Fresh Jobs at FirstRand Corporate Centre

Job Description

• To be responsible for analysing, implementing, and managing technology solutions specifically tailored to enhance the efficiency and effectiveness of legal operations. This role requires a unique blend of technical expertise, legal knowledge, and analytical skills to ensure that technology solutions align with the strategic goals of our legal department.

Are you someone who can:

• Evaluate and analyse current legal technology systems and processes.
• Recommend and implement technology solutions to improve legal operations.
• Collaborate with legal and IT teams to integrate new technologies effectively.
• Provide training and support to legal staff on technology tools and systems.
• Monitor and troubleshoot technology systems to ensure optimal performance.
• Stay updated on emerging legal technology trends and innovations.
• Ensure compliance with data security and regulatory requirements.
• Serve as the first point of contact for business requests and queries.
• Administer and monitor user access, ensuring all changes are approved by Line Management.
• Implement changes to the application environment with minimal disruption.
• Manage the secretarial duties for the Change Advisory Board and keep stakeholders informed of any technology changes.
• Define and manage Service Level Agreements (SLAs) with key service providers.
• Generate and analyse performance metrics to track support team effectiveness.
• Plan, direct, and coordinate legal projects to ensure goals are met.
• Monitor project progress and resolve issues to enhance client service delivery.
• Develop and advise on change strategies aligned with project requirements.
• Use technology, including AI, to generate meaningful analysis and management information.
• Application of technology, including AI, to support and train the legal advisers to enhance their ability to generate meaningful research, management information, legal briefs, reports, memoranda, and other documents as required.

Qualification:

• Bachelor’s degree in TECHNOLOGY, IT, LAW or a related field.

Experience:

• 3-5 Years relevant experience

Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and presentation abilities.
• Proficiency in risk management software and tools.
• Ability to work independently and collaboratively in a team environment.

Personal Attributes:

• High attention to detail and accuracy.
• Strong ethical standards and integrity.
• Ability to handle confidential information with discretion.
• Proactive and self-motivated with a strong sense of responsibility.

Deadline:18th August,2025

go to method of application »

Job Description

• The purpose of the role is to manage successful end-to-end delivery and execution of projects and initiatives within the Change Framework, ensuring business partnership and product enablement through the implementation of strategic initiatives. Furthermore, ensuring that projects deliver within budget with effective resource management across the value chain.

Are you someone who can:

Management Accountability:

• Assist the business and product owners to formulate business cases in terms of the product value proposition, with follow through to benefits realization.
• Study all aspects of the defined business strategy to ensure that there is clarity on the requirements of identified strategic initiatives and a high degree of alignment.
• Drive end-to-end delivery of the assigned projects and initiatives through a robust project planning and reporting and all project design and enablement communities via reporting through the change framework.
• Understand high level conceptual input into the business design of the area where the initiatives under management will impact business design.
• Ensure end-to-end enablement of the project to business as usual with a focus on continued delivery after closure.
• Include Systems Development Lifecycle (SDLC) in projects to ensure appropriate work stream outcomes of that include but not limited to: management and engagement of the delivery capability i.e. change management, tech, design etc.
• Ensure that benefits defined in business cases are realized and that potential shortfalls or changes in the environment are highlighted to steering committees. Make recommendations to realign projects and initiatives or stop them if it becomes apparent that intended benefits will not be realized.
• With the PMO Lead participate in the funding negotiations for each of the initiatives under management. Ensure that separate cost centers and systems reference numbers are allocated and that all costs for the projects are accounted for.
• With the PMO Lead approve project expenses within budget and up to the assigned limit. Escalate other items to the project sponsors.
• Ensure monthly reconciliation of budget.
• With the PMO Lead for each change initiative, identify the most appropriate project team. Contract with their line managers to release them from their duties.
• Work with the managers of project team members to incorporate project deliverables into the performance contracts of the individuals. Ensure that appropriate feedback is given during the formal performance development review cycles to allow the line managers to make rating decisions.
• Co-review with PMO Lead the performance of project team members against project timelines, agreed outputs and defined quality standards. Ensure that proper consequence management is put in place for poor delivery.
• Assist with management and coaching of work stream leads.

Project Governance Accountability:

• Ensure that all projects and initiatives undertaken by the area conform to the Group's change methodology and compliance requirements and review project documentation/evidence for each component.
• Ensure quality assurance reviews on the work are completed. Ensure that findings raised on quality assurance are addressed.
• Action and ensure "fit and proper" compliance in the projects.
• Conduct root-cause analysis, design and implement mitigation plans to ensure business is prepared for future disruption in production.
• Action and ensure appropriate risk management on the project or any risk events, including management of the risk plan.
• Ensure the development of project update reports according to the frequencies determined by the key stakeholders for each project. Review reports prepared for key initiatives and write or assist with writing  the executive summaries for those projects based on the key risks, issues and milestones. Support the presentation of reports to the project steering committees.
• Ensure that all risks and issues are properly logged, classified and escalated as required.
• Ensure that the team maintains an adequate log of project activities and report items to various governance forums where required.
• Review the work prepared or executed by members of the project teams to ensure adequate quality and completeness.
• Coordinate the efforts of the different teams under management to ensure minimal duplication of efforts, maximum efficiency and to maximize value for money.
• Recommend re-allocation of resources between different areas e.g. headcount or budgets within overall approved resources for projects.
• Monitor project budgets including signing off of invoices and quotes within mandate.
• Ensure solutions are delivered and implemented according to original design, allowing for tactical changes according to longer term strategic plans.
• Ensure that projects are delivered and comply with change framework rules and policies.
• Ensure that the defined engagement model and business rules are implemented and adhered to in the area of responsibility and create corrective actions where required.
• Drive a culture of proactive compliance in the projects.
• Facilitate, support and guide the delivery and achievement of business team results.

