• Ability to communicate fluently in English (written and verbal)

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PURPOSE OF THE ROLE

• We are seeking a detail-oriented and organized Retail Administrative Supervisor to oversee the administrative operations of our retail store. The Retail Administrative Supervisor will be responsible for managing administrative tasks, supporting store management, and ensuring smooth day-to-day operations. 

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Supervise and coordinate administrative staff, including scheduling, training, and performance management.
• Oversee store administrative functions, including payroll processing, timekeeping, and employee scheduling.
• Manage inventory of office supplies and ensure adequate stock levels are maintained.
• Coordinate with vendors and suppliers to order and replenish office supplies as needed.
• Provide administrative support to store management, including drafting correspondence, preparing reports, and scheduling meetings.
• Ensure compliance with company policies and procedures, including safety protocols and data security measures.
• Maintain accurate records and files, including employee records, invoices, and correspondence.
• Assist with customer inquiries and issue resolution as needed.
• Monitor and manage store expenses, including tracking and reconciling invoices and expenses.
• Monitor and maintain inventory levels, ensuring adequate stock is available to meet customer demand.
• Collaborate with the sales team to optimize product placement, promotions, and marketing displays.
• Assist in creating and updating pricing labels, product descriptions, and signage.
• Assist in training new retail team members on administrative procedures and customer service standards.
• Prepare regular sales and inventory reports for the store leadership team, identifying trends and opportunities for improvement.
• Contribute to maintaining a clean, organized, and visually appealing store environment.

Requirements
QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• 3 years previous experience in retail administration or similar role. Preferably in the FMCG retail industry.
• Supervisory or team leadership experience (preferred)
• Experience with retail management software or POS systems (preferred)
• Knowledge of administrative procedures and best practices
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)

COMPETENCIES REQUIRED

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Accuracy and attention to detail.

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PURPOSE OF THE ROLE

• We are seeking a dynamic and experienced Retail Trainee Store Manager to lead our team and drive the success of our Econofoods Retail Store. The ideal candidate will have a proven track record of achieving sales targets, delivering exceptional customer service, and effectively managing store operations. With an ability to reduce risk and stock losses, and ensure world-class store standards in order to meet business targets. The Store Manager will be responsible for all the operational aspects relating to the Store, as well as to empower and lead the team of employees to reach and exceed business objectives. 

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.

Requirements
QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification. A tertiary qualification will be an advantage.
• Previous experience of 3-5 years as a retail trainee manager or assistant manager, preferably in the FMCG retail industry, leading a team. 
• Proven track record of achieving sales targets and delivering excellent customer service.
• Knowledge of retail operations, including inventory management, merchandising, and store procedures.
• Valid Driver's license preferably your own vehicle.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong leadership and team management skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.