Fresh Openings at NTT Ltd.

• The Associate Logistics Specialist is accountable for receiving and processing shipment requests and administers all aspects of the shipment process to ensure client satisfaction.

Key Responsibilities:

• Accountable for managing aspects of the logistics process to ensure successful shipment of products.
• Manages and contributes to the administration of the shipment process to ensure client satisfaction.
• Contributes to the successful management of the shipment of products.
• Regularly interacts with vendors to ensure the timeous and successful completion of shipments.
• Ensures the successful shipment of items by planning, receiving, processing and tracking shipments.
• Accountable for managing components of the shipment process including the escalation of problems and stakeholder management.
• Filing documents, tracking orders, liaising and working with clients and suppliers, and entering data into relevant software systems.
• Ensures that all supply chain procedures are supported and implemented, from coordinating deliveries to managing shipping documentation.
• Contributes to the improvement of internal processes and systems.
• Flexible and adaptable working hours aligned with operational and client requirements.
• Assist with the preparation and submission of shipment quotations.

Knowledge and Attributes:

• Excellent time management skills and problem-solving orientation.
• Displays an advanced level of client orientation.
• Good knowledge of import and export practices and processes.
• An understanding of global trade, marine and transit insurance and letters of credit.
• Organization, and planning; effective and efficient communication skills.
• Solid attention to detail.
• Good understanding of the order fulfilment cycle.
• Knowledge of logistics software or transport management systems.
• Basic accounting knowledge.
• Familiarity with relevant rules, regulations and standards.
• Demonstrated flexibility with working hours to meet operational requirements.

Academic Qualifications and Certifications:

• High School Certification or equivalent qualification.
• Certificate in Logistics and Supply Chain or related desirable.

Required experience:

• Solid previous experience as a Logistics Administrator, Warehouse Administrator or similar role.
• 1–3 years of logistics or Supply Chain experience, with hands‑on involvement in Shipment Coordination, documentation, and system tracking, along with strong administrative skills, and stakeholder coordination to support daily logistics operations.

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Your day at NTT DATA

• The Internal IT Project Manager/Scrum Master is a seasoned subject matter expert, responsible for the planning, execution and delivering of strategic IT projects within scope, budget, and timeline.
• This role collaborates with cross functional teams, manages resources, and ensures project success by utilizing effective project management methodologies.

Key responsibilities:

• Engages with key stakeholders to drive project success.
• Clearly articulates project ideas to diverse audiences and navigates disagreements and finds win-win solutions.
• Builds consensus among stakeholders with varying interests.
• Contributes to the establishment and maintains an organized framework for managing projects.
• Defines project scope, objectives, and deliverables in collaboration with stakeholders.
• Contributes to the development of project plans, including timelines, budgets, and resource allocation.
• Identifies and manages project dependencies, risks and issues.
• Identifies potential roadblocks and takes proactive measures to keep the project on track.
• Conducts regular meetings and provides project updates to stakeholders.
• Engages and communicates with key stakeholders to understand project requirements, expectations, and changes.
• Fosters positive relationships and ensures alignment on project objectives.
• Allocates resources effectively to meet project goals.
• Ensures project deliverables meets quality standards and fulfils customer requirements.
• Identifies project risks and develops risk mitigation strategies.
• Facilitates knowledge transfer and lessons learned sessions to improve future program execution.
• Performs any other relevant task as required.

To thrive in this role, you need to have:

• Seasoned knowledge and understanding of working within a matrixed global organization
• Seasoned project management skills, with a particular focus on information technology projects.
• Assertive in approach coupled with confidence in the area of expertise and the ability to facilitate business conversations.
• Seasoned client engagement and relationship building skills.
• Ability to persuade, negotiate and influence key stakeholders.
• Excellent ability to establish and manage processes and practices through collaboration and the understanding of business.
• Seasoned ability to manage urgent and complex tasks simultaneously.
• Ability to display superior decision-making skills.
• Seasoned verbal and written communication skills.
• Seasoned business acumen knowledge.

