BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements...
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Core Description
- To coordinate the budgeting process, prepare and monitor the actual vs. budget. Co-ordinate and consolidate information for all statutory reporting. Provide input into the analysis of financial information to allow the business unit to make well-informed decisions to ensure financial sustainability.
Key Deliverables / Primary Functions
- Provide input in developing the annual budget plan for the business in consultation with key business unit stakeholders and line management, in accordance with BCX guidelines
- Oversee and coordinate the circulation of budget guidelines and templates
- Oversee and consolidate budget submissions received and address queries raised by line management
- Coordinate and consolidate inputs for the preparation of the business unit budget
- Analyse potential over or under spending variances and submit report to supervisor for further action to be taken.
- Review the quality and accuracy of monthly variance report submissions received, prepare reallocation journals for posting to the GL
- Support accounts payable and receivable on management of payment and receipts for effective and efficient working capital management
- Support and ensure the management of fixed assets within business units
- Support business in the management of inventory and proper accounting of inventory to optimal working capital management
- Prepare and analyse financial information and financial statistics for monthly and quarterly financial reporting
- Facilitate and check the preparation and distribution of valid, accurate and complete reports on project spending.
- Compile and submit monthly bank reconciliations and progress reports for project administra
Core Functional Skills & Capabilities
- Finance and Budget Management
- Financial Governance
- Financial and Accounting Standards and Principles
- Reporting
Core Behavioural Competencies
- Job Match
- Analysing
- Deciding & Initiating Action
- Delivering Results & Meeting customer expectations
- Entrepreneurial & Commercial thinking
- Presenting and Communicating information
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Finance
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 3 Years’ experience in finance, experience and relevant exposure to the financial sector and the full accounting function.
- If Grade 12 minimum, then 5 years’ experience in billing, Database Management and Reporting
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
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Core Description
- Responsible to ensure that the assigned General Ledger (GL) accounts are maintained and reconciled in an efficient and effective manner, reporting directly to the Financial Controller – General Ledger & FI Journals.
Key Deliverables / Primary Functions
- Match and process supplier invoices.
- Resolve reconciling items by liaising with supplier and internal staff.
- Maintain and reconcile supplier statements with relevant accounting records.
- Prepare payment requisitions according to payment terms and forward remittance advices to suppliers.
- Verify correctness of supplier master data on the accounting system.
- Comply with all relevant statutory regulations during the execution of duties i.e. VAT Act, SA Reserve Bank, Customs and Excise.
- Maintain updated and accurate files.
- Prepare timeous and accurate reports, as and when required.
Core Functional Skills & Capabilities
- Accounting
- Collaboration
- Communication
- Data Management
- Reporting
- Computer Literacy
Core Behavioural Competencies
- Job Match
- Analysing
- Coping with pressures & setbacks
- Delivering Results & Meeting customer expectations
- Presenting and Communicating information
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
- 2 years’ experience in bookkeeping/ credit controller
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Drivers Licence and Reliable Vehicle - both required
Workplace / Physical Requirements
- Hybrid Remote Worker
- Non-Billable
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Core Description
- A Tech Officer Customer Engineer plays a crucial role in providing technical support and assistance to users within an organization or customers of a product or service.
- The incumbent provides service activities on company systems, including installation, discontinuance, relocation, diagnosis, emergency repair etc. while minimising equipment downtime and ensuring client satisfaction on various accounts.
Key Deliverables / Primary Functions
- Provide frontline technical support to end-users via various channels such as phone, email, chat, or in-person. Assist users with troubleshooting hardware, software, network, and other IT-related issues.
- Diagnose and resolve technical problems reported by users in a timely and efficient manner. This may involve guiding users through step-by-step solutions, performing remote troubleshooting, or escalating issues to higher-level support teams when necessary.
- Log and track all support requests using a ticketing system or help desk software. Ensure accurate documentation of issues, resolutions, and communication with users for future reference and reporting purposes.
- Escalate unresolved issues or complex technical problems to higher-level support teams, system administrators, or software vendors as per established escalation procedures. Follow up on escalated cases to ensure timely resolution and user satisfaction.
- Monitor systems, networks, and applications for potential issues or performance degradation. Proactively identify and address emerging problems before they impact end-users or business operations.
