Hot Jobs at Unique Personnel

Job Description    

• Full function up to trial balance

Inherent Requirements    

• Minimum of 5years work experience 
• Pastel Accounting Software 

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Job Description    
Key Responsibilities:

• Perform the full accounting function up to Trial Balance
• Maintain and manage the General Ledger, process journals, and perform account reconciliations
• Prepare monthly management accounts and other financial reports
• Oversee fixed asset management, including depreciation schedules
• Submit statutory returns including VAT, PAYE, and other relevant filings
• Liaise with external auditors and provide support during audit processes
• Assist in budgeting, forecasting, and conducting financial analysis as required

Inherent Requirements    
Minimum Requirements:

• BCom Accounting Degree – This is a non-negotiable requirement
• Minimum of 2 – 3 years’ experience in a similar financial accounting role
• Strong Excel skills – advanced knowledge will be an advantage
• Solid understanding of accounting principles and practices
• Excellent attention to detail and accuracy
• Good communication and organizational skills

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Job Description    
Role Summary

• Reporting to the Team Leader Projects, the Field Welder is responsible for conducting on-site welding and repair tasks on maritime cranes and construction machinery. This position ensures equipment is repaired efficiently and safely to minimize downtime for the customer. Travel is a key requirement of this role, including within the country and cross-border assignments.

Accountabilities / Key Performance Areas

• Ensure all welding and repair tasks meet or exceed industry standards and client expectations.
• Consistently follow safety protocols and ensure safe handling of tools and equipment.
• Stay updated with the latest welding techniques and tools to enhance repair quality.
• Submit timely and comprehensive reports to the Site Supervisor or management.
• Quality Assurance
• Team Collaboration

Primary Responsibilities

• Conduct welding and repair tasks on maritime cranes and construction machinery at customer sites according to OEM welding procedures.
• Inspect damaged components, assess repair needs, and select the most suitable welding techniques.
• Ensure the structural integrity and functionality of repaired components.
• Operate various welding tools and equipment, including MIG, TIG, and stick welders.
• Perform necessary pre-welding preparations and post-welding finishes to guarantee durability.
• Handle additional repair activities as required, such as metal cutting, grinding, and fabrication.
• Read and interpret technical drawings, schematics, and manuals to perform accurate repairs.
• Apply knowledge of materials such as steel, aluminum, and other alloys to select appropriate repair techniques.
• Always adhere to company and customer safety regulations
• Conduct regular safety checks on tools and equipment before use.
• Identify and mitigate potential risks during on-site operations.
• Communicate effectively with customers to understand repair needs and manage expectations.
• Provide updates on repair progress and timelines when required.
• Maintain detailed records of work completed, including materials used and time spent.
• Submit reports on completed tasks to the Site Supervisor or relevant authority.
• Assist with general mechanical repair work where required

Inherent Requirements    
Education

• Recognized welding qualification or certification.

Years of Experience

• Minimum of 5 years of professional welding experience in the Maritime or Mining industry with proficiency in MIG, TIG, and stick welding techniques

Computer Skills

• To perform this job successfully, an individual should have knowledge of Microsoft Office products such as Outlook, Word & Excel.

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Job Description    
Key Performance Areas

Engineering and Maintenance Control

• Diagnoses root cause of equipment failure and executes plan / takes action to rectify failure by performing repairs in a speedy manner.
• Ensures minimal equipment downtime and damage by repairing faults / defects / failures as speedily as possible.
• Ensures optimal equipment operation by the application of relevant technical and engineering practice, as well as by obtaining manufacturing process approval of equipment's operating condition.
• Supports and liaises with Production by identifying potential problems in a proactive manner; as well as resolving process-related problems and planned maintenance to production runs.
• Perform “first off" inspection on all process changes to determine exact state of equipment.
• Perform routine inspections to detect possible equipment failures or excess wears, make diagnosis and perform the necessary maintenance work.
• Periodically inspects manufactured product against quality requirements to ensure compliance with set standards.
• Coordinates availability of parts in order to perform / execute preventative maintenance routines.
• Root cause analysis performed.
• Failures / defects identified and rectified in a timely manner.
• Equipment downtime and damage minimized.
• Production support rendered – feedback received.
• Operating conditions of equipment optimal.
• Product quality standards upheld and complied with.
• Reports compiled and available in a timely manner (records kept – document control).

Compliance

• Operates within controls and procedures in order to ensure the integrity of company.
• Reports risks or areas of concern to management within area of responsibility.
• Promotes compliance with all relevant regulations and procedures to prevent fruitless, wasteful and irregular expenditure. 
• Compliance with applicable regulations and procedures.
• Risks reported to Manager.
• Cost and expenditure monitored – waste minimized.

