TFG (The Foschini Group) is a South African fashion lifestyle retailer & comprises of 22 fashion forward brands.
Our range includes some of the leading fashion, home wear, sportswear, cellular and jewellery brands in the country, as well as a host of innovative financial services. TFG comprises of the following 22 exciting retail brands; @home, @homelivi...
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Job Description
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc).
Qualifications & Experience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours:
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
- The Store Manager is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
- Managing stock losses to ensure shrinkage is in line with the Company standard
- Driving turnover to ensure achievement of targets
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store.
- Ensure store staff implement merchandising strategy and standards
- Managing team schedule effectively
- Staff training and development
- People management, including recruitment, employee relations, performance management
- Controlling expenses
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store
Qualifications & Experience:
- A Grade 12 qualification.
- A relevant tertiary qualification would be advantageous.
- Must have 3 years Store Management experience.
- Must have experience in driving sales to increase store profit
Skills:
- Ability to adapt to different customers and situations
- A high sense of urgency with demonstrated ability to work independently.
- Outstanding leadership, interpersonal and communication skills.
- Strong organizational, administration and planning skills
- The ability to take initiative
- A high level of attention to detail figure and admin orientated
- Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of the product
- A passion for denim and an understanding of its potential beyond conventional fashion
- Ability to work collaboratively with a diverse team to achieve common goals
- Flexibility to adapt to a dynamic and fast-paced retail environment.
Behaviours:
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
go to method of application »
Job Description
Responsibilities:
- Provide feedback to management regarding stock issues and movements
- Drive the ultimate customer experience
- Ensure sales targets are met
- Managing the receiving and dispatching of stock
- Processing stock within specified time frames
- Facilitating efficient rotation of stock, from the stockroom to the sales floor
- Ensuring the neatness and Housekeeping standards are world class
- Manage Shrinkage in line with company standards
Qualifications:
- A Grade 12 qualification or equivalent
- Retail experience (essential)
- 2 years Stockroom experience (Advantageous)
- Hospitability background (Advantageous)
Skills:
- A customer-centric attitude and approach
- Excellent communication skills (verbal and written)
- Ability to give direction to stockroom team
- Must be able to work a flexible schedule to meet the needs of the business and will
- require weekends and evening shifts
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
-
go to method of application »
Job Description
- Do you have a passion for transforming living spaces, from stylish kitchenware to cozy bedroom essentials, and want to join a leading retailer?
- We’re seeking high-energy, confident individuals who can bring our brand to life by delivering a warm, welcoming, and exceptional customer experience. If you have a natural selling instinct, a keen sense of style, and a passion for making every customer feel valued, this is the role for you!
Responsibilities:
- Be the Face of Our Brand: As a team member, you’ll be more than just a salesperson -you’ll be an ambassador for our brand. You’ll create a welcoming environment where every customer feels like a valued guest.
- Sales with Purpose: We offer a diverse range of stylish products that you’ll be proud to sell. Your ability to match customers with the perfect items will not only drive sales but also help them create beautiful spaces they’ll love.
- Maximize Sales: Track your performance and seize opportunities to exceed targets and drive new sales.
- Maintain store stock: Ensure the store is always well-stocked and beautifully presented to delight customers.
Requirements:
- A Matric certificate.
- Previous sales experience in a retail environment.
- Experience in the Hospitality Industry is an advantage.
- Deliver top-tier service, navigate through customer challenges, whilst driving sales.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Strong attention to detail and organizational skills.
- The ability to take initiative.
- Ability to work effectively both independently and as part of a team.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
Competencies and behaviours for success:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes.
- Decision Making - Analyses complex situations to ensure effective and timely choices.
- Driving & Persevering.
- Leading Others - Inspires and guides others to achieve collective goals.
- Meeting Customer Expectations - Consistently delivers exceptional customer service.
- Planning & Organising - Uses a structured approach to effectively manage tasks.
- Relating & Networking
go to method of application »
Job Description
Responsibilities:
- The ability to support the store management team to provide outstanding leadership to the store team.
- Ensures the team executes operational excellence through a customer centric mindset.
- Generating high levels of motivation and commitment within the store.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Provide input and manage merchandise and visual principles.
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
Skills:
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
- High flexibility and ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently.
- The ability to take initiative.
