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  • Posted: Jan 9, 2025
    Deadline: Not specified
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    Founded in April 2004, Intelligent Debt Management (IDM Group), has established itself as South Africa’s leading and largest debt management company. IDM operates from a centralised office in Cape Town, South Africa, from which more than 350 employees service clients nationally. IDM offers comprehensive advice and a host of highly effective debt relief...
    Read more about this company

     

    Software Developer

    Responsibilities: 

    • Develop web applications and APIs
    • Conduct unit, integration, load, and accessibility testing
    • Be part of an agile team delivering high-quality software
    • Adhere to build-and-release schedules and strategies
    • Work closely with other team members to implement and support planned functionality
    • Participate in brainstorming sessions and develop design documentation
    • Evaluate new technologies and remain current with emerging technologies and industry best practices

    Requirements: 

    • Minimum 3+ years experience in software development
    • Experience in developing web applications using HTML
    • Experience with Hosting Frameworks like WordPress, etc
    • Experience with JavaScript libraries (e.g., jQuery, Angular 2, React)
    • Experience with CSS frameworks like Bootstrap and Tailwinds
    • Experience with Microsoft .Net & .Net Core Framework and languages (C#)
    • Experience with MS SQL Server, MySQL or any other relational database systems

    Key Competencies: 

    • Excels at problem solving/analysis
    • Is able to learn new technologies quickly and easily
    • Communicates effectively
    • Effectively manages your time and competing deliverables
    • Enjoys and excels at being part of a team and fostering teamwork
    • Demonstrates initiative and drive to pursue and achieve goals
    • Delivers exceptional customer service
    • Honest, accountable and live the IDM values
    • Excellent verbal skills
    • Ability to priorities requests and plan accordingly

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    Internal Audit Supervisor

    Responsibilities

    • Develop and implement an annual audit plan based on risk assessment and regulatory requirements.
    • Conduct audits of financial, operational, and compliance processes across all departments.
    • Evaluate the effectiveness of internal controls and recommend improvements.
    • Review Internal audit reports and conduct independent monitoring of responses to Internal Audit recommendations to ensure audit findings are addressed in line with agreed timescales
    • Perform an evidence based follow up of Internal Audit recommendations to test recommended controls are fully implemented within agreed target dates and report findings to the Leadership Team
    • Challenge and advise senior colleagues where gaps in implementation of audit recommendations are identified.
    • Communicate audit findings to senior management and recommend corrective actions as necessary.
    • Stay abreast of regulatory changes and industry best practices to ensure audit processes remain current and effective.
    • Lead and mentor an internal team, providing guidance and fostering professional development
    • Assist with Assurance reporting to audit Committee and Board.

    Requirements

    Experience and Skills Required

    • Bachelor's degree in, Internal Auditing Accounting, Finance, Business Administration, or related field. A Master's degree and/or CPA/CIA certification preferred.
    • Proven experience (at least 5 years) in internal audit, with a background in both public accounting and industry preferred.
    • Good working knowledge of the business and regulatory environment for financial services.
    • Strong understanding of audit methodologies, risk assessment, and internal control frameworks.
    • Excellent communication skills with the ability to interact effectively with senior management and stakeholders.
    • Leadership experience, including the ability to manage and develop a team of auditors.
    • Integrity, professionalism, and a commitment to upholding ethical standards.

    Advantageous

    • Ability to identify and interpret complex information and data.
    • Ability to draft Board and Committee reports to a high standard.
    • High level of business, legislative and compliance acumen
    • High level of IT competency

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    Business Analyst

    Responsibilities:

    • Engage with relevant business stakeholders; vendors and tech teams at all levels
    • Reviewing business processes to gain a true understanding of how technology is used in the business and where the gaps are
    • Actively assist the business in identifying what is causing inefficiencies in their operations to get to the actual problem and solution
    • Assist project managers and product owners in getting the correct business requirements and translating it for the vendors and internal dev teams
    • Actively assist in understanding what business processes to automate and working with the vendors and tech teams to deliver

    Requirements: 

    • Great analytical, critical thinking and problem-solving abilities 
    • Bachelor's degree in Business Analytics, Engineering, Computer Science or related field
    • 2+ years professional experience in business analysis
    • Strong organizational and communication abilities
    • Good understanding of data models and data analytics

    Personal Attributes: 

    • Excellent negotiation skills
    • Energetic & motivated
    • Dependable, with strong sense of ownership and follow-through
    • Act with openness, honesty, and integrity
    • Very good time management skills and ability to work with minimal supervision
    • Can operate in high pressure situations and can multitask without jeopardising judgement

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    UI/ UX Designer

    What we bring to the table

    • Challenging and interesting products for a variety of brands
    • Hybrid (onsite and remote) work environment
    • Competitive packages, including medical and RA contributions
    • A values- and purpose-driven working culture
    • Bursary program and encouragement to pursue future studies

    Your key responsibilities:

    • Work closely with Marketing, Product Owners, Business Analysts, Front End Developers and other key stakeholders to brainstorm solutions to challenging problems
    • Translate concepts into user flows, wireframes, mockups, and UI designs that clearly illustrate how the digital products function and look
    • Communicate UI mockups and designs effectively to key stakeholders
    • Create and maintain brand design systems for platform-wide usage
    • Identify UI and UX problems
    • Optimise UX based on user feedback and data learnings
    • Prepare and handoff final assets to developers
    • Bonus skill: Creating original design elements (e.g. illustrations, images, sketches, and tables) according to corporate brand guidelines
    • Bonus skill: planning and conducting user research in a variety of formats, including surveys, remote and in-person user testing

