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• The R&D Support Engineer provides excellent internal customer service and resolves infrastructure and application incidents from production and pre-production environments which are escalated to R&D.

As part of our team, your main responsibilities will be to: 

• Investigates and resolves infrastructure and application incidents from production and pre-production environments which are escalated to R&D.
• Collaborates with Product Management, Operations teams and R&D teams to ensure high quality support services for internal customers.
• Assists, manages and triages incidents and service requests for R&D support.
• Determines root cause of issues.
• Verifies that all necessary requirements, incident details, sample data, and other supporting information is provided with each incident or service request submitted.
• Possesses or quickly gains detailed knowledge of the company’s products to effectively document and support the products.
• Tracks progress of R&D support tickets with a focus on meeting delivery deadlines.
• Collaborates with R&D teams for ensuring the appropriate resources are engaged for timely action and proper traction.
• Communicates proactively request status to internal customers.
• Provides data and reporting R&D support tickets status as needed.

You’ll need to bring: 

• Bachelor’s Degree in software engineering or computer science required. Master’s Degree is a plus.
• Minimum of four years’ experience in a software development environment.
• Strong experience working directly with customers.
• Basic knowledge of web services and API.
• Understanding of SQL language.
• Basic knowledge of scripting languages (Perl, Shell).
• Good understanding of computer systems, mobile devices and other tech products.
• Strong analytical and organizational skills.
• Problem-solving attitude and motivation to achieve the company’s goals and objectives.
• Ability to learn quickly and adapt to change.
• Strong and collaborative work ethic, team-orientedperson with a “can do” attitude, high integrity and critical thinker.
• Strong communication and interpersonal skills.
• Must be ableto deal effectivelywith all levels of the organization.
• Ability to communicate technical issues to non-technical business colleagues.
• Passion and demonstrated ability for continuous process improvement.
• Excellent decision making.

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As part of our team, your main responsibilities will be to: 

• Perform design, implementation and maintenance of product modules/sub-systems according to architecture, guidelines and good software engineering practice;
• Take responsibility for product’s usability by creating user interfaces, creating use cases, and implementing prototypes and conducting usability tests;
• Prepare technical documentation of product, creates user interface guidelines and conducts reviews;
• Produce design documentation that complies with regulations;
• Take responsibility for the unit testing and integration testing for the sprint coding;
• Perform bug verification, release testing and support for assigned products; Researches problems discovered by Validation or Product Support and develops solutions to the problems;
• Research and understands the marketing requirements for a product, including target environment, performance criteria and competitive issues;
• Other responsibilities will be assigned as required.

You’ll need to bring: 

• M.Sc/B.Sc Degree in Computer Science, Engineering or Information Systems;
• 3 - 5 years of software development experience;
• Fluency in English, both written and verbal;
• APIs: REST, GraphQL;
• DB: RDBMS (SqlServer/Oracle / PostgreSQL and Non-RDMBS (MongoDB);
• Monitoring: Dynatrace or similar;
• Virtualization/Cloud: Docker, OpenShift / K8s;
• Secrets Management (AWS Secrets Manager / Azure Keyvault / Hashicorp Vault);
• Architecture: Microservices;
• Specific programming knowledge (1 or more);
  1. Backend Java: Java (Spring), Java EE, JUnit (or similar but willing to code in JAVA/Kotlin);
  2. Python (AWS python Powertools a nice to have);
  3. AWS (serverless / lambda / dynamodb / SQS)
  4. Terraform / Cloud Formation;
• Build tools: Maven APIs: REST.

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As part of our team, your main responsibilities will be:

• Support strategic initiatives for the Science and Medicine department and DHS group, contributing to the alignment of scientific activities with business objectives and corporate goals. Play a critical role in accelerating business development by collaborating closely with the Sales team to define and execute high-impact strategies that increase win rates and secure new opportunities.
• Manage and develop junior clinical scientists, fostering a culture of scientific excellence, innovation, and professional growth.
• Support the Director and leadership team by contributing to departmental planning, cross-functional initiatives, and key projects.
• Contribute to thought leadership initiatives, including scientific publications, presentations, and external collaborations to enhance the company's scientific reputation.
• Work with business development, marketing, and commercial teams to support partnerships, client engagements, and scientific communications.
• Ensure scientific and clinical quality in project execution and interpretation, providing guidance on clinical and scientific issues and provide review of methodologies and deliverables.
• Represent the company at selected Investigator’s meetings, scientific conferences, industry meetings, and with stakeholders, serving as a scientific expert.
• Collaborate with cross-functional teams, including Operations, Product Development, and Regulatory Affairs, to implement clinical and scientific activities aligned with business goals.
• Monitor scientific trends, industry developments, and competitive activities to inform departmental priorities and support the company's scientific position.
• Support strategies to ensure compliance with regulatory requirements and industry standards while maintaining scientific integrity across projects.

