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  • Posted: Jul 8, 2024
    Deadline: Not specified
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  • Danone is Dedicated to bringing health through food to as many people as possible, Danone is a leading global food company built on four business lines: Fresh Dairy Products, Early Life Nutrition, Waters and Medical Nutrition. Through its mission and dual commitment to business success and social progress, the company aims to build a healthier future, thanks...
    Read more about this company

     

    First Line Manager (Packing)

    Safety

    • Accountable for house-keeping standards on the shift
    • Identify, manage and report safety hazards
    • Execute safety incidents/accident investigations
    • Monitor the adherence to the Safety regulations, procedures, and policies
    • Conduct safety training & safety talks as per the guidelines
    • Communicates with safety manager regarding near misses and accidents regarding policies
    • Execute audits and implement action plan as and when required
    • Ensure that the area of production is clean at all times (5S)
    • Ensure that staff attend annual safety induction training as well as annual medical check ups

    Quality 

    • Assures product quality:  Assist operators in problem solving
    • Produce within the targeted Customer Complaints/Ton
    • Execution of activities according to quality standards/criteria, policies and procedures,
    • Completion of all quality related documentations
    • Adhere to the HACCP and AIB protocols.

    Food Safety and Quality

    • Ensure adherence to Food Safety and Quality principles as included in the policies, procedures, product specifications and processes. This also includes general Good Manufacturing Practices (GMP) and hygiene practices.
    • Identify and report any potential Food Safety & Quality and GMP deviations and hazards.

    Cost

    • Continuously identify opportunities to save costs
    • Execute activities within the set budget
    • Deliver the products within the targeted milk and losses standards
    • Adhere to the DAMAWAY procedures and processes

    Delivery

    • Understand and act in line with customer service expectations
    • Initiate projects to increase the operations capacity to meet the market demand
    • Deliver the required amount of tons of the right quality at the right time
    • Deliver the product to meet the targeted Plant Service Level
    • Escalate and communicate upwards when there is risk in not meeting delivery requirements
    • Deliver the targets within the principles of Good Manufacturing Practice
    • Execute 15 minutes team talk
    • Execute proper shift hand over
    • On the line Maintenance

    Morale

    • Motivate, engage, inspire subordinates
    • Recruitment and selection of team members
    • Provide perpetual performance feedback to subordinates
    • Drive communication within the team and run the Damaway team briefings
    • Be the custodian of the company Values and CODE
    • Manage attendance, timekeeping, discipline and grievances of the team
    • Ensure that personnel are trained, and training plan implemented

    Daily Production

    • Review human resources required per shift
    • Review the SQCDM boards and ensure that they are updated
    • Ensure daily running of the line
    • Ensure that the following systems are kept updated i.e. SAP etc.
    • Ensure that production change overs and CIP plans are discussed and implement action plan
    • Do routine/quality checks, by walking around the floor
    • Follow through with the warehouse on shop orders, synchronize production plan with production planning scheduler!
    • Conduct preventative maintenance and reactive maintenance on the line with the support of the Artisans
    • Coaching of team members
    • Directs routine maintenance of machines and equipment as well as the set up of the machines
    • Synchronizing other departments requests on the line (i.e. trials)
    • Short Frequency line tours
    • Investigate and Delegate Root Cause Analysis on downtimes greater than 2 hours

    ABOUT YOU

    Qualifications:

    • National Diploma/Degree in Production Management/ Operations or equivalent
    • Experience and Skills: 5-6 years working experience in a manufacturing environment preferably in FMCG, with 3 years in a supervisory role

    Target Profile:

    • requires a versatile skill set, combining leadership, operational expertise, and interpersonal skills to effectively manage both people and processes within an organization.

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    Exports - Business Development Manager

    KEY AREAS OF RESPONSIBILITY

    Planning

    • Develop and implement the growth plan for exports per country
    • Support the development of channel and customer plans by distributors, ensuring they align to the overall country plan.
    • Develop the tactical activation plan per channel, for each country
    • Develop the Key Account and Trade Marketing co-operative spend plan with relevant stakeholders in the commercial team
    • Take the lead for execution and execution management, in country
    • Monthly forecasting against stockholding, sales, arrivals and adjustments of stock