    Role requirements:

    • A graphic design qualification from a reputable institution or relevant tertiary qualification
    • At least 5 years of relevant work experience
    • Expert knowledge in standard UI/UX software such as Figma and Adobe Creative Suite
    • Expert knowledge of user-centred design principles and mobile-first design
    • Strong interpersonal skills
    • Natural problem-solver
    • Excellent written and verbal communication skills
    • Meticulous attention to detail while keeping an eye on the big picture

    Ability to:

    • iterate design solutions efficiently and intelligently
    • effectively work across multiple products
    • function with a high degree of autonomy 
    • work with company brand guidelines

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    Senior Product Owner

    Minimum requirements:

    • Bachelor’s degree in engineering, mathematics, information systems, science, or related fields.
    • Excellent communicator, able to facilitate conversations with various stakeholders at all levels.
    • 5 years or more relevant experience in the areas of product management, product ownership and/or software development.
    • Knowledge of agile methodologies.
    • The ability to work independently with little supervision.
    • Able to balance customer wants and needs with business goals.
    • Understanding customer journeys and able to design the customer experience to enhance the product.
    • Able to make informed decisions based on data.
    • Familiar with using analytics and testing frameworks to validate assumptions, including A/B testing.
    • Experience in managing a product backlog and facilitating backlog prioritization.
    • Able inspire and motivate teams to work towards a common goal.
    • Experience with leading complex projects and cross-functional teams independently.
    • Can manage uncertainty and make critical product decisions with minimal oversight.

    Advantageous requirements:

    • 5 years’ experience in credit data or related industries
    • Experience with coding languages
    • Experience with software development management systems like Azure DevOps and Jira.

    Key responsibilities:

    • Collaborate with stakeholders to analyse needs and align the product roadmap with strategic goals.
    • Lead the formation of the long-term product vision and strategy, including market analysis and product roadmap creation.
    • Own and manage the product roadmap, ensuring alignment with business objectives.
    • Define scope and create backlog items to guide the Agile development team.
    • Conduct trade-off analyses to meet commitments.
    • Address product-related issues.
    • Understand the customer experience and its dependencies.
    • Engage stakeholders during product visioning and development.
    • Assess value and prioritize backlog items for maximum impact.
    • Educate stakeholders on the business model and value proposition.
    • Maintain a prioritized backlog of user stories.
    • Act as the product ambassador and primary contact for inquiries.
    • Develop detailed user stories for product features.
    • Lead agile ceremonies with the development team.
    • Oversee the entire product lifecycle, from ideation to release.
    • Mentor and coach junior or intermediate product owners, as well as influence team processes.

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    Product Owner

    Minimum requirements:

    • Bachelor’s degree in engineering, mathematics, information systems, science, or related fields.
    • Excellent communicator, able to facilitate conversations with various stakeholders at all levels.
    • 2 years or more relevant experience in the areas of product management, product ownership and/or software development.
    • Knowledge of agile methodologies.
    • The ability to work independently with little supervision.
    • Able to balance customer wants and needs with business goals.
    • Understanding customer journeys and able to design the customer experience to enhance the product.
    • Able to make informed decisions based on data.
    • Familiar with using analytics and testing frameworks to validate assumptions, including A/B testing.
    • Experience in managing a product backlog and facilitating backlog prioritization.

    Advantageous requirements:

    • Experience with software development management systems like Azure DevOps and Jira.
    • Experience with coding languages.
    • Experience with credit or transactional data.
    • Experience in facilitating workshops various stakeholders.

    Key responsibilities:

    • Collaborate with stakeholders to analyse needs and align the product roadmap with strategic goals.
    • Own and manage the product roadmap, ensuring alignment with business objectives.
    • Define scope and create backlog items to guide the Agile development team.
    • Conduct trade-off analyses to meet commitments.
    • Address product-related issues.
    • Understand the customer experience and its dependencies.
    • Engage stakeholders during product visioning and development.
    • Assess value and prioritize backlog items for maximum impact.
    • Educate stakeholders on the business model and value proposition.
    • Maintain a prioritized backlog of user stories.
    • Act as the product ambassador and primary contact for inquiries.
    • Develop detailed user stories for product features.
    • Lead agile ceremonies with the development team.

    go to method of application »

    Collections Consultant

    Key Responsibilities:

    • Proactive engagement and relationship building with our clients.
    • Calling clients prior to their first and second payments
    • Calling clients following a missed payment
    • Investigate historical data and arrears on rehab payments.
    • Resolve client queries relating to missed payments.
    • Educate clients by emphasizing the importance of making payments on time all the time.
    • Improve collections by calling client before payment comes back as an unpaid; if unpaid, try to reclaim money within 7 business days.

    Key Requirements/Competencies

    • Previous work experience in a collections environment or similar role (1 to 2 years preferable)
    • Relevant tertiary education
    • Understanding of the debt review process and the importance of making regular payments.
    • Excellent communication skills (written and oral)
    • Excellent negotiation skills
    • High level of attention to detail.
    • Problem solving skills – ability to think on your feet.

    Key Performance Areas (subject to change in the future):

    • Number of clients contacted on the diallers.
    • Payment ratios
    • Unpaid conversion ratios
    • How quickly a client makes up their payment

    Method of Application

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