Fresh Jobs at Unifi Group

Purpose of the role

• The Learning Designer reports to the L&D Design Lead. You design simple and engaging learning solutions that help the Unifi community thrive. Working closely with teams, subject matter experts and learning facilitators, your blended learning programmes will improve performance, support behaviour change and help our people grow so Unifi can continue to win.

Responsibilities 

• Partner with teams across Unifi to understand business challenges, performance gaps and recommend practical learning solutions 
• Work closely with subject matter experts to understand their expertise, identify knowledge and process gaps, and turn this into practical, easy to apply learning experience
• Develop training needs analyses and identify real knowledge, skill or behaviours people need to succeed in their roles
• Apply instructional design and adult learning principles to translate business and learner needs into effective learning experiences and support Unifi's mission
• Design practical learning experiences that bring together the right mix of learning materials, activities, formative and summative assessments and performance support tools for different audiences 
• Create learning material that is aligned with Unifi's design and learner experience standards
• Work with facilitators to ensure learning materials are easy to deliver, fit for purpose 
• Keeping learning content accurate, practical and up to date by working closely with stakeholders, continuously improving material as things change
• Stay curious about new learning approaches, technologies and trends, continuously looking for better ways to help people learn
• Help build a culture where learning is simple, useful, and energising, helping Unifi remain a place to thrive and perform with excellence
• Make Unifi a fun place to work!

Requirements

• Bachelor's degree in Instructional Design, Education, or a related field
• 5-7 years' experience designing learning for operational environments such as client service, call centres or back-office teams
• Strong understanding of instructional design, adult learning principles and blended learning approaches
• Experience in conducting learning needs analyses and translating business requirements into practical learning solutions
• Proven experience working with stakeholders to extract organisational knowledge and processes to inform training curricula and content 
• Proven experience developing high-quality learning content, including facilitator guides, learner guides, e-learning, assessments and performance support resources
• Experience designing learning for in-person, virtual and self-paced digital environments
• Experience working with Learning Management Systems (LMSs) and digital authoring tools
• Excellent writing and communication skills, with a talent for making complex information simple
• Strong stakeholder management skills, with the ability to build trusted relationships and stay close to the business
• Strong project management and organisational skills, with the ability to manage multiple projects at once
• Comfortable working in a fast-paced environment with ambiguity, changing priorities where learning content evolves continuously 
• Curious, creative and always looking for simpler, better ways to help people learn
• Has a passion for Africa and a desire to help people grow and perform at their best
• Willing and able to travel across Africa

Closing Date 12 August 2026

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Purpose of the role

• Based in our Stellenbosch office (Western Cape), the IT Support Analyst reports to the Support Analyst Lead and keeps our systems running smoothly. You investigate, troubleshoot and resolve software issues so our frontline teams can continue making life easy for our clients.
• Working closely with developers, product teams and business users, you solve problems, improve system reliability and question how we can keep making the way we do things simpler.

Responsibilities 

• Provide first- and second-line support for Unifi's applications and systems
• Investigate, troubleshoot and resolve software issues within agreed service levels (SLAs)
• Perform root cause analysis to identify and prevent recurring issues
• Log, manage and drive support requests through to resolution using the ticketing system
• Accurately document issues, root causes and resolutions to improve knowledge sharing
• Work closely with developers, product teams and users to resolve issues quickly
• Use diagnostic tools to investigate current and recurring issues and recommend practical improvements
• Stay updated and curious on industry standards and new testing tools 
• Help keep our frontline teams running smoothly so they can make life easy for our clients
• Live the Unifi values by taking ownership, working as one team and always looking for better ways to serve our clients
• Make Unifi a fun place to work

Requirements

• 3–5 years' experience in an IT support or application support role.
• Experience supporting business applications or software is advantageous.
• Be on standby once every 6 weeks (or when and as needed) to help keep our systems running smoothly 
• Comfortable working with SQL and tools such as Elasticsearch/Kibana 
• Strong problem-solving skills, always questioning, enjoys digging into problems, and finding the root cause
• Able to work independently while connecting with developers, product teams and Unifi users to get things done
• Clear communicator who can explain technical issues in a simple way and keep stakeholders informed throughout the resolution process
• Highly organised, with strong attention to detail and pride in delivering accurate, high-quality work
• Understanding of the typical Software Development Life Cycle (SDLC)
• Experience with Jira or similar ticketing systems is an advantage
• A growth mindset with a passion for learning, improving and sharing knowledge with others
• Excited by the opportunity to build technology that makes life easy for people across Africa

Closing Date 12 August 2026

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The Role

• Unifi is recruiting a Data Scientist with experience in GCP (Google Cloud Platform) and its products like LookerStudio, Colab and BigQuery. In this role, you will analyze complex data sets, create insightful visualizations, and work closely with stakeholders to develop solutions that support data-driven decision-making.
• You will be responsible for extracting insights, identifying trends, building predictive models and presenting findings to enhance operational efficiency and optimize business processes.
• The ideal candidate is analytically skilled, self-driven, adaptable to an unstructured management environment, and passionate about African business, with a sense of adventure and humor.

