We're SA's fastest-growing Chicken Franchise! More than 100 stores in less than 4 and a half years... and we're just getting started! Were on a mission to DISRUPT the fast-food industry and were growing the right flock to build our amazing brand. At Pedros, we value our People. Its the People who cook our chicken, the People who serve our chic...
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Purpose
- Deliver high-quality dine-in service and ensure a positive customer experience.
Key Responsibilities
- Greet and seat customers professionally.
- Present menus and explain specials.
- Take accurate food and beverage orders.
- Serve meals and beverages promptly.
- Check customer satisfaction during service.
- Clear and reset tables efficiently.
- Process payments when required.
- Manage customer complaints professionally.
- Maintain cleanliness in dining areas.
- Coordinate with kitchen and cashier teams.
Competencies Required
- Interpersonal skills
- Customer focus
- Communication skills
- Multitasking ability
- Emotional intelligence
- Service orientation
- Conflict handling skills
- Professional presentation
Requirements
- Previous hospitality experience preferred.
- Good verbal communication skills.
- Ability to work flexible shifts.
Closing Date 30 April 2026
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Purpose:
- To provide great Customer service by actively, timeously and accurately processing transactions on POS.
DUTIES AND RESPONSIBILITIES:
- Provide Great Customer Service by processing Customer orders according to SOP
- Maintain speed of service
- Process payment types accurately according to SOP
- Educate Customers about current promotions and drive sales
- Increase ticket averages by upselling or suggestive selling techniques
- Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
- Maintain FOH Stock according to SOP
REQUIREMENTS:
- National Senior Certificate (preferred)
- Senior Certificate (required)
- Well-developed Literacy skills
- Well-developed Numeracy skills
- One year’s experience as a retail cashier (QSR environment preferred)
Closing Date 30 April 2026
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Purpose:
- Ensure that food is prepared and plated according to the Standard Operation Procedure.
DUTIES AND RESPONSIBILITIES:
- Able to read the orders correctly.
- Maintain speed of service.
- Maintain food safety standards according to SOP.
- Maintain BOH Hygiene and Cleanliness standards according to SOP
- Accuracy of orders they prepare.
- Maintain BOH stock according to SOP.
REQUIREMENTS:
- Customer Service
- Good Verbal Communication Skills
- National Senior Certificate (preferred)
- Senior Certificate (required)
- Well-developed Numeracy skills & Literacy skills
- 6 months to one year experience as a kitchen prepper
Closing Date 30 April 2026
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PURPOSE:
- To deliver exceptional customer service
DUTIES AND RESPONSIBILITIES
- Able to stand for long periods of time
- Able to lift, carry and move stock items and equipment
- Great Customer Service
- Able to work in a fast-paced environment
- Good eyesight
REQUIREMENTS:
- Grade 10 required
- National Senior Certificate (preferred)
- Well-developed Literacy skills
- Well-developed Numeracy skills
- One year’s experience as a waiter
Closing Date 30 April 2026
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Purpose:
- Ensure all orders are packed and plated correctly as per order and that customers receive their orders on time as per our Standard Operating Procedures.
