Job Openings at iKhokha

Job Description

• Ever spotted those cheerful yellow card machines around town? Yep, that's  iKhokha, on a mission to revolutionize how small businesses embrace digital payments.  
• Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you. 

So, what will you do? 

• You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in the North West and the surrounding areas.

Trade Areas:

• Fochville, Carletonville, Magaliesburg, Hartbeespoort Dam, Brits, Marikana, Rustenburg, Pokeng, Motele, Sun City, Derby, Rentse, Tsetse, Potchefstroom, Rooipoort, Mafikeng, Zeerust, Venterskroon, Scandinawee Drift.
• You will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals.

In addition to the above, you will: 

• Prospect and canvass for new customers in targeted areas and targeted industries 
• Post-sale call and follow ups, logging all activity and demos with clients          
• Promotional or new product upsell/cross sell/service calls 
• Research new sales leads, plan country trips and execute plans to acquire new customers 
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis 
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management 
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business                      
• Sign-up merchants and assist them with FICA documentation required 
• Complimentary follow up visits 
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns 
• Uphold company standards and values at all times when representing the brand 
• Monitor competition in the marketplace and share any relevant insights 
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management. 
• Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

• Completed Matric/Grade 12

Deal Breakers: 

• Minimum 3 year’s Field/Outbound Sales experience. 
• Previous exposure working within merchant services or banking sector is advantageous. 
• Excellent communication skills both verbal and written.                             
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.             
• FICA training advantageous.                                                                
• Valid driver’s license and own reliable transport is essential. 

Additional Skills & Knowledge: 

• Proven track record delivering on sales targets and successfully dealing with customer relationships. 
• Advanced knowledge of Sales funnel & pipeline management.

go to method of application »

So, what will you do?

• You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in the Durban West region:

Trade areas:

• Pinetown, Chatsworth, Marianhill, Isipingo, Bluff, Clairwood, Jacobs, Sydenham, Brickfield, Overport, Sherwood, Malvern, Queensburgh, Seaview, Umbilo, Glenwood.
• We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals.  If you enjoy a fast paced environment and love a challenge, then keep reading on...

In addition to the above, you will:

• Prospect and canvass for new customers in targeted areas and targeted industries
• Post-sale call and follow ups, logging all activity and demos with clients         
• Promotional or new product upsell/cross sell/service calls
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business                     
• Sign-up merchants and assist them with FICA documentation required
• Complimentary follow up visits
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
• Uphold company standards and values at all times when representing the brand
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
• Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

• Completed Matric

Deal breakers:

• Minimum 3 year’s Field/Outbound Sales experience.
• Previous exposure working within merchant services or banking sector is advantageous.
• Excellent communication skills both verbal and written.                            
• Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.            
• FICA training advantageous.                                                               
• Valid driver’s license and own reliable transport is essential.
• Applicants must currently reside in Durban.

Additional Skills & Knowledge:

• Proven track record delivering on sales targets and successfully dealing with customer relationships. 
• Advanced knowledge of Sales funnel & pipeline management.

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
• Visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning at your fingertips.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees, and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. 

go to method of application »

Job Description

We’re building a talent pipeline - why? 

• Because we’re proactively planning for the future. By getting to know great candidates ahead of time, we can move quickly when the right opportunities open up.
• If you have retail Store Management experience and are considering a career move in the coming months, we’d love to connect with you about a future role: iK Store Manager, based in Hazyview.

Disclaimer: This is a talent pipeline advert. 

• Our team will be on annual leave during December, so applications will be reviewed and candidates contacted in the new year.
• If you apply now, your application will be prioritised when we return and begin growing our iK Tribe.

So, what will you do? 

• You will play a pivotal role in driving sales and activation ratios.
• Manage in-branch marketing activities, assist in staff route planning for outbound initiatives, and create revenue-generating opportunities aligned with iKhokha' s goals.
• Take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the iK Tribe and culture within the branch.
• Contribute to community engagement efforts, evangelizing iKhokha to create a strong local brand presence.

In addition to the above, you will: 

• You will be accountable for the performance and management of a few iKhokha store’s.
• Responsible for store P&L’s.
• Responsible for sales and customer service.
• Responsible for maintaining relationships linked to stores.
• Interview, recruit, and train new staff.
• Implement performance management processes to ensure that new staff thrive and targets are met.
• You will need first level HR and IR skills.
• Monitor productivity of staff daily as per company requirement.
• Responsible for in-store stock management including weekly stock takes and cycle counting.
• Maintain asset register of instore equipment and all branding materials.
• You will need a basic understanding of POS systems for stock management.
• Report back to internal stakeholders weekly/monthly on store performance.
• Share ad hoc survey results with necessary internal stakeholders.
• Provide feedback on general in-store activity.
• Report on required market insights within the designated area.

