Hot Jobs at Excellerate JHI

About the role

• We are looking for a proactive Lease Administrator to join our team where you will be instrumental in managing the lease agreement administration processes, including new deals, renewals and tenant administration. If you have a meticulous approach to property management and a dedication to maintaining operational excellence, we encourage you to apply.

What you will bring

• Minimum Grade 12
• At least 3 years relevant experience, including direct client interfacing and comprehensive administrative support.
• Knowledge of the commercial leasing process and documentation
• Proficiency in MS Office – Excel, Word, Outlook.
• Proficiency in property management systems, example SAP, MDA, specifically contract creation.
• Proficiency in financial aspects such as the financial implications of lease terms (e.g., security deposits, rent increases, service charges).
• Strong telephone etiquette
• Excellent administrative and organizational abilities.
• Effective verbal and written communication skills for interacting with landlords, tenants, legal professionals, and other stakeholders involved in lease administration.
• Ability to maintain accurate lease records, documentation of communications, and adherence to document retention policies as per legal requirements.
• Working knowledge of the Financial Intelligence Centre Act (FIC Act)

What you will be doing

• In this role you will play a pivotal role in managing lease administration processes. If you thrive in a detail-oriented environment, excel at communication and organization, and have a keen interest in real estate administration, this opportunity is perfect for you.

The main responsibilities will include:

• Managing New Lease Deals: You'll oversee the creation and processing of new lease agreements, ensuring accuracy and compliance with legal standards.
• Handling Lease Renewals: Initiate and manage the renewal process in advance of lease expirations, ensuring timely completion of all required paperwork.
• Tenant Administration: Draft cover letters for lease agreements and maintain organized tenant files, ensuring all documents are properly filed and easily accessible.
• Ensuring Data Integrity: Track and follow up on all essential documents and securities related to leases, ensuring completeness and compliance.
• Tenant and Public Interaction: Serve as a point of contact for tenant inquiries and complaints, ensuring timely resolution or escalation as needed.
• Internal Collaboration: Work closely with internal teams to address tenant queries efficiently and support seamless lease administration processes.

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About the role

• As a Portfolio Manager, you will oversee a range of buildings, ensuring their optimal performance across key areas including credit management, financial administration, leasing, and facilities maintenance. You’ll manage budgets, drive marketing and communication efforts, engage with communities and stakeholders, and implement business strategies. Leading and developing your team will also be crucial to ensure the effective execution of these responsibilities and the achievement of portfolio goals.

What you will bring

• Minimum Grade 12. A business or property-related tertiary qualification is preferred.
• Valid Fidelity Fund Certificate (FFC), as well as compliance in terms of the education requirements with the Property Practitioners Regulatory Authority (PPRA).
• At least 5 – 7 years of experience in commercial property.
• Valid Driver’s license
• Advanced Computer literacy, MS Office (including Excel), and property management systems, example SAP or MDA.
• Expertise in budgeting, financial management, and expense control.
• Awareness of property market trends and the ability to adapt strategies accordingly.
• In-depth knowledge of property / centre management
• Working knowledge and understanding of technical aspects related to property maintenance and repairs.
• Strong verbal and written communication skills, with the ability to negotiate effectively and build relationships with tenants, brokers, and other stakeholders.
• In-depth knowledge of lease agreements and common law principles applicable to leasing.
• Understanding of relevant statutory requirements, Occupational Health and Safety, POPIA, FICA and relevant sections of the Labour Relations Act.
• Proven ability to manage and lead a team.

What you will be doing

• Team Leadership (10%): Oversee performance management, training, and development, drive corporate culture change, and ensure a positive work climate. Ensure all team members are competent and address any performance issues promptly.
• Marketing of Space & Renewals (40%): Manage the vacancy list and marketing plan, handle lease negotiations, and secure sustainable income streams. Ensure accurate contract administration and timely tenant installations. Monitor and address outstanding renewals.
• Property Management (30%): Supervise service contracts, inspections, tenant installations, and maintenance. Ensure compliance with OHS Act and other statutory requirements, manage recordkeeping, and prepare management reports.
• Budgeting & Expense Control (10%): Contribute to budgeting, manage income and expenses, oversee energy management, and monitor expenses. Evaluate income, manage outstanding rent-rolls, and handle legal cases.
• Liaison (10%): Facilitate communication between tenants, clients, brokers, and the public. Address tenant issues, provide feedback to external clients, and assist brokers with queries and deals. 

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About the role

• We are seeking an Operations Manager to oversee a cluster of buildings within our client of buildings. The ideal candidate will possess strong leadership skills, excellent organisational abilities, and a proven track record in property management operations.
• This role requires effective communication with tenants, clients, contractors, and internal stakeholders to maintain high standards of property management. If you thrive in a dynamic environment and have a passion for optimising operational efficiency in property management, we encourage you to apply.