Cost Control

• Supports the effective and transparent use of financial and other resources.
• Limits expenditure, reduces costs and ensures deviations from budgetary limits are reported to direct Manager.
• Cost and expenditure monitored – waste minimized.

Customer Service

• Maintains effective working relationships with employees and customers to render highest quality of services.
• Identifies and solves problems whilst demonstrating a high level of integrity in line with company  core values.
• Client / employee satisfaction index.
• Comebacks / discrepancies minimized.

Inherent Requirements    
Qualifications

• Grade 12 Certificate (NQF 4)
• Trade Test: Millwright (NQF 5)

Experience

• Up to 3 years’ technical, electrical and mechanical maintenance experience as a Millwright in a manufacturing environment

Technical Competencies

• Computer Literacy (Basic MS Office; and SAP, ERP Systems and other job-specific software systems).
• Knowledge of relevant maintenance practices / designs / methodologies / SOP’s.
• Housekeeping and safety principles.

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Job Description    
Source Potential Leads:

• Utilize proactive and reactive prospecting methods.
• Develop a robust network through partnerships and relationship building.
• Execute referral campaigns, outdoor/Mall/Community marketing, social media, corporate presentations, wellness days.

Identify needs: 

• Employ open-ended questioning to understand clients' financial and emotional needs.
• Pre-qualify clients by assessing their background and linking it to credit health reports and affordability. 
• Identify financial challenges and offer solutions. 
• Ensure proper records of leads and follow ups.

Match Product Offerings to Needs:

• Utilize extensive product knowledge to present tailored solutions.
• Explain application procedures and apply appropriate credit criteria.
• Provide upfront explanations of situations that need clarity and ensure supporting documents.

Explain Final Approval and Successful Closing:

• Clarify all terms and conditions of the final offer to client. 
• Summarize benefits of the product package and all relevant conditions.

Maintain customer contact and Follow-up:

• Keep clients updated throughout the process.
• Provide clear explanations to client inquiries.
• Maintain contact after client has accepted our offer and request referrals.

Applications capture and file construction:

• Complete and capture applications accurately, based on what the client requires and qualifies for. 
• Compile supporting documents and ensure the file is completed and ready to process.

Inherent Requirements    
Minimum Requirements: 

• Own car/transport and valid driver’s license.
• Matric qualification

Minimum Experience: 

• 2 years of successful sales conversions. 
• Experience in proactively prospecting in a pressurized sale environment.
• Strong administrative skills
• Marketing

Preferred Experience: 

• 3 years of sales experience, preferably in home loans.
• Experience in sales within a self-sourcing environment, adept at proactively generating leads.

Generic Competencies: 

• Drive 
• Adaptability 
• Analysing and forming opinions.
• Result-Orientated 
• Persuasiveness

Technical Competencies: 

• Computer skills.
• Planning
• Performing under pressure. 
• Market orientated.
• Accuracy
• Systematic and organized.

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Job Description    
Work Activities and Responsibilities

• Lead the team of External and Internal Sales Representatives for the enquiries and quotations of products.
• Manage and lead the Sales Team, building and implementing a structure for quality systems and procedures for both the External and Internal Sales Teams, as well as incorporating the Sales Team based in the DRC.
• Research and analyse the South African market for our products and services, then build and structure an External Sales Team to service this market, incorporating the Internal Sales Team.
• Be responsible for sourcing and hiring the correct sales staff, identifying where training is needed, and providing it, mentoring the sales team and assigning sales territories.
• Create sales plans and analyse data to make informed decisions.  Regularly report back to management on progress.
• Ensure that the received products are fully compliant with specifications before they are shipped to the customer.
• Maintain good relationships with the current OEMs that have signed representations for.
• Identify OEMs when visiting the DRC mines and industry that can be approached and added as partners
• Coordinate the sales team by managing schedules, filing important documents, and communicating relevant information.
• Compile daily lists of leads and delegate them to the sales team.  Assist the sales team with administrative duties, including scheduling client conferences and meetings.
• Assist the management team and executives as and when needed.
• Keep the sales team motivated and encouraged to meet their sales quotas and goals.
• Regularly check the sales team’s inventory levels to ensure they have enough materials, like brochures, sales sheets, and presentation slides to properly demonstrate products and services to potential and existing customers.
• Respond to customer complaints and queries and give after-sales support when requested.
• Create and oversee file systems that securely store and record sales items, like records, reports, budgets, and financial information and present reports.
• Perform data entry duties concerning metrics, sales figures, and other key data.
• Assist with compiling and issuing quotes to customers and input various sales orders accurately, ensuring that each order is processed and delivered to customers on time.
• Expedite requests, rush orders and altering sales orders and shipping information as required.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings, and propose improvements.
• Assist in the preparation and organising of promotional material or events.
• Ensure adherence to laws and policies.
• Be actively involved in the sales of products and services, acquiring new customers, and maintaining contact and relationships with existing customers.
• Identify and register company to new customers’ database, vendor approval, in South Africa and selected African countries as will be communicated by management.
• Lead company's strategic expansion into key African markets, including Tanzania, Zambia,
• Mozambique, Namibia and Zimbabwe, by identifying opportunities and developing tailored go-to market strategies.
• Negotiate contracts with customers and business partners to secure long-term sales and partnerships in both domestic and regional markets.
• Collaborate closely with cross-functional departments including Operations, Finance, and
• Logistics to ensure seamless sales execution and customer satisfaction.
• Support the development and execution of targeted marketing campaigns aligned with sales strategies and market trends.
• Monitor vendor performance, manage supplier relationships, and ensure optimal inventory control for effective sales operations.
• Contribute to improving customer retention by regularly assessing customer satisfaction and aligning products and services with their expectations.
• Track profitability across sales channels and regions, and adjust strategy to ensure revenue growth and margin improvement.

