ICT Roles at Ovations Technologies

Role Purpose

• Own the quality assurance and test discipline for Microsoft Dynamics 365 solutions
• Ensure all D365 changes are fit for purpose, stable, secure, and release ready
• Act as the quality gatekeeper across the end‑to‑end D365 delivery lifecycle
• Drive automation‑led regression testing using Playwright, with formal sign‑off prior to production release

Key Responsibilities

• Define and execute the testing strategy for Dynamics 365 solutions
• Plan, design, and execute:
• Functional testing
• Regression testing (automation‑led)
• Integration testing
• UAT support
• Validate delivered solutions against approved business and technical requirements
• Ensure test coverage across:
• D365 configuration
• Custom code
• Workflows and automation
• Integrations
• Raise, track, and manage defects through to resolution
• Provide go / no‑go quality input into releases
• Ensure releases meet agreed quality, performance, security, and compliance standards

Automation & Playwright Expectations

• Design, build, and maintain automated regression test suites using Playwright
• Automate:
• Core D365 user journeys
• End‑to‑end business process flows
• Ensure automation is:
• Reliable
• Maintainable
• Aligned to D365 release cycles
• Reduce dependency on manual regression testing
• Analyse automation failures and collaborate with delivery teams to resolve root causes
• Support integration of automated tests into CI/CD or release pipelines (where applicable)

Dynamics 365 – Specific Expertise

• Strong understanding of:
• D365 entities, forms, views, and business rules
• Security roles and access models
• Test configuration vs customisation
• Validate:
• Plug‑ins
• JavaScript and web resources
• Power Automate flows
• Validate data integrity and end‑to‑end business outcomes
• Understand and manage impacts across DEV / QA / UAT / PROD environments

Test Design & Quality Practices

• Create and maintain:
• Test plans
• Manual and automated test cases
• Requirement‑mapped test scenarios
• Ensure:
• End‑to‑end requirement‑to‑test traceability
• Adequate and risk‑aligned regression coverage
• Contribute to defect root cause analysis
• Promote shift‑left quality and automation‑first practices
• Execute manual and Playwright‑based testing

Delivery & Ways of Working

• Operate within Agile / Kanban delivery teams
• Participate in:
• Refinement
• Sprint planning
• Showcases
• Work closely with:
• Business Analysts
• Developers
• Support UAT execution and stakeholder testing confidence

Environment & Release Discipline

• Hands‑on testing across multiple environments
• Working knowledge of release pipelines and controlled deployments
• Support change governance and release readiness activities
• Ensure audit‑ready testing evidence

Required Skills & Experience

• Proven Software Quality Engineer / Test Analyst experience on Dynamics 365 or CRM platforms
• Strong:
• Test analysis and test design capability
• Playwright automation for regression testing
• Experience in complex, regulated environments
• Confident challenging poor or incomplete requirements
• Strong attention to detail with a quality‑first mindset

Qualifications

Essential

• Advanced Diploma or National First Degree (NQF aligned)

Preferred

• BSc IT or BCom IT (or equivalent)
   

go to method of application »

• We are currently looking for an experienced BPM Developer / IBM BPM \ BAW or Camunda to join a dynamic team delivering enterprise workflow and process automation solutions within the banking environment.
• This role is ideal for a developer with strong experience in IBM BPM / BAW or Camunda, modern Java development, workflow orchestration, and event-driven architectures.

Key Responsibilities

• Realise detailed technical designs through programming and configuration
• Design, develop, deploy, and maintain workflow automation solutions
• Build and integrate BPM/workflow solutions with custom applications and APIs
• Model and deploy workflows using IBM BPM/BAW or Camunda Modeler
• Develop BPMN/DMN processes, external task workers, and orchestration services
• Implement incident handling, monitoring, and operational support processes
• Integrate workflow solutions with Kafka/Confluent event streaming platforms
• Collaborate with business analysts and stakeholders to identify automation opportunities
• Participate in code reviews, testing, CI/CD implementation, and deployment activities
• Mentor and provide technical guidance to junior developers

Minimum Experience Level

• 5 years' practical experience in business process analysis and practical experience working with IBM BPM \ BAW or Camunda (modeling, automations, orchestration, deployments, monitoring)
• 5+ years software development with Java/Spring Boot, REST APIs, and microservices
• Hands on IBM BPM \ BAW or Camunda 7/8 delivery: modelling BPMN/DMN, external task workers, incident handling, and deployment/operate.
• Proven experience modeling and deploying workflows in IBM BPM \ BAW or Camunda Modeler and integrating them with custom UIs.
• Practical integration with event streaming (Kafka or Confluent)
• 2+ years practical experience in analysing processes to identify automation opportunities

Technical / Professional Knowledge

• IBM BPM \ BAW
• Kafka/Confluent
• Git, CI/CD (Azure DevOps pipelines),
• Java 11+, Spring Boot, REST API, JSON
• Ability to Design Solutions
• Experience with functional and performance testing
• Modeling and deploying workflows in Camunda Modeler and integrating them with custom UIs.
• AI enabled workflow optimization
• Understanding of data driven decision automation
• Publishing / consuming events via Kafka/Confluent
• Camunda 7/8, Camunda Modeler, BPMN 2.0
• Banking knowledge