We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our services your solutions. Vector's vehicle fleet includes a food industry first in 'multi-temperature'? vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.
Job Purpose
- VECTOR LOGISTICS is seeking an experienced Engineering Manager to join our Coastal Logistics Division, based at Bellville South, Cape Town, reporting to the Engineering Executive. The Engineering Manager will provide strategic and operational leadership for the engineering function across the region, ensuring the effective operation, maintenance, availability and efficiency of refrigeration plants, facilities, plant and equipment. The role will oversee engineering projects, maintenance planning, resource allocation and the effective management of maintenance and capital expenditure budgets. The position will also lead the regional Engineering Operations team and ensure that adequate resources are available to support maintenance and project requirements. A key focus of the role will be to monitor and optimise maintenance costs, refrigeration plant availability and efficiency, project expenditure and utilities utilisation, while ensuring the reliable and efficient operation of engineering assets across the region.
Key Responsibilities
Project Management:
- Develop and execute annual capex budget with a focus on reducing plant down time and improving efficiencies of the refrigeration plant.
- Drive the preparation of the conceptual design and preliminary costing estimates for capex preparation.
- Manage all building and construction projects in the region or work with nominated project management specialist company.
- Plan and schedule the projects execution in line with operations requirements, deadlines and set milestones.
- Drive the risk management process and ensure health and safety requirements are adhered to with regards to facilities and equipment.
- Manage and control the fixed asset register and ensure that it is updated as per policy and depreciation is in line with group standards.
- Ensure that all project work on site is carried out and completed to the highest level of trade-man ship quality and to safe food requirements.
- Manage outside contractors to ensure the integrity of the engineering team and carry out corrective action when required.
- Conduct weekly project meetings to ensure all disciplines are aligned and that capex targets dates met in view of the year planner.
- Preparation of all capitalized major maintenance and capital request motivations and supporting documentation.
- Complete project reports and effectively communicate changes to the year planner.
Maintenance Management:
- Develop and implement an effective maintenance program for the facilities and refrigeration plants across the region.
- Drive continuous improvement initiatives on asset care and resources utilization to optimize R&M costs in the region.
- Drive the maintenance planning, execution and reliability engineering to deliver required plant availability and refrigeration plant performance across the sites.
- Drive and ensure key maintenance metrics (planned maintenance compliance, backlog, artisan utilisation etc.) meet set targets.
- Ensure the plant, buildings and accessories are maintained in line with risk, security, safety, health, HACCP AND ISO22000, 14000, 18000 and food safety requirements.
- Ensure all electrical equipment and installations are maintained or installed in accordance with statutory requirements and business needs.
- Manage maintenance team and ensure that planned maintenance is effectively executed to enable optimal asset utilisation.
- Ensure that maintenance practices and procurement processes are aligned to business standards.
- Effective management of outsourced services, service level agreements and contracts.
- Effectively manage the breakdown, call-out and escalation process to ensure facilities temperatures are maintained.
- Lead the engineering team across the region and ensure the required tools, support, performance reviews and development plans are in place.
- Performs work inspections and sign off major maintenance, overhauls and statutory inspections/checks to ensure completeness of tasks.
- Management of utilities operation, monitoring usages and implementation of savings initiatives.
- Reporting on maintenance metrics, utilities usages and facilities risk mitigation plan.
Risk Management:
- In terms of design, use and maintenance, ensure all facilities comply with health, safety, security and other legal requirements.
- Management of risk-based inspections and maintenance on fire detection and fire protection systems.
- Ensure refrigeration plant compliance with SANS 10147 and other relevant legislation.
- Ensure that all legislative and industry standards are met.
- Responsible for health and safety with regards to all equipment and plants to ensure a safe environment to operate and work on for all staff.
- Ensure that the required focus is given to all audit requirements and findings.
Leadership:
- Lead the maintenance team towards meeting targets through regular communication and utilisation of the full organizational talent management tool set.
- Contribute to the development of new training solutions in collaboration with other regional engineer/s.
- Train and mentor teams to improve performance.
- Ensure alignment of teams on action plan/s and key objectives.
Financial Management:
- Manage costs to ensure lowest cost maintenance and the optimal utilisation of assets.
- Report to EE/ROE on a weekly basis on actual KPI’s versus budget and work with team to address and areas of nonconformance or concern proactively and timeously.
- Report on and manage all input costs and manage any over or underspend appropriately to ensure that issues are escalated before significant financial loss occurs.
