The Wholesale and Retail Sector Education and Training Authority (W&RSETA) was established in 2000 in terms of the Skills Development Act (as amended). The public entity aims to facilitate the skills development needs of the Wholesale and Retail (W&R) Sector through the implementation of learning programmes, disbursement of grants and monitoring of education...
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Key Performance Areas will include but not limited to the following:
- Effective Sound effective and efficient administration of all records and information to enable easy accessibility and accuracy and comprehensiveness of information
- Create and maintain efficient administration system e.g. invoices, meeting schedules etc.
- Ensure well organized, up-to-date filing system is implemented and maintained
- Daily media monitoring, ensuring Manager is continuously informed
- Manage social media networks effectively
- Dispatch corporate and promotional material to regional offices and for events
- Prepare and update divisional and organisational year planners
- Manage all divisional registers for promotional materials, gifts, etc.
- Manage the storeroom
- Provide support at exhibitions and conferences
- Liaise with Auditors and provide audit information (internal and external) as requested
- Record and file all documents within the agreed deadlines
- Collate information for audit queries
- Perform general administrative duties
- Prepare reports and load evidence on performance against Annual Performance Plan (APP)
- Co-ordinate admin and design processes for the Annual Report, adverts, invitations newsletters and other publications
- Liaise with ICT on updates to the website and distribution of information to stakeholders
- Handle, report and respond to stakeholder queries and complaints
- Support and assist the Marketing and Communications team
- Liaise with other departments to ensure proactive communication of projects and other activities
- Coordinate travel arrangements for the Marketing & Communications Team
- Compile monthly reports on areas of responsibility
- Ensure adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Assist to continuously track, monitor and measure Marketing and Communications performance against set standards and performance targets
- Execute sound administration and recording across all Marketing and Communications services, processes and procedures
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- Bachelor’s Degree/National Diploma Marketing, Public Relations, Journalism and Graphic Design.
- 2 years’ working experience in administration
- MSWord, MS PowerPoint
- Social media management
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Key Performance Areas will include but are not limited to the following:
- Maintain sound, high-level administration and filing systems to ensure information accessibility, accuracy, and compliance.
- Compile, track, and report on monthly and quarterly performance targets, ensuring accuracy of supporting evidence aligned with planning documents.
- Maintain and update comprehensive databases and performance evidence repositories.
- Coordinate the preparation and consolidation of monthly reports, and presentations for internal and external stakeholders.
- Oversee and process expenditure reports, budget monitoring, and invoice submissions in accordance with PFMA and organisational procedures. Assist with preparing documentation and coordinating responses to internal and external audit requirements.
- Coordinate and respond to complex stakeholder queries, complaints, and project-related communications.
- Schedule, organise, and coordinate unit events, meetings, strategic sessions, and research activities.
- Coordinate travel and logistical arrangements for the team and external participants.
- Liaise with internal departments and external stakeholders to ensure alignment and efficiency in project delivery.
- Drive continuous improvement in performance tracking, reporting accuracy, and document control.
- Execute and manage ad hoc projects in line with strategic and operational priorities.
- Ensure alignment with W&RSETA policies, procedures, PFMA, and Treasury regulations.
- Provide logistical and coordination support for unit events, meetings, strategic sessions, and research activities.
- Oversee coordination of internal and commissioned research projects; track deliverables and integrate outputs into performance reporting.
- Support and assist in the development and alignment of the SSP, APP, Strategic Plan (SP), and Annual Operational Plan (AOP).
- Assist in the planning and execution of the W&RSETA Symposium and Research Conference, including programme support, speaker liaison, and integration of outputs into strategic processes.
- Drive enhancements in performance tracking, reporting accuracy, and document control.