DUTIES AND RESPONSIBILITIES:
- Able to pack and plate orders correctly
- Maintain speed of service
- Great Customer Service
- Maintain FOH stock according to Co-Ordinator SOP
- Maintain food safety standards according to SOP
- Maintain FOH Hygiene and Cleanliness standards according to Co-Ordinator SOP
- Accuracy of orders packed for internal/ external delivery services
REQUIREMENTS:
- National Senior Certificate (preferred)
- Well-developed Literacy skills
- Well-developed Numeracy skills
- One year’s experience as a Co-Ordinator
Closing Date 30 April 2026
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Job Description
DUTIES AND RESPONSIBILITIES:
- Complete debtors function
- Customer Invoices, Statements and reconciliation of account
- Resolving customer queries timeously
- To ensure accurate customer billings are sent out within deadlines
- To ensure all accurate customer statements are sent out timeously as per deadlines
- To ensure customer age analyses are maintained and within terms, ensure collections are received as per due date with relevant follow ups
- To ensure all accurate customer statements are sent out timeously as per deadlines
- To ensure customer age analyses are maintained and within terms, ensure collections are received as per due date with relevant follow ups
REQUIREMENTS:
- 3 years’ experience in a similar role
- Sound understanding of the finance function
- Full MS Office experience
- Matric
- Sage 200 Evolution, Pastel Partner or any similar accounting package
- Ability to communicate effectively across all levels of the organisation
- Strong attention to detail and a proven track record
- Motivated individual who works well in a team, can work well under pressure and have a passion for accounting
- Have effective time management and problem-solving skills
Closing Date 23 February 2026
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Job Description
DUTIES AND RESPONSIBILITIES:
- Overseeing overall operation of the restaurant/ take-away
- Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
- Overseeing and managing stock control, purchasing and orders
- Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
- Maximising profitability and meeting sales and GP% targets, including motivating staff
- Managing staff including discipline and work rosters
- Work within a team and drive the restaurant/take-away forward
- Ensuring compliance with health and safety regulations
REQUIREMENTS:
- Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
- GAAP/ Micros experience and knowledge - advantageous
- Management skills
- Organizational skills
- Customer Service and good verbal communication skills
- Problem-solving skills
Closing Date 31 March 2026
go to method of application »
PURPOSE:
- To ensure that quality products are received and prepared for customers according to SOP.
DUTIES AND RESPONSIBILITIES:
- Maintain cleanliness and hygiene standards according to SOP
- Maintain food safety standards according to SOP
- Prepare menu items according to SOP whilst maintaining speed of service
- Provide great customer service
REQUIREMENTS:
- Restaurant and Fast-Food Service experience, minimum 1-year related experience required
- Customer Service
- Good Verbal Communication Skills
- National Senior Certificate
Closing Date 28 February 2026
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Job Description
DUTIES AND RESPONSIBILITIES:
- Overseeing overall operation of the restaurant/ take-away
- Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
- Overseeing and managing stock control, purchasing and orders
- Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
- Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
- Managing staff including discipline and work rosters.
- Work within a team and drive the restaurant/take-away forward
- Ensuring compliance with health and safety regulations
- Ensure daily opening and closing procedures are conducted at the store
- Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
- Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
- People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
- Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
- Performance evaluation of staff
REQUIREMENTS:
- Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
- GAAP experience and knowledge - Advantageous
- Management skills
- Organizational skills
- Customer service and good verbal communication skills
- Problem-solving skills
Closing Date 31 March 2026
go to method of application »
PURPOSE:
- To ensure that quality products are received and prepared for customers according to SOP.
DUTIES AND RESPONSIBILITIES:
- Maintain cleanliness and hygiene standards according to SOP
- Maintain food safety standards according to SOP
- Prepare menu items according to SOP whilst maintaining speed of service
- Provide great customer service
REQUIREMENTS:
- Restaurant and Fast-Food Service experience, minimum 1-year related experience required
- Customer Service
- Good Verbal Communication Skills
- National Senior Certificate
Closing Date 31 March 2026
go to method of application »
Purpose
- Ensure efficient kitchen operations through accurate food preparation and ingredient management.
Key Responsibilities
- Prepare ingredients (cutting, marinating, portioning, weighing).
- Follow standard recipes and preparation procedures.
- Ensure correct storage and labelling of food items.
- Maintain cleanliness of preparation areas and equipment.
- Monitor stock levels and report shortages.
- Assist grillers and cooks when required.
- Conduct daily cleaning and sanitation tasks.
- Support waste reduction initiatives.
- Comply with food safety regulations.
Competencies Required
- Organisational skills
- Manual dexterity
- Hygiene awareness
- Instruction-following ability
- Consistency
- Physical stamina
- Teamwork
- Attention to detail
Requirements
- Basic kitchen experience advantageous.
- Understanding of hygiene standards.
- Ability to work long hours when required.
Closing Date 31 March 2026
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Purpose
- Provide efficient, accurate, and friendly service while managing customer transactions and front-counter operations.