- Manage engineering expenses within level of authority and monitor spending activity within teams to ensure compliance with financial and ethical standards.
- Implements and encourages cost cutting initiatives within the team where these do not impact on long term business sustainability.
- Provide input into CAPEX documentation considering return on investment, resourcing, and sustainability requirements.
- Manage suppliers and contracts in collaboration with the procurement team to ensure agreed service levels are met, escalate areas of concern to the ROE where necessary.
- Manage contractors daily to ensure that correct standards of work and agreed timelines are achieved.
Qualifications, Skills and Experience Required for the Job:
- Relevant engineering degree (Essential).
- 8 years’ trade experience of which at least 5 years in a management category.
- Experience working with refrigeration systems (Essential).
- Experience in Plant maintenance within medium to large scale facilities.
- Excellent understanding of mechanical, refrigeration and electrical engineering.
- An additional Refrigeration Qualification (advantageous).
- GCC factories (Advantageous).
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Job Purpose
- As the IT Site Lead, you will be the driving force behind the performance and uptime of critical IT services that support our 24x7 logistics operations. In this hands-on role, you will proactively engage with end-users to deliver advanced desktop support, manage network and hardware infrastructure, and ensure seamless video conferencing and collaboration across teams. Operating in a high-pressure environment, where IT is essential to business continuity, you will serve as the primary technical expert, ensuring optimal system performance, security, and availability while providing exceptional customer service.
- You will also work closely with cutting-edge logistics technologies, including handheld scanners, voice-picking solutions, and EPOD devices, which are vital to our business operations. This role involves collaborating with central IT teams, leading small to medium-scale IT projects, and continuously improving IT services to enhance operational efficiency.
- This position offers significant career growth for technically talented professionals seeking to make an impact in IT operations, infrastructure management, and project leadership within a global organization. If you thrive in fast-paced, mission-critical environments and are passionate about driving IT excellence and innovation, this is the opportunity for you.
Key Responsibilities
- IT Desktop Support: Provide expert-level technical support for desktops, monitors, laptops, docking stations (where applicable) mobile devices, and peripherals. Address operating system (Windows OS) issues. Perform first-line application/software troubleshooting promptly and effectively to ensure minimal downtime. Ensure that all desktop and laptop operating systems are patch compliant and within OEM support.
- Network & Cloud Management: Administer and troubleshoot network services such as zScaler client, DHCP, DNS, VPNs, LAN and wireless networks. Manage cloud services (Azure) for backup and storage solutions. Ability to troubleshoot network issues across the LAN, Wireless networks and WAN. Escalate complex issues to external service providers when necessary.
- Onsite Video Conferencing: Manage and support onsite video conferencing systems, ensuring seamless communication across teams and sites. Troubleshoot connectivity, hardware, and software issues related to video conferencing platforms (Zoom, Microsoft Teams, WebEx). Conducting end-user training on the use of video conferencing equipment.
- Fire Safety Systems: Ensure proper IT-related configuration and monitoring of fire safety systems (e.g., fire alarms) in server rooms and critical infrastructure areas. Collaborate with facilities management to ensure IT equipment complies with fire safety standards.
- Customer Service Excellence: Deliver top-tier customer service by proactively addressing, resolving IT issues and lead end user training to aid improved awareness on commonly used technologies such as MS Teams and OneDrive. Engage with end-users to explain technical solutions clearly and ensure high satisfaction levels through ongoing communication and support.
- Third-Party Escalations: Coordinate with external vendors for advanced support when necessary, ensuring they meet service-level agreements (SLAs). Track third-party resolutions and maintain accountability.
- Internal Escalations: Coordinate with internal teams/departments/stakeholders for advanced support when necessary, ensuring they meet service-level agreements (SLAs) to track maintain accountability.
- Hardware Asset & Inventory Management: Maintain and manage all hardware assets, including desktops, laptops, network devices, and peripherals. Oversee inventory levels, ensuring timely procurement, disposal, and stock control to support business needs.
- IT Asset Management: Proven experience in managing IT hardware software assets and inventory control.
- Server Room & Network Cabinet Management: Ensure the server room and network cabinets are optimally maintained, secure, and well-organized. Manage server upgrades, maintenance/downtime, repairs, and monitoring in collaboration with central IT teams or vendors.
