Job Openings at H&M Group

Job Description

Do you have a passion for developing both business and people through teamwork? Are you ready to take on the challenge of a major part of maximizing profit and supporting commerciality in our stores? Is your leadership style based on inspiring, motivating and coaching others?

As Store Manager, you are responsible for achieving the Sales & Profit goals in your store by creating a plan to deliver a Great Customer Experience in line with your Area. You ensure you have a Best Team and support its development. You work with succession planning, talent and leadership development and structured performance management, based on result, values and leadership.

Job responsibility including but not limited to:

• You regularly analyze and follow up your Store’s Sales & Profit KPIs and take actions accordingly to maximize results.

• You priorities and take actions in your store that have a clear impact on sales in line with your Area Team.

• You manage the recruitment, training, development and succession planning for your Store

• You evaluate and manage the performance of your Store Team, including having dialogues, putting development plans in place, giving feedback and following up and taking actions to improve performance and develop your team

Qualifications

We believe that you have the following qualifications

• Preferably 4+ year of retail management experience, including direct managerial experience, large retail experience is a plus

• Consistently show ability to be sales-driven and results-oriented by taking action, relating all decisions back to store results and working to improve P&L

• Ability to work strategically, tactically and operationally

• Ability to multitask in a fast paced environment and prioritize effectively

• Willing to relocate to different provinces in South Africa should the need arises

Additional Information

Please note that we will be using virtual screening and interviewing tools for this vacancy.

We know that diversity is what makes us strong. Our teams should consist of great mix of people that share and combine their knowledge, experiences and ideas. It leads to a positive impact on how we address challenges, what we perceive possible and how we choose to relate to our colleagues and customers all over the world. Therefore, recruitment processes will take Employment Equity plan under careful consideration.

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Job Description

Do you have a passion for developing both business and people through teamwork? Are you ready to take on the challenge of a major part of maximizing profit and supporting commerciality in your department? Is your leadership style based on inspiring, motivating, developing and coaching others?

As Visual Merchandiser, you will be responsible for achieving the Sales & Profit goals in your store and department by creating an inspiring and exciting a Customer Experience in line with your Area goals.

Job responsibility including but not limited to:

• Ensure you meet customer expectations on direct service according to H&M standards.

• Follow up the H&M Visual Identity through implementation of the Commercial Handbook and secure well-styled GTL mannequins in windows and in store and make sure garment presentation is in line with the concept ID

• Ensure high quality, commercial garment presentation with good garment care every day together with store team

• Launch and maintain all sales campaigns and activities on time and according to H&M standards.

Qualifications

• Preferably 2-3 years of retail management experience, including direct supervisory experience or comparable management role experience

• Exceptional customer service and interpersonal skills

• Ability to be proactive to drive sales by creating selling opportunities

• Ability to work strategically, tactically and operationally

• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity

• Strong merchandising skills with the ability to drive the business through creativity and extensive retail knowledge

Additional Information

Please note that we will be using virtual screening and interviewing tools for this vacancy.

We know that diversity is what makes us strong. Our teams should consist of great mix of people that share and combine their knowledge, experiences and ideas. It leads to a positive impact on how we address challenges, what we perceive possible and how we choose to relate to our colleagues and customers all over the world. Therefore, recruitment processes will take Employment Equity plan under careful consideration.