Fresh Openings at Caterpillar Inc.

What's in it for you?

• This is More Than a Job — It’s a Launchpad for Your Career. If you're hungry to make an impact in either Marketing, Strategy, Product Support, Sales, or Business Development, this opportunity is your springboard. Join a team that values fresh perspectives, bold ideas, and real impact. We don’t just offer roles — we offer rocket fuel for your professional ambitions. From real-world projects / hands-on projects to mentoring from industry leaders, you’ll gain the momentum to kickstart and build a career that matters. Your journey starts here—come shape what's next.
• Be at the Heart of Regional Growth. From market research and digital solutions to capability assessment and value selling, you’ll be central to how we support dealers and customers across Africa. This is your chance to shape what’s next guided by expert mentors, equipped with tailored training, and constantly challenged to lead with purpose and deliver real impact.

Program Details

• Start Date: October 1, 2025
• Contract Duration: 1 year (Oct 2025 – Sept 2026)
• Work Format: Full time (40 hrs / week), onsite 5 days per week
• Location: Johannesburg

What we are looking for

• Valid Passport (valid through Sept 2026)
• Fluent in English
• Open to travel – regionally and globally
• Proficiency in MS Office / O365
• Strong communication, initiative, teamwork, and presentation skills
• 1 internship completed (1 to 2 years of experience)

What Will Put You Ahead :

• Degree in Business, Marketing, or Engineering (or similar)
• Passion for learning, and making things happen
• Customer-obsessed mindset
• Commercially sharp
• Analytical thinking, and problem solving
• Hungry to learn and grow

What You’ll Work On:

• Learn the ins and outs of Caterpillar’s business, customers and solutions
• Solve real business challenges and drive real-world projects
• Collaborate with experts across product support, strategy, digital, marketing, and sales
• Work on strategic assessments that drive innovation and growth
• Build confidence, clarity and credibility in a supportive global team

What you have:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

Deadline:21st August,2025

go to method of application »

Role summary

• We have a great opportunity for a Legal Collections Customer Service Representative to join our dynamic team in South Africa. In this role you will be responsible for managing and resolving overdue accounts with clients, while ensuring compliance with legal and regulatory standards. This role combines customer service expertise with knowledge of debt collection, focusing on negotiating payment arrangements, maintaining accurate records, and supporting legal processes related to collections. The successful incumbent will act as a liaison between the company, clients, and legal teams to facilitate timely and ethical debt recovery.

What you will do:

• Addressing and resolving customer issues and inquiries. Ensuring all customer communication is clearly documented.
• Identifying issues and determining appropriate course of action for effective resolution.
• Execution of customer service standard processes.
• Maintaining customer accounts and relationships.

Skill you will have:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

What will put you forward:

• A completed Diploma or Degree in a related field.
• 2-5 years’ experience in a similar role and environment.
• Strong communication and negotiation skills.
• Knowledge of legal collection procedures and relevant regulations.
• High attention to detail and organizational skills.
• Ability to handle sensitive financial conversations with professionalism and empathy.

Deadline:7th August,2025