Job Opportunities at IQVIA

Job Overview

Under general supervision, develop and prepare budgets and proposals for assigned customers, to support the global sales team.;

Essential Functions

• Review Requests For Proposal (RFP). Identify information for proposal text and budget development and work closely with proposal development team to prepare and finalise proposals.
• Prepare text and budget for proposals, rebids and related documents.
• Provide support and assistance to other Proposal Developers in the delivery of assigned opportunities.
• Revise or develop preliminary agreements and related budgets and scope of work. Ensure the scope of work is defined correctly and budgets reflect the scope.
• Develop an understanding of, and be compliant to all processes and policies relating to the development of proposals.
• Participate in strategy calls to discuss customer requirements and identify discrepancies in customer information.
• Perform quality control edits on all documents and participate in the finalization of documents and distribution to the customer and internal departments.
• Update and maintain corporate databases as required and ensure accurate information is included in tracking reports.
• May participate in customer meetings.
• Participate in departmental initiatives.
• Perform all other duties as assigned.

Qualifications

• Bachelor's Degree Bachelor's Degree in Life Science, Business Management or related field and a minimum of 1 year direct experience in Proposals or equivalent combination of education, training and experience.; Req
• Knowledge of CRO Industry.
• Knowledge of Microsoft Excel, Word and understanding of costing models.
• Ability to interpret RFPs and protocols.
• Possess strong analytical skills and excellent verbal and written communication skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and customers.

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BASIC FUNCTIONS:

Lead Clinical Data Manager position is to manage all data management (DM) tasks for multiple projects from project start-up through database closure and archival producing high-quality databases for analysis and potential regulatory submissions

ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES:

• Manages DM-related aspects of the project
• Represents DM as the functional lead at internal and sponsor project team meetings
• Provides proactive, timely communication of project status, data trends and issue resolution with internal team and Sponsor
• Develops, generates and analyzes project progress and/or metric reports, reporting summary of findings and remediation activities, as required, to DM management, project team and Sponsor
• Assumes ownership for DM project deliverables within DM scope of services including creation and management of DM-specific timelines
• Works with DM program and/or administrative manager to provide resource and budget projections
• Discusses roadblocks and proposed solutions for completing project objectives in a timely manner
• Presents EDC and/or CRF completion at Investigator Meetings
• Participates in regulatory and Sponsor audits for assigned study
• Oversees daily team member activities
• Serves as a Data Management team leader
• Provides training of DM staff on project specific processes
• Assures project activities are performed within budget and according to expected timelines and meet high quality standards
• Reviews DM team member activities and deliverables to ensure plans and processes are followed
• Oversees the DM project team and performs DM tasks, as required, based on the approved Data Management and Data Review Plans including but not limited to:
• Discrepancy management
• Data Reconciliation (e.g., Vendor, SAE) including coordination of transfers and issue resolution with other functional areas and/or 3rd party vendors
• Investigation and remediation of reviewer-reported data issues such as from statistical, medical or Sponsor reviews

Oversees Clinical Data Management System Development and Maintenance:

• Implements DM strategy on the project based on scope of services and as laid out by DM management
• Coordinates with Technical Design and Clinical Programming team as well as Project Management to develop and maintain DM timelines for startup and mid-study updates including the development, testing and implementation of all data capture tools
• Coordinates with vendors and cross-functional teams to assure timely completion of tasks to meet established timelines
• Coordinates with the Technical Design and Clinical Programming team and/or 3rd party vendor to develop and test the CRF and edit check specifications as well as custom EDC reports to support protocol requirements
• Coordinates with the EDC programmers and/or 3rd party vendors in the setup and testing of electronic data capture (EDC) technologies such as Interactive Response Technology (IRT), electronic patient reported outcomes (ePRO) and electronic clinical reported outcomes (eCOA) as required per the scope of work
• Facilitates project team and Sponsor reviews of system documents including but not limited to Time and Events Schedule, CRFs, Edit Checks, revision specifications
• Consolidates reviewer comments from internal team/sponsor and collaborates with the project and Clinical Programming team, as required, for revisions
• Coordinates with the project team as well as the Technical Design and Clinical programming team to manage post go-live EDC modifications

Oversees System and Data Listing Testing Activities:

• Coordinates testing activities for the EDC technologies per scope of services
• Performs testing for EDC systems as required per scope of services and standard operating procedures
• Verifies reports created in EDC or other ad hoc reporting tool like J-Review, BOXI and associated change control requests
• Provides feedback to the other project team members and managers to improve the deliverables

Develops, Maintains and Archives DM Project Documentation including:

• Data Management Plan, Data Review Plan, CRF Completion Guidelines. and other study-specific plans as required.
• Data review listing specifications
• Database Design Documents, Edit Specifications, Reconciliation guidelines, and Report specifications.
• Database lock documentation
• Represents Data Management at Bid Defense Meetings (BDM)
• Prepares project-specific slide presentation from DM template functional slides in collaboration with DM management
• Participates in BDM preparation meetings including discussing overall DM strategy collaborating with Manager as required
• Presents DM slides at BDM and constructively participates in discussion
• Continuous Improvement
• Recommends improvements to existing standards including processes, CRFs, data listing reports and document templates

KNOWLEDGE, SKILLS AND ABILITIES:

• Team player with ability to learn new skills, tasks and technologies and teach others
• Ability to work well with technical and clinical team members and collaborate with entire clinical team (CRAs, Safety, Biostatistics, etc.)
• Ability to communicate technical issues to non-DM team members and Sponsor
• Ability to maintain positive and open relations with internal, sponsor, and vendor team members
• Ability to facilitate team meetings
• Knowledge of clinical trials concepts
• Ability to create detailed DM project instructions and documents (CRF Completion Guidelines, database design documents, edit check specifications, Data Review Plan, etc.)
• Proficiency with clinical trial Electronic Data Capture (EDC) systems (preferred systems are InForm and Rave)
• Proficiency with IQVIA Biotech SOPs, WPs for general and DM operations
• Efficient with organizational skills to meet established timelines
• Organized and thorough with attention to details
• Excellent verbal, written and listening communications skills
• Effective interpersonal skills including ability to accept constructive feedback
• Effective logical thinking ability regarding problem-solving skills
• Proficiency in computer applications and time management tools (e.g., MS Office)

go to method of application »

BASIC FUNCTIONS

Lead Clinical Data Manager position is to manage all data management (DM) tasks for multiple projects from project start-up through database closure and archival producing high-quality databases for analysis and potential regulatory submissions

ESSENTIAL JOB FUNCTIONS, DUTIES AND RESPONSIBILITIES:

Manages DM-related aspects of the project

• Represents DM as the functional lead at internal and sponsor project team meetings
• Provides proactive, timely communication of project status, data trends and issue resolution with internal team and Sponsor
• Develops, generates and analyzes project progress and/or metric reports, reporting summary of findings and remediation activities, as required, to DM management, project team and Sponsor
• Assumes ownership for DM project deliverables within DM scope of services including creation and management of DM-specific timelines
• Works with DM program and/or administrative manager to provide resource and budget projections
• Discusses roadblocks and proposed solutions for completing project objectives in a timely manner
• Presents EDC and/or CRF completion at Investigator Meetings
• Participates in regulatory and Sponsor audits for assigned study

Oversees daily team member activities

• Serves as a Data Management team leader
• Provides training of DM staff on project specific processes
• Assures project activities are performed within budget and according to expected timelines and meet high quality standards
• Reviews DM team member activities and deliverables to ensure plans and processes are followed

Oversees the DM project team and performs DM tasks, as required, based on the approved Data Management and Data Review Plans including but not limited to:

• Discrepancy management
• Data Reconciliation (e.g., Vendor, SAE) including coordination of transfers and issue resolution with other functional areas and/or 3rd party vendors
• Investigation and remediation of reviewer-reported data issues such as from statistical, medical or Sponsor reviews

Oversees Clinical Data Management System Development and Maintenance:

• Implements DM strategy on the project based on scope of services and as laid out by DM management
• Coordinates with Technical Design and Clinical Programming team as well as Project Management to develop and maintain DM timelines for startup and mid-study updates including the development, testing and implementation of all data capture tools
• Coordinates with vendors and cross-functional teams to assure timely completion of tasks to meet established timelines
• Coordinates with the Technical Design and Clinical Programming team and/or 3rd party vendor to develop and test the CRF and edit check specifications as well as custom EDC reports to support protocol requirements
• Coordinates with the EDC programmers and/or 3rd party vendors in the setup and testing of electronic data capture (EDC) technologies such as Interactive Response Technology (IRT), electronic patient reported outcomes (ePRO) and electronic clinical reported outcomes (eCOA) as required per the scope of work
• Facilitates project team and Sponsor reviews of system documents including but not limited to Time and Events Schedule, CRFs, Edit Checks, revision specifications
• Consolidates reviewer comments from internal team/sponsor and collaborates with the project and Clinical Programming team, as required, for revisions
• Coordinates with the project team as well as the Technical Design and Clinical programming team to manage post go-live EDC modifications

