Job Openings at JUMO.WORLD

About this job

• As a Data Scientist you will have exposure to many aspects of the business, and make direct impact to the bottom line. You will be accountable for interfacing with various teams throughout the business to derive a deep understanding of underlying phenomena that impact portfolio performance, develop better features to improve the performance of our predictive models, and better understand the links between client interventions and behaviour. You will also innovate to improve processes, algorithms, methods, product constructs, designs, and analyse experiments to learn about our clients and explore opportunities for portfolio improvement such as growth, stability, and revenue.

You will 

• Analyse, transform, augment and build datasets to convert financial and behavioural data into features and dimensions that allow us to more easily and accurately extract insights. 
• Use your coding skills to contribute to our team tooling and automate processes as much as possible.
• Design and develop models of our real world systems and client behaviours to help inform our decision making. This includes, but is not limited to, forecasting, simulating products or systems, testing decline strategies, and optimising client experience. 
• Analyse end user requirements to understand and communicate what our stakeholders (for example, fellow analysts, portfolio managers, or partners) need, and what we can deliver to match those expectations. 
• Derive and communicate insights to our stakeholders. 

You will need

• A bachelor's degree with a strong quantitative component (e.g. Economics, Physics, Engineering, Software engineering, etc.).
• Minimum 3-5 years of experience filling a similar role in Finance & Technology.
• Strong data wrangling skills using SQL and coding in python.
• Strong interest in software development.
• An ability to interpret problems, and simplify them to their essentials.
• The desire to innovate, be creative and work on challenging problems.
• Experience using software development practices like git, CI/CD, etc.

Bonus if you have 

• Experience working in fintech, specifically with lending products.
• Experience working with cloud computing.
• Personal projects you have worked on that you can showcase.
• Experience with software engineering.
• Experience in communicating complex concepts simply and clearly.

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment
• Working for impact
• Growing and learning continuously, with loads of encouragement and support
• Boldly taking risks as we navigate new challenges
• Flexible work practices enabling your best delivery
• Being autonomous and empowered to lead
• A stack of leading-edge technologies 

Remote First

• You will be based in South Africa.  We operate on a remote first working approach where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.

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You will 

• Operational targets: Support product performance objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; initiating productivity improvements, quality checks; resolving problems; identifying trends; determining system improvements; and implementing change.
• Relationship management: Sustain rapport with designated stakeholder groups by making regular visits; exploring specific needs; resolving challenges and anticipating new opportunities.
• Actively engaged: Pro-actively seek inputs and stimulate discussions with teams responsible for Portfolio Management, Product, Marketing, Customer Insights, Data Science, Finance, Capabilities and Customer Operations to resolve potential problems and identify opportunities.
• Project management and coordination: Take personal accountability in proactively planning and executing new and existing projects and operational activities including but not limited to operational compliance.
• Reporting: Provide real-time, robust, reliable, insightful business information.
• Ensuring a clear grasp on any regulatory changes within the ecosystem that will affect our operations in-country.

You will need

• Bachelor’s Degree in Computer Science, Business Administration, Commerce, Finance, Economics , Accounting or similar.
• Minimum of 5 years’ experience in a similar role in Financial Services, Technology, Telecom, FMCGs, FINTECH.
• Spoken and written fluency in French and English.
• Experience in project management.
• Previous high level and sophisticated relationship management experience across various senior and other levels in an organization.
• Very good understanding and experience of financial products and performance, including credit risk, dynamics of lending, saving and some insurance.
• Experience of negotiating with major counter-party to achieve and facilitate a given strategy.
• Experience leading a team. 
• Prior experience with mobile financial services.
• Excellent time management, planning and organizational skills.
• Exceptional communicator, with effective listening skills, intelligent and articulate with strong written and verbal skills. 
• Confident personality with strong presentation ability.
• Ability to work to tight deadlines, multi-task, prioritize and handle a diverse workload.
• Decisive, detail orientated, enthusiastic, problem solver.
• Ability to work in a fast paced ever changing environment.

Bonus if you have

• MBA is an added advantage.

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment.
• Working for impact.
• Growing and learning continuously, with loads of encouragement and support.
• Boldly taking risks as we navigate new challenges.
• Flexible work practices enabling your best delivery.
• Being autonomous and empowered to lead.

Remote First

You will be based in Uganda or Côte d'Ivoire or South Africa. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Kampala, Cape Town for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.