- Execute and manage ad hoc projects in line with strategic and operational priorities
Minimum Qualifications and Experience
- National Diploma in Public Administration/Public Management
- 2 years’ working experience in administration
- MSWord, MS PowerPoint
go to method of application »
Key Performance Areas will include but are not limited to the following:
- Sound effective and efficient administration of all records and information to enable easy accessibility and accuracy and comprehensiveness of information
- Check all submissions and contracts for accuracy and completeness against set standards and checklists
- Compile claims ensuring accuracy and compliance with contractual agreements and standard process and procedures
- Ensure well organized filing system is implemented for all areas of the operations
- Prepare documentation for external moderation ensuring compliance with policies and procedures
- Keep Senior project specialist and Provincial Manager informed of progress and status of performance
- Prepare various reports ensuring quality delivery within specified deadlines
- Keep track of WSP submissions on the system and keep project team informed of progress
- Accurate and efficient capturing of Learner Information on the system ensuring optimal attention to detail at all times
- Provide support to stakeholders on the completion and submission of WSP/ATR/PIVITOL documentation
- Assist with resolving stakeholder queries ensuring project specialists are informed and updated on a continuous basis
- Adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Assist with preparations for the internal and external audits
- Maintain a close working relationship between team members to optimally support EC performance and deliver on stakeholder needs and requirements
- Adhere to sound corporate Governance in all aspects of the EC SETA’s operations
- Ensuring the integrity of SETA operations
- Ensure all behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/Public Management
- 2- 3 years’ experience in administration
- Sound knowledge and understanding of administration
go to method of application »
Key Performance Areas will include but are not limited to the following:
- Sound effective and efficient administration of all records and information to enable easy accessibility and accuracy and comprehensiveness of information
- Check all submissions and contracts for accuracy and completeness against set standards and checklists
- Compile claims ensuring accuracy and compliance with contractual agreements and standard process and procedures
- Ensure well organized filing system is implemented for all areas of the operations
- Prepare documentation for external moderation ensuring compliance with policies and procedures
- Keep Senior project specialist and Provincial Manager informed of progress and status of performance
- Prepare various reports ensuring quality delivery within specified deadlines
- Keep track of WSP submissions on the system and keep project team informed of progress
- Accurate and efficient capturing of Learner Information on the system ensuring optimal attention to detail at all times
- Provide support to stakeholders on the completion and submission of WSP/ATR/PIVITOL documentation
- Assist with resolving stakeholder queries ensuring project specialists are informed and updated on a continuous basis
- Adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Assist with preparations for the internal and external audits
- Maintain a close working relationship between team members to optimally support EC performance and deliver on stakeholder needs and requirements
- Adhere to sound corporate Governance in all aspects of the EC SETA’s operations
- Ensuring the integrity of SETA operations
- Ensure all behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/Public Management
- 2- 3 years’ experience in administration
- Sound knowledge and understanding of administration
go to method of application »
Key Performance Areas will include but are not limited to the following:
- Sound effective and efficient administration of all records and information to enable easy accessibility and accuracy and comprehensiveness of information
- Check all submissions and contracts for accuracy and completeness against set standards and checklists
- Compile claims ensuring accuracy and compliance with contractual agreements and standard process and procedures
- Ensure well organized filing system is implemented for all areas of the operations
- Prepare documentation for external moderation ensuring compliance with policies and procedures
- Keep Senior project specialist and Provincial Manager informed of progress and status of performance
- Prepare various reports ensuring quality delivery within specified deadlines
- Keep track of WSP submissions on the system and keep project team informed of progress
- Accurate and efficient capturing of Learner Information on the system ensuring optimal attention to detail at all times
- Provide support to stakeholders on the completion and submission of WSP/ATR/PIVITOL documentation
- Assist with resolving stakeholder queries ensuring project specialists are informed and updated on a continuous basis
- Adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Assist with preparations for the internal and external audits
- Maintain a close working relationship between team members to optimally support EC performance and deliver on stakeholder needs and requirements
- Adhere to sound corporate Governance in all aspects of the EC SETA’s operations
- Ensuring the integrity of SETA operations
- Ensure all behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/Public Management
- 2- 3 years’ experience in administration
- Sound knowledge and understanding of administration
go to method of application »
Key Performance Areas will include but are not limited to the following:
- Sound effective and efficient administration of all records and information to enable easy accessibility and accuracy and comprehensiveness of information
- Check all submissions and contracts for accuracy and completeness against set standards and checklists
- Compile claims ensuring accuracy and compliance with contractual agreements and standard process and procedures