- Participate in team meetings, performance reviews, and training programs to enhance technical skills, customer service abilities, and overall effectiveness as a help desk consultant. Contribute ideas for process improvements and service enhancements.
- Adhere to company policies, procedures, and service level agreements (SLAs) governing help desk operations. Ensure compliance with IT security policies, data privacy regulations, and industry standards.
Core Functional Skills & Capabilities
- Remote Work Support
- Troubleshooting
- Communication
- Customer Service
- Customer Orientation
Core Behavioural Competencies
- Delivering Results & Meeting customer expectations
- Adhering to principles and values
- Applying expertise & Technology
- Achieving personal work goals & objectives
- Following instructions & procedures
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education -Preferred /Advantage
Experience
- 2 years’ experience in Customer Engineering working shifts (night and day shifts).
Certifications
- A+
- ITIL Foundation
- CompTIA A+
- MCITP,MCP,CCENT would be advantageous
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
- Engagement with internal and external clients.
Special Requirements / Employment Condition
- Ability to work multiple shifts
Workplace / Physical Requirements
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Core Description
- Responsible for ensuring that quality standards are met through evaluating, designing, and preparing detailed specifications for larger complex networks and communication systems that are in alignment with BCX’s standards, as well as supervising direct reports.
Key Deliverables / Primary Functions
- Manage change, constantly reviewing design and responding to optimisation changes
- Monitor and control the network to ensure its day-to-day stability
- Manage problems and assist with support functions
- Contribute to the research and assessment of new technologies as well as customer needs
- Monitor service levels and contribute to the development of standards and specifications
- Test systems and keep records of technical details on network design, implementation plans and capital projects
- Support users and support staff
- Attend to IMACD's (Installation, Modification, Addition, Change, Delete)
- Provide network administration and support
- Integrate systems
Core Functional Skills & Capabilities
- Customer Service
- ICT Knowledge
- Process Orientation
- Result Orientation
- Infrastructure Development& Support
Core Behavioural Competencies
- Adhering to principles and values
- Culture Match
- Applying expertise & Technology
- Coping with pressures & setbacks
- Delivering Results & Meeting customer expectations
- Following instructions & procedures
- Working with people
- Job Match
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
- 3 years’ experience
- OR
- Grade 12 & 5 years’ experience
Certifications
- CCIE (Cisco Certified Internetworking Expert)
- ITIL
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Drivers Licence and Reliable Vehicle - both required
Workplace / Physical Requirements
- Full-time Client Based Position
- Billable
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Core Description
- Responsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems. Applies expertise on technology and technical specific to the Internet sphere, working on a number of projects with clients concurrently.
- Implements high-level systems and applications. Deploys communication solutions or customer specific solutions to meet business and strategic objectives.
Key Deliverables / Primary Functions
- Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/ productivity systems and compiling and distributing reports
- Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services
- Conduct business analysis and business continuity planning
- Engage in consultation with team members
- Manage technical product development in terms of project definition, compilation of project plans and statements of work
- Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion
- Monitor emerging technologies and provide insights and advice in this regard
- Design systems within areas of expertise
- Conduct service delivery planning and control
Core Functional Skills & Capabilities
- Infrastructure Development& Support
- Process Orientation
- Continuous Delivery (CD)
- Customer Orientation
- Problem management
- Service and System Integration
- Core Behavioural Competencies
- Job Match
- Adapting & Responding to change
- Delivering Results & Meeting customer expectations
- Deciding & Initiating Action
- Working with people
- Persuading and Influencing
- Creating & Innovating
- Culture Match
Minimum Qualifications
- NQF 6: 3 year Degree/ Diploma/ National Diploma in Engineering or Telecommunication
- OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
- NQF 7: 3 year Bachelors Degree
Experience
- 5 Years experience (if Grade 12, 7 years experience) with at least 3 years Telecommunication technology experience
Certifications
- CISCO
- ITIL
- Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Span of Control
Level of Engagement
- Interacting with clients as well as relevant stakeholders within BCX.
Special Requirements / Employment Condition
- Ability to work extended /long hours as and when required
- Valid Drivers license
Workplace / Physical Requirements
- Hybrid Remote Worker
- Billable
- Revenue Generating
Method of Application
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