Qualifications

• Minimum of a matric qualification.
• Undergraduate Degree (Advantageous)

Deal Breakers: 

Minimum 3 years’+ experience in a similar role with the following:

• Thorough experience within Informal-market banking branch, cellular retail, FMCG or alcohol industries is advantageous.
• Experience in retail operations and understanding of informal markets and in-branch retail dynamics.
• Must be willing to travel to different store locations and must have a valid driver’s license and own vehicle.
• Strong communication skills with the ability to speak both English, Afrikaans and Xhosa optional.
• MS Office Proficiency
• Basic understanding of key stakeholders within the designated store location.
• Sales Management against designated target.

go to method of application »

Job Description

• We’re building a talent pipeline - why? 
• Because we’re proactively planning for the future. By getting to know great candidates ahead of time, we can move quickly when the right opportunities open up.
• If you have retail Store Management experience and are considering a career move in the coming months, we’d love to connect with you about a future role: iK Store Manager, based in Polokwane Central.

So, what will you do? 

• You will play a pivotal role in driving sales and activation ratios.
• Manage in-branch marketing activities, assist in staff route planning for outbound initiatives, and create revenue-generating opportunities aligned with iKhokha' s goals.
• Take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the iK Tribe and culture within the branch.
• Contribute to community engagement efforts, evangelizing iKhokha to create a strong local brand presence.

In addition to the above, you will: 

• You will be accountable for the performance and management of a few iKhokha store’s.
• Responsible for store P&L’s.
• Responsible for sales and customer service.
• Responsible for maintaining relationships linked to stores.
• Interview, recruit, and train new staff.
• Implement performance management processes to ensure that new staff thrive and targets are met.
• You will need first level HR and IR skills.
• Monitor productivity of staff daily as per company requirement.
• Responsible for in-store stock management including weekly stock takes and cycle counting.
• Maintain asset register of instore equipment and all branding materials.
• You will need a basic understanding of POS systems for stock management.
• Report back to internal stakeholders weekly/monthly on store performance.
• Share ad hoc survey results with necessary internal stakeholders.
• Provide feedback on general in-store activity.
• Report on required market insights within the designated area.

Qualifications

• Minimum of a matric qualification.
• Undergraduate Degree (Advantageous)

Deal Breakers: 

Minimum 3 years’+ experience in a similar role with the following:

• Thorough experience within Informal-market banking branch, cellular retail, FMCG or alcohol industries is advantageous.
• Experience in retail operations and understanding of informal markets and in-branch retail dynamics.
• Must be willing to travel to different store locations and must have a valid driver’s license and own vehicle.
• Strong communication skills with the ability to speak both English, Afrikaans and Xhosa optional.
• MS Office Proficiency
• Basic understanding of key stakeholders within the designated store location.
• Sales Management against designated target.

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. 

go to method of application »

Job Description

We’re building a talent pipeline - why? 

• Because we’re proactively planning for the future. By getting to know great candidates ahead of time, we can move quickly when the right opportunities open up.
• If you have retail Store Management experience and are considering a career move in the coming months, we’d love to connect with you about a future role: iK Store Manager, based in Newcastle.

So, what will you do? 

• You will play a pivotal role in driving sales and activation ratios.
• Manage in-branch marketing activities, assist in staff route planning for outbound initiatives, and create revenue-generating opportunities aligned with iKhokha' s goals.
• Take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the iK Tribe and culture within the branch.
• Contribute to community engagement efforts, evangelizing iKhokha to create a strong local brand presence.

In addition to the above, you will: 

• You will be accountable for the performance and management of a few iKhokha store’s.
• Responsible for store P&L’s.
• Responsible for sales and customer service.
• Responsible for maintaining relationships linked to stores.
• Interview, recruit, and train new staff.
• Implement performance management processes to ensure that new staff thrive and targets are met.
• You will need first level HR and IR skills.
• Monitor productivity of staff daily as per company requirement.
• Responsible for in-store stock management including weekly stock takes and cycle counting.
• Maintain asset register of instore equipment and all branding materials.
• You will need a basic understanding of POS systems for stock management.
• Report back to internal stakeholders weekly/monthly on store performance.
• Share ad hoc survey results with necessary internal stakeholders.
• Provide feedback on general in-store activity.
• Report on required market insights within the designated area.

Qualifications

• Minimum of a matric qualification.
• Undergraduate Degree (Advantageous)

Deal Breakers: 

Minimum 3 years’+ experience in a similar role with the following:

• Thorough experience within Informal-market banking branch, cellular retail, FMCG or alcohol industries is advantageous.
• Experience in retail operations and understanding of informal markets and in-branch retail dynamics.
• Must be willing to travel to different store locations and must have a valid driver’s license and own vehicle.
• Strong communication skills with the ability to speak both English, Afrikaans and Xhosa optional.
• MS Office Proficiency
• Basic understanding of key stakeholders within the designated store location.
• Sales Management against designated target.

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista. 

go to method of application »

Job Description

We’re building a talent pipeline - why? 

• Because we’re proactively planning for the future. By getting to know great candidates ahead of time, we can move quickly when the right opportunities open up.
• If you have retail Store Management experience and are considering a career move in the coming months, we’d love to connect with you about a future role: iK Store Manager, based in Richards Bay.

