Fresh Jobs at Intelligent Debt Management

Responsibilities: 

• Develop web applications and APIs
• Conduct unit, integration, load, and accessibility testing
• Be part of an agile team delivering high-quality software
• Adhere to build-and-release schedules and strategies
• Work closely with other team members to implement and support planned functionality
• Participate in brainstorming sessions and develop design documentation
• Evaluate new technologies and remain current with emerging technologies and industry best practices

Requirements: 

• Minimum 3+ years experience in software development
• Experience in developing web applications using HTML
• Experience with Hosting Frameworks like WordPress, etc
• Experience with JavaScript libraries (e.g., jQuery, Angular 2, React)
• Experience with CSS frameworks like Bootstrap and Tailwinds
• Experience with Microsoft .Net & .Net Core Framework and languages (C#)
• Experience with MS SQL Server, MySQL or any other relational database systems

Key Competencies: 

• Excels at problem solving/analysis
• Is able to learn new technologies quickly and easily
• Communicates effectively
• Effectively manages your time and competing deliverables
• Enjoys and excels at being part of a team and fostering teamwork
• Demonstrates initiative and drive to pursue and achieve goals
• Delivers exceptional customer service
• Honest, accountable and live the IDM values
• Excellent verbal skills
• Ability to priorities requests and plan accordingly

go to method of application »

Responsibilities

• Develop and implement an annual audit plan based on risk assessment and regulatory requirements.
• Conduct audits of financial, operational, and compliance processes across all departments.
• Evaluate the effectiveness of internal controls and recommend improvements.
• Review Internal audit reports and conduct independent monitoring of responses to Internal Audit recommendations to ensure audit findings are addressed in line with agreed timescales
• Perform an evidence based follow up of Internal Audit recommendations to test recommended controls are fully implemented within agreed target dates and report findings to the Leadership Team
• Challenge and advise senior colleagues where gaps in implementation of audit recommendations are identified.
• Communicate audit findings to senior management and recommend corrective actions as necessary.
• Stay abreast of regulatory changes and industry best practices to ensure audit processes remain current and effective.
• Lead and mentor an internal team, providing guidance and fostering professional development
• Assist with Assurance reporting to audit Committee and Board.

Requirements

Experience and Skills Required

• Bachelor's degree in, Internal Auditing Accounting, Finance, Business Administration, or related field. A Master's degree and/or CPA/CIA certification preferred.
• Proven experience (at least 5 years) in internal audit, with a background in both public accounting and industry preferred.
• Good working knowledge of the business and regulatory environment for financial services.
• Strong understanding of audit methodologies, risk assessment, and internal control frameworks.
• Excellent communication skills with the ability to interact effectively with senior management and stakeholders.
• Leadership experience, including the ability to manage and develop a team of auditors.
• Integrity, professionalism, and a commitment to upholding ethical standards.

Advantageous

• Ability to identify and interpret complex information and data.
• Ability to draft Board and Committee reports to a high standard.
• High level of business, legislative and compliance acumen
• High level of IT competency

go to method of application »

Responsibilities:

• Engage with relevant business stakeholders; vendors and tech teams at all levels
• Reviewing business processes to gain a true understanding of how technology is used in the business and where the gaps are
• Actively assist the business in identifying what is causing inefficiencies in their operations to get to the actual problem and solution
• Assist project managers and product owners in getting the correct business requirements and translating it for the vendors and internal dev teams
• Actively assist in understanding what business processes to automate and working with the vendors and tech teams to deliver

Requirements: 

• Great analytical, critical thinking and problem-solving abilities 
• Bachelor's degree in Business Analytics, Engineering, Computer Science or related field
• 2+ years professional experience in business analysis
• Strong organizational and communication abilities
• Good understanding of data models and data analytics

Personal Attributes: 

• Excellent negotiation skills
• Energetic & motivated
• Dependable, with strong sense of ownership and follow-through
• Act with openness, honesty, and integrity
• Very good time management skills and ability to work with minimal supervision
• Can operate in high pressure situations and can multitask without jeopardising judgement

go to method of application »

What we bring to the table

• Challenging and interesting products for a variety of brands
• Hybrid (onsite and remote) work environment
• Competitive packages, including medical and RA contributions
• A values- and purpose-driven working culture
• Bursary program and encouragement to pursue future studies

Your key responsibilities:

• Work closely with Marketing, Product Owners, Business Analysts, Front End Developers and other key stakeholders to brainstorm solutions to challenging problems
• Translate concepts into user flows, wireframes, mockups, and UI designs that clearly illustrate how the digital products function and look
• Communicate UI mockups and designs effectively to key stakeholders
• Create and maintain brand design systems for platform-wide usage
• Identify UI and UX problems
• Optimise UX based on user feedback and data learnings
• Prepare and handoff final assets to developers
• Bonus skill: Creating original design elements (e.g. illustrations, images, sketches, and tables) according to corporate brand guidelines
• Bonus skill: planning and conducting user research in a variety of formats, including surveys, remote and in-person user testing