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About this job

• We’re looking for a Junior Product Manager to join our growing product team. In this role, you’ll take ownership of product features and initiatives, collaborate with cross-functional teams, and contribute to the strategic direction of our product. You will have a strong understanding of product development processes and are ready to drive results, while continuing to grow your leadership and strategic thinking skills. This position will be remote and will report directly to the Head of Products // Core.

You will 

• Be responsible for Product Ownership: Own the end-to-end lifecycle of features or products; from ideation and requirements gathering to launch and iteration.
• Contribute to Roadmap Development: Help shape and maintain the product roadmap, aligning with business goals and customer needs.
• Engage in Cross-functional Collaboration: Work closely with engineering, design, marketing, sales, portfolio, in-country teams, and support teams to deliver high-impact products.
• Have a Customer Focus: Work with customer research teams to conduct user research, gather feedback, and analyze data to understand customer pain points and identify opportunities.
• Drive Execution & Delivery: Write clear product requirements, prioritize the backlog, and ensure timely and high-quality delivery with development teams.
• Monitor Metrics & Analytics: Define success metrics, monitor product performance, and use data to inform decisions. Ensure key focus on early detection of problems and rollout swift remediations.
• Manage Stakeholder Communication: Regularly update stakeholders on progress, product changes, and outcomes.

You will need

• 2 - 4 years of product management experience, preferably in a technology-driven environment.
• Proven ability to translate complex user needs into simple, scalable product solutions.
• Strong communication and organizational skills.
• Experience working in Agile/Scrum environments.
• Technical understanding to effectively collaborate with engineers (coding not required).
• To be comfortable working independently and as part of a team in a fast-paced environment.

Bonus if you have 

• Experience in fintech.
• Background in UX design, data analysis, or software development.
• Knowledge of tools like Jira, Confluence, Figma, Excel, and SQL.

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment
• Working for impact
• Growing and learning continuously, with loads of encouragement and support
• Boldly taking risks as we navigate new challenges
• Flexible work practices enabling your best delivery
• Being autonomous and empowered to lead
• A stack of leading-edge technologies 

Remote First

• This position is based in South Africa.  We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available across some of our main hubs  for collaboration, connection and for the use of those who value working out of an office. You have flexibility where to work from in the country you are hired in, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.

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About this job

• At JUMO, we’ve built a smart financial services platform to make finance accessible to everyone.  Our Data engineering team ensures that our intelligent banking platform is able to acquire data from millions of users across globally distributed sources, such as GSM. Beyond ingress, the data is processed and stored in the cloud to support event-driven analytics and machine learning pipelines.
• As a JUMO Senior Data Engineer, you will design, build and maintain scalable data architectures.  You will monitor their performance, perform root cause analysis and provide solutions to any issues that might arise. You will work with large, complex data sets, which means experience working with Big Data is essential.  On a typical day, we use Spark, Kafka, Python, SQL, Airflow and AWS technologies, such as Redshift.  We work with Docker and Kubernetesfor automating deployment, scaling, and management of containerized applications.  

You will

• Be responsible for creating robust, mission critical batch and streaming data processing capabilities
• Design, implement, and maintain the data pipelines that constitute JUMO's data platform, enabling effective use of data across the organisation
• Provide feedback on team members' output, encouraging skills development within the team
• Work closely with Portfolio Managers and Decision Scientists to understand the real world problems we’re trying to solve
• Mentor juniors with technical leadership
• Be supported by senior leaders as you drive your own development

You will need

• 5 - 8 years of experience in a similar role with a BSc. in Computer Science, Electrical Engineering or equivalent tertiary degree
• Real-world understanding & experience of data pipeline design and development, as well as data processing and storage (i.e. experience in designing systems to process and curate large data sets)
• Experience in streaming technologies, specifically Spark and Kafka
• Experience with cloud technologies, AWS preferred
• Solid, proven experience working with big-data technologies such as Apache Spark, Flink, Hadoop, Kafka or Kinesis, Cassandra, DynamoDB, InfluxDB, MongoDB, Presto, Beam
• Command of productionising and monitoring of data pipeline workflows, and working knowledge of the Data Product Lifecycle
• Experience in application design and development with at least one of the following languages: Python (preferred), Scala, Java
• RDBMS experience in any relevant technology such as MySQL, PostgreSQL, Redshift and SQL Server.  This includes experience with relational database administration, technical architectures and infrastructure components
• Understanding of CI/CD practices
• Productive within a Linux command line environment
• Proven ability to contribute software as part of a team.  We are looking for someone that can effectively communicate technical concepts, and apply critical thinking under pressure

Bonus if you have

• Experience working with messaging systems (RabbitMQ, SNS)
• Experience working with data pipeline orchestration (Airflow, Nifi, Streamsets)
• Experience working with production BI environments and tools (Tableau, Superset, Looker)

We ask a lot of each other at JUMO, but we give a lot too.

