On any given day, two billion people use Unilever products to look good, feel good and get more out of life.
With more than 400 brands focused on health and wellbeing, no company touches so many people’s lives in so many different ways.
Our portfolio ranges from nutritionally balanced foods to indulgent ice creams, affordable soaps, luxurious shampoos and...
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JOB PURPOSE
- The Key Account Manager is responsible for driving profitable growth by building strong partnerships with key customers. This role focuses on developing and executing joint business plans, optimizing assortment, pricing, and promotions, and ensuring flawless execution of strategies to deliver category growth and market share.
- The Key Account Manager (KAM) is responsible for the negotiation and facilitation of order promotional activity, orders and implements the channel strategy for the assigned customers across SA and executes in alignment to the national agreements with UL. Key outputs are setting customer objectives and agreeing regional/store promotional programs in the customers that they call on, while providing support and direction to Territory Sales Managers/ UFS Field Managers.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
External Customer Management & Operational Execution:
Customer Relationship Management
- Build and maintain strategic relationships with Customers
- Drive commercial discussions at customers.
Business Planning and Execution:
- Develop and implement business plans with customers
- Drive category growth through, assortment optimization, pricing strategies and promotional planning.
- Implement Customer /Channel strategy.
Sales & Revenue Growth
- Achieve volume, value and profitability targets
- Montior and Analyze sales performance, identifying opportunities and risk.
- Negotiate and facilitate under direction from the Customer Business Development Manager (CBDM) and within the agreed parameters. The KAM owns this process end to end – from pricing, order placement, delivery and all admin that arises from the transaction to ensure perfect execution.
- Work closely with the Unilever Field Sales (UFS) team on a store-to-store basis to manage the instore day to day operational execution to minimise out of stocks, damaged stock & claims, ensure rotation of stock and avoid high stock levels. Ensure Category objectives are met within the agreed time frames.
- Delivery of national category targets and the counterparts/KPI’s, aligned to the business annual target.
Data Analysis and insights
- Untilize market data, shopper insights and category trends to inform strategies to improve customer performance
- Provide actionable recommendations to improve customer performance.
Internal Customer Management:
Cross Functional Collaboration:
- Work closely with Marketing, Supply Chain, Finance, and Category teams to deliver customer-centric solutions.
- The KAM must align and feedback to the Customer Business Devleopment Manager/Lead on turnover assumptions, budgets and consequent S&OP forecasting through a robust Bottom-up Build process.
- The KAM will set the regional customer objectives and own the end-to-end operational execution of those objectives, with the support of the UFS Team.
- The KAM participates actively in the CBDM meetings, looking at the best solution for the business.
- The KAM is responsible to manage the overheads within budgets in terms of the Business tools i.e Company Vehicle, Cell Phone, Business Travel, Leave, etc. (where applicable)
Experiences & Qualifications
- Bachelor's degree in relevant field (business is advantageous)
- Minimum 2 to 3 years Key Account Management / Category experience
- Customer Marketing or Trade Category Management is beneficial
- Management of customer Profit and Loss, specific to category
- Experience in dealing with customer strategy and business planning execution
Skills
- Selling Skills
- Negotiation and influencing Skills
- Commercial Acumen
- Leadership
- Analytical
- Good Communication and relationship building skills abilities
- Collaboration and Teamwork
- Leadership and Decision Making
- Proficiency in MS office
Leadership
- Purpose & Service: works from purpose for the good of others.
- Agility: constantly curious & courageous.
- Business Acumen: generates value in channels & customers.
- Passion for High Performance: inspires the energy needed to win & grow.
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WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Key Responsibilities
Cost Analysis & Reporting
- Monitor and report material price changes driven by commodity market movements and forex fluctuations.
- Track and analyze the impact of global commodity hedging gains/losses on procurement costs.
- Provide monthly and quarterly cost variance analysis for procurement-related expenses.
- Tracking PPV, Savings and MUV monthly and adjusting business forecast by Business Group.
Value Chain & Cost Optimization
- Partner with Procurement, R&D and supply chain teams to implement Design-to-Value initiatives, material usage savings and material price standards.
- Support value chain strategies to secure better material prices and benchmark against competitors.
- Identify opportunities for cost reduction through inbound logistics and infrastructure optimization to reduce costs outside of material prices.
Sustainability & Waste Reduction
- Assess and report the financial impact of global sustainability initiatives on material costs.
