Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.
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Job Description
A vacancy has arisen for a Head of Strategic Finance & Projects for Old Mutual Property also known as Old Mutual Real Estate Holdings Company (OMREHC) (Pty) Ltd.
Old Mutual Property is a South African based unlisted property fund. We are passionate about property and actively manage a diversified portfolio of R24 billion, both locally and internationally. We directly own around 1 million square metres of gross lettable area, half of which is in super regional and other retail centres in South Africa. Gateway Theatre of Shopping, in Umhlanga, KwaZulu-Natal, is our flagship property. Our other retails centres include Cavendish Square (Claremont, Cape Town), Bedford Centre (Bedfordview, Johannesburg), The Zone (Rosebank, Johannesburg) and Riverside Mall (Nelspruit, Mpumalanga). Almost 35% of our local assets are industrial property assets and we have less than 10% allocated to the local office sector, which are co-located within our retail centres. Our SA portfolio is managed under a property services contract with Excellerate JHI.
- Managing complex transactions in the private equity and real estate markets
- Accountable for OMREHC’s management accounts - continuous monitoring of the annual budget and ensure that revenue targets are met
- Management of OM direct offshore assets - Two Rivers and India
- Accountable for OMREHC’s Debt and treasury management
- Responsible for integrated reporting
- Board representation
- Capital raising from external clients
- Assess long-term property strategy and identify opportunities for optimisation
- Review financial and non-financial reports to devise solutions or improvements
- Build trust relations with key partners and stakeholders and act as a point of contact for important shareholders
- Give strategic advice and report results and findings to committee and board members
- Keep all relevant stakeholders informed of developments
- Maintain a deep knowledge of the markets and industry of the company
- Communicate and engage with the various segments within Old Mutual and stakeholders with respect to liability translations involving alignment between liabilities and hedging instrument
Skills
- Annual Budgets
- Capital Raising
- Communication
- Complex Transactions
- Identifying Opportunities
- Investments
- Management Accounting
- Management Reporting
- People Management
- Private Equity
- Real Estate
- Real Estate Strategies
- Results Reporting, Strategic Advice
Education
- Chartered Accountant, Honours Degree (Hons), Master of Business Administration (MBA)
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Job Description
- Develop and manage the pricing strategy to support the growth and development of the business through a risk-based pricing model across all product sets and distribution mechanisms nationally. Identify market opportunities through competitor and market analysis and to produce business intelligence on underwriting performance and / or profitability of the business.
- Accountable for the development and implementation of a pricing strategy and model across all product sets and distribution mechanisms nationally.
- Understand the end-to-end customer value chain to identify opportunities to improve the profitability of the product offering through risk based selection and / or product rationalisation / design.
- Manage rate change process for existing products and rate design & implementation for new products across platforms to ensure that the organisation operates on a profitable and financially viable basis through an optimised pricing model.
- Manage strategic price implementation and price strength analysis and reporting.
- Provide & analyse underwriting results for the organisation.
- Provide data specifications for connectivity and rate engines.
- Contribute to strategies and related processes to continuously grow the target market.
- Actively participate in the analysis and monitoring of the industry, target market and competitors to identify opportunities and threats.
- Build models to profit test changes to existing products as well and potential new products.
- Establish, monitor and review pricing principles for bundled products, new business and existing business that are relevant to the target markets.
- Review third party pricing models during due diligence and review processes and provide insights and advice on necessary changes.
- Deliver on projects and initiatives within agreed deadlines.
- Monitor market conditions, competitive landscape, regulatory and technological changes to ensure the pricing strategy remains relevant.
- Apply advances actuarial/statistical techniques in analysing pricing data.