Oversees System and Data Listing Testing Activities:

• Coordinates testing activities for the EDC technologies per scope of services
• Performs testing for EDC systems as required per scope of services and standard operating procedures
• Verifies reports created in EDC or other ad hoc reporting tool like J-Review, BOXI and associated change control requests
• Provides feedback to the other project team members and managers to improve the deliverables

Develops, Maintains and Archives DM Project Documentation including:

• Data Management Plan, Data Review Plan, CRF Completion Guidelines. and other study-specific plans as required.
• Data review listing specifications
• Database Design Documents, Edit Specifications, Reconciliation guidelines, and Report specifications.
• Database lock documentation
• Represents Data Management at Bid Defense Meetings (BDM)
• Prepares project-specific slide presentation from DM template functional slides in collaboration with DM management
• Participates in BDM preparation meetings including discussing overall DM strategy collaborating with Manager as required
• Presents DM slides at BDM and constructively participates in discussion

Continuous Improvement

• Recommends improvements to existing standards including processes, CRFs, data listing reports and document templates

KNOWLEDGE, SKILLS AND ABILITIES:

• Team player with ability to learn new skills, tasks and technologies and teach others
• Ability to work well with technical and clinical team members and collaborate with entire clinical team (CRAs, Safety, Biostatistics, etc.)
• Ability to communicate technical issues to non-DM team members and Sponsor
• Ability to maintain positive and open relations with internal, sponsor, and vendor team members
• Ability to facilitate team meetings
• Knowledge of clinical trials concepts
• Ability to create detailed DM project instructions and documents (CRF Completion Guidelines, database design documents, edit check specifications, Data Review Plan, etc.)
• Proficiency with clinical trial Electronic Data Capture (EDC) systems (preferred systems are InForm and Rave)
• Proficiency with IQVIA Biotech SOPs, WPs for general and DM operations
• Efficient with organizational skills to meet established timelines
• Organized and thorough with attention to details
• Excellent verbal, written and listening communications skills
• Effective interpersonal skills including ability to accept constructive feedback
• Effective logical thinking ability regarding problem-solving skills
• Proficiency in computer applications and time management tools (e.g., MS Office)

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PURPOSE OF THE ROLE

As a Clinical Data Team Lead you will manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to meet client needs in the exciting and growing Real World Environment. In addition, you will provide comprehensive data management expertise to the Clinical Data Management (CDM) team to provide high quality client driven data management products. You will also provide leadership and vision to the team in the areas of project planning, execution and close-out.

Please only apply if you meet the candidate criteria detailed below. Applications must be in English.

Required Education Knowledge, Skills And Experience

• Bachelor’s Degree, or educational equivalent, in health, clinical, biological or mathematical sciences, or related field
• Minimum of 5 years direct Clinical Data Management experience, including 3 or more years as a Clinical Data Management project lead
• Demonstrable expert CDM skills and thorough knowledge of the CDM processes (e.g., therapeutic area, SAE reconciliation, external data vendor reconciliation, management of local laboratory data and/or new technology)
• Proven experience and competence in managing delivery of multiple studies/projects/programs through full CDM lifecycle
• Previous experience of handling customer negotiations
• Excellent communication, interpersonal, customer service, and teamwork skills
• Fluency in English written and verbal

Responsibilities

• Serve as primary point of contact for customer on data management deliverables
• Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise
• Establish strong communications with DO team, functional leads, project managers, vendors, internal team members for resolution, and all other stakeholders
• Work with functional manager(s) to ensure appropriate resources are assigned to meet project deliverables
• Create and/or review and sign-off on all data management plan (DMP) documents
• Implement and track proactive quality management plans across multiple projects/program, and help timely resolution of problems
• Serve as Subject Matter Expert - Provide leadership and expertise in a specific CDM task or technology
• Train and mentor junior DTL staff in DM expertise. May coordinate the work of more junior DTL staff
• Ensure service and quality meet agreed timelines and deliverables in contract Scope of Work (SOW)
• Serve as Project Manager for single service DM projects, including financial tracking
• Participate in and support RFP process

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We are looking for a dedicated Client Services Manager located anywhere in Europe to be part of the Clinical Trial Payments unit in IQVIA. The Clinical Trial Payments department uses the most advanced site payment solution available and offers service to customers to integrate/centralize all payments in a high tech software.