- Monitor and quantify savings from waste reduction during production processes.
Forecasting & Budgeting
- Develop accurate forecasts for material costs considering commodity trends, FX rates, and hedging positions.
- Support annual budgeting and long-term planning for procurement-related costs.
Compliance & Governance
- Ensure adherence to financial controls and compliance standards in procurement accounting.
- Maintain accurate documentation for internal reporting by Business Group/Category for month end & quarterly forecast financial reviews.
Invoice & Credit Note Management
- Manage the review and validation of sundry invoice collections to ensure accuracy and compliance.
- Oversee the outsourced offshore team responsible for:
- Processing credit notes for material returns.
- Executing writebacks of accruals for material receipts older than six months.
Experiences & Qualifications
- Bachelor’s degree in Finance
- Professional accounting qualification (CIMA/CA) would be highly advantageous
- A solid foundation in supply chain accounting and cost management.
- 2 years of experience in analyzing material variances, commodity market trends, and implementing saving strategies.
Skills
- Advanced Microsoft Excel, SAP knowledge desirable
- Self-starting & proactive mind-set
- Highly agile and proactive, with proven ability to prioritize effectively, communicate clearly, and influence stakeholders across functions.
- Strong team player
- Skilled at steering conversations to achieve alignment and deliver outcomes under pressure, both independently and collaboratively, while meeting tight deadlines.
- Combines technical expertise with strong time management and problem-solving skills to support cost optimization and enhance supply chain performance
- Demonstrates exceptional analytical capabilities with a strong bias for action, ensuring timely and accurate insights that drive business decisions.
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JOB PURPOSE
- This role exists to lead the delivery of the Southern Africa cluster capex program with a strong emphasis on financial governance, forecasting accuracy, digital transformation, and capability building. This role integrates finance expertise into engineering operations, ensuring strategic alignment, value-driven decision-making, and operational excellence across the Southern Africa cluster. The role is a member of the SnA Engineering Team responsible for the E2E design and delivery of the cluster capex program. You’ll be part of a team that believes in doing work that matters — for people and the planet. Because here, we don’t just hire for jobs. We invite you to be part of something bigger.
KEY RESPONSIBILITIES
- Lead capital planning and governance, ensuring adherence to accounting policies, and driving net productivity.
- Challenge and influence capex decisions to ensure financial prudence and strategic alignment.
- Develop and maintain forecasting tools and dashboards (e.g., Power BI, Jazz), driving digital transformation, through system integration and AI-enabled decision support.
- Act as Marlin/Jazz system lead for Southern Africa, providing user support, training, access control, and maintaining the Schedule of Authority (SOA).
- Deliver regular training sessions on CEPs, DCFs and governance for engineers and finance teams to embed governance and forecasting principles.
- Lead post-investment reviews and savings tracking to ensure capital efficiency.
- Support succession planning through structured handover modules and mentoring.
OUTPUT / PERFORMANCE METRICS
- OTIF delivery of Project Reports and Performance Reports.
- Delivery of Cluster Eng. Metrics for Capex
- Annual Capex delivery vs. target
- Net Productivity bias
- Forecast accuracy and governance compliance.
- Number of training sessions delivered, and feedback received.
- Engagement in One Engineering Community and cross-functional initiatives.
EXPERIENCE & PREFERRED QUALIFICATIONS
- Either an Engineering Degree or a Finance degree
SKILLS
- Strong attention to detail
- High bias for action, responsibility and integrity
Leadership
Personal Excellence & Emotional Intelligence:
- Consistently striving to perform at their best, maintaining wellbeing, resilience, and high personal standards, while demonstrating empathy and emotional intelligence.
Collaboration & Influence:
- Facilitating productive engagement within and outside the organization, inspiring and motivating others, and fostering a results-driven environment.
Accountability & Ownership:
- Taking responsibility for outcomes, making data-driven decisions, and showing initiative without the need for close supervision.
Agility & Continuous Improvement:
- Embracing agile principles, iterative learning, and prioritizing customer value, while actively contributing to building an agile culture.
Purpose-Driven Leadership:
- Acting with humility, guided by a strong sense of purpose aligned with Unilever’s mission of sustainable living, and viewing leadership as service to others.
Employee Advocacy:
- Encouraging employees to champion company values and initiatives, understanding the importance of advocacy and managing external perceptions.