- A high level of attention to detail
go to method of application »
Job Description
Responsibilities:
- Provide feedback to management regarding stock issues and movements
- Drive the ultimate customer experience
- Ensure sales targets are met
- Managing the receiving and dispatching of stock
- Processing stock within specified time frames
- Facilitating efficient rotation of stock, from the stockroom to the sales floor
- Ensuring the neatness and Housekeeping standards are world class
- Manage Shrinkage in line with company standards
Qualifications:
- A Grade 12 qualification or equivalent
- Retail experience (essential)
- 2 years Stockroom experience (Advantageous)
- Hospitability background (Advantageous)
Skills:
- A customer-centric attitude and approach
- Excellent communication skills (verbal and written)
- Ability to give direction to stockroom team
- Must be able to work a flexible schedule to meet the needs of the business and will
- require weekends and evening shifts
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
go to method of application »
Job Description
- Are you passionate about our brands and would like to join a leading retailer?
- We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
- The Store Manager is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
- Managing stock losses to ensure shrinkage is in line with the Company standard.
- Driving turnover to ensure achievement of targets.
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store.
- Ensure store staff implement merchandising strategy and standards.
- Managing team schedule effectively.
- Staff training and development.
- People management, including recruitment, employee relations, performance management.
- Controlling expenses.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store.
Qualifications & Experience:
- A Grade 12 qualification.
- A relevant tertiary qualification would be advantageous.
- Must have 2-3 years Store Management experience.
- Must have experience in driving sales to increase store profit.
Skills:
- Ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- Outstanding leadership, interpersonal and communication skills.
- The ability to take initiative.
- A high level of attention to detail.
- Strong verbal communication and interpersonal skills.
- Ability to work collaboratively with a diverse team to achieve common goals.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
Behaviours:
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
- Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation.
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
go to method of application »
Job Description
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
go to method of application »
Job Description
- The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
- Managing stock losses to ensure shrinkage is in line with the Company standard.
- Driving turnover to ensure achievement of targets.
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store.
- Ensure store staff implement merchandising strategy and standards.
- Managing team schedule effectively.
- Staff training and development.
- People management, including recruitment, employee relations, performance management.
- Controlling expenses.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store.
Qualifications & Experience:
- A Grade 12 qualification.
- A relevant tertiary qualification would be advantageous.
- Must have 2-3 years Store Management experience.
- Must have experience in driving sales to increase store profit.
Skills:
- Ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- Outstanding leadership, interpersonal and communication skills.
- The ability to take initiative.
- A high level of attention to detail.
- Strong verbal communication and interpersonal skills.
- Ability to work collaboratively with a diverse team to achieve common goals.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
go to method of application »
Job Description
- The Store Manager I is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.)
- Managing stock losses to ensure shrinkage is in line with the Company standard
- Driving turnover to ensure achievement of targets
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store
- Ensure store staff implement merchandising strategy and standards
- Managing team schedule effectively
- Staff training and development
- People management, including recruitment, employee relations, performance management
- Controlling expenses
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store
Qualifications & Experience:
- A Grade 12 qualification
- A relevant tertiary qualification would be advantageous
- Must have 2 years Store Management experience
- Must have experience in driving sales to increase store profit
Skills:
- Ability to adapt to different customers and situations
- A high sense of urgency with demonstrated ability to work independently
- Outstanding leadership, interpersonal and communication skills
- Strong organizational, administration and planning skills
- The ability to take initiative
- A high level of attention to detail
- Figure and admin orientated
- Strong verbal communication and interpersonal skills, with the ability to articulate the unique value of G-Star's premium apparel
- A passion for denim and an understanding of its potential beyond conventional fashion
- Ability to work collaboratively with a diverse team to achieve common goals
- Flexibility to adapt to a dynamic and fast-paced retail environment.
Behaviours:
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Exprience:
- A Matric certificate.
- Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
Skills:
- Builds Customer Loyalty
- Customer Service Delivery
- Customer Value Management
- Customer-Focused Approach
- Effectively Presents Solutions
- Initiates Compelling Sales Conversations
- Knows the Buying Influences
- Leverages Digital Communications with Customers
- Manages Resistance
- Managing the Sales Process
- Navigates Customer Challenges
- Negotiation & Selling
- Planning & Organizing
- Policy & procedures
- Strategic Sales Planning
- Leadership
Behaviors
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Requirements
- A Matric certificate
- 5 years retail store management experience with a minimum of 3 years flag store leadership experience
- High flexibility and ability to adapt to different customers and situations.