This position manages a group of client service professionals within a part of a large or mid-sized market or an assigned group. The Manager, Client Services is mainly responsible for quality and service to client, ensuring client obtains maximum value from products and services.

Essential Functions:

• Manages a staff of client service professionals, providing direction and guidance and developmental opportunities.
• Partners with clients to derive optimal value from IQVIA services, ensuring a seamless flow of client requirements through the delivery services process.
• Serves as project leader between the client and IQVIA – translates client needs into action plans with the internal service team (i.e. determines responsibilities and timeframes and negotiates resources with internal departments).
• Creates, maintains and monitors the client service agreement across business lines, ensuring consistency in service.
• Performs full assessments of client needs on a regular basis.
• Partners with account management to price products.
• May provide input into local client service strategy.

Requirements:

• Bachelor's Degree in Business Administration, Finance, Economics or similar.
• Five (5) years of relevant work experience.
• Proficient in Microsoft Office applications, specially Excel and Power Point.
• Business acumen (knowledge of the pharmaceutical industry would be considered as a plus).
• Experience developing and delivering training to clients.
• Change management/process analysis skills.
• Strong communication skills, including ability to train, present and deal tactfully with clients.
• Project management experience in overseeing or contributing in difficult, multi-discipline projects.
• We are looking for a dedicated Client Services Manager located anywhere in Europe to be part of the Clinical Trial Payments unit in IQVIA. The Clinical Trial Payments department uses the most advanced site payment solution available and offers service to customers to integrate/centralize all payments in a high tech software.
  This position manages a group of client service professionals within a part of a large or mid-sized market or an assigned group. The Manager, Client Services is mainly responsible for quality and service to client, ensuring client obtains maximum value from products and services.

Essential Functions

• Manages a staff of client service professionals, providing direction and guidance and developmental opportunities.
• Partners with clients to derive optimal value from IQVIA services, ensuring a seamless flow of client requirements through the delivery services process.
• Serves as project leader between the client and IQVIA – translates client needs into action plans with the internal service team (i.e. determines responsibilities and timeframes and negotiates resources with internal departments).
• Creates, maintains and monitors the client service agreement across business lines, ensuring consistency in service.
• Performs full assessments of client needs on a regular basis.
• Partners with account management to price products.
• May provide input into local client service strategy.
• Requirements:
• Bachelor's Degree in Business Administration, Finance, Economics or similar.
• Five (5) years of relevant work experience.
• Proficient in Microsoft Office applications, specially Excel and Power Point.
• Business acumen (knowledge of the pharmaceutical industry would be considered as a plus).
• Experience developing and delivering training to clients.
• Change management/process analysis skills.
• Strong communication skills, including ability to train, present and deal tactfully with clients.
• Project management experience in overseeing or contributing in difficult, multi-discipline projects.

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IQVIA South Africa has an exciting opportunity available for a Pharmacy Sales Representative who would be responsible for maintaining and enhancing relationships with key pharmacy clients

The Pharmacy Sales Representative is responsible for the relationships and roll out of pharmacy offerings to independent pharmacies in South Africa and to maintain relationships with pharmacies. The representative is involved in execution of advertising programs, data supply relationships and the roll out of market insights to pharmacies. As part of the role the candidate will be expected to ensure all contractual paperwork is in order and maintained.