Resilience & Problem-Solving:
- Demonstrating adaptability, resilience, and the ability to navigate ambiguity and solve problems independently.
Critical SOL (Standards of Leadership) Behaviors
- Care deeply: caring deeply about how consumers experience our brands every day, everywhere; about our people’s growth and development, and our impact on the planet. You care about your performance, to a point where it hurts when you don’t win. Always brings their best self. Has emotional intelligence to take feedback, manage mood and motivations and build empathy for others. Sets high standards for themselves. Has humility, understanding that leadership is service to others, inside and outside of Unilever.
- Focus on what counts: We set clear and stretching goals and recognize maximum performance impact. Generates intensity and focus to motivate people to deliver results at speed.
- Stay three steps ahead: We think boldly and creatively to make breakthroughs in performance. We are always curious and confident – anticipating and staying ahead of consumer needs and external trends to beat the competition. Approaches delivery with an iterative and incremental, test - do - learn approach. Has an owner’s mindset, using data and insight to make decisions.
- Deliver with excellence: We deliver everything we do with excellence and pace. We take personal ownership and hold each other to account – always finding a way to do what we said we will do. Takes personal responsibility and accountability for execution and results.
Leadership
Critical SOL (Standards of Leadership) Behaviors
- PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
- PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
- CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
- TALENT CATALYST: Develops and magnifies the power of people. Creates an inclusive climate, empowering everyone to be at their best.
- AGILITY: Explores the world around them, continually learning and developing their skills.
- BUSINESS ACUMEN: Brings the outside in, encouraging experimentation and intelligent risk-taking. Creates new opportunities for profitable growth through the core and beyond.
- PURPOSE & SERVICE: Has own inner compass of purpose, which inspires actions. Has humility, understanding that leadership is service to others, inside and outside Unilever. Believes in and contributes towards Unilever’s purpose.
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JOB PURPOSE
- Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you.If you are passionate about ensuring every product delivers the best experience and delights our consumers,then this role is just for you. This role champions product safety and superior quality, leading teams with passion and precision to uphold the highest standards.
- The Head of Quality for One Unileverwill oversee the quality of products in 1 Unilever markets and support the marketQuality leads to build capability and deliver quality agenda. The role is responsible for deploying quality strategy, governance, and goals that directly impact marketplace success, customer credibility, consumer safety, and on-shelf quality. This, in turn, enhances Unilever’s reputation and brand equity by ensuring superior quality for making brands unmissable. This role will be part of the global One Unilever Supply Chain leadership teamas well as the Global Quality Leadership team (QLT).
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Quality Management Systems:
- Execute Unilever quality management policies, systems, and procedures for One Unilever markets.
- Define and maintain quality objectives and key performance indicators (KPIs).
- Ensure the Quality Management System (QMS) is maintained in a state of inspection readiness.
Compliance and Audits:
- Ensure compliance with applicable Unilever quality regulations and standards.
- Lead and coordinate internal and external audit activities.
- Conduct regular audits and inspections to monitor and evaluate the effectiveness of quality control procedures.
Continuous Improvement:
- Identify areas for improvement and develop strategies to achieve quality targets.
- Implement corrective and preventive action plans.
- Drive and deploy a digital quality transformation program.
Leadership and Collaboration:
- Lead the network of the One Unilever Quality leads.
- Business partner One Unilever Supply Chain leadership team, supporting decisions for growth and transformation with new WoW.
- Be the member of QLT and support the overall strategy development and deploy for 1Unilever (1UL) and lead the 1Unilever quality network.
- Collaborate with cross-functional teams, suppliers, and internal & external stakeholders to address quality issues and drive continuous improvement initiatives.
- Partner with the central expertise team on overall product safety, audit planning, and governance.
Consumer Feedback and Superior Quality Program:
- Lead the Consumer Feedback and Superior Quality Program to enable unmissable brand superiority.
- Govern UBS investment and partner with the business to drive market share.
- Work with the innovations and operations team on consumer complaints, insights, and feedback for business UBS conversations.
Risk Management:
- Conduct risk assessments and develop mitigation strategies.
- Monitor product and process design activities to ensure quality standards are met.
- Maintain an effective Change Management system to ensure business changes are effectively managed.
Communication and Reporting:
Talent Development:
- Partner to the 1UL leadership teamson talent development initiatives for the Quality teams.