Key Responsibilities
- Process customer orders and payments accurately.
- Operate POS systems and troubleshoot basic issues.
- Handle cash, card, and digital payments responsibly.
- Issue receipts and manage refunds or exchanges.
- Promote specials and upsell products.
- Manage customer queues effectively.
- Resolve basic customer queries and complaints.
- Maintain cleanliness and organisation of the counter area.
- Balance cash and submit end-of-shift reports.
- Protect company assets and prevent losses.
Competencies Required
- Numerical accuracy
- Customer service orientation
- Communication skills
- Integrity and honesty
- Attention to detail
- Stress tolerance
- Sales orientation
- Problem-solving ability
Requirements
- Previous cashier or retail experience preferred.
- Strong numeracy skills.
- Professional appearance and attitude.
Closing Date 31 March 2026
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Purpose
- Manage shift operations and ensure service, quality, and productivity standards are consistently achieved.
Key Responsibilities
- Greet customers warmly and create a positive first impression
- Take customer orders accurately (in person, drive-thru, or online pickups)
- Present food and drinks neatly, correctly, and on time
- Ensure orders match receipts and special requests
- Maintain cleanliness of the counter, dining area, and presentation stations
- Follow food safety, hygiene, and company standards at all times
- Work closely with kitchen staff to ensure smooth order flow
- Resolve minor customer concerns politely and escalate when necessary
- Restock items such as cups, lids, sauces, and napkins
Competencies
- Strong communication and customer service skills
- Accuracy and attention to detail
- Ability to work in a fast-paced environment
- Time management and multitasking
- Teamwork and cooperation
- Basic cash-handling and POS skills
- Problem-solving and adaptability
- Good personal hygiene and professionalism
Requirements
- Previous supervisory experience preferred.
- Strong leadership and organisational skills.
- Ability to work independently.
Closing Date 31 March 2026
go to method of application »
Purpose
- Deliver high-quality dine-in service and ensure a positive customer experience.
Key Responsibilities
- Greet and seat customers professionally.
- Present menus and explain specials.
- Take accurate food and beverage orders.
- Serve meals and beverages promptly.
- Check customer satisfaction during service.
- Clear and reset tables efficiently.
- Process payments when required.
- Manage customer complaints professionally.
- Maintain cleanliness in dining areas.
- Coordinate with kitchen and cashier teams.
Competencies Required
- Interpersonal skills
- Customer focus
- Communication skills
- Multitasking ability
- Emotional intelligence
- Service orientation
- Conflict handling skills
- Professional presentation
Requirements
- Previous hospitality experience preferred.
- Good verbal communication skills.
- Ability to work flexible shifts.
Closing Date 31 March 2026
go to method of application »
Job Description
- We are currently recruiting for our high-performing and busy Pedros store in Pretoria. This opportunity is ideal for motivated individuals who thrive in a fast-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.
DUTIES AND RESPONSIBILITIES:
- Overseeing overall operation of the restaurant/ take-away
- Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
- Overseeing and managing stock control, purchasing and orders
- Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
- Maximising profitability and meeting sales and GP% targets, including motivating staff to do so
- Managing staff including discipline and work rosters.
- Work within a team and drive the restaurant/take-away forward
- Ensuring compliance with health and safety regulations
- Ensure daily opening and closing procedures are conducted at the store
- Marketing activities – to ensure that promotion and incentive programmes are introduced at the store
- Customer service relations management – handling of customer service complaints and ensuring complaints are handled within the required time frame
- People management – ensure training programmes are in place for staff development and to maintain and carry out regular structured staff meetings at the store
- Recruitment and selection – leading, training and monitoring the performance of the team in the store to increase productivity and profitability
- Performance evaluation of staff
REQUIREMENTS:
- Restaurant and Fast-Food Service experience. Minimum 3 years related experience required
- GAAP experience and knowledge - Advantageous
- Management skills
- Organizational skills
- Customer service and good verbal communication skills
- Problem-solving skills
Method of Application
Use the link(s) below to apply on company website.
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