Skills
Actuarial Modelling, Budgeting, Business Planning, Delivery Excellence, Market Knowledge, Negotiation, Profitability, Risk Management
Education
- BSc Mathematics Sciences: Actuarial And Financial Mathematics (Required)
Closing Date
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Job Description
The successful incumbent will:
- Use specialist technical knowledge to accept risk and/or liability on behalf of the organisation
- Exercise discretion in decision making within standardised practice
- Consider exceptional decisions where there is the need to do so
- Consult and negotiate with the business on risk-related issues
- Coach, mentor and support a group of Underwriters and/or Administrators
- Support a specialised service offering to clients and intermediaries telephonically and via e-mail
- Problem solve, investigate, identify root cause and resolve management queries
KEY RESULT AREAS
Personal Effectiveness
- Accepts and lives the company values
- Accountable for service delivery through own efforts
- Collaborates effectively with others to achieve results
- Individually accountable for managing own time, tasks and output quality
- Broadening individual skills on an ongoing basis
Relationship Building
- Maintains and develops relationships with relevant stakeholders
Risk Management
- Responsible for decision making with high Underwriting limits
- Quality assurance of Underwriters’ work
- Auditing
Role Requirements
- Matric with Biology, Mathematics or Accounting essential
- Minimum R15 000 0000 Individual Life Underwriting limits or R10 000 000 Individual Life Existing Business limits
- A minimum of 5 years experience as an Underwriter in the Financial Service Industry
- Medically aligned degree or degree in Business, Accounting or Statistics would be advantageous
- Experience in coaching and providing technical support would be advantageous
- Line management experience would be advantageous
- Experience in management of technical queries
- Proficient in MS Office i.e. Word, Excel, PowerPoint.
- Availibility to work extra time and on weekends when there is a business need is essential
- Knowledge of Underwriting operations, E.g. distibution of work, MIS etc.
- Well-developed interpersonal skills
- Strong verbal and written communication skills, particularly the ability to have difficult conversations
- Attention to detail
- Customer focused
- Ability to handle confidential information
- Well developed problem solving skills
- Proactive engagement where necessary
- Focused on meeting deadlines and ensure completion of tasks
- Good presentation skills
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit.
Skills
Education
Closing Date
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Old Mutual Finance Property Shop
This role fits within the Properties Team that sits inside Old Mutual Finance, the unsecured lending arm of Old Mutual.
Site Audits
Retrospective site Audits ensuring compliance with regulations
- Compiling said reports onsite or virtually
Retrospective COC (Certificate of Compliance) site audits
- Compiling said reports on site or virtually
- New Installation specifications + installation projects (Nationally)
- Attend to ensuring our retail and commercial offices electrical specifications are complaint from drawing to implementation
- Attend to specification / cost / install energy efficient and energy resilient installations
- Solar
- Invertors
- LED
- Low energy consumption elements
Retail and Commercial internal fit outs
- DB Specifications
- Wire diagrams
Energy Resilience and sustainability practices
Attend to compiling energy resilience and energy reduction policies for retail and commercial offices
- Behavioral
- Design
- Procurement
- Taking current portfolio and seeing where savings can be achieved
Manage our digital platform to pull consumption reports and compare to landlord bills
- Track and recoup over charges based on Eskom energy tariffs
- Track monthly and yearly energy spend across the business to understand where the might be savings opportunities
Day to day duties
- Assume responsibility for Vendor SLA outputs and manage services against contracted scope
- Ensure strong internal and external client relationship is developed and maintained
- Some weekend work required in case of emergencies as and when required
- Traveling required
- Interact professionally with cross-functional team members
Job specific KRA’s
Energy management 50%
- Developing and managing Energy Policies
- Stake holder meetings
- SLA management
Site Audits 30%
- Electrical Installation Audits
- Energy Management Audits
General Admin 20%
- Developing electrical specifications
- COC Audits
- Energy reports
Candidate Backgrounds skills and qualifications requirements:
- Btech or Electrical Engineer qualification registered with ECSA (Engineering Council of South Africa), not as candidate.
- Commercial and retail construction background with minimum 2 years experience
Skills
Education
- Bachelor of Engineering (BEng): Electrical Engineering (Required)
Closing Date
18 November 2022
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Job Description
This exciting role is responsible for executing analytics delivery for Group Internal Audit.
The role is responsible for supporting internal audit engagements and executing analytics including delivery of the audit plan to the satisfaction of the relevant stakeholders.
This role will also help to develop data driven insights by including analytics performed on internal audit engagements onto our Integrated Assurance Platform (IAP). The successful candidate will provide in depth analysis of data using data mining and profiling techniques.