Pharmacy relationships management

• Grows and maintains multiple existing customer and partner relationships as well as identifies new customers through proactive call planning and execution.
• Ensure strong relationship with pharmacies in the local market
• Engage with pharmacies via monthly face to face to discuss pharmacy programs and data supply and data insights
• Maintain customer account plan and required reporting systems to report daily calls

Programs with the pharmacies include

• Display / Order advertising programs
• Data supply and market insights
• Formulary management support for pharmacies
• Retail pharmacy tool promotion and consequent support on the tool

Requirements

• Qualified pharmacist’s assistant or equivalent
• Experience working in a pharmacy, understand pharmacy software solutions, formulary management and day to day function of a pharmacy
• Experience in pharmaceutical or other health related companies (Outside of working in a pharmacy)
• Possess strong organizational skills and attention to detail.
• Possess strong communication skills, both verbal and written.
• Ability to organize and prioritize own work.
• Ability to establish and maintain effective working relationships internally and externally
• Possess strong computer skills (MS Office Suite: MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet).
• Maintain focus and commitment on assigned targets.
• Ability to analyze and interpret data from a variety of sources and systems.
• An attitude which is positive, energetic, flexible and supportive in a challenging environment.

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As Project Leader/ Senior Project Leader you will manage cross functional teams and liaise directly between IQVIA functions and the customer, acting as that accountable point for delivery and quality whilst maintaining financial control. You will be supported by domain experts in every function, enabled by best in class technology and data analytics.

Key collaborators are the, the Project Management Analyst for project coordination, tracking and financial analysis, the CRA for site coordination, Medical Advisor for subject safety oversight and the Data Team Lead, Biostatistician and Pharmacokineticist for analysis and reporting.

This is an important and high-profile role within our Research & Development Operation and IQVIA’s size and global footprint will present you with the breadth of opportunities necessary to develop your career.

Typically assigned to one or two projects, or a program, responsibilities might include:

• Leading global cross-functional project team delivery, accountable for achievement of milestones and quality of contracted scope
• Serving as the primary contact with the customer for progress and governance.
• Managing the Phase I or Investigator site(s)
• Developing study management plans and ensuring consistent use of study tools, training materials and compliance with standard processes, policies and procedures
• Anticipating risk and implementing mitigation strategies
• Managing study team assignments, accountability and resource requirements
• Ensuring the study budget is managed proactively including scope changes and financial systems are accurate

Required Knowledge, Skills And Abilities

• Bachelor's degree in life sciences or related field
• Global project management experience within the drug development industry, with previous CRO experience is ideal.
• Minimum 2-4 years prior project management experience and experience in clinical operations; or equivalent combination of education, training and experience
• In depth knowledge of early phase study designs, clinical pharmacology, pharmacokinetics, pharmacodynamics and therapeutic knowledge in any of the following areas would be an advantage: neuro-degenerative, psychiatric or dermatological disorders; vaccines.

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Sales Manager manages the team of Key Accounts Managers.

The induvial must be able to collaborate with all internal departments to achieve business goals.

Their main responsibility is to build a high performing team that drives innovation and is responsible for achieving Quarterly and YTD targets.

• Achieving company sales targets for both base and growth
• Build a highly motivated performing Key Accounts Management team
• Tracking performance of the Key Accounts Managers and providing regular feedback on progress
• Devise strategies and techniques necessary to achieve the sales targets
• Working closely with the Consulting team to see how best we can offer solutions to clients, promote our

consulting capabilities and upskilling of the sales team

• Use the Global Account Planning to leverage ideas and input for local account plans
• Map stakeholders in each account, identify potential customers and generate new sales leads
• Weekly completion and management of the roadmap
• Responsibility for quarter end closure and ensuring that all opportunities are in hand
• Thorough understanding of the RIH file and the Daily change report
• SIP Allocation and communication of achievements to regional finance and team
• Assist KAM's with contract renewals and negotiating process and tracking the progress of contract renewals
• Setting objectives for each KAM, monitoring ongoing progress and completion of competency reviews
• Approve expenses and leave of team members
• In field training, development and coaching of KAM's
• Clear understanding product offerings and ongoing enhancements to remain relevant
• Understand competitor activity and suggest strategies to counter act competitors
• Yearly budget setting and forecasting that involves target setting for KAM's
• Assist with preparation and input for Quarterly Country review for the Commercial sales team

• b3-5 Years of previous experience in managing people
• Strong Pharmaceutical industry experience and an understanding of the nuances of the SA Healthcare sector
• Experience in Analytics and exposure to using IQVIA data, products and services would be beneficial
• Strong experience in managing Key Accounts Management would be an advantage
• Basic analytical ability to assess challenges and provide solutions
• Very strong drive to meet client needs and operate with sense of urgency to meet deadlines
• Strong ability to expand their knowledge and continuously grow
• Strong communicator