Inherent Requirements    
Skills and Requirements:

• Grade 12
• Diploma / Degree in Sales and Marketing
• Diploma / Degree in Electrical Engineering is advantageous
• 10+ years of proven work experience in a sales-related field, procurement, sales administration, and related fields, preferably within a technical, engineering, or industrial sector.
• Technical product knowledge essential
• Excellent understanding of the Electrical Engineering environment
• Training in consumer shopping habits, leadership skills, management and marketing strategies is beneficial.
• Excellent communication skills, ability to collaborate with cross-functional teams, and a proactive problem-solving attitude.
• Excellent knowledge of freight forwarding and import and export rules and regulations
• Advanced sales and customer service skills.
• Ability to analyse consumer data to optimise sales efforts.
• Knowledge of trends and regulations within the industry/sector.
• Excellent leadership and coaching abilities.
• Able to work with other department heads to develop effective marketing strategies.
• Advanced analytical and problem-solving skills.
• Skilled in staff optimisation and team development
• Budgeting, budget forecasting and budget management.
• Strategic thinking.
• Stress management.
• Fluent spoken and written English ~ French an advantage

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Job Description    
Key Responsibilities:

• Monitor client movement—track when customers are relocating or selling properties.
• Contact outgoing clients to determine their new location and offer services there if available.
• Identify and engage with new property owners or tenants, pitching our services to retain the existing contract or sign a new one.
• Liaise with the sales and customer service teams to ensure smooth account transitions.
• Update internal systems with accurate transfer data and client status.
• Prepare and process all administrative documentation related to transfers, cancellations, and new sign-ups.
• Maintain a high level of customer service throughout the process.
• Provide weekly reports on transfers, leads, and conversion outcomes.

Inherent Requirements    
Requirements:

• Proven administrative experience (2+ years preferred).
• Background in the security industry or related field is advantageous.
• Strong communication and interpersonal skills.
• Target-driven with a customer-first attitude.
• Ability to work independently and manage multiple leads simultaneously.
• Proficient in MS Office and CRM systems.
• Strong organizational and time-management skills.

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Job Description    

• The Client Retention Manager is responsible for identifying, understanding, and proactively addressing the factors that drive customer churn. This role involves analysing client behavior and feedback, developing targeted strategies to retain at-risk clients, and working collaboratively with cross-functional teams to enhance the overall customer experience. The ideal candidate has strong analytical and communication skills and is highly driven to maintain and grow long-term customer relationships.

Analyse and Understand Attrition

• Collect, interpret, and present data regarding client behaviours, dissatisfaction drivers, competitor actions, and changing customer needs.
• Conduct regular reviews of churn metrics, feedback surveys, and relevant market insights to pinpoint causes of attrition.

Develop and Implement Retention Strategies

• Design targeted programs, campaigns, and incentives aimed at retaining at-risk clients.
• Collaborate with marketing, product, and service teams to improve offerings and deliver a compelling value proposition to customers.

Monitor and Evaluate Performance

• Track key metrics such as churn rate, renewal rate, customer satisfaction scores, and Net Promoter Score (NPS).
• Analyse the effectiveness of retention initiatives and adjust strategies based on data-driven insights and performance outcomes.

Predict and Prevent Attrition

• Employ data analysis, predictive modelling, to identify early signs of dissatisfaction.
• Work proactively with customer-facing teams to address issues before they escalate and build processes to mitigate risk.

Enhance Customer Relationships

• Serve as a customer advocate, ensuring that clients receive timely, high-quality support and service.
• Develop feedback loops and communication channels that foster trust and deliver continuous improvements in the customer journey.

Cross-Functional Collaboration

• Partner closely with Sales, Marketing, Product, and Support teams to maintain a holistic view of the customer.
• Facilitate internal communication to address client needs promptly and effectively.