You will love

• Collaborating with smart, engaging people in an inspiring work environment
• Working for impact
• Growing and learning continuously, with loads of encouragement and support
• Boldly taking risks as we navigate new challenges
• Flexible work practices enabling your best delivery
• Being autonomous and empowered to lead
• A stack of leading-edge technologies

Remote First

• This vacancy will be based in either South Africa or Portugal. We operate a remote first working approach, where working remotely is our default way of working. Our environment is designed to foster innovation and enable collaboration. You have flexibility where to work from in the country you are hired, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.

go to method of application »

About this job

• As Senior Data and Reporting Analyst, you will become the data guru for one or more of the many functional data domains within JUMO. Working closely with the various stakeholders, BI developers and Data engineers to enable you to service data requests both internally and to external partners. You will report to the Data Modelling & Reporting Team Lead.

You will 

• Work closely with all stakeholders which will include technology platform Product Owners, Data & Prediction teams, Finance, Marketing and external partners to perform investigations on data warehouse and other operational data stores to understand and assist with the real-world problems we're trying to solve.
• Need to understand the end-to-end architecture of your functional domain and be able to deep dive into the data to resolve issues or perform ad-hoc extracts.
• Perform quality assurance on new and existing data sets and pipelines to discover inconsistencies, anomalies to guide problem resolution and data cleansing exercises.
• Use advanced data query and discovery skills for ad hoc analysis and support for both internal and external stakeholders.
• Need to be able to clearly define reporting requirements to BI Developers for build.

You will need

•  5+ years experience with data and/or systems analysis experience, at least some within a formal BI environment.
• University degree in either Business, Finance, Mathematics, Statistics, Informatics or equivalent industry training and experience.
• Proven ability in analytics, business process analysis and presenting / communicating recommendations across all organization levels.
• Real-world understanding of data processing and storage.
• Relational database management systems experience in any relevant technology such as MySQL, PostgreSQL, Redshift and SQL Server.
• Proven ability to write complex data queries (any desired language) to retrieve data for analysis, modelling and solving complex business scenarios.
• Ability to self-discover and understand complex data domains. 
• Advanced Excel skills.
• Understanding of Data Governance, Agile methodologies and QA standards.
• Critical thinking under pressure with ambiguity and tight deadlines
• Experience working with Github and JIRA or similar task or project management tools.

Bonus if you have 

• Experience in data environments making use of big data, data lakes, event-based streaming and API integrations.
• Experience with reporting and business intelligence software such as Tableau, Power BI, Grafana, Superset.
• Experience with tools such as Airflow and NiFi.
• Experience with end-to-end BI solution design and build.
• Experience in the FinTech industry.

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment
• Working as one team towards our goal of financial inclusion
• Growing and learning continuously, with loads of encouragement and support
• Boldly taking risks as we navigate new challenges
• Flexible work practices enabling your best delivery
• Being autonomous and empowered to lead
• Using AI for good, ensuring more value for more customers

• A stack of leading-edge technologies 

Remote First

• This position is based in South Africa.  We operate a remote first working approach, where working remotely is our default way of working.  Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available in Cape Townfor collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.

go to method of application »

About this job

• Teamwork plays an integral role in the success of our tech strategy.  In JUMO, our teams have exposure to a broad range of the best new technology, and are trusted with the autonomy and flexibility to explore, innovate and find creative solutions to interesting challenges.  With this, everyone has the opportunity to contribute to our mission of enabling equal access to finance opportunities.  We have chosen our tech stack carefully and believe in using the best tools out there.
• Our software engineering team is responsible for building our market-leading banking as a service platform & products, enabling real-time access to funds at the lowest possible operating cost.  When integrated into JUMO’s platform, it enables our partners to offer loans, savings and a wide range of financial choices to a new group of customers.
• As a Senior Software Engineer, you will be accountable for solving complex technical problems with solutions that are scalable, testable, maintainable, and efficient, whilst continuing to improve our engineering practices. This position reports to a Tech Lead.