- Desktop Projects & Endpoint Management: Lead desktop-related projects such as system upgrades, hardware rollouts, software deployments, and user migrations. Ensure endpoints are patched and compliant with security standards, and implement group policies across devices.
- Scripting & Automation: Utilize scripting and automation (e.g., PowerShell) to streamline routine administrative tasks, enhancing system efficiency and reducing manual intervention.
Security Compliance:
- Endpoint Hardening: Ensure that all devices are hardened against security vulnerabilities through appropriate configurations and settings.
- Hard Drive Encryption & Group Policies: Enforce hard drive encryption and group policies to protect sensitive data and control user access.
- Data Leak Protection (DLP): Implement and monitor DLP solutions to prevent unauthorized data access or transmission.
- Zscaler & VPN Support: Manage secure web access via Zscaler and support VPN solutions for remote workers, troubleshooting any connectivity issues.
- Follow-Me Printing: Implement and manage secure follow-me printing solutions to prevent unauthorized access to printed documents.
- Advanced Security Practices: Participate in vulnerability assessments, security audits, and incident response. Collaborate with central IT and security teams to ensure compliance with company security standards.
- Change Management: Follow ITIL-based processes for change management, ensuring that infrastructure and systems changes are reviewed, approved, and executed with minimal disruption to operations.
- Backup & Disaster Recovery (DR): Manage local backup solutions and ensure that disaster recovery plans are in place for the site. Regularly test backups and recovery processes to ensure preparedness.
- Incident Response & Monitoring: Proactively monitor systems for issues, and collaborate with IT security teams to respond to potential security incidents. Provide remediation and documentation for all security events.
- Project & Change Management: Lead small-scale IT projects at the site level, such as office relocations, hardware upgrades, and system rollouts. Participate in company-wide projects, ensuring alignment with global IT strategy.
- Collaboration with Central IT Teams: Work closely with central IT infrastructure, security, and application teams to ensure seamless alignment of IT services with company-wide standards and goals.
- Learning & Development: Stay current with emerging technologies and contribute to continuous improvement by recommending new tools, techniques, or approaches. Engage in ongoing training and certification (e.g., ITIL, Cisco, Microsoft Azure) supported by the company.
- On-Call Support & Availability: Provide after-hours support when necessary to resolve critical IT issues. Participate in an on-call rotation as needed, ensuring that site IT services are always operational.
- Documentation & Reporting: Maintain comprehensive technical documentation for system configurations, incident reports, hardware inventories, and network setups. Provide regular performance reports on ticket resolution, aged tickets, asset usage, and security compliance.
Key Performance Indicators (KPIs):
- Ticket Resolution & Response Times: Ensure that all IT tickets are resolved within SLA timeframes.
- System Uptime & Performance: Maintain at least 99.9% uptime for key IT systems and infrastructure.
- User Satisfaction: Achieve high user satisfaction scores through prompt, effective IT support and excellent communication.
- Hardware & Stock Management: Maintain accurate and timely inventory records with proactive procurement to prevent shortages.
- Security Compliance: Ensure 100% compliance with endpoint patching, encryption, DLP, and group policy standards
- Availability: Willingness to provide on-site and remote support during business hours and after hours as needed. Participation in an on-call rotation for critical issues.
Key Relationships
Internal
- End-Users: Serve as the primary point of contact for internal staff, providing advanced technical support for desktops, mobile devices, software, and IT systems. Offer user training and ensure minimal downtime.
- Department Heads & Business Stakeholders: Collaborate with department leaders to align IT services with business objectives and drive system upgrades, rollouts, and improvements.
- Central IT Teams: Work closely with central IT, security, and infrastructure teams for escalations, strategic projects, and maintaining company-wide standards.
External
- Vendors & Service Providers: Manage relationships with external vendors for advanced support, hardware procurement, and ensuring service-level agreements (SLAs) are met.
- Third-Party IT Support Teams: Collaborate with third-party support for escalations on complex technical issues, network problems, and specialized services.
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Bachelor’s Degree in Computer Science, Information Technology, or a related field is required. Alternatively, a combination of formal education and equivalent professional experience will be considered.
Must hold certifications in:
- ITIL (Information Technology Infrastructure Library) to ensure solid knowledge of IT service management best practices.
- Microsoft Azure for cloud services and infrastructure management.
- Microsoft Intune for mobile device and endpoint management.
- Office 365 Certification for managing cloud-based collaboration and productivity tools.