Successful candidates will be able to obtain an understanding of a complex IT estate including Mainframe, iSeries, ERP systems such as SAP and Oracle, managed by multiple service providers, as well as a holistic view of the Group by auditing across processes and segments within the organisation. Sustained, quality interaction with members of Senior Management during audits will increase your profile within the business. The mix of skills within Group Internal Audit (GIA) also provides you with the ability to increase your business knowledge and marketability across the organisation. GIA is part of a learning organisation and actively encourages and supports all employees to further their education.
Key Result Areas / Outputs
Audit Services/Execution
- Understanding the business and IT management processes to ensure alignment with IT best practices.
- Devise and promote creative data visualization to derive actionable intelligence.
- Support audit assignments using data analytics to execute on control objectives.
- Proactively improve analytic approaches, methodologies, data and reporting capabilities.
- Prepares workpapers to substantiate data analytic findings through enhanced story telling.
- Develops and continuously updates standard operating procedures.
- Delivery of impactful and visual data reports.
- Provide assistance with IT audit coverage planning.
- Develops and maintains client relationships at the appropriate level.
- Keeps abreast and applies industry and technical knowledge.
- Support the Head of Audit or Subject Matter Lead for Technology Risk, Change & Data Analytics to deliver the audit plan.
Personal Effectiveness
- Accountable for service delivery through own efforts.
- Individually accountable for managing own time, tasks and output quality over periods of up to a year.
- Makes increased contributions by broadening individual skills.
- Collaborates effectively with others to achieve personal results.
- Accepts and lives the company values.
Requirements:
- Relevant 3-year degree (BSc Mechatronic Engineering, BSc: Information Technology)
- Either have or working towards: Honours Degree in IT would be a distinct advantage
- Advanced programming or similar qualification
- Exceptional Stakeholder Engagement to enhance relationship
- Ability to build relationships with other IT specialist across OML
- Excellent Communication Skills
- Knowledge and skills transfer
Experience:
- Previous working experience in an audit environment would be advantageous
- Experience with automation technologies (e.g., Blue Prism, Power Automate, Athena, etc) and API programming will be advantageous
- Strong technical experience with multiple databases
Key behavioural skills and attributes that would make a candidate successful in this role:
- At least 3 years experience in IT Audit and performing Analytics
- Visualisation and Business Intelligence experience
- Appropriate life insurance industry experience (including business process reviews)
- Good understanding of the business and IT management processes, risks and controls
- Ability to research and apply IT control concepts in audit assignments
- Able to travel locally and internationally
Technical competencies:
- AWS
- SQL
- Data visualization (Power Bi, AWS Quicksight)
- MS Office
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question
Skills
Auditing, Business Process Reviews, Communication, Data Analysis, Data Mining, Process Reviews, Researching, Technical Knowledge
Bachelor of Science (BSc): Engineering (Required), Bachelor of Science (BSc): Information Technology (Required)
21 October 2022
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Job Description
Perform the end-to-end negotiation and settlement of claims and pre-litigation while ensuring operational efficiencies and quality service delivery: Financial Lines and Casualty/Liability Claims.
Perform the end-to-end negotiation and settlement of claims and pre-litigation.
- Registration of new claims on TIA.
- Manage and update internal manual reports required for monthly claims reporting to various stakeholders.
- Process claims within an approved mandate and sign off from the Senior Specialist: Claims to secure a successful liability ratio, productivity and superior customer experience.
- Appoint service providers, on approval to ensure optimum claims handling.
- Assist in the management of external service providers.
- Loading of banking details in relation to claim settlements on verified documentation.
- Attending to payments on TIA
- Identify potential fraudulent cases and liaise with the relevant in-house teams to combat fraud where necessary.
- Manage and own the customer experience for all customers, including third parties to meet SLA’s.
- Advise underwriting on all aspects relating to a policy for renewal purposes
- Assess claims to ensure all technical aspects for claims settlement are adhered to.
- Attend to the recoveries on the system where applicable
Service delivery to ensure customer satisfaction
- Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards.
- Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
- Develop work routines in line with operational plans / schedules to manage achievement of service delivery goals.
- Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
Cost control and governance adherence
- Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
- Comply with corporate governance policies, procedures and standards.
- Operate within agreed mandates.
Quality people practices
- Align own behaviour with the organisation culture and values.
- Share and transfer product, process and systems knowledge to colleagues.
- Ensure achievement of own performance objectives.
- Actively share information with other team members regarding successes, issues, trends and ideas.
