About the role
We are hiring for your skills to be Effectively support and manage remuneration and benefits[R&B] programs. Assist in researching and implementing competitive [R&B] programs and policies and oversees all design and administration. Responsible for the administration of Remunerations department that consists of but not limited to:
- Accommodation/Vehicle requests for the outstation posted staff.
- CMC requests for Medical Insurance, Life Insurance, Employee Benefits, etc as per the approved terms and conditions.
- Pay Review approval process, SMA, Movement Forms.
Other operational duties would include:
- Participate in the development of R & B policies and vision in order to contribute to the realisation of objectives of the R & B field of organisation.
- Formulate and develop key R & B processes and procedures.
- Ensure execution of internal and external benchmarks and peer companies and consolidate and analyse the results in order to come well founded tactical R & B decision making and to recommend responsible management.
- Monitor consistent implementation in line with the country R & B policies.
- Advise management on R & B issues and international assignments.
- Acts as a single point of contact with regards to remuneration issues for the following accounts: Cabin Crew, including Cabin Crew administration, Manpower planning section, Customer Experience, Pilots, Flight Ops, Technical, Ground Services, Contact Centre, Doha Sales, Capital Projects, Corporate communication, IT, QAS
- Sets the pay scale for Almaha Airways and supports their ongoing recruitment salaries being offered.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
Qualifications
About You
We are looking for a passionate and experienced professional to join the HR - Remuneration, Policies & Projects Team.
- Bachelor’s Degree or Equivalent with Minimum 5 years of job-related experience required
- Strong experience in implementing Pay reviews across the network
- Strong excel skills and ability to analyses data
- Knowledge of the local taxations and the local law on the social security schemes
- Exceptional analytical skills, proven problem solving abilities experience essential
- Qualification in Human Resources / Remuneration and Benefits / Business or relevant field of study
- Certified Compensation Professional (CCP)
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We are pleased to announce an incredibly exciting opportunity to join our Cargo team in Johannesburg, South Africa as Senior Cargo Customer Services Agent
Your main responsibilities will include:
- Ensure full compliance to safety and security regulations and procedures as per country's and company requirements
- Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system
- Coordinate with all region' stations and GSAs to ensure they input accurate data
- Coordinate service recovery to protect customer experience
- Coordination with GHA, internal departments to ensure irregular codes are correctly inserted in the airline system
- Ensure that notifications are sent officially on cargo arrival information to freight forwarders/ agents/ direct customers
- Produce weekly, monthly and whenever necessary customer experience related reports
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible
Qualifications
- Relevant vocational or trade qualification
- 2 years' relevant experience
- Knowledge of IATA Class billing system
- Marketing / Communication studies
- Command of English language
- Complete product knowledge and the market practices of the areas of jurisdiction.
- Customer Service Skills.
- MS Office skills
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