- MCSE (Microsoft Certified Solutions Expert) to demonstrate proficiency in Microsoft server and network infrastructure.
- Networking Certifications such as CCNA or equivalent, to ensure expertise in network management, routing, and switching.
- Project Management (PMBOK) or equivalent (desired).
- Experience: 4-6 years of hands-on experience in IT support, infrastructure, or operations roles, with a proven track record of delivering reliable IT services in fast-paced, high-pressure environments.
- Experience: 1-3 years within an FMCG environment.
- Proficiency in Active Directory and Single Sign-On (SSO): The incumbent must have in-depth experience managing user identities, authentication, and access controls.
- Desktop Support Expertise: Must have experience providing advanced desktop and mobile support across a range of devices (Windows OS) and ensuring minimal downtime through proactive issue resolution.
- Cloud Management (Azure, Office 365): Experience in managing cloud platforms for infrastructure services, including backup, storage, and security.
- Network and Hardware Management: Expertise in troubleshooting and maintaining network services (DNS, DHCP, LAN, WAN, VPNs) and hardware lifecycle management (procurement, upgrades, inventory).
- IT Project Leadership: Proven ability to lead small to medium-scale IT projects, such as system rollouts, hardware upgrades, and migrations, ensuring timely and within-budget delivery.
- Security Compliance & Incident Response: Hands-on experience with endpoint security measures (encryption, DLP, endpoint hardening), incident response, and vulnerability assessments.
- Server Room & Infrastructure Management: Experience managing server rooms and ensuring compliance with fire safety regulations, environmental monitoring, and security standards.
Skills and Competencies
- Desktop & Endpoint Management: Advanced knowledge of desktop operating systems, patching, group policies, and hardware management and remote support thereof.
- Networking & Cloud Services: Experience with DHCP, DNS, VPNs, LANs, WANS, wireless networks, and cloud platforms (Azure).
- Automation & Scripting: Hands-on experience with scripting (e.g., PowerShell) to automate routine tasks and improve operational efficiency.
- Security & Incident Response: Proficiency in endpoint hardening, hard drive encryption, Zscaler, DLP, and VPN support. Experience with security audits and incident response is a plus.
- Hardware Asset Management: Proven experience in managing IT hardware assets and inventory control.
- First line application/software (SAP ERP, Logistics & Warehouse Management SaaS solutions) applications troubleshooting.
- Strong problem-solving and analytical skills, with an ability to diagnose and resolve complex technical issues.
- Excellent verbal and written communication skills to interact with users, vendors, and central IT teams.
- Leadership qualities, including project management and the ability to collaborate effectively with different teams
- Customer-focused mindset with a commitment to providing high-quality IT services.
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Job Purpose
- To effectively manage and monitor the EDI ordering process by ensuring accurate and timely order processing, pricing validation, master data alignment, system integration, and resolution of EDI-related queries.
EDI Processing Management
Ensure daily EDI orders are processed accurately and on time before the EDI cut-off times.
- Monitor and escalate any delays of time stamps of files received by customers with the SAP integration partner.
- Review rejected line items and ensure incorrect pricing is addressed and invalid lines are appropriately dropped.
- Check pricing on Jab orders and ensure pricing is escalated with the customer team.
- Monitor all EDI reports periodically throughout the day to ensure accuracy of creation.
- Take on new Principals & Customers on EDI.
- Validate and align customer master data between EDI and SAP, including product codes, descriptions, UOM, pack sizes, barcodes, and listed products.
Query Resolution
- Assist Principals with queries on lines dropped.
- Assist Central Debtors with queries on EDI orders.
- Assist Vector branches and principals with JAB orders/EDI orders
Teamwork and Self-Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development.
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
- Inform relevant parties in the event of tasks or deadlines not being met, the potential risks thereof, and provide appropriate resolution.
- Support and drive the business core values.
- Manage colleagues' and clients’ expectations and communicate appropriately.
- Demonstrate a willingness to help others and “go the extra mile” to meet Group and team targets and objectives.
Qualifications, Skills and Experience Required for the Job
- Matric
- Year's experience in an EDI environment
Skills and Competencies
- EDI management and analysis
- Compliance requirements
- Business processes and practices
- EDI system and processes
- Verbal and written communication
- Interpersonal
- Logical thinking
- Problem solving
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Job Purpose
- To develop and manage daily transport plans that balance service delivery with operational efficiency, while supporting vehicle tracking and resolving day-to-day operational queries. The role provides critical planning support to ensure effective fleet utilisation and a high level of customer service. In addition, the role manages principal customer logistics requirements at both operational and depot level.