You will

• Deliver across the SDLC to build a highly scalable distributed system.
• Assist in defining the team's roadmap in line with the company and technology vision.
• Architect services and systems using well accepted design patterns to allow for iterative, autonomous development and future scaling.
• Design, implement, test, deploy, and support our products and services
• Review code developed by other developers and provide feedback.  
• Guide the team to consistently write production-ready code that is easily testable, easily understood by other developers and accounts for edge cases and errors.
• Anticipate and communicate blockers, delays and cost ballooning within their team’s projects, before they require escalation.
• Contribute to existing documentation or educational content and drive best practices and engineering excellence

You will need

• A Computer Science degree
• Experience with Kotlin / Java / Scala, and a cloud-based infrastructure, ideally AWS. Python experience will be an added advantage
• Experience designing, developing and testing software
• Extensive hands-on experience with the design and development of high-volume/low-latency services
• Business and operational awareness
• Good communication skills & EQ – able to work in a diverse team

We ask a lot of each other at JUMO, but we give a lot too.

You will love

• Work in an agile cross-functional team, delivering quality code you can be proud of
• Work with a modern but pragmatic Tech Stack (i.e. Kotlin + Spring Boot for Backend, TypeScript + React for Web and Mobile, Docker, Terraform, Kubernetes, Kafka, Flink, Datadog, GitHub Actions + ArgoCD for CI/CD, AWS), building a highly scalable distributed system
• Develop as a mentor, helping your junior colleagues grow as professionals
• Ensure consistency and accuracy when required
• Led and supported by an experienced, hands-on Tech Lead
• Collaborating with smart, engaging people
• Working for impact
• Growing and learning continuously, with loads of encouragement and support
• Boldly taking risks as we navigate new challenges
• Flexible work practices enabling your best delivery
• Being autonomous and empowered to lead

Remote First

• Our environment is designed to foster innovation and enable collaboration. We operate a remote-first approach that enables us with the flexibility to work and live where we are most productive.
• We work between the UTC and UTC+3 time zones and currently have team members from South Africa, Portugal and Kenya.

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About this job

• As Technical Portfolio Manager  you will be an integral part of the team accountable for the daily loan book operations of JUMO. You will work with various areas to affect and control portfolio and asset management decisions in order to optimise financial return, within the set risk appetite, and increased financial inclusion.  
• You will work within a small high-performance results orientated team engaging across the Product and Prediction department, and you will report to the Head of Portfolio Operations.

You will 

• Affect and control portfolio strategy changes of the financial product offering on the portfolios as per portfolio manager requirements
• Affect and control portfolio asset management changes on the portfolios as per asset manager requirements
• Affect and control marketing and collection strategies on the portfolios as per marketing and portfolio manager requirements
• Ensure all portfolio decisions and changes are made using the highest quality of data inputs by  collaborating with Data Engineering and Decision Science and Analytics teams
• Using data insights, be able to troubleshoot portfolio issues and lead the charge for remedial action
• Work with product and technical teams to implement business requirements from Decision Science and Analytics and Portfolio Management teams.
• Provide support and assist with complex problem solving across various teams
• Be able to work independently and be bold enough to challenge the status quo even outside of your domain
• Be able to fully conceptualize the customer journey from onboarding to maturity and the interacting systems and processes involved

You will need

• A Bachelor's degree in Statistics, Finance, Engineering or equivalent tertiary degree
• 3-5 years relevant work experience
• Working knowledge of Python
• Proficient in SQL and/or relevant RDBMS technologies
• Understanding of the credit lifecycle
• Effective communication skills in  technical concepts
• To be adaptable in a fast-paced environment

Bonus if you have 

• Comfortable working with Github and JIRA
• Experience working in an agile environment
• Proven ability to work with diverse teams to ensure effective implementation of projects
• Experience in writing user requirement specifications and working with product teams to deliver technical solutions

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment.
• Working for impact.
• Growing and learning continuously, with loads of encouragement and support.
• Boldly taking risks as we navigate new challenges.
• Flexible work practices enabling your best delivery.
• Being autonomous and empowered to lead.
• A stack of leading-edge technologies.

Remote First

• You will be based in South Africa. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Cape Town for collaboration and connection and for the use of those who value and want to work out of an office.  You have flexibility where to work from, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.