Hot Jobs at The Prestige Cosmetics Group

Key Responsibilities

Project Coordination – Shopfitting

• Oversee end-to-end management of shopfit projects across all brands, including new store openings, refurbishments, and in-store upgrades.
• Liaise with contractors, suppliers, and landlords to ensure smooth execution of projects.
• Coordinate design briefs, technical drawings, costings, and approvals.
• Track timelines and budgets, ensuring delivery to specification and within agreed deadlines.
• Conduct on-site checks during installations and ensure quality control.

Visual Merchandising Projects

• Manage the production and distribution of point-of-sale (POS) materials including shelf talkers, shelf strips, wobblers, posters, and signage.
• Coordinate large-scale activations such as center courts, shop-in-shops, and event spaces.
• Ensure all visual merchandising items are produced according to brand guidelines and installed effectively.
• Work with brand managers to align VM rollouts with campaign launches.
• Work with the brand and sales team to ensure all

Administration & Reporting

• Maintain project timelines, budget trackers, and supplier databases.
• Prepare and circulate project status reports to management.
• Manage quotes, invoices, and purchase orders in line with company processes.
• Assist with post-project evaluations, highlighting key learnings and improvements.

Culture and Leadership

• Work harmoniously with all stakeholders ensuring win-win partnerships and meaningful connection.
• Manage development of self and development plan with line manager.
• Participate and support all company culture initiatives.
• Contribute meaningfully to the team ensuring tenacious teamwork, ownership and delivery.
• Lead by example ensuring professional conduct aligned to the company values.

Skills & Competencies

• Strong project management and organizational skills with the ability to multitask.
• Attention to detail and a strong eye for design and branding.
• Excellent communication and interpersonal skills to manage multiple stakeholders.
• Problem-solving mindset with the ability to manage challenges on-site.

Minimum Requirements

• At least 3 years relevant experience
• Excellent communication and project management skills
• Must have own vehicle and valid drivers license
• Must be willing to travel extensively (locally) when required
• Competent in MS Office (Excel, Word, PowerPoint); knowledge of design software (AutoCAD, SketchUp, Adobe Creative Suite) advantageous.

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Purpose of the Role

• The Retail Planner is a key resource for driving optimal stock & sales and has a keen eye for detail based on data and trends that provides strategic insights and recommendations of actions to the business – the role co-ordinates these actions by partnering with relevant departments/teams ensuring we have the right stock in the right doors to drive sales and market share growth.

KEY RESPONSIBILITIES

BUSINESS PERFORMANCE – SALES

Partner with Brand Team and Key Accounts Executive (KAE) to set sell-in and sell-out budgets – at brand, retailer and category level.

• Partner with Brand Team to provide data-driven input to complete monthly sales forecasting (including promotional forecasting) as accurately as possible (sell-in and sell-out).
• Partner with Brand Team to accurately set and achieve annual wholesale budgets for the brand and formulate plans to drive sell-out and alleviate any sales deficits.
• Work with the Brand Team and Sales Team to effectively set global sell out targets for the brands.
• Partner with Brand Team and provide data-driven input to build sell-out targets by mall, by brand, by retailer, by door annually and manage reforecasts monthly.
• Monitor, analyse and communicate performance of all brands including new launches and promos – ensure the right stock is in the right doors in the right quantities at the right time to drive sell-out and sell-in.
• Monitor retail inventory to ensure brand stock levels by door by retailer meet both the brand and organisational requirements – ensure actions are executed timeously.

ANALYSIS, INSIGHTS AND REPORTING

• Understands the retail environment through data analysis of each retailer to provide information on opportunities that further informs brand strategies.
• Analyse stock and sales reports on a weekly basis to provide insights by door, by brand and by retailer for all brands within portfolio – provide insights to the greater team to generate sales and marketing actions.
• Analyse retailer stock levels to identify opportunities and challenges to optimise sell-out and stockturn by SKU by store – build recommended actions accordingly.
• Sales reports and analysis by brand to internal and external stakeholders (monthly/annually/quarterly).
• Assist and support the Key Accounts Executive to deliver all weekly and monthly reports.

STOCK MANAGEMENT - RETAIL

• Analyse and interpret sales and stock trends to provide actionable insights, identification of gaps/opportunities and data-driven business decisions.
• Formulate strategies for slow moving inventory and days stock cover to ensure optimal stock levels that supports business growth.
• Guide and support the execution of planograms by analysing each brand and the respective stock model requirements vs. sales potential.
• Conduct competitive analysis to refine stock strategies ensuring that PCG remains agile and responsive to market trends.
• Oversee the management of critical SKUs.
• Develop centralised reporting frameworks to track core in-stock metrics enabling clear visibility and timely interventions.
• Collaborate with Brand Team to ensure that promotions are executed with sufficient stock availability reducing missed sales opportunities and ensuring customer satisfaction (saleable and non-saleable stock).
• Monitor promotional in-stock levels to minimise out-of-stocks during key sales events.
• Maintain inventory expectations at store level to resolve any discrepancies and maintain operational consistency.

SALES TEAM SUPPORT

• Guide the Sales Team on best practices and how to manage stock efficiently at store level.
• Work with the sales team on store gridding and localisation.
• Supports KAE where retailer head office escalations are required to help resolve any issues around DI, stock input requests.
• Partner with the Sales team to ensure optimal usage and allocation of non-saleable stock – drive productivity.
• Provide insights and guidance on overstocks and understocks ensuring data-driven actions.
• Builds weekly new product trackers to track new launches versus prior launches.
• Management of out of stocks with sales team.