Stakeholder Management Engagement Accountability:

• As required, actively promote the collaborative engagement of internal and external stakeholders of suppliers and projects.
• Build strong relationships with both internal and external stakeholders through continuous engagements and attendance of business forums.
• Ensure impeccable and timeous delivery levels through engagement protocols for stakeholders to understand their roles and responsibilities.

Education and Experience Required:

• B-degree with preference for a B Sc., B Sc (Eng), B Sc (Computers/IT) or equivalent NQF level 7 qualification
• Project management diploma or Certificate i.e. PMP, Prince 2 or equivalent would be an advantage
• At least five (5) years programme management experience.
• Experience in managing and delivering on a complex business projects.
• Minimum 3 years banking experience.
• Two (2) years proven people management experience/leading teams would be an advantage.

Deadline:14th August,2025

go to method of application »

Job Description

• To assist the Risk insurance department which is responsible for the Groups own insurances including but not limited to Property and Financial Institutions cover (Professional Indemnity, Crime, Directors and Officers Liability, etc). in delivering on the Groups insurance requirements

Are you someone who can:

• Co-ordinate, facilitate, prepare for, present and contribute to pre- and post-renewal meetings, take notes and attend to actions required.
• Engaging with insurance brokers to incorporate Insurers and Reinsurers requirements.
• Update and completion of proposal forms.
• Stakeholder communication and guidance throughout the process.
• System administration including management of users, BUs.
• Performance of User Acceptance Testing (UAT) on the system forms and reports.
• Collection and detailed risk analysis of underwriting information.
• Interrogation and querying of information and managing of responses.
• Submission of accurate information to the insurance brokers
• Assist in managing the placement of various insurance policies and engage with stakeholders to ensure subjectivities are met.
• Prepare premium calculations, review premium allocations and invoicing.
• Process claims within the portfolio from notification to settlement.
• Identify insurance claims from various sources, e.g., loss information systems.
• Obtain and interrogate supporting documentation.
• Assess validity against relevant insurance policy.
• Establish accurate quantum through investigation and follow up on recoveries.
• Prepare claims file and maintain accurate information on the claims management system.
• Prepare notifications, updates, Agreements of Loss, claims motivations, claims reporting and proposed settlements.
• Engage with the insurance brokers, appointed loss adjusters and claims experts, interrogate reports.
• Co-ordinate, facilitate, prepare for and contribute to meetings, take notes and attend to actions required.
• Prepare and submit settlement bordereaux.
• Oversee and assist with direct insurance claims.
• Claims management.
• Prepare monthly outstanding claims bordereaux.
• Perform claims reconciliations.
• Review proposed claims settlements, claims bordereaux and authorize in terms of mandate.
• Oversight of outsourcing and service delivery.
• Financial and risk reporting to Governance committees.
• Responsibility for the ORSA process.
• To assist with the department’s operational, financial, compliance, risk management, capital and IT requirements.
• Co-ordinate and facilitate meetings across the Group, set agenda’s and prepare and make presentations, take minutes and attend to actions items.
• Participate in various committees.
• Provide specialist guidance and support to internal stakeholders on matters relating to Group insurance and assist with ad-hoc projects.
• Assess regulatory requirements and implement procedures where necessary.
• Design, co-ordinate input, compile, review, analyse and submit various submissions where required.
• Update and submit operational and compliance risk tools (risk registers, KRI’s, self-assessments etc.).
• Attend to deliverables from assurance providers.
• System and data administrator.

You will be an ideal candidate if you:

• Have an Insurance / Risk management / Legal / Finance qualification.
• Have experience in legal / insurance / risk management / banking / finance.
• Have experience in corporate insurance - Financial Institutions cover (Professional Indemnity, Crime, Directors and Officers Liability, etc.) particularly beneficial.
• Have 3 years’ experience in a similar environment.