Academic qualifications and certifications:

• A bachelor's degree or equivalent in Project / Program Management or related field desired.
• Relevant Project / Program Certification(s) preferred.
• Agile Experience
• Scrum Certified

Required experience:

• Seasoned demonstrable experience working in a similar position in a global organization.
• 3-8 years worked experience in the same or similar role.
• Seasoned experience overseeing projects through the full life cycle.
• Seasoned demonstrated experience in working closely with a variety of internal and external stakeholders.
• Seasoned experience managing resources within a project life cycle.

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Your day at NTT DATA

• The Networking Service Delivery Field Support Engineer (L1) is responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution. The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions. The role is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

• Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
• Ensures that any software that is part of the solution is installed and configured according to client requirements.
• Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
• Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
• Investigates first line support calls assigned and identify the root cause of incidents and problems following knowledge articles.
• Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
• Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
• Ensures the efficient and comprehensive resolution of incidents and requests.
• Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
• Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
• Provides first line remote and onsite technical support to clients.
• Provides first line field engineering services to clients.
• Reports and escalates issues to 3rd party vendors if necessary.
• Follows the required handover procedures for shift changes to ensure service continuity.
• To thrive in this role, you need to have:
• Good communicate skills, both verbal and written.
• Ability to plan activities and projects well in advance and take into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or related field.
• Associate level certification in Networking technologies such as Cisco CCNA or Aruba ACSA
• Installation knowledge of the following technologies would be advantageous
• Cisco Routing/Switching/Wireless
• Aruba Routing/Switching/Wireless
• Meraki Routing/Switching/Wireless
• Own vehicle - is a must

Required experience:

• Entry level experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers.
• Entry level experience in technical support to clients.
• Entry level experience in diagnosis and troubleshooting.
• Entry level experience providing remote support in Networking technologies.
• Entry level experience in relevant technology.

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Your day at NTT DATA

• The Senior Digital Forensics Response Analyst is an advanced subject matter expert, responsible for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments).
• This role acts as the technical second responder for the team and supports the work of technical staff from various business areas, as well as third-party technical experts.
• The Senior Information Security Incident Response uses their technical competencies of systems and automated mechanisms to detect unauthorized activity on company information assets.

Key responsibilities:

• Manages the prevention and resolution of security breaches and ensure incident and problem management processes are initiated.
• Performs access management activities according to the policy.
• Implements and discusses security service audit schedules, review access authorization and perform the required access controls and testing to identify security weaknesses.
• Interacts with a global team of Cyber Security Analysts and specialists.
• Manages 2nd level triaging of security alerts, events, and notifications.
• Manages notifications of internal and/or external teams according to agreed alert priority levels, and escalation trees.
• Communicates status of response, resolution and final root cause analysis to the appropriate stakeholders.
• Follows and updates established and/or ad-hoc processes and work instructions and create procedures where deficiencies are identified.
• Logs, manages and coordinates service requests through to resolution including the identification, isolation, resolution and escalation of IT infrastructure faults.
• Maintains an understanding of current and emerging threats, vulnerabilities, and trends.

To thrive in this role, you need to have:

• Advanced understanding of End Point Protection Software.
• Advanced understanding of Enterprise Detection and Response software.
• Advanced knowledge of technological advances within the information security arena.
• Advanced understanding of inter-relationships in an overall system or process.
• Advanced knowledge of information security management and policies.
• Advanced understanding risk management principles and frameworks is crucial for prioritizing and addressing security incidents
• Advanced understanding of the organization's business operations, goals, and objectives enables the analyst to align incident response efforts with the broader business strategy.
• Ability to effectively communicate technical information to both technical and non-technical stakeholders, and end-users, as well as working with cross-functional teams during incident response.
• Ability to think critically, analyze information, and solve medium to complex problems.
• Academic qualifications and certifications:
• Bachelor’s degree or equivalent in Information Technology, Computer Science or related preferred.
• SANS GIAC Security Essentials (GSEC) or equivalent preferred.
• SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent preferred.
• SANS GIAC Certified Incident Handler (GCIH) or equivalent preferred

Required experience:

• Advanced experience in a Technology Information Security Industry.
• Advanced experience or knowledge of SIEM and IPS technologies.
• Advanced experience with Wireshark or tcpdump to identify normal and abnormal/malicious traffic patterns and behaviors.