STAKEHOLDER MANAGEMENT AND ENGAGEMENT

• Build optimal relationships with all PCG retail partners.
• Partner with Key Accounts Executive to ensure effective and efficient monthly retailer meetings.
• Partner with the brand team on commercials and participate in meetings with Brand Principals as required.
• Ensure that all work submitted is accurate and complete supported by relevant data – build and maintain trust and credibility.
• Build and maintain relationships with all internal and external stakeholders.

LEADERSHIP AND CULTURE

• Manage own personal development through your PDP (Personal Development Plan). Request training and feedback on performance at least once a month and strive to improve based on these interventions.
• Adhere to and live the company's values.
• Be an active participant and ambassador in all culture initiatives and activities.
• Take responsibility for all issues facing the department, work as a team and mentor/coach new team members as required.
• Communicate with your line manager regularly and make recommendations on improving efficiencies and effectiveness in the department.
• Contribute positively to create a harmonious working environment for all team members.
• Build meaningful connections with all stakeholders.

COMPETENCIES

• Deciding and Initiating Action
• Working with People
• Writing and Reporting
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Adapting and responding to change
• Coping with pressures and setbacks
• Analysing
• Entrepreneurial and commercial thinking

MINIMUM REQUIREMENTS/QUALIFICATIONS

• Commerce/Business Degree
• At least 3-4 years’ work experience in a retail environment
• Strong analytical ability and commercial acumen
• Retail planning experience is required
• Proven knowledge of MS packages Excel/Word/PowerPoint
• Advanced Excel: Non-negotiable
• Experience using Power BI is advantageous
   

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Purpose of the Role

• Drive sales, motivate, train, and coach the sales team, ensure that standards are maintained, build brand and maintain brand image/awareness.

KEY RESPONSIBILITIES

ACHIEVE COUNTER SALES TARGETS

• Set targets for self and team
• Drive achievement of sales targets for team (weekly and monthly)
• Achieve own sales target
• Event planning identified, arranged and co-ordinated within store to drive sales targets (2 events per month)
• Increase Ranking in store
• Monitor monthly performance axes split/slow lines and determine suitable actions to address problems
• Achieve a minimum IPT of 2.5
• Drive brand incentives to achieve targets

BRAND MANAGEMENT

• Increase brand awareness and image through ensuring adherence to grooming and uniform guidelines
• Ensure that the team members maintain counter hygiene according to brand standards at all times
• Merchandising of stock according to merchandising guidelines
• Submit competitor analysis reports to RDM

STOCK MANAGEMENT & MERCHANDISING

• Identify and plan stock and tester need for the month and ensure orders are placed timeously and follow up the receipt thereof
• Identify and plan supplies and counter tools for counter for the month and ensure orders are placed timeously
• Submit stock management sheets to RDM monthly/weekly
• Know your stock versus tester ratio to ensure that you merchandise and sell accordingly.
• Identify maintenance issues and snags and ensure these are resolved

RELATIONSHIP MANAGEMENT

• Ensure client experience standards are upheld and reinforced
• Build in-store relationships with all levels of store management
• CRM Management – oversee and ensure the maintenance of the CRM cards to retain customers and ensure regular contact with VIP clients
• Oversee BC’s communication to customers to ensure recruitment and retention
• Drive increased customer data base (attraction of NEW customers)
• Manage in store customer complaints or concerns
• Provide feedback to RDM’s regarding any customer issues or feedback within 24 hours

ADMINISTRATION

• Daily, weekly, monthly sales tracking sheets completed and submitted to RDM
• Weekly and Monthly top 5 competitors submitted to RDM
• Analyse sales and competitor reports to identify trends and sales opportunities
• Counter schedules set to meet staffing needs
• Manage leave applications
• Submit claim forms for overtime, night work (holidays etc.)
• Counter checklist submitted weekly to RDM
• Submit counter event report including photographs to RDM

TEAM/STAFF MANAGEMENT

• Assist the RDM in the recruitment of new team members
• Induct new staff members
• Identify training needs for team members
• Coach, train and oversee the development of team members
• Attend classroom training and ensure that staff apply this ongoing learning on counter
• Submit role play and coaching tracking forms monthly to RDM
• Oversee and drive a healthy team moral and culture
• Manage conflict on counter
• Ensure sufficient staffing requirements
• Manage daily team/people issues (absenteeism, leave, time keeping)
• Conduct weekly team meetings for on-going communication
• Conduct weekly EMTs in store to ensure key focus areas are addressed and standards are maintained. Maintain records of all EMTs and report back to RDM monthly. Monitor impact of EMTs on counter.
• Formally review job performance for all employees quarterly and annually and maintains written records of such meetings
• Conduct monthly one on ones with sales team to address performance (good and poor) in a formal meeting and submit a written report to RDM
• Conduct monthly one on ones with Make Up artist in order to ensure efficient management of the makeup axis and submit a written report to RDM and Training Manager

COMPETENCIES

• Deciding and Initiating Action
• Leading and Supervising
• Working with People
• Relating & Networking
• Adhering to Principles and Values
• Persuading and Influencing
• Planning and Organising
• Delivering Results & Meeting Customer Expectations
• Coping with pressure and setbacks

REQUIREMENTS/QUALIFICATIONS

• Matric certificate
• At least 3 years retail and cosmetics experience
• Previous in store Counter Manager experience
• Certificate in Beauty/Make-Up is advantageous