- Ensure well organized filing system is implemented for all areas of the operations
- Prepare documentation for external moderation ensuring compliance with policies and procedures
- Keep Senior project specialist and Provincial Manager informed of progress and status of performance
- Prepare various reports ensuring quality delivery within specified deadlines
- Keep track of WSP submissions on the system and keep project team informed of progress
- Accurate and efficient capturing of Learner Information on the system ensuring optimal attention to detail at all times
- Provide support to stakeholders on the completion and submission of WSP/ATR/PIVITOL documentation
- Assist with resolving stakeholder queries ensuring project specialists are informed and updated on a continuous basis
- Adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Assist with preparations for the internal and external audits
- Maintain a close working relationship between team members to optimally support EC performance and deliver on stakeholder needs and requirements
- Adhere to sound corporate Governance in all aspects of the EC SETA’s operations
- Ensuring the integrity of SETA operations
- Ensure all behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/Public Management
- 2- 3 years’ experience in administration
- Sound knowledge and understanding of administration
go to method of application »
Key Performance Areas will include but are not limited to the following:
- Sound effective and efficient administration of all records and information to enable easy accessibility and accuracy and comprehensiveness of information
- Check all submissions and contracts for accuracy and completeness against set standards and checklists
- Compile claims ensuring accuracy and compliance with contractual agreements and standard process and procedures
- Ensure well organized filing system is implemented for all areas of the operations
- Prepare documentation for external moderation ensuring compliance with policies and procedures
- Keep Senior project specialist and Provincial Manager informed of progress and status of performance
- Prepare various reports ensuring quality delivery within specified deadlines
- Keep track of WSP submissions on the system and keep project team informed of progress
- Accurate and efficient capturing of Learner Information on the system ensuring optimal attention to detail at all times
- Provide support to stakeholders on the completion and submission of WSP/ATR/PIVITOL documentation
- Assist with resolving stakeholder queries ensuring project specialists are informed and updated on a continuous basis
- Adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Assist with preparations for the internal and external audits
- Maintain a close working relationship between team members to optimally support EC performance and deliver on stakeholder needs and requirements
- Adhere to sound corporate Governance in all aspects of the EC SETA’s operations
- Ensuring the integrity of SETA operations
- Ensure all behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/Public Management
- 2- 3 years’ experience in administration
- Sound knowledge and understanding of administration
go to method of application »
Key Performance Areas will include but are not limited to the following:
- Sound effective and efficient administration of all records and information to enable easy accessibility and accuracy and comprehensiveness of information
- Check all submissions and contracts for accuracy and completeness against set standards and checklists
- Compile claims ensuring accuracy and compliance with contractual agreements and standard process and procedures
- Ensure well organized filing system is implemented for all areas of the operations
- Prepare documentation for external moderation ensuring compliance with policies and procedures
- Keep Senior project specialist and Provincial Manager informed of progress and status of performance
- Prepare various reports ensuring quality delivery within specified deadlines
- Keep track of WSP submissions on the system and keep project team informed of progress
- Accurate and efficient capturing of Learner Information on the system ensuring optimal attention to detail at all times
- Provide support to stakeholders on the completion and submission of WSP/ATR/PIVITOL documentation
- Assist with resolving stakeholder queries ensuring project specialists are informed and updated on a continuous basis
- Adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Assist with preparations for the internal and external audits
- Maintain a close working relationship between team members to optimally support EC performance and deliver on stakeholder needs and requirements
- Adhere to sound corporate Governance in all aspects of the EC SETA’s operations
- Ensuring the integrity of SETA operations
- Ensure all behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/Public Management
- 2- 3 years’ experience in administration
- Sound knowledge and understanding of administration
go to method of application »
Key Performance Areas will include but are not limited to the following:
- Sound effective and efficient administration of all records and information to enable easy accessibility and accuracy and comprehensiveness of information
- Check all submissions and contracts for accuracy and completeness against set standards and checklists
- Compile claims ensuring accuracy and compliance with contractual agreements and standard process and procedures
- Ensure well organized filing system is implemented for all areas of the operations
- Prepare documentation for external moderation ensuring compliance with policies and procedures
- Keep Senior project specialist and Provincial Manager informed of progress and status of performance
- Prepare various reports ensuring quality delivery within specified deadlines
- Keep track of WSP submissions on the system and keep project team informed of progress
- Accurate and efficient capturing of Learner Information on the system ensuring optimal attention to detail at all times
- Provide support to stakeholders on the completion and submission of WSP/ATR/PIVITOL documentation
- Assist with resolving stakeholder queries ensuring project specialists are informed and updated on a continuous basis
- Adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Assist with preparations for the internal and external audits
- Maintain a close working relationship between team members to optimally support EC performance and deliver on stakeholder needs and requirements
- Adhere to sound corporate Governance in all aspects of the EC SETA’s operations
- Ensuring the integrity of SETA operations
- Ensure all behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/Public Management
- 2- 3 years’ experience in administration
- Sound knowledge and understanding of administration
go to method of application »
Key Performance Areas will include but not limited to the following:
- Effective and efficient end-to-end delivery, execution, coordination, quality assurance and implementation of allocated projects and programmes ensuring all targets are met within the specified timelines and contract specifications
- Effective, end-to-end stakeholder relationship management in allocated jurisdiction ensuring stakeholders’ needs and requirements are met within the required skills framework and legislation
- Adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Effective and efficient contract management of all contracts ‘end-to-end’, including the accurate capturing, maintenance, performance management, payments, moderation and close-out on the system for all allocated contracts
- Continuously track, monitor and measure the project and programme results and performance against set standards and targets (the number’) in order to timeously implement viable solutions to maintain or exceed targets
- Provide formal, standard reporting and feedback ensuring accurate, up-to-date reflection of project and programme performance
- Oversee the effective administration of all allocated projects and programmes that will result in sound audit trial
- Provide sound advice and proactive support to stakeholders in the development of skills for the Wholesale sector’s sustainable future needs
- Fully accountable for the Sector Liaisons Function in allocated area ensuring quality delivery within specified deadlines
- Liaise with the Quality Assurance Officer to ensure all quality assurance tasks are successfully implemented
- Responsible for Annexure 2 submissions and approvals
- Oversee site visits to stakeholders for learner verification and monitoring
- Participate in giving inputs and support to inform the development of Operational SETA’s Sector Skills Plan, Strategic, Annual Performance and Provincial Operational Plans to ensure delivery on sector needs and requirements, whilst ensuring compliance with legislation
- Up-to-date knowledge and intelligence to continuously support service delivery, programme and project implementation and improve performance
- Maintain a close working relationship between and amongst the FS team to optimally support FS performance and deliver on stakeholder needs and requirements
- Supports knowledge-sharing, documentation of information and ensure a project team that is informed and up-to-date with developments in the sector
- Maintain a good relationship between the different divisions to continuously support performance and delivery against set objectives
- Build, maintain and grow relationships across the allocated area of responsibility, ensuring stakeholder needs are understood, appropriate time allocation per territory and opportunities are optimally exploited
- Adhere to sound corporate Governance in all aspects of the FS ensuring the integrity of SETA operations
- Behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/ Public Management/ Business Management
- Project Management certification will be an added advantage
- A degree in Public Administration/ Public Management/ Business Management will be an added advantage
- 5 years’ experience in a project management environment with exposure to various functions in the SETA environment
- Valid driver’s license and own reliable transport
- Sound knowledge and understanding of the Wholesale and Retail sector, legislation and policies and procedures
- Understanding of W&RSETA processes for learning programmes Annexure 2 submissions
- Sound knowledge and understanding of NSDP & New Grants Regulations
- Proven track record in driving execution and optimizing performance
- Sound knowledge and understanding of skills development
- Knowledge, understanding and appreciation of regulatory and legislative framework within the SETA landscape
go to method of application »
Key Performance Areas will include but not limited to the following:
- Effective and efficient end-to-end delivery, execution, coordination, quality assurance and implementation of allocated projects and programmes ensuring all targets are met within the specified timelines and contract specifications
- Effective, end-to-end stakeholder relationship management in allocated jurisdiction ensuring stakeholders’ needs and requirements are met within the required skills framework and legislation
- Adherence to W&RSETA policies, procedures, PFMA and relevant legislation
- Effective and efficient contract management of all contracts ‘end-to-end’, including the accurate capturing, maintenance, performance management, payments, moderation and close-out on the system for all allocated contracts
- Continuously track, monitor and measure the project and programme results and performance against set standards and targets (the number’) in order to timeously implement viable solutions to maintain or exceed targets
- Provide formal, standard reporting and feedback ensuring accurate, up-to-date reflection of project and programme performance
- Oversee the effective administration of all allocated projects and programmes that will result in sound audit trial
- Provide sound advice and proactive support to stakeholders in the development of skills for the Wholesale sector’s sustainable future needs
- Fully accountable for the Sector Liaisons Function in allocated area ensuring quality delivery within specified deadlines
- Liaise with the Quality Assurance Officer to ensure all quality assurance tasks are successfully implemented
- Responsible for Annexure 2 submissions and approvals
- Oversee site visits to stakeholders for learner verification and monitoring