Responsibilities 

Data Collection and Cleaning:

• Collect, extract, and compile data from various sources, ensuring accuracy and completeness.
• Clean, transform, and structure raw datasets for advanced analytics and predictive modeling.
• Identify and resolve data quality issues, inconsistencies, and anomalies.
• Utilize technologies such as SQL, Python, and BigQuery, while staying up-to-date with the latest trends and developments in data analytics.

Data Analysis and Interpretation:

• Perform exploratory data analysis to identify trends, patterns, and relationships within the data.
• Apply statistical techniques, data visualization and predictive modeling to generate actionable insights.
• Translate business problems into rigorous analytical frameworks and model designs.
• Build and maintain multiple predictive models end-to-end, from feature engineering to deployment-ready solutions.
• Implement robust validation frameworks and monitor models for performance, stability, and drift.
• Collaborate with stakeholders to understand business requirements and translate them into analytical approaches.

Reporting and Visualization:

• Create visualizations, dashboards, and reports using Google Looker to effectively communicate data insights to stakeholders.
• Develop and maintain standardized reporting templates and data visualization tools.
• Present findings in a clear and concise manner, tailoring the information to the needs of the audience.

Data-driven Decision Making:

• Collaborate with cross-functional teams to support data-driven decision-making processes.
• Provide analytical support for business initiatives, including market analysis, customer segmentation, and performance tracking.
• Identify opportunities for process improvement, operational efficiency, and revenue optimization through data analysis.

Data Governance and Security:

• Ensure compliance with data governance policies, data protection regulations, and security protocols.
• Adhere to data privacy and confidentiality standards when handling sensitive information.
• Contribute to the development and maintenance of data dictionaries and documentation.

Continuous Learning and Development:

• Stay updated on industry trends, best practices, and emerging technologies in data analysis.
• Expand knowledge of statistical techniques, data modelling, and data visualization tools.
• Participate in training programs, workshops, and professional development opportunities.

Requirements

• Bachelor's or Master's degree in a relevant field ( Mathematics, Statistics, Computer Science, Data Analytics/Science)
• Proven experience as a Data Scientist or in a similar analytical role, with demonstrated expertise in the credit industry.
• Proficiency in data analysis tools such as GCP (Google Cloud Platform), Google BigQuery, SQL, Python, and data visualization tools like Google LookerStudio.
• Strong analytical and problem-solving skills with keen attention to detail.
• Ability to handle and analyze large datasets efficiently.
• Experience with statistical analysis techniques and data modeling.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Excel and other data manipulation tools.
• Familiarity with data governance principles and best practices.
• Knowledge of data privacy regulations and compliance standards is a plus

Closing Date 16 August 2026

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Role Purpose 

• Unifi is recruiting a Data Analyst to analyze complex data sets and deliver actionable insights that drive data-informed decisions. You will design and implement visualizations and solutions using GCP tools like Looker and BigQuery. You will collaborate with stakeholders to optimize processes, enhance efficiency, and support business growth across Africa.

Responsibilities

Data Collection and Cleaning:

• Collect, extract, and compile data from various sources, ensuring accuracy and completeness.
• Clean and transform raw data into structured datasets for analysis.
• Identify and resolve data quality issues, inconsistencies, and anomalies.
• Utilize technologies such as SQL, SAS, Python, and BigQuery, while staying up-to-date with the latest trends and developments in data analytics.

Data Analysis and Interpretation:

• Perform exploratory data analysis to identify trends, patterns, and relationships within the data.
• Apply statistical techniques and data visualization methods to interpret and present findings.
• Analyse large, complex datasets to derive actionable insights and recommendations.
• Collaborate with stakeholders to understand business requirements and translate them into analytical approaches.

Reporting and Visualization:

• Create visualizations, dashboards, and reports using Google Looker to effectively communicate data insights to stakeholders.
• Develop and maintain standardized reporting templates and data visualization tools.
• Present findings in a clear and concise manner, tailoring the information to the needs of the audience.

Data-driven Decision Making:

• Collaborate with cross-functional teams to support data-driven decision-making processes.
• Provide analytical support for business initiatives, including market analysis, customer segmentation, and performance tracking.
• Identify opportunities for process improvement, operational efficiency, and revenue optimization through data analysis.

Data Governance and Security:

• Ensure compliance with data governance policies, data protection regulations, and security protocols.
• Adhere to data privacy and confidentiality standards when handling sensitive information.
• Contribute to the development and maintenance of data dictionaries and documentation.

Continuous Learning and Development:

• Stay updated on industry trends, best practices, and emerging technologies in data analysis.
• Expand knowledge of statistical techniques, data modelling, and data visualization tools.
• Participate in training programs, workshops, and professional development opportunities.

Requirements 

• Bachelor’s or Master’s degree in Mathematics, Statistics, Computer Science, Data Analytics, or a related field.
• Minimum of 5 years’ experience as a Data Analyst or in a similar role.
• Proficient in GCP, Google BigQuery, SQL, Python, and data visualization tools such as Looker.
• Strong analytical, problem-solving skills, and attention to detail.
• Experienced in handling and analyzing large datasets efficiently.
• Skilled in statistical analysis, data modeling, and deriving actionable insights.
• Excellent communication and presentation abilities.
• Proficient in Microsoft Excel and other data manipulation tools.
• Knowledge of data governance principles and best practices.
• Understanding of data privacy regulations and compliance standards is a plus.

Closing Date 23 August 2026