Transport Planning & Scheduling
- Develop daily route plans to ensure optimal productivity and service delivery.
- Deliver route plans to depots or PBCS’s within agreed timelines.
- Ensure planning is aligned with prescribed operational KPIs.
- Review special delivery requests, update temporary master data, assess feasibility, and communicate outcomes to stakeholders.
- Engage regional DC leadership teams or PBCSs to validate routing plans and ensure operational alignment.
- Compile and issue daily final schedules, including:
- Special requests
- Startup times
- KPI achievement
- High-risk routes
- Fleet requirements (owned and hired)
- Analyse previous day routes to compare plan vs actual and clearly identify variances.
Fleet Utilisation & Capacity Management
- Maximise utilisation of the secondary fleet and or Unitrans fleet.
- Review fleet availability daily and fully understand constraints.
- Align next-day orders with available fleet capacity.
- Prioritise owned fleet usage over hired fleet.
- Determine hired fleet requirements where necessary.
- Communicate daily fleet requirements (drivers, VAs, and vehicles) clearly to depots.
- Conduct monthly fleet utilisation analysis by DC and implement corrective actions where required.
Performance Monitoring & Continuous Improvement
- Monitor plan vs actual performance daily:
- Categorise variances into:
- Master data issues
- Ad-hoc events
- One-off incidents
- Analytical improvement opportunities
- Conduct root cause analysis on deviations and embed learnings into planning systems.
- Maintain ongoing feedback with the Routing and Scheduling Controller on master data changes.
- Perform regular Turnaround Time (TAT) and travel speed analysis.
Expediting & Execution Control
- Manage daily expediting operations across assigned transport hubs.
- Track live execution in communication with expeditors.
- Identify risks early and communicate delays to customers and sales teams.
- Maintain a redelivery register and plan accordingly.
People Leadership
- Lead and manage a team and stakeholders.
- Ensure compliance with labour legislation and collective agreements.
- Manage attendance, overtime, and leave.
Reporting & Stakeholder Engagement
- Generate daily and monthly reports on:
- Plan vs actual
- Fleet utilisation
- Service levels
- Financial performance
- Prepare monthly efficiency reports and present to depot leadership.
- Provide updates on corrective actions and process improvements.
- Maintain strong communication channels between:
- Planning
- Depots
- Sales
- Customers
Master Data Management
- Maintain accurate planning and routing master data.
- Produce weekly master data quality reports.
- Champion customer onboarding processes.
Financial & KPI Accountability
- The role directly supports delivery against:
- Fleet utilisation targets
- Route profitability
- Customer hit rates
- Delivery adherence
- Service levels
- Budget adherence
- Savings commitments
Qualifications, Skills and Experience Required for the Job
- 3-year Degree in Logistics, Industrial Engineering, or Management
- Honours Degree (advantageous)
- Minimum 2 years’ experience in FMCG or transport operations
Skills and Competencies
- Transport planning principles
- FMCG logistics
- Customer operations
- Telemetry / vehicle tracking
- Master data management
- Transport KPIs
- Financial interpretation of operational data
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Job Purpose
- Administration within the warehouse departments
Key Responsibilities
Checking and dispatching
- Adhere to checklist for the Truck and confirm:
- Clean vehicle
- Pre-cooling done
- Temperature spec control
- Checks picked stock against loaded stock for accuracy and correct any loaded variances / disparity
- Dispatches stock items in an efficient, compliant and timely manner and dispatches stock from the warehouse including ensuring that they are not damaged, the cold chain has been maintained and that everything dispatched is accounted for on the loading document
- Once the truck is confirmed as accurately loaded, closes the truck doors and seals the truck with a numbered seal which is recorded against a fleet number for the truck
- Collates and handovers completed loading documents to the Billing Clerk
- Records loading start / loading finish times to determine checking and loading rates and reports to the Shift Warehouse Controller any loading delays.
- Record pallets dispatched on the truck.
- Issue and receipt of stock and refrigerated / chiller stock management and rotation
- Stock reconciliation and materials handling
- Maintaining of ISO / HACCP health and safety and hygiene standards
- Assisting of customers if necessary
- Assign counters
Billing
- Compile the documents and records from different sources such as sales receipts, purchase orders, shipping invoices, credit slips, and tax statements.