- Mentor and upskill the quality team to ensure continuous professional growth.
WHAT YOU WILL NEED TO SUCCEED
Experiences & Qualifications
- Relevant degree as minimum in science/engineering and/or technology
- Minimum 10 years of experience. This role requires occasional travel within the assigned region.
- Proven experience in quality management, compliance, or a related field.
- Strong knowledge of market regulations and quality management principles. Basic appreciation of overall regulations on product and pack.
- Experience in virtual teamwork and developing robust QMS.
- Proactive approach with a commitment to continuous improvement.
Skills
- Excellent leadership, communication, and problem-solving skills.
- Ability to work effectively in a global, multicultural environment.
- Auditing skills with appropriate qualifications as a lead auditor.
Leadership
- You are now a Leader of Change. People look to you to provide safety in a storm, and you also appropriately challenge to get even better results. You role model resilience and care. You navigate these uncertain times by flexing plans and your leadership style, always with authenticity.
- You are still responsible for delivering to the highest standards. You must be resilient so you can lead others to deliver with passion through uncertainty and create opportunities through the core and beyond. You must be able to flex your style and your plans to guide others through difficult times.
Critical SOL (Standards of Leadership) Behaviors
- Care Deeply: You care deeply about how consumers experience our brands every day, everywhere; about our people’s growth and development and our impact on the planet. You care about our performance, to a point where it hurts when youdon’t win. You apply fairness and transparency in what it takes to succeed and you hold positive tensions for bigger outcomes.
- Stay Three Steps ahead: You think boldly and creatively to make breakthroughs in performance. You are always curious and confident ─anticipating and staying ahead of consumer needs and external trends to beat the competition, leading, shaping and disrupting the market
- Deliver with Excellence:You deliver everything you do with excellence and pace. You take personal ownership and hold each other to account. You take pride in execution, developing breakthrough solutions.
- Focus on what counts:You ruthlessly prioritise what really matters, allowing us to do better on fewer things. You set clear and stretching goals and recognise maximum performance impact. You challenge and debate on the right choices in order to deliver fewer, better things.
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JOB PURPOSE
- This role is required to maintain strong accounting controls aligned with the Unilever’s Global Financial Controls Framework (GFCF). This role will manage P&L and Balance sheet aspects relating to Lords View Factory. The role in a member of the site Leadership team and executes both performance management and controls and governance activities such as budgeting/forecasting and tracking progress against forecasts in P&Ls, stock controls, CAPEX and audit management. The role supports the production with financial insights to deliver key projects and business cases aligned to business targets to drive a cost competitive Supply Chain organisation. This role drives Sourcing Unit cost optimisation, delivering the Net Productivity agenda and driving down waste at the factory and 3P sites. The role requires the candidate to build and manage relationships with key stakeholders in the Supply Chain organisation and wider Unilever business and at third parties.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
Assess adequacy of existing controls in factory and 3P in relation to identified business risk. Develop efficient controls, adequate to address identified risk in line with GFCF.
- Ensure adequate and frequent cost controls (at the appropriate level of detail) to ensure accuracy of financial records and drive accountability in financial spend.
- Ensure robust controls over forecasting process; refreshing inputs in line with business forecasting rhythm, obtaining inputs from accountable cost centre owners in the relevant level of detail to obtain clarity of spend and association of spend to forecast business activities.
- Driving the control and governance agenda at production sites for operational teams to understand that controls are embedded in all business processes to protect business value and safeguard assets and business performance. Highlighting that controls are everyone’s responsibility and holding team members accountable accordingly.
- Maintain balance sheet hygiene and integrity of income statement by ensuring accuracy of transactions (value and recognition timing) and correct classification of items given ageing and supporting documentation.
- Drive delivery of timely and accurate reporting requirements
- Ensure compliance with Unilever Standard Chart of Accounts (SCOA)
- Assist in execution of audit requests; internal and external audits and SOX testing.
- Ensure journals, write offs and provisions are done in accordance with Schedule of Authority.
- Observe and support in execution of stock counts.
Drive a cost competitive and agile Supply Chain organisation through Sourcing Unit cost optimization
- Deliver net productivity agenda (SC Controllable costs) in line with business targets.
- Evaluate and advise on optimal SKU sourcing options (factory vs 3P vs import)
- Provide insightful analytics on cost drivers to enable fast decision making on levers for cost reduction.