So, what will you do? 

• You will play a pivotal role in driving sales and activation ratios.
• Manage in-branch marketing activities, assist in staff route planning for outbound initiatives, and create revenue-generating opportunities aligned with iKhokha' s goals.
• Take charge of P&L statements, effectively manage branch staff, and serve as a brand ambassador of the iK Tribe and culture within the branch.
• Contribute to community engagement efforts, evangelizing iKhokha to create a strong local brand presence.

In addition to the above, you will: 

• You will be accountable for the performance and management of a few iKhokha store’s.
• Responsible for store P&L’s.
• Responsible for sales and customer service.
• Responsible for maintaining relationships linked to stores.
• Interview, recruit, and train new staff.
• Implement performance management processes to ensure that new staff thrive and targets are met.
• You will need first level HR and IR skills.
• Monitor productivity of staff daily as per company requirement.
• Responsible for in-store stock management including weekly stock takes and cycle counting.
• Maintain asset register of instore equipment and all branding materials.
• You will need a basic understanding of POS systems for stock management.
• Report back to internal stakeholders weekly/monthly on store performance.
• Share ad hoc survey results with necessary internal stakeholders.
• Provide feedback on general in-store activity.
• Report on required market insights within the designated area.

Qualifications

• Minimum of a matric qualification.
• Undergraduate Degree (Advantageous)

Deal Breakers: 

Minimum 3 years’+ experience in a similar role with the following:

• Thorough experience within Informal-market banking branch, cellular retail, FMCG or alcohol industries is advantageous.
• Experience in retail operations and understanding of informal markets and in-branch retail dynamics.
• Must be willing to travel to different store locations and must have a valid driver’s license and own vehicle.
• Strong communication skills with the ability to speak both English, Afrikaans and Xhosa optional.
• MS Office Proficiency
• Basic understanding of key stakeholders within the designated store location.
• Sales Management against designated target.

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.

go to method of application »

Job Description

• Are you made to make it?
• Join the iKTribe as a Test Analyst and lead the charge in delivering flawless fintech solutions that empower small businesses to thrive.

So, what will you do? 

• You will lead and facilitate a comprehensive test strategy ensuring that iOS, Android, web applications, and POS devices meet high standards of quality.
• Analyze designs thoroughly, provide actionable feedback to other testers, and drive continuous improvements in QA procedures and standards.
• Take ownership of advanced test planning and execution, collaborate with automation engineers to implement automated testing, and continuously improve test strategy alignment across teams. 

In addition to the above, you will: 

• Design, build, and maintain comprehensive test suites for validating product functionality, covering end-to-end scenarios and hardware integration, with a focus on critical business processes.
• Proactively engage with stakeholders to gather test requirements, provide updates, and perform risk and impact analysis on dependencies.
• Ensure production readiness by participating in release activities, verifying production features, and conducting thorough bug reporting and tracking.
• Mentor and support junior team members by promoting testing best practices and knowledge sharing.
• Lead the creation of functional test cases and manage the test planning, analysis, and design processes.
• Regularly update and maintain regression test packs, reviewing and approving work completed by peers and junior testers.
• Collaborate with the team to ensure test cases cover critical functionalities, and adapt cases as product requirements evolve.
• Drive test automation efforts by identifying high-value manual test cases for automation, designing new automated tests, and executing scripts consistently.
• Collaborate with the automation team to enhance automation processes, improve test coverage, and ensure the team’s automated tests align with product goals.
• Conduct API testing as required to support critical application components.
• Actively participate in all Agile ceremonies, including stand-ups, grooming, planning, and retrospectives, providing accurate work estimations and clear updates on progress.
• Contribute to continuous learning by staying current with industry practices and sharing domain knowledge.
• Address conflicts effectively to maintain a positive team dynamic, and promote a culture of quality and collaboration within the Agile team.

Qualifications

• IT Diploma or Degree/Relevant IT qualification
• ISTQB Certificate/s

Deal Breakers: 

• 5+ years’ experience testing web and mobile platforms, with demonstrated leadership in test planning and defect resolution.
• 3+ years’ experience in using test automation tools i.e. Selenium and API Testing frameworks.
• Proven experience in mentoring, coaching, and training junior and mid-level testers.
• Proficient in advanced manual and automation testing techniques with a strong focus on impact analysis and risk assessment.
• Strong stakeholder management and experience in coordinating QA activities with cross-functional teams.
• Ability to independently manage functional areas of a product, drive issue resolution, and demonstrate ownership and accountability.

In addition to the above, the experience in the following technologies, domains and best practices will make you a frontrunner for the role:

• Strong analytical and strategic planning skills, with a proactive approach to identifying testing gaps.
• Expertise in mobile and web application testing, automation strategy, and end-to-end testing processes.
• Skilled in REST-Assured API Testing, Agile Methodologies, and CI/CD integration.
• Advanced knowledge of Jira, Confluence, and experience with financial and retail technologies (advantageous).

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.