- Calculate the invoice total and any discounts or special rates that apply
- Prepare the bill and enter the amount into the accounting system
- Ensure the amounts captured into the system correlate with the receipts.
- Send the bills to customers electronically via e-mail.
- Resolve billing-related issues for customers
- Maintain copies of invoices for recordkeeping purposes.
- Contact clients and customers to make sure their information is current and accurate
- Issue credit memos.
- Correct discrepancies and inaccurate bills
- Complete ad hoc invoicing and reconciliations
- Ensure customer invoices and related delivery documentation is available prior to vehicle departure.
- Administer and implement all paperwork, delivery notes, invoices as per defined procedures and Group standards
- Maintain timely input to SAP and ensure accurate transaction records
- Check invoices ensuring compliance with VAT legislation.
Safety and security
- Effective Teamwork and Self-Management
- Always safeguard the stock in the warehouse against loss and damage
- Comply with applicable company policies including health, safety, environment, risk and quality, including HACCP/ISO
- Conduct housekeeping in accordance with standard operating procedures
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
GRV Administration
- Ensure compliance with established procedures and Company standards to maintain effective control over administrative processes.
- Receive ZGIT document and match to supplier delivery note (POD) and endorse POD once checked
- Capture what has been physically received off the ZGIT / delivery note into SAP
- Manage and address customer queries (shorts or overs) and raise NCA on SAP
- Collate documentation and send it to administration (PSD) or collate and scan to support office
Information and Data Management
- Accurately and regularly capture data into the information system to enable access to reliable data and reporting for analysis and decision making.
- Scan inbound and outbound documents before the end of each shift
- Upload invoices into SAP.
- Run the daily report and share it at the end of each shift. (Bay Management/Plan forge)
- Run Plan Forge/Bay Management reports and share them with the Supply Planning Team
- Update the daily CHEP recon
Ad hoc Administration
File and safeguard records within area of responsibility.
Compile ad hoc spread sheets and reports
Weekly damage and drop stock reporting
Daily cycle count management
Compile a risk report, Power BI, Fresh recon reports, Warehouse Capacity report, Block stock (QA, product recalls, RPO)
Weekly & Monthly Cycle Counts
Safety and Security
- Comply with applicable company policies including health, safety, environment, risk and quality, including HACCP/ISO
- Conduct housekeeping within working area in accordance with standard operating procedures.
Teamwork and Self - Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
KPI's
- Accuracy of GRV administration, capturing and reconciliations
- Productivity and efficiency
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Matric
- Valid Reach truck and counterbalance license
- Computer Literacy would be an advantage
- Basic Computer literacy would be an advantage
- SAP, Power BI & Excel
- Valid Forklift and counterbalance license
- Similar working experience for a minimum of 6 months
Skills and Competencies
- Effective written and verbal communication skills
- Quick problem-solving skills
- High level of honesty and integrity
- Ability to work independently and as part of a team
- Willingness to work shifts, overtime and public holidays as per operational requirements
- Sober habits and reliability
- Punctuality and attendance reliability
- Ability to work under pressure
- Knowledge of SAFETY rules and HACCP principles
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Job Purpose
- To mitigate Company risk by executing route assignments through daily dispatching and debriefing of drivers and vehicles. Coordinate the dispatch process per route and physically debrief of each route in order to support increased customer service and improve efficiencies in the business.
Key Responsibilities
Vehicle Dispatch
- Administer and monitor the uploaded system route allocations on a daily basis.
- Ensure that the vehicles are dispatched according to the agreed business process.
- Responsible for issuing all relevant documentation to the driver including equipment (including but not limited to) vehicle keys, fuel cards, thermometers and navigational tools.
- Check company resources and staff meet company standards as per the Daily Vehicle Checklist form.
- Ensure the Tracking tripsheet is correct as per the physical situation in terms of driver, vehicle and other resources before the vehicle leaves the depot.
Driver Debriefing
- Monitor real time fuel consumption, speeding, braking and other driving and vehicle performance exceptions prior to vehicle returning to the depot.
- Note exceptions of route in prereturn on the Tracking system eg. Door openings outside Decos.
- Liase with Tracking on road Execution Agents.
- Retrieve the printed Debrief document and correct daily vehicle checklist prior to the drivers’ return.
- Debrief the drivers as they return.
- Discuss, resolve and record any exceptions.