Role requirements:

• A graphic design qualification from a reputable institution or relevant tertiary qualification
• At least 5 years of relevant work experience
• Expert knowledge in standard UI/UX software such as Figma and Adobe Creative Suite
• Expert knowledge of user-centred design principles and mobile-first design
• Strong interpersonal skills
• Natural problem-solver
• Excellent written and verbal communication skills
• Meticulous attention to detail while keeping an eye on the big picture

Ability to:

• iterate design solutions efficiently and intelligently
• effectively work across multiple products
• function with a high degree of autonomy 
• work with company brand guidelines

go to method of application »

Minimum requirements:

• Bachelor’s degree in engineering, mathematics, information systems, science, or related fields.
• Excellent communicator, able to facilitate conversations with various stakeholders at all levels.
• 5 years or more relevant experience in the areas of product management, product ownership and/or software development.
• Knowledge of agile methodologies.
• The ability to work independently with little supervision.
• Able to balance customer wants and needs with business goals.
• Understanding customer journeys and able to design the customer experience to enhance the product.
• Able to make informed decisions based on data.
• Familiar with using analytics and testing frameworks to validate assumptions, including A/B testing.
• Experience in managing a product backlog and facilitating backlog prioritization.
• Able inspire and motivate teams to work towards a common goal.
• Experience with leading complex projects and cross-functional teams independently.
• Can manage uncertainty and make critical product decisions with minimal oversight.

Advantageous requirements:

• 5 years’ experience in credit data or related industries
• Experience with coding languages
• Experience with software development management systems like Azure DevOps and Jira.

Key responsibilities:

• Collaborate with stakeholders to analyse needs and align the product roadmap with strategic goals.
• Lead the formation of the long-term product vision and strategy, including market analysis and product roadmap creation.
• Own and manage the product roadmap, ensuring alignment with business objectives.
• Define scope and create backlog items to guide the Agile development team.
• Conduct trade-off analyses to meet commitments.
• Address product-related issues.
• Understand the customer experience and its dependencies.
• Engage stakeholders during product visioning and development.
• Assess value and prioritize backlog items for maximum impact.
• Educate stakeholders on the business model and value proposition.
• Maintain a prioritized backlog of user stories.
• Act as the product ambassador and primary contact for inquiries.
• Develop detailed user stories for product features.
• Lead agile ceremonies with the development team.
• Oversee the entire product lifecycle, from ideation to release.
• Mentor and coach junior or intermediate product owners, as well as influence team processes.

go to method of application »

Minimum requirements:

• Bachelor’s degree in engineering, mathematics, information systems, science, or related fields.
• Excellent communicator, able to facilitate conversations with various stakeholders at all levels.
• 2 years or more relevant experience in the areas of product management, product ownership and/or software development.
• Knowledge of agile methodologies.
• The ability to work independently with little supervision.
• Able to balance customer wants and needs with business goals.
• Understanding customer journeys and able to design the customer experience to enhance the product.
• Able to make informed decisions based on data.
• Familiar with using analytics and testing frameworks to validate assumptions, including A/B testing.
• Experience in managing a product backlog and facilitating backlog prioritization.

Advantageous requirements:

• Experience with software development management systems like Azure DevOps and Jira.
• Experience with coding languages.
• Experience with credit or transactional data.
• Experience in facilitating workshops various stakeholders.

Key responsibilities:

• Collaborate with stakeholders to analyse needs and align the product roadmap with strategic goals.
• Own and manage the product roadmap, ensuring alignment with business objectives.
• Define scope and create backlog items to guide the Agile development team.
• Conduct trade-off analyses to meet commitments.
• Address product-related issues.
• Understand the customer experience and its dependencies.
• Engage stakeholders during product visioning and development.
• Assess value and prioritize backlog items for maximum impact.
• Educate stakeholders on the business model and value proposition.
• Maintain a prioritized backlog of user stories.
• Act as the product ambassador and primary contact for inquiries.
• Develop detailed user stories for product features.
• Lead agile ceremonies with the development team.

go to method of application »

Key Responsibilities:

• Proactive engagement and relationship building with our clients.
• Calling clients prior to their first and second payments
• Calling clients following a missed payment
• Investigate historical data and arrears on rehab payments.
• Resolve client queries relating to missed payments.
• Educate clients by emphasizing the importance of making payments on time all the time.
• Improve collections by calling client before payment comes back as an unpaid; if unpaid, try to reclaim money within 7 business days.

Key Requirements/Competencies

• Previous work experience in a collections environment or similar role (1 to 2 years preferable)
• Relevant tertiary education
• Understanding of the debt review process and the importance of making regular payments.
• Excellent communication skills (written and oral)
• Excellent negotiation skills
• High level of attention to detail.
• Problem solving skills – ability to think on your feet.

Key Performance Areas (subject to change in the future):

• Number of clients contacted on the diallers.
• Payment ratios
• Unpaid conversion ratios
• How quickly a client makes up their payment