Job Opportunities at IQbusiness

Job Description

You will be involved in all stages of the software development lifecycle, from gathering requirements, designing solutions, coding, testing, and deployment. You will also be responsible for troubleshooting and resolving technical issues within the D365 platform.

Responsibilities:

• Work closely with business stakeholders to understand their requirements and translate them into technical designs and specifications.
• Design, develop and maintain customizations and integrations within D365 using C# programming language.
• Develop plugins, workflows, custom entities, and forms using D365 platform tools such as PowerApps and Power Automate.
• Perform testing and debugging of code to ensure high quality and functionality.
• Collaborate with other developers and technical teams to ensure system integrations and data flows are efficient and effective.
• Troubleshoot and resolve technical issues within the D365 platform.
• Develop technical documentation and provide training to end-users on D365 functionality.

Requirements:

• Bachelor's degree in Computer Science or a related field.
• Minimum of 5 years of experience in developing customizations and integrations within Microsoft Dynamics 365.
• Strong knowledge of C# programming language and .NET framework.
• Experience in developing plugins, workflows, custom entities, and forms within D365.
• Knowledge of web services, REST APIs, and JSON.
• Strong problem-solving skills and ability to troubleshoot technical issues.
• Excellent communication and collaboration skills.
• Ability to work independently and within a team environment.

Preferred Qualifications:

• Experience in developing solutions using Azure services such as Logic Apps, Functions, and Service Bus.
• Experience in other Microsoft technologies such as SharePoint, SQL Server, and Azure DevOps.
• Microsoft Dynamics 365 certification(s).

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Key outcomes:

• Facilitate the monthly ‘BAU’ process for the tactical Value Delivery tool
• Load extracts from the Value Delivery Database or business data sources into the tactical Excel file tool & execute validations on the result.
• Facilitate the upload of data received in template files from suppliers and buyer teams back into the Value Delivery Database.
• Execute on all requests for proposal creations/draft PI set ups outside of the BAU cycle. o Adhere to a strict delivery schedule, keep stakeholders updated.

Serve as 'SME' for inbound source data

• Own the conversion rules & principles decided per supplier and applied during onboarding (as briefed in by the Onboarding Specialist).
• Manage any changes in supplier source or principles with the relevant teams as needed.
• Support the systems analyst with validations on inbound integrated supplier data and facilitate any queries with the supplier directly to address any data completeness or quality concerns.
• Work with the Systems Analyst to resolve any issues identified in other source data, and work with the Value Delivery Senior Analyst or Onboarding Specialist to resolve any breaks or errors identified in the deliverable files.
• Work with Integration specialist to design & run queries on the consolidated Value Delivery dataset to extract or create useful reports in response to briefs from VD Category leads or the VD Senior Analyst.

Requirements:

• Relevant commercial degree/diploma.
• Strong Excel capabilities (VLOOKUP’s, tables, power query links, intermediate mathematical formulas, conditional formatting, validations, pivots & slicers, graphs etc.).
• Prior experience with data integration, particularly between separate organisations.
• Prior experience in manufacturing preferred.
• Prior experience with raw materials and/or packaging preferred.

Competencies:

Attention to Detail:

• Completes tasks with a meticulous attention to detail.
• Delivers work consistently achieves a high level of accuracy.
• Designs quality checks for own work according to a good understanding of the expected deliverable and where errors might occur, carries out these quality checks on own work consistently.
• Actively engages peers to support with a secondary review to ensure quality on critical elements.
• Handles areas of ambiguity by proactively involving peers & seniors for clarity, to avoid reworks resulting from misinterpretation.

Analytical Thinking:

• Appropriately derives and organises the essence of information to draw solid conclusions.
• Looks beyond symptoms to uncover root causes of problems to be solved.
• Synthesises data from different sources to identify trends.
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
• Proactively approaches others to obtain missing information.

Results Orientation:

• Demonstrates a results-oriented mindset in planning and implementing activities/projects.
• Understands objectives and translates them into workable activities.
• Plans with a realistic sense of the time and resource demands involved, maintaining awareness of the interrelationships between own and other activities/project.
• Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required.
• Monitors and tracks progress to ensure delivery of planned commitments and keeping stakeholders informed.

Communication and collaboration:

• Listens attentively and checks understanding of the message being received.
• Prepares clear, well-structured presentations using a variety of tools and techniques.
• Prepares written reports and briefs and communicates ideas clearly.
• Speaks fluently in team meetings when presenting information.
• Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit.
• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
• Genuinely cultivates personal bonds with colleagues in order to enchance performance throughout the organisation.

Adaptability:

• Adjusts to work effectively within new work structures, processes, requirements, or cultures.
• Actively seeks out positive spin-offs of change and investigates ways in which change can be used.
• Anticipates change and continuously remains prepared for change.
• Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change.

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Key Responsibilities and Output Areas:

• Lean Six Sigma Excellence: Showcase your proficiency as a Process Specialist with a focus on Lean Six Sigma principles to drive continuous improvement.
• Financial Services Specialisation: Leverage your 7+ years of experience as a Process Specialist, specifically within the Banking sector.
• Methodological Versatility: Demonstrate expertise in various lean methodologies and principles
• Agile Process Integration: Seamlessly transfer requirements into agile user stories, ensuring smooth integration into the Agile space.
• Stakeholder Collaboration: Engage effectively with stakeholders, leading information-gathering sessions to understand and streamline processes.
• Comprehensive Requirement Documentation: Gather, interpret, and document process requirements comprehensively.
• Solution Design Involvement: Actively participate in the solution design process, providing valuable insights from a Lean perspective.
• Data Governance and Integrity: Play a crucial role in ensuring data integrity, quality, and governance within the processes.
• Testing Support: Define success criteria, document test cases, and provide support across test environments to ensure smooth process implementation.
• Business Process Analysis: Analyse, deconstruct, and map existing and new business processes, identifying areas for improvement using Lean methodologies.
• Implementation and Training Support: Provide assistance during the implementation phase, ensuring smooth transition and providing necessary training.

Education Qualification:

• Matric
• University Qualification, Certificate or Diploma, aligned to relevant experience - Relevant Bachelors’ Degree / Diploma / recognised qualification from an accredited tertiary institution.

Skills:

• Expertise in Lean Six Sigma (Green and Black belt)
• Comprehensive experience in process analysis methodologies
• Familiarity with multiple project methodologies (Agile, Waterfall, RUP)
• Agile integration of process requirements
• Strong stakeholder engagement and collaboration skills
• Proficiency in data governance and integrity
• Familiarity with tools such as Confluence and Jira would be advantageous