- Walk the vehicles to confirm no damage or issues as per the Daily Vehicle checklist.
- Get the driver to sign the Trip sheet, Debrief document and Daily vehicle checklist.
- Collect vehicle keys, fuel cards, thermometers and navigational tools in line the agreed business process.
Effective Teamwork and Self-Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self development.
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
- Manage colleagues and employees’ expectations and communicate appropriately.
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Matric
- Valid Code EB drivers’ licence
- Minimum of 2-3 years’ experience working in an administration/transport environment, preferably within a FMCG environment
- SAP experience would be an advantage
Skills and Competencies
- Transport routes
- Accepted fleet performance standards and associated risks § Relevant SAP module(s)
- Verbal and written communication
- Computer literacy (MS Excel)
- Report writing
- Analytical thinking
- Numeracy
- Organisational awareness
go to method of application »
Job Purpose
- To mitigate Company risk by executing route assignments through daily dispatching and debriefing of drivers and vehicles. Coordinate the dispatch process per route and physically debrief of each route in order to support increased customer service and improve efficiencies in the business.
Key Responsibilities
Vehicle Dispatch
- Administer and monitor the uploaded system route allocations on a daily basis.
- Ensure that the vehicles are dispatched according to the agreed business process.
- Responsible for issuing all relevant documentation to the driver including equipment (including but not limited to) vehicle keys, fuel cards, thermometers and navigational tools.
- Check company resources and staff meet company standards as per the Daily Vehicle Checklist form.
- Ensure the Tracking tripsheet is correct as per the physical situation in terms of driver, vehicle and other resources before the vehicle leaves the depot.
Driver Debriefing
- Monitor real time fuel consumption, speeding, braking and other driving and vehicle performance exceptions prior to vehicle returning to the depot.
- Note exceptions of route in prereturn on the Tracking system eg. Door openings outside Decos.
- Liase with Tracking on road Execution Agents.
- Retrieve the printed Debrief document and correct daily vehicle checklist prior to the drivers’ return.
- Debrief the drivers as they return.
- Discuss, resolve and record any exceptions.
- Walk the vehicles to confirm no damage or issues as per the Daily Vehicle checklist.
- Get the driver to sign the Trip sheet, Debrief document and Daily vehicle checklist.
- Collect vehicle keys, fuel cards, thermometers and navigational tools in line the agreed business process.
Effective Teamwork and Self-Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self development.
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
- Manage colleagues and employees’ expectations and communicate appropriately.
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Matric
- Valid Code EB drivers’ licence
- Minimum of 2-3 years’ experience working in an administration/transport environment, preferably within a FMCG environment
- SAP experience would be an advantage
Skills and Competencies
- Transport routes
- Accepted fleet performance standards and associated risks § Relevant SAP module(s)
- Verbal and written communication
- Computer literacy (MS Excel)
- Report writing
- Analytical thinking
- Numeracy
- Organisational awareness
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Job Purpose
- The purpose of the role is to manage, maintain and further develop the organisation's BI environment and associated costing and profitability models, ensuring that they provide accurate and reliable information for financial, commercial and operational decision making. The role is primarily responsible for maintaining the Activity-Based Costing model, including the underlying logic and assumptions that underpin the model. The model is used extensively for profitability reporting, new business costings, forecasting and budgeting. The incumbent will manage the end-to-end flow of data through the model and ensure the integrity of the system. The role acts as a key point of support for users of the system.
Key Responsibilities
TM1 Maintenance and Administration
- Coordinate and execute the monthly and routine updating of data into the TM1 models and reconciling back to source systems.
- Maintain and develop the organisation's models including its Activity-Based Costing model to ensure that costs are appropriately allocated to activities, business units, customers, products and services.
- Maintain the cost drivers, assumptions and allocation methodologies underpinning the model to ensure that costing outputs continue to reflect the operational reality of the business.
- Ensure that all models provide accurate and meaningful information for commercial and management decision-making.
- Investigate variances and anomalies to identify and resolve potential data, model, allocation or business-process issues.
- Identify and incorporate business and masterdata changes into the model.
- Administer and maintain the organisation's TM1 environment, including cubes, dimensions, hierarchies, subsets, rules, feeders, processes, security and user access, to ensure the system remains stable, secure and fit for purpose.
- Monitor TM1 processes and model performance, investigate system issues, and implement appropriate solutions to maintain reliable and timely outputs.