Inherent Requirements    
Qualifications & Experience

• Education: Bachelor's degree in business administration, Marketing, Communications, or a related field (or equivalent work experience).

Experience:

• 3+ years of experience in Customer Retention, Account Management, or a related client-facing role.
• Proven track record of successfully developing and implementing client retention programs.
• Familiarity with CRM systems and data analytics tools.
• Industry Knowledge: Understanding of the company's product/service offerings, market landscape, and competitor strategies is a plus.

Additional Characteristics

• Leadership: Capable of leading cross-functional initiatives and inspiring teamwork around client-centric objectives.
• Adaptability: Open-minded and flexible to handle changing priorities, customer demands, and market conditions.
• Result-Oriented: Driven by metrics and a desire to continuously improve client retention rates.
• Empathy: Demonstrates a genuine concern for customer satistaction and a willingness to go the extra mile.

Key Skills & Competencies

Analytical Skills

• Ability to gather, interpret, and make strategic decisions based on large data sets.
• Proficiency in data analysis tools (e.g., Excel, CRM software, BI tools) and strong attention to detail.

Strategic Thinking

• Skilled at devising and executing strategies that address root causes of attrition.
• Capacity to balance immediate problem-solving with long-term initiatives for sustainable improvement.

Communication & Interpersonal Skills

• Excellent written and verbal communication, with the ability to influence and negotiate with both clients and internal stakeholders.
• Effective at building relationships and creating a positive rapport with customers and colleagues alike.
• Consistently prioritizes the customer's perspective and needs in decision-making.
• Maintains a client-centric mindset when collaborating with internal teams to resolve issues or develop new solutions.

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Job Description  

Key Responsibilities:

• Monitor and review inbound and outbound call recordings to assess service quality, accuracy, tone, and adherence to protocol.
• Identify patterns, gaps, and training needs based on call audits and client feedback.
• Develop quality checklists and scoring systems for call evaluations.
• Report findings and trends to the Training & Development team with actionable recommendations.
• Collaborate with call center supervisors to implement quality improvement initiatives.
• Provide feedback and coaching to agents where necessary, in collaboration with team leads.
• Assist in developing scripts, FAQs, and best practice guides based on recurring issues or client needs.
• Maintain documentation of quality reviews and track agent progress over time.

Inherent Requirements    
Requirements:

• Experience in a call center quality assurance or training role, preferably in a high-pressure or emergency response environment.
• Strong understanding of customer service principles and escalation protocols.
• Excellent listening, analytical, and communication skills.
• Detail-oriented with the ability to identify service gaps and improvement opportunities.
• Proficient in Microsoft Office Suite; experience with call center monitoring software is an advantage.
• Ability to work independently and maintain confidentiality.

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Job Description    
Duties & Responsibilities 

• Monitor demand for all products by using forecast information and historical data . 
• Setting minimum stock levels across all line items. 
• Issuing Purchase requisitions timeously taking into account manufacturing & shipping lead times. 
• Setting up specific product areas and bin locations in each warehouse to ensure correct placement of stock, thereby making the stock take and reporting processes more efficient. 
• Maintain and update bin cards for each line item and carry out random checks on physical quantities against the Pastel count on a daily basis. 
• Checking goods received against purchase order and delivery notes in terms of quality and quantity. 
• Record all returns, damages and shortages and submit report to accounts department for processing. 
• Managing stock take procedures and conducting random stock counts on a bi monthly basis or as required by management. Weekly reporting on stock discrepancies and/or shortages as well as purchasing requirements. 
• Monthly reporting on slow moving stock and inventory valuations. 
• Ensure effective and accurate communication with all other departments on stock that is either in stock, in transit, or on order. 
• Coordinate with shipping forwarders and couriers to ensure timely receipt and/or delivery of goods to Customers. 
• Responsible for the accurate storing, picking, movement, loading of product on to designated delivery vehicles. 
• Responsible for directing delivery drivers daily on most cost effective routing. 
• Arrange inventory transfers between intercompany branches 
• Ensure correct stock rotation, in particular all perishable goods. 
• Monitoring expiry dates and reporting to management. 
• Ensure compliance with all environment, health and safety regulations in the warehouse. 
• Prioritize work to maximize service and exceed Customer expectations.

Inherent Requirements    
Qualifications & Experience Requirements

• Matric is mandatory. 
• Inventory/warehouse related qualification essential. 
• Min 5 years experience in a similar role preferably within a building products environment. 
• Drivers license required. 
• Computer literate with particular emphasis on excel, word, outlook, pastel. 
• Excellent communication skills both verbal and in written form. 
• Experience in dealing with people from different backgrounds and cultures. 
• Ability to work under pressure and give attention to detail. 
• Strong administrative skills