    Delivery

    • Drive volume, value and profitability through distributors to increase penetration and deliver on targets
    • Confirm monthly scheduled orders and co-ordinate Supply Chain to meet the need
    • Ensure that the stock in distributor depots is sufficient to meet in-market demand
    • Drive and monitor execution targets with each distributor, to ensure continuous achievement of targets
    • Lead the implementation of ad hoc projects into Africa, as required
    • Plan with local commercial team on Key account agreements in shared accounts
    • Manage the availability of correct portfolio with correct pricing strategy and promotional support for each country
    • Determine size of the category within each market

     Activation

    • Receive promotion material and mechanics from Marketing, and agree activation plans for all trade programs with Distributors
    • Sell the activations into the trade and major key accounts
    • Develop a KPI scorecard including service levels, distribution, price management and promotional support for each distributor
    • Manage the distributors in each country to ensure that all the agreed plans are activated at the correct intensity
    • Hold the distributors accountable for successful activation of the agreed plans and KPI plans.
    • Interact with all media agencies, for both ATL and BTL promotions to ensure that the relevant activation is executed correctly

     Finance and Budget

    • Manage a budget for in-country expenses, such as travel, cellphone and entertainment
    • Develop a country-level budget plan for activations and promotions, co-operative spend, and rebates
    • Continuously identify and implement financial efficiency opportunities within own cost drivers
    • Execute within the budget constraints
    • Reconcile monthly, YTD and YTG activation spends.
    • Manage Country PNL

    Leadership and Management

    • Lead the Sales and Distribution activities in the distributors, and maintain a high performance and engaged culture within their teams
    • Take accountability for the development of distributor teams as required, including coaching and training them on sales, trade marketing, category management, stock management, pricing, profit stories etc
    • Guide distributors on managing the performance within their teams
    • Become the Brand Champion within the Distributors’ teams

    Reporting

    • Submit monthly Distributor and Country reviews to the AE Manager and Commercial Director
    • Ownership of IMS data depletion reports to improve execution and Stock On Hand
    • Give feedback against the monthly budget (spend and sales performance) tracker
    • Monthly DPF (Demand Performance Forecasting), clear, correct and communicated in time.

    ABOUT YOU

    Qualifications required:

    • Commerce qualification, focused on Marketing or Sales
    • Ability to speak Portuguese or French is preferable will be an advantage

    Experience Required:

    • Minimum of 5-10 years’ experience in commercial/sales/marketing
    • Distributor management experience an advantage
    • Proven success in commercial-focused environment
    • Proven track record in an FMCG Sales and Commercial environment
    • Previous working experience with or within other African countries is an advantage
    • Problem solving ablity to make decisions regarding complex and medium term business problems (4 – 12 month view).
    • Up to 4 months training will be required to fully master the competencies of this role.

    Behavioral and Personal Characteristics required:

    • Goal-oriented individual
    • Entrepreneur mindset
    • Action-oriented individual
    • Pragmatic
    • High levels of resilience
    • Cultural flexibility
    • Potential to develop into a more senior role
    • Ability to work independently
    • Passion for developing and growing new markets

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    Senior Millwright (Packaging)


    KEY AREAS OF RESPONSIBILITY

    Quality

    • Ensure adherence to quality standards, procedures, policies and practices
    • Ensure that all breakdowns and preventative maintenance and/or scheduled maintenance activities are carried out to high standards of workmanship
    • Adhere to HACCP and CIP protocols
    • Monitor and ensure compliance with housekeeping standards: ensure that work areas and machinery is kept clean at all times
    • 100 % adherence to all DPM’s for allocated area

    Costs

    • Ensure that breakdowns are attended to timeously, thereby reducing production downtime.
    • Minimize stoppages and increase plant availability by implementing plant maintenance strategies.
    • Ensure that maintenance tasks are executed within budget (i.e., reduce spare parts consumption where possible and attempt to curtail costs associated with breakdowns)
    • Adhere to finance related policies, procedures and controls
    • Continuously identify cost effect ways of delivering world class service, identify cost saving initiatives and recommend improvements
    • Lead maintenance specific problem-solving initiatives
    • Ensure critical spare parts available per designated area

    Delivery

    • Proactively implement the maintenance plan.
    • Report on the efficiency of the maintenance plan and suggest improvements where possible
    • Support the Millwright when conducting preventative maintenance tasks and fixing breakdowns. 
    • Monitor the performance of team members to ensure that breakdown and scheduled maintenance is executed within the agreed time frame
    • Monitor the packaging / processing areas (from a maintenance viewpoint) to ensure smooth operation at all times
    • Liaise with stores to ensure that all spare parts are available to execute the maintenance plan.
    • Monitor, measure and trend maintenance related production downtime. Use this information to improve maintenance service to the factory.
    • Assist in assembling, commissioning and decommissioning lines
    • Uphold Good Manufacturing Practice principles.
    • Monitor and ensure that all CUTE/Shopware documentation is completed accurately
    • Ensure adherence to DAMAWY procedures and process
    • Complete all required documentation as required (maintenance, safety, quality, etc.)
    • Attend department required meetings
    • Adhere to escalation procedure