Skills:
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Figure and admin orientated
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
Responsibilities:
- Driving turnover to ensure achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Requirements
- A Matric certificate
- 5 years retail store management experience with a minimum of 3 years flag store leadership experience
- High flexibility and ability to adapt to different customers and situations.
Skills:
- A high sense of urgency with demonstrated ability to work independently.
- High flexibility and ability to adapt to different customers.
- An outstanding leadership, interpersonal and communication skills.
- Ability to work a flexible schedule to meet the needs of the business.
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
- Figure and admin orientated
- Management Experience
- Organised and thorough
- An excellent leader and business manager
- Profit and turnover driven
- Able to manage risk within the store
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Behaviours
- Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
- Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
- Customer Focus - understands, anticipates, and meets the needs and expectations of customers
- Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
go to method of application »
Job Description
- Are you passionate about our brands and would like to join a leading retailer?
- We are looking for high energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!
Responsibilities:
- Being an ambassador for our brand and offering amazing customer experience.
- Exceed customer expectations by identifying and providing them with the best possible solutions.
- Actively keeping track of sales performance against target.
- Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
- Searching out opportunities for making new sales.
- Assist with replenishing of stock to ensure the store is ready for our customers at all times.
Qualifications & Experience:
Skills:
- Passionate about people is a must.
- Target driven and experience focused.
- Good verbal/ written communication skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
- Builds Customer Loyalty
- Customer Service Delivery
- Navigates Customer Challenges
- Negotiation & Selling
Behaviours:
- Adhering to Standards - Ensures quality and compliance in the delivery of their work
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Meeting Customer Expectations - Consistently delivers exceptional customer service
- Planning & Organising - Uses a structured approach to effectively manage tasks
- Relating & Networking
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Job Description
- The Store Manager is responsible for setting sales targets, developing strategies, and monitoring performance to ensure continuous improvement. They manage the store's budget, oversee inventory, and ensure compliance with company policies. Additionally, they lead and develop the store team to foster a positive work environment.
Key Responsibilities:
- Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
- Managing stock losses to ensure shrinkage is in line with the Company standard.
- Driving turnover to ensure achievement of targets.
- Ensures the team executes operational excellence through a customer-centric mind set.
- Generating high levels of motivation and commitment within the store.
- Ensure store staff implement merchandising strategy and standards.
- Managing team schedule effectively.
- Staff training and development.
- People management, including recruitment, employee relations, performance management.
- Controlling expenses.
- Allocate time effectively; handle multiple tasks and completing priorities.
- Manage risk within the store.
Qualifications & Experience:
- A Grade 12 qualification.
- A relevant tertiary qualification would be advantageous.
- Must have 3 years Store Management experience.
- Must have experience in driving sales to increase store profit.
Skills:
- Ability to adapt to different customers and situations.
- A high sense of urgency with demonstrated ability to work independently.
- Outstanding leadership, interpersonal and communication skills.
- Strong organizational, administration and planning skills.
- A high level of attention to detail.
- Figure and admin orientated.
- Strong verbal communication and interpersonal skills.
- Ability to work collaboratively with a diverse team to achieve common goals.
- Flexibility to adapt to a dynamic and fast-paced retail environment.
go to method of application »
Job Description
Responsibilities:
- Achievement of all store turnover, new accounts & rewards
- Providing excellent customer service
- Stock management
- Daily stock counts
- Visual merchandising
- Execution of administrative tasks
Qualifications:
- Beauty related qualification desirable
- 2-3 years retail experience
- 1-2 years cosmetics experience
Skills:
- Excellent selling skills
- Strong interest in retail and the cosmetic field in particular
- The ability to communicate and persuade effectively at all levels
- Ability to show initiative and be resourceful
- Ability to source and implement effective solutions in a fast-paced environment
- Customer Service Delivery
- Planning & Organising
- Strategic Sales Planning
- Managing the Sales Process
- Customer Value Management
Competencies and behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Effectively building formal and informal relationship networks inside and outside the organization.
- Building strong customer relationships and delivering customer-centric solutions.
- Making good and timely decisions that keep the organization moving forward.
- Anticipating and adopting innovations in business-building digital and technology applications.
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Making good and timely decisions that keep the organization moving forward.
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
- Good verbal/ written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
Method of Application
Use the link(s) below to apply on company website.
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