Decision making and influence:

• Exercises sound decision-making on scientific implementation and prioritization to balance scientific quality with business objectives

• Influences project teams by effectively communicating scientific concepts and their business implications
• Provides reliable scientific guidance that informs departmental initiatives and project direction
• Contributes to innovation through evaluation of relevant technologies, methodologies, and therapeutic approaches
• Develops relationships with scientific peers, academic institutions, and industry partners to support company's scientific initiatives

You’ll need to bring: 

Essential:  

• MD, PhD, PharmD, or equivalent advanced degree in a relevant scientific or medical field.
• Minimum of 7+ years of experience in clinical research, pharmaceutical industry, or healthcare.
• At least 3 years in a scientific or clinical management role.
• Demonstrated record of scientific contributions and publications in peer-reviewed journals.
• Solid understanding of clinical research methodologies and industry practices.
• Developing leadership abilities with experience managing scientific professionals.
• Strong communication and presentation skills.
• Analytical thinking and developing business awareness.
• Collaborative approach with strong interpersonal skills.
• Commitment to scientific integrity and ethical standards.

Desirable:

• Experience in therapeutic areas aligned with company's focus (e.g., CNS, oncology, neurology, rare diseases)
• Experience with digital health technologies, AI applications in clinical research, or innovative research methodologies
• Experience in cross-functional project leadership
• Background in clinical development or medical affairs
• Understanding of regulatory requirements in clinical research

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We are currently looking for a Project Manager – eCOA to join our team. Please note: this role requires working a 2nd shift to support global project delivery.

What You’ll Do

• Lead and manage the planning, execution, and completion of projects, ensuring delivery within timelines, budget, and quality standards.

• Oversee project systems, change control processes, and client deliverables.

• Act as the primary point of contact for assigned clients, ensuring transparent, timely communication.

• Handle escalations, manage risks, and provide regular project status reporting.

• Collaborate cross-functionally to ensure client expectations are met and exceeded.

• Contribute to company-wide process improvements and foster a culture of continuous improvement.

What We’re Looking For

• Bachelor’s degree or equivalent experience.

• Prior Project Management experience (life sciences or CRO/pharma industry a plus).

• Strong understanding of the software development lifecycle (SDLC).

• Excellent organizational, time management, and communication skills.

• Ability to manage multiple priorities while maintaining high quality standards.

• Proficiency in MS Office Suite (Word, Excel, PowerPoint, MS Project).

• PMP or equivalent certification is desirable.

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What You’ll Do

• Oversee all phases of assigned projects, from planning through completion.
• Manage multiple projects concurrently while meeting deadlines and maintaining quality standards.
• Coordinate with global project management and technical delivery teams to ensure timely deliverables.
• Develop, review, and approve study materials in compliance with quality governance procedures.
• Prepare and deliver internal and external project status reports.
• Foster strong client relationships through proactive communication and problem-solving.

What We’re Looking For

• 3–5 years of professional experience; project management experience preferred.
• Proven ability to manage work plans, budgets, and deliverables.
• Bachelor’s degree or equivalent experience.
• Strong client/vendor relationship skills and excellent communication abilities.
• Proficiency with Microsoft Office Suite.
• Entrepreneurial mindset with a strong work ethic and attention to detail.
• Ability to work the 2nd shift and travel occasionally for business.

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As part of our team, your main responsibilities will: 

• The Project Manager is responsible for the planning, execution and completion of projects considering budget, timelines, resources and task management. The Project Manager will communicate in a transparent and timely manner with the assigned Signant Health clients and internal stakeholders. He/she will manage project risks and ensure timely resolution while reporting out on project status with the appropriate internal and external stakeholders.
• The Project Manager contributes to the implementation of company-wide process improvements to ensure effective and efficient project delivery.
• This role requires an effective leader that excels in problem-solving, able to motivate a result-oriented team, and can build trust-based relationships with Signant Health’s clients.

 You’ll need to bring: 

• Bachelors’ degree or equivalent or relevant experience
• Understanding of the software development life cycle and the specification and configuration of software products
• Able to multi-task and work with multiple team members
• Must have excellent time management, communication (oral and written), and organizational skills
• Must be detail, and first-time quality delivery, orientated
• Must have solid MS Office Suite experience – Word, Excel, MS Project, PowerPoint
• Ability and experience of direct project activities and ensuring customer satisfaction while understanding and adhering to the study budget
• Must be comfortable speaking in front of diversified and/or large audiences
• Must be able to communicate and engage effectively with all levels of the organization and have excellent written and spoken English skills
• Must have experience in a Project Management role OR equivalent
• Must show initiative and be able to work independently as needed

Desirable:

• Background in Pharmaceutical, Medical education and/or CRO
• Experience of clinical trials/pharmaceutical industry/life sciences
• Ability to travel for business trips (overnight business trips could be expected quarterly)
• Experience/understanding of the clinical research environment and GCP principles is preferred
• PMP or equivalent certificate.