What you will bring

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management
• Electrical, mechanical, or construction background, as well as technical skills
• Experience in overseeing daily operations and coordinating team efforts.
• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

• Budgeting and expense control
• Managing and creating purchase orders
• Oversee repairs and emergency and running maintenance
• Co-ordinate aspects such as cleaning and security
• Conduct inspections, example reinstatement, vacancy, building conditions, OHS, etc
• Energy management
• Liaise with internal and external parties on housekeeping matters and address building related queries
• Ensure compliance with statutory requirements and coordinate Public Liability and Property damage claims.
• Plan and execute planned maintenance
• Manage ad-hoc projects and coordinate tenant installations
• Monitor monthly deviations, seek approvals, and ensure operational compliance

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About the role

• We are seeking a diligent KYC (Know Your Customer) Officer to join our dynamic team. In this role, you will play an important part in executing established departmental policies and procedures, ensuring all operations adhere to stringent frameworks, policies, and methodologies. If you have a keen eye for detail and a commitment to maintaining regulatory compliance, we invite you to apply and contribute to our Risk Management Compliance Program.

What you will bring

• Minimum Grade 12
• At least 2 years’ relevant experience in a similar role
• Proficiency in MS Office – Excel (Advanced), Word, Outlook.
• Thorough understanding and application of Anti-Money Laundering (AML) procedures.
• Strong administrative skills
• Effective time management abilities
• Excellent communication skills, both verbal and written

What you will be doing

In this role, you will play a pivotal role in ensuring adherence to regulatory standards through meticulous document verification, coordination with Lease Administrators, and maintenance of compliance frameworks such as RMCP and FICA. Your responsibilities will include conducting thorough due diligence on clients and tenants, performing screenings for PEPs, PIPs, and sanctions, and ensuring accurate risk assessments in DocFox.

• Obtain and verify all KYC documents as per RMCP and FICA requirements.
• Maintain and update DocFox profiles.
• Refer Sanctioned and PEP alerts to AML manager.
• Assist business units with KYC queries.
• Provide guidance to employees on KYC matters.
• Ensure compliance with authority levels and regulations.
• Complete risk rating tasks in DocFox accurately.
• Escalate risk rating issues to Compliance manager.
• Conduct ongoing due diligence on clients and tenants.
• Perform PEP, PIP, Sanctions, and Adverse Media screenings.
• Manage daily watchlist matches and updates.
• Conduct enhanced due diligence on high-risk clients/tenants.
• Report changes in client risk ratings to AML manager.
• Conduct thorough background investigations on tenants.
• Prepare investigation reports for business unit decisions.
• Identify high AML risk PEPs and tenants.
• Assess and communicate KYC document requests promptly.
• Adhere to additional frameworks, policies, and RMCP.
• Manage access folders and update documents per POPI policy.
• Maintain accurate statistics of KYC activities.
• Provide monthly management reports.

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About the role

• We are seeking a Soft Services Manager to oversee a cluster of buildings within our client of buildings.
• The ideal candidate will possess strong leadership skills, excellent organisational abilities, and a proven track record in property management operations.
• This role requires effective communication with tenants, clients, contractors, and internal stakeholders to maintain high standards of property management. If you thrive in a dynamic environment and have a passion for optimising operational efficiency in property management, we encourage you to apply.

What you will bring

• Minimum Grade 12 qualification
• Between 3 – 5 years of relevant experience in Facilities or Operations Management
• Electrical, mechanical, or construction background, as well as technical skills
• Experience in overseeing daily operations and coordinating team efforts.
• Proficiency in computer applications including MS Office (Excel, Word, Powerpoint), as well as business systems such as SAP and MDA.
• Awareness and implementation of quality standards.
• Basic contract management abilities.
• Proven experience in managing and maintaining service level agreements (SLAs) with vendors and service providers.
• Working knowledge and understanding of lease conditions.
• Administration principles and reporting expertise.
• Understanding of cost budgeting and control.
• Working knowledge of statutory requirements, including the Occupational Health and Safety Act.
• Excellent communication skills (verbal and written)
• Proficiency in basic numeracy skills

What you will be doing

In this role, you will lead efforts in budgeting and expense control, building management and administration, facilities maintenance, and tenant installations. Some of the most important tasks include the following:

• Budgeting and expense control
• Managing and creating purchase orders
• Oversee repairs and emergency and running maintenance
• Co-ordinate aspects such as cleaning and security
• Conduct inspections, example reinstatement, vacancy, building conditions, OHS, etc
• Energy management
• Liaise with internal and external parties on housekeeping matters and address building related queries
• Ensure compliance with statutory requirements and coordinate Public Liability and Property damage claims.
• Plan and execute planned maintenance
• Manage ad-hoc projects and coordinate tenant installations
• Monitor monthly deviations, seek approvals, and ensure operational compliance