- Actively participate in own professional development and career path.
- Actively promote a culture of learning and high-performance culture amongst team members.
Skills
Agreement Negotiations, Client Relations Skills, Client Retention, Client Service Orientated, Operational Expertise
Education
- Bachelor Of Laws (LLB): Law (Required), Matriculation Certificate (Matric): Business Administration/Management (Required)
Closing Date
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Job Description
The Retail Protection Team is seeking a suitably qualified individual for an Intermediate Actuarial Specialist role.
The successful incumbent will primarily be responsible for the pricing and profit testing of retail protection products, including any new and innovative propositions for our retail customers. They will also engage with various stakeholders including Finance, Product Design team and Experience and Analytics team.
The Team:
The Retail Protection Team is responsible for the design, development and maintenance of new and existing retail protection propositions across the lower and middle-to-high income markets in South Africa. Development support is also provided to our African businesses.
We are passionate about developing simple, yet innovative propositions that are relevant to our customer’s needs, deliver on its promises and ultimately enable our customers to achieve their financial dreams and goals.
Key Result Areas:
- Data: Producing data for the Pricing processes (Profit-testing model and pricing model) and conduct Competitor Premium analysis.
- Pricing: Setting premiums for new product developments, and re-pricing existing products.
- Profit Testing: Producing and analysing financial and client value metrics to support premiums, such as VNB, IFRS17 profit and reserving profiles.
- Model development: Developing new models for profit-testing, as well as maintaining and enhancing existing models.
- Product design: Providing technical input into the financial soundness, risk, client value and commercial viability for new product development proposals.
- Stakeholder Management and Business Engagement: Support the line manager to provide input during engagements with senior stakeholders, and the various areas within the business. Ensure that premiums and premium changes are implemented successfully and communicated appropriately.
Skills, Qualifications and Experience required:
- Actuarial student with a minimum of 9 credits and at least 2 years work experience
- Please note that exceptional candidates who do not meet the above requirement can still be considered for appointment at a lower role size.
The following would be advantageous:
- Protection Product knowledge, product development experience and modelling experience
- Experience with Prophet, DCS, SQL or Python
Key behavioural skills and attributes required to fulfil this role:
- Strong technical skills and attention to detail
- Business acumen and negotiation skills
- Good interpersonal and communication skills
- Ability to work independently, as well as in a team
- Ability to work on a wide range of deliverables over a given period of time
Skills
Education
- Bachelor of Commerce (BCom): Actuarial Science (Required), Bachelor of Science (BSc): Actuarial Science (Required)
Closing Date
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Job Description
Manage the end-to-end customer experience for new and existing business by providing first line support to resolve queries, service and retain existing policies and generate sales by co-ordinating activities within Service Level Agreements (SLAs).
- Telephonically guide customers through the product offering, pricing, terms and conditions.
- Take ownership of queries and ensure they are resolved timeously and effectively.
- Handle urgent and complex enquiries and requests received telephonically and via email.
- Escalate unresolved matters and keep the customer informed of any delays in resolving an issue.
- Maintain the outlined QA average on all calls.
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Accurately and efficiently capture all customer data.
- Finalise calls at point of contact, where possible.
- Forward accurate policy documents to customers within mandated timeframes.
- Demonstrate excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.
Requirements
- Must be fluent in Afrikaans
- Must have relevant FAIS Credits
- Must be RE compliant
- Must have relevant short-term experience
Skills
Education
21 October 2022
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Job Description
Support clients in specific technology.
This role uses business and solution knowledge, in order to achieve client expected business results.
- The Consultant implements and supports modules to enhance the clients¿ business functionality and overall performance, while maintaining a high degree of customer satisfaction.
- Design, configuration and testing in various modules
- Analyze the current business processes and scenarios of the client and develop solutions to meet the clients need
- Responsible primarily for successful implementation of solution, providing functional expertise, guidance, presentation, and instruction on products to clients.
- Carry out assignments requiring the development of new or improved procedures
- Proactively seek opportunities to enhance the effectiveness and efficiency of solutions
- Participates in implementations
- Acts as liaison with client for troubleshooting: investigate, analyze, and solve software problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients needs.