    Team Management/Morale

    • Motivate, engage, inspire team members: encourage team members to strive for excellence in all that they do
    • Coach and guide team members on maintenance related activities and problem-solving techniques
    • Be the custodian of the company values and CODE
    • Monitor KPIs and lead initiatives aimed at achieving targets set
    • Take responsibility for your own learning and development (subject to budgetary constraints) and performance

    Environment

    • Ensure adherence to the environment policies, procedures and standards

    Safety

    • Ensure that employees are properly trained on safe work procedures.
    • Manage and monitor adherence to safety regulations, procedures and policies
    • Identify, manage and report safety hazards
    • Execute safety incident/accident investigations as required
    • Participate in safety dialogues as per guidelines
    • Participate in safety audits and action plan implementation as and when required
    • Ensure compliance with LOTO procedures

    ABOUT YOU

    Experience Required:

     

    • 5 years’ maintenance experience within a FMCG environment, Processing, Utilities and Packaging experience would be an advantage.
    • Leadership experience/People Management
    • Exposed to technical root cause analysis methodologies.
    • Electrical & Mechanical engineering experience

    Qualifications Required:

    • N5, Qualified Millwright

    go to method of application »

    Commercial Field Sales Execution Manager (Port Elizabeth, EC

    KEY AREAS OF RESPONSIBILITY

    Planning for Sales Effectiveness

    • Identify store objectives to achieve sales growth and volume objectives
    • Investigate and integrate consumer, shopper, customer and channel insights to identify growth opportunities and propose action plans to influence shopper behavior
    • Compile an area business plan that is agreed with the Regional Manager and understood by the merchandisers and customers
    • Contribute to both the brand Image and customer service orientation in the outlets
    • Understand the category health and nutrition benefits, and brand attributes to enable effective in-store execution

      Sales Execution

    • Negotiate the implementation of the Danone objectives with customers, giving recommendations for increasing sales
    • Use basic selling skills to reach a commercial agreement with customers
    • Manage the outlet order processes by checking stock and stock control figures, negotiating the suggested order with the customer, and authorise volumes
    • Execute action plans in each outlet for sales growth
    • Ensure volume targets are achieved
    • Effectively implement in-store Point Of Sales objectives
    • Manage merchandising standards to merchandisers and ensuring that merchandisers files are updated, and merchandiser order cards are completed
    • Manage the back-up storage facilities to ensure that stock is properly handled at all times
    • Put plans in place to rectify any deviations from Danone sales and merchandising standards
    • Achieve sales and market share targets for the predefined area of customers within a specific geographic area

    Policies and Process

    • Adhere to all Danone policies and procedures at all times
    • Adhere to the Work in Safe Environment (WISE) Policy at all times
    • Conduct relevant safety training with in-store merchandisers
    • Ensure compliance to personal protective equipment (PPE) at all times
    • Be responsible for the proper usage and management of tools and technology

    Controls

    • Manage in-store returns by adhering to the returns policies and procedures, reporting all returns, checking the returns book, and conducting maintenance on the returns book; ensuring that returns do not exceed the targeted percentage
    • Effectively manage close-to-expiry stock to minimise the level of returns    
    • Get the relevant authorization to move expired stock
    • Analyse KPI’s and continuously close the gaps between results and objectives

    Relationship Building

    • Manage store issues independently by ensuring positive working relationships with customers
    • Manage the Field Sales Force and merchandising staff to maintain positive relations with customers
    • Maintain the lines of communication with the Sales Strategy and Planning Department

    Administration

    • Prepare call plans for complex calls
    • Complete sales administration such as preparing relevant reports and conducting surveys

    ABOUT YOU

    • Matric
    • Marketing or Business-related qualification will be beneficial
    • 3 Years Sales Experience
    • Sound understanding of the FMCG industry, with dairy focus being an advantage
    • Previous experience in a customer and/or consumer focused role
    • Commercial acumen
    • Proven negotiation skills

    Method of Application

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