Deadline:16th August,2025

go to method of application »

Role Purpose: 

• To lead the creation and maintenance of a cohesive set of employee benefit policies and processes that reflect FirstRand's needs, and to ensure the consistent governing of day-to-day functions of the organisation.
• Understand the business strategy and lead the research, analysis, development and maintenance of the group benefits policies and processes, that reflect the Groups needs and to ensure a consistent set of policies to govern strategic imperatives, aligned to our FirstRand philosophy, future fit and daily functioning.
• Stay abreast of relevant industry risk management best practices and legislative amendments. and suggests ways to leverage these to ensure continuous improvement.
• Lead high quality qualitative and quantitative benefits research and best practice to create synergy across FirstRand. 
• Benchmark the Group's employee benefit policies and processes with those of other institutions both locally and internationally.
• Understanding employee needs in order to deliver quality benefits solutions aligned with business plans.
• Review, design and deliver optimised employee solutions, processes and systems ensuring FirstRand aligns to global best practices, reduces risk, attracts, and retains talent.
• Ensure the alignment of benefit policies and processes with changes in the organisation and legislative or statutory environment.
• Establish relevant reporting requirements, analyse trends to drive benefit design and decision making. 
• Ensure the publication and dissemination of new and revised policies and process to internal and external stakeholders.
• Manage the coordination of training, awareness campaigns and other communication channels, on benefit policy and process changes.
• Engage with relevant stakeholders to establish, review and implement processes that enable employee benefit policies (including, but not limited to CTE, relevant Human Capital teams, Workday).
• Establish mutually beneficial relationships, that supports thought leadership, innovation and integrated practice solutions.

Qualifications:

• Minimum Qualification – Postgraduate degree 
• Preferred Qualification – CA (SA)   

Experience:

• 5 to 8 years experience in a similar environment, of which 2 to 3 years ideally at management level   
• Knowledge of current and developing risk benefit issues and trends in area of expertise.  
• Knowledge of the principles and procedures of benefits design. 
• Knowledge and understanding of corporate policies and procedures and the regulatory environment   
• within which they operate and subsidiaries within which FirstRand operates. 
• Knowledge of legal documentation procedures and requirements. 
• Excellent policy awareness, strong analytical understanding of risk benefit nuances and strategic solutions to related problems.

Deadline:14th August,2025

go to method of application »

Job Description

• To develop and lead a team that understands the various data sources, how the data flows through the organization and provide expertise, thought leadership, guidance and support through translating business needs into long-term innovative architecture solutions by analyzing data, conducting root cause analysis, engaging with relevant stakeholders across the business and recommending improvements to data pipelines, data quality, metadata, master and reference data, data access management.

Are you someone who:

• Understands data sources and map to target systems/ solutions.
• Provide transformation rules to Data Engineers.
• Understands business rules and requirements to solve specific use cases.
• Ensures that process conforms to business objectives and complies with Group Information Architecture.
• Applies company, business, Group and/ or relevant industry knowledge for analysis.
• Prepares and present findings on data analysis in written and verbal reports to key stakeholders.
• Assists with the mapping of the various source systems to the relevant enterprise data model elements (engage with the Data Modelers where the models need to be extended), and enterprise reference data.
• Query and connect data from disparate sources to identify areas where changes are required.
• Conduct analysis, time-series analysis, and classification models and deliver accurate and high-quality analysis (e.g. test design and analysis).
• Utilize methodologies and methods for accessing, analyzing and presenting data.
• Research new data sources and analytical tools with the aim of improving the process and underlying data analysis.
• Understand the quality of data and engage with relevant stakeholders to correct data (if and when necessary), thereby ensuring usability is in line with requirements.
• Keep up to date with new data assets and products in order to identify new opportunities, capabilities and trends that would add value to business.
• Check accuracy of data and if it is within relevant thresholds (reasonability) and compare the new output with existing requirements.
• Attend and participate at relevant Steerco's, data working forums and Executive forums and present case as and when required.
• Provide relevant business management reports that are submitted to Exco and other relevant forums.
• Analyse and recommend changes to data pipelines of existing and new initiatives with the aim of aligning these to avoid duplication in data pipelines, inconsistent mappings, etc.
• Partner with stakeholders to grasp problem specifics - collects, processes and analyses data to quantify the scope, nature and severity of the problem.
• Engage with Data teams to understand the data landscape.
• Engage and drive conversations with relevant stakeholders to unpack project and requirements.
• Evaluate options based on business requirements and provide input into viable solution based on analysis.
• Work with the relevant Data stakeholders when new data or changes to existing solutions are required and manage timelines and expectations with business.
• Identify opportunities/changes which need to apply in Data Analytics solutions (e.g. Cubes/Production reports).
• Attend relevant priority session and provide motivation to get item prioritized.
• Ensure proper handover and provide relevant artifacts to stakeholders.
• Keep up to date with local and global trends and provide subject matter expertise to relevant stakeholders in area of expertise.
• Provide thought leadership in area of expertise.
• Coach, guide and train Data Analyst I and perform reviews as required.

Minimum requirements

• Years of experience – minimum 7 years
• Banking/Treasury risk experience
• Advanced data analysis skills
• Advanced Excel skills

Advantageous

• Knowledge of accessing data via database
• Python
• SSMS

Education

• Honours or higher in Risk Management, Econometrics, B.Com or B.Sc

Deadline:23rd August,2025