- Deliver the business waste reduction programme for factory and its 3P
- Review, challenge and monitor all Capital Expenditure proposals (CEP) per the annual budget.
- Assist in benchmarking activities to ensure competitiveness of production costs.
- Lead continuous improvement and automation initiatives in Supply Chain Finance and at production sites to improve efficiency and ensure cost optimisation.
Manage Production budgets and stock flows and balances.
- Drive annual budget process in accordance with global product costing guidelines for Unilever factories.
- Drive forecast process in line with S&OP principles for factory and 3P.
- Update master data information for products sourced from 3P/ CM
- Variance analysis of budget/forecast over and under spends done weekly/monthly.
- Maintain solid understanding of volume movements to ensure accurate forecasting of costs and allocation to P&L line items
- Manage stock in various locations on site and off site at third parties.
- Report on performance vs business cases
Steer Business Performance and provide Decision support
- Report on performance versus business targets, highlighting gaps to target for fast decision making.
- Drive accurate forecasting to enable decision making across the business on resource allocation to optimise results
- Guide and support the delivery of key projects in the pipeline, whilst actively ensuring that all appropriate government incentives are maximised on.
- Drive accountability for impact and outcome.
Experiences & Qualifications
- 3-5 experience in Supply Chain or Factory Finance required
- Financial Accounting qualification, good progress toward CIMA or a CA advantageous
- Strong analytical capabilities with bias to drive action
- Good time management skills
- Agility and proactivity
- Ability to prioritise effectively and communicate clearly
- Ability to manage upwards
- Ability to steer conversations and influence
- Understanding or ability to quickly grasp financial principles in the end-to-end Supply Chain, identify and drive relevant value-creating choices and decisions
- Ability to manage and work under pressure, individually and collaboratively to meet tight deadlines
Skills
- Advanced Microsoft Excel, SAP PM/FI and PA knowledge desirable
- Digital native
- Stakeholder Management Strong work ethic, great attitude, self-starting & initiative-taking mind-set, resilience in the face of pressure, strong team player
Leadership
- You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
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JOB PURPOSE
- Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. This role plays a key role in the company’s corporate management accounting. Reporting individual would be required to Manage Global submissions within communicated timelines, this role is also key in driving the Information & Analytics digital agenda within finance.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
- Ensure accurate and timeous preparation and submission of analysis of monthly/quarterly results and forecast reports to Global reporting UniOps team
- Proactively initiate develop and maintain effective working relationships with business partners (Global, ZALT, FET and InA fellow team members.
- Maintain library of historical data and submissions.
- Maintain and ensure alignment across all reporting systems SAP, BW, GCUT and Ifinance .
- Create and maintain process documentation/workflows, knowledge articles and self-service guidance for global reports.
- Understand how to clean and organize data for analysis.
- Automate standard reports in line with efficiency mandate.
- Business partner Southern Africa director on all reporting matters.
- Update financials on Income statement commentary file for variance analysis
I&A
- Member of the simplification/ automation committee to help drive and land the Finance Digital Agenda
- Partner with the business including I&A and offshore teams including the team in Bangalore to accelerate digital, RPA and other cognitive capabilities.
Reporting
Responsible for accurate submissions to Global reporting team; actuals and forecast, maintaining a good reporting score for each of the below reports:
- Flash Turnover
- V200 actual reports
- TWC actuals
- Daily sales build report
- CMI reports - Nielsen
- V220 Customer
- V540 GMVA actuals
- Forecast GMVA
- TWC forecast (working capital)
- Monthly Forecast P&L
- Timeous commentary for all above reports to be provided to APM team as well as Global reporting team every month.
Experiences & Qualifications
- 3 - 5 years Finance experience (FMCG industry preferred)
- BCom Degree – Financial / Accounting
- CA or CIMA would be highly advantageous
Skills
- Excellent problem-solving skills
- Ability to work collaboratively with key stakeholders
- Natural bias for action, high levels of self-assurance and shows resilience and belief in own ability to achieve goals
- Ability to influence without authority in a matrix organization
- Strong Analytical skills and ability to communicate analytical findings both verbally (in meetings) and in written form (through formal presentations)
- Strong initiative and ability to work independently
- Ability to work under pressure and late hour over the month end reporting period
- SAP, GCUT, Ifinance experience
Leadership
- You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
- As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
Method of Application
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