- Participate in giving inputs and support to inform the development of Operational SETA’s Sector Skills Plan, Strategic, Annual Performance and Provincial Operational Plans to ensure delivery on sector needs and requirements, whilst ensuring compliance with legislation
- Up-to-date knowledge and intelligence to continuously support service delivery, programme and project implementation and improve performance
- Maintain a close working relationship between and amongst the FS team to optimally support FS performance and deliver on stakeholder needs and requirements
- Supports knowledge-sharing, documentation of information and ensure a project team that is informed and up-to-date with developments in the sector
- Maintain a good relationship between the different divisions to continuously support performance and delivery against set objectives
- Build, maintain and grow relationships across the allocated area of responsibility, ensuring stakeholder needs are understood, appropriate time allocation per territory and opportunities are optimally exploited
- Adhere to sound corporate Governance in all aspects of the FS ensuring the integrity of SETA operations
- Behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/ Public Management/ Business Management
- Project Management certification will be an added advantage
- A degree in Public Administration/ Public Management/ Business Management will be an added advantage
- 5 years’ experience in a project management environment with exposure to various functions in the SETA environment
- Valid driver’s license and own reliable transport
- Sound knowledge and understanding of the Wholesale and Retail sector, legislation and policies and procedures
- Understanding of W&RSETA processes for learning programmes Annexure 2 submissions
- Sound knowledge and understanding of NSDP & New Grants Regulations
- Proven track record in driving execution and optimizing performance
- Sound knowledge and understanding of skills development
- Knowledge, understanding and appreciation of regulatory and legislative framework within the SETA landscape
go to method of application »
Key Performance Areas will include but not limited to the following:
- Effective and efficient end-to-end delivery, execution, coordination and implementation of quality assurance services on projects and programmes ensuring delivery within specified timelines and contract specifications
- Facilitate accreditation activities, including capacitation of Skills Development Providers (SDPs) on QCTO accreditation and extension of scope processes
- Monitoring and auditing of W&RSETA accredited training providers on legacy qualifications
- Facilitate extension of scope of Training Providers on W&RSETA legacy qualifications
- Ensure accuracy in the registration and notification of scope for assessors and moderators
- Capacitate stakeholders on quality assurance matters and resolve related queries within 48 hours
- Conduct Quality Assurance Onsite Monitoring of Projects
- Conduct workplace approvals and the Quality Assurance of workplace approvals conducted by others in relation to the qualification requirements.
- Capacitate TVET Colleges on quality assurance and SETA System requirements
- Facilitate external moderation of assessment
- Verification of learner information and credit uploads (NLRD)
- Effective submission of certification requests to Head Office ETQA Unit
- Participate in the planning of regional activities and projects
- Facilitate MIS training sessions for SDPs
- Risk management and fraud prevention
- Prepare for internal and external DHET/SAQA/QCTO audits
- Full compliance with the relevant legislation and organizational policies and procedures
- Prepare and submit monthly reports on quality assurance activities to the Provincial Manager & Senior Project Specialist
- Responsible for capacitating the Provincial Office Team on quality assurance matters
- Participate in Qualifications Assessment Specification / Curriculum Development on the new QCTO qualifications
- Monitor workplace provision in line with quality assurance requirements and learning programme
- Conduct 50% onsite external moderation within Projects
- Give support to other Business Units in closure of projects
- Continuously track, monitor and measure the learner results and performance against set standards and targets (the number’) in order to timeously implement viable solutions to achieve targets and to ensure adequate budget availability
- Provide formal, standard reporting and feedback ensuring accurate, up-to-date reflection of project and programme performance.
- Conduct site visits to stakeholders for learner / site verification and monitoring
- Up-to-date knowledge and intelligence to continuously support service delivery, programme and project implementation and improve performance
- Maintain a close working relationship between and amongst the team to optimally support performance and deliver on stakeholder needs and requirements
- Supports knowledge-sharing, documentation of information and setting of benchmarks for improved performance
- Maintain a good relationship between the different divisions to continuously support performance and delivery against set objectives
- Behaviours and conduct are aligned with the SETA values
- Effective, professional communication and dialogue with all Stakeholders
- Effectively plan, coordinate, manage and execute ad hoc projects
Minimum Qualifications and Experience
- National Diploma in Public Administration/Public Management/ Human Resources Development
- Registered as Assessor / Moderator
- 5 Years’ experience in a training environment at specialist level dealing with Educational Quality Assurance
- Excellent knowledge and understanding of QCTO, assessment and moderation practices, learning programme design, E-learning and RPL
- Proficient in MS Office, MS Project
- External verifier preferred
- Exposure to program and material development
- Project Management Exposure / Certificate
- Knowledge, understanding and appreciation of regulatory and legislative framework within the SETA landscape
- A good knowledge and understanding of the NDP; NSDP; Skills Development Act; NSP; HRDS; NQF; SAQA Act; QCTO
Method of Application
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