- Maintain appropriate documentation of TM1 models, processes, structures, logic, assumptions and changes to support effective system management and continuity.
Time and Motion Process Management
- Manage the collection, validation and maintenance of Time & Motion data, ensuring accurate employee time allocations are reflected in TM1 and appropriately incorporated into costing models and cost drivers.
Data Integrity and Validation
- Perform data validation and reconciliation across source systems, ETL processes and TM1 models to ensure the accuracy and integrity of critical costing and profitability information.
- Identify data-quality issues, investigate root causes and implement appropriate corrective actions to prevent recurring errors.
- Maintain appropriate controls, validation procedures and audit trails over key data
- and model inputs.
Data ETL and Integration
- Extract, transform and integrate data from SAP ERP, SAP BW, SQL databases and other disparate sources to provide reliable inputs for TM1, semantic models, costing, profitability and reporting solutions.
- Use SQL and an understanding of relational databases and data structures to query, manipulate, validate and investigate data.
- Develop and maintain production data warehouses in SQL server.
- Develop and maintain automated ETL workflows using Alteryx to streamline data preparation, improve data quality and ensure the timely and consistent availability of information.
- Apply appropriate business rules to cleanse, transform, join and aggregate data from multiple sources to produce fit-for-purpose datasets.
- Monitor automated data processes, investigate failures and data anomalies, and implement corrective actions to maintain reliable data flows.
- Document key data flows, transformations, dependencies and controls to support the ongoing management and integrity of the data environment.
Stakeholder Support and Engagement
- Act as a subject-matter expert for TM1-based costing and profitability models and provide guidance and technical support to users on the interpretation and use of system outputs.
- Investigate and resolve user queries and discrepancies and provide clear explanations of technical, costing and data-related issues to non-technical stakeholders.
- Manage development projects end-to-end from gathering requirements to final delivery keeping scope, timelines and stakeholder expectations on track.
- Escalate decisions involving fundamental costing methodologies, material financial assumptions, system architecture or business policy to appropriate stakeholders.
- Share knowledge and provide training to users where required.
Automation, Development and Continuous Improvement
- Support the ongoing development and enhancement of the models and functionality to meet changing business and reporting requirements.
- Develop specification documents for new models and functionality, and manage testing, migration and deployment of changes into production
- Engage with Finance, Commercial, Operations, IT and other stakeholders to understand business requirements and translate them into practical solutions.
- Identify manual, repetitive or inefficient processes and develop automated solutions to improve efficiency and reduce manual intervention.
- Continuously evaluate opportunities to improve the TM1 model performance, data processes, reporting functionality and costing methodologies.
- Challenge requirements where appropriate and recommend solutions that improve efficiency, accuracy, automation and sustainability.
- Identify and evaluate the impact of business process changes on existing reporting systems and models.
- Identify opportunities to integrate systems and improve the flow of information from source systems through to costing, profitability and management reporting.
- Coordinate with external service providers or consultants where relevant.
Key Relationships
Internal
- Senior Management teams across Vector
- Commercial, Engineering and Finance teams
- IT and Risk
- Operational managers across the Business
- Cross functional project teams
- Technical teams
External
- Service Providers
- Consultants
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
- Degree or equivalent in Information Systems, Computer Science, Data Analytics, Finance, Data Science.
- Experience in administering and developing TM1 / IBM Planning Analytics models.
- Relevant SQL, database, data analytics or business analysis certification.
- Experience developing and maintaining Powerbi semantic models.
- Previous SAP ERP and SAP BW end-user experience is highly advantageous.
- Experience in Activity-Based Costing, financial modelling or management reporting.
- Experience in logistics, warehousing, distribution, manufacturing or other operationally complex environments.
- Experience using Alteryx or comparable ETL/data preparation platform.
Skills and Competencies
- The incumbent is expected to develop proficiency in Alteryx; a strong foundation in SQL, data and ETL is essential to achieving this.
- Sound understanding of financial statements, systems and accounting principles.
- Understanding of OLAP systems, dimensional modelling, semantic models, data analysis and data modelling.
- Understanding of, and experience working with, SQL Server, TSQL, relational databases and ETL tools.
- Understanding of data structures and data integration principles.
- Understanding of Activity-Based Costing or management accounting principles.
- Business requirements analysis, information gathering and documentation.
- Advanced Excel
- Knowledge of Power BI report creation and models, DAX, Python, VBA.
Method of Application
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