- Maintain a thorough knowledge of the organization and adheres to all organizational standards
- Participates in ensuring the application version is current and relevant
Knowledge And Experience
- Have experience and knowledge of Oracle Finance Cloud
- Oracle Cloud Finance Cloud experience/knowledge
- Working knowledge of query tools (OTBI)
- Knowledge of System Administration functions like flex fields, workflow, profile options, value sets, request groups, responsibilities, menus, etc.
- Understanding of multi-organization and multi-currency functionality
- Prepare and maintain up to date Oracle processes, system documentation, and assist with end user training materials.
- Assist with implementation of new functionality or system enhancements including test script development and requirements gathering.
- Prepare Functional specs and take though the design approval process
- Have experience in logging Service Requests with Oracle to resolve problems.
- Have experience in doing research on Oracle website.
- ITIL experience
Skills
Cloud Technology, Information Technology Infrastructure Library (ITIL), ITIL Management, IT Service Management (ITIL), Oracle, Oracle Apps Financials, Oracle Cloud, Oracle OTBI, Service Request Management, Service Requests, System Configuration
Education
Bachelors Degree (B): Information Technology (Required), Diploma (Dipl.): Information Technology (Required), Matriculation Certificate (Matric) (Required)
Closing Date
01 November 2022
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Job Description
- The role will also entail taking ownership of projects, developing and maintaining technical documents and operational procedures and implementing opportunities to mature self-serviceable of infrastructure and automation capabilities. The successful incumbent must possess a suitable tertiary qualification with 10 years’ experience working in the IT sector, 8 years’ Windows Server, Active Directory, DNS, DHCP and Certificate Management and 3 years’ proficiency in Azure Active Directory and associated MS Office Cloud services
- Primary responsibility is to define and own all aspects of Active Directory including the strategy, architecture and standards of both on-premises and cloud base environments
- Responsibility includes the management of Active Directory, Azure Active Directory, ADFS and Certificate Management
- Develop and maintain technical documents, operational procedures, and security standards.
- Highlight and implement opportunities to mature self-serviceable of infrastructure and automation capabilities across the environment
- Take ownership of projects and enhancements, driving delivery with the broader EUC CORE Technology team
- Manage the configuration and life cycle of environments, ensuring that the systems remain complaint and adhere to our security policies and industry security standards
- Ensure that platform performance is in line with requirements and have sufficient monitoring and capacity to cater for growth and future requirements
- Ensure environments are highly available, resilient, and backed up in line with business RPO’s and RTO’s
- Maintain hardware and software standards, asset inventories where required
- Adhere to change management processes ensuring all changes are correctly captured, understood, and communicated for any changes planned for the environment
- Act as a technical escalation point to the Support Teams as and when required
- Maintain platform service ticket queues, ensuring that SLAs are met in accordance with the agreed incident, service, and problem management processes
- Ensure Windows time synchronization and Manage DFS, share creation and administration
- Provide DHCP Services and Manage, create and configure the DHCP scope
- DNS Management: Perform DNS forwarders and root hints, aging and scavenging, record creation and modification, and also perform DNS name resolution
- Perform AD Integrated DNS In-Scope creation and modification
- Manage and maintain manual DNS entries
Required Skills and Experience:
- Relevant tertiary qualification / Microsoft AD Certification / AWS Certification
- 10 Years of experience working in the IT industry
- 8 Years of experience with Active Directory, DNS, DHCP, Certificate Management and Windows Server
- 3 Years' experience of:
- Azure Active Directory and associated MS Office Cloud services
- Managing AD Group Policies and CIS/NIST Security controls
- Automation: PowerShell scripting
- Amazon Web Services (AWS) Infrastructure
- Managing backup and storage environments both on-premises and cloud environments
- Experience in virtualization (Hyperconverged platforms)
- Experience in managing Disaster Recover planning
- Experience in KEMP Load Balancers will be advantageous
- Active Directory and Azure AD Technologies
- Operating Systems: Microsoft Windows Server, with some experience on Linux based OS being an advantage
- Hypervisor: Hyper-V Technology
- Backup Technology experience and understanding
- Storage: Pure or any flash-based storage
- Cloud Technologies: Azure, M365 and AWS
- Monitoring: SCOM Operations
- Scripting: PowerShell, JSON, YAML
- Networking: Good understanding of Networking concepts
Skills
Education
Closing Date
Method of Application
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