Job Opportunities at Mastercard

Role

• Senior Managing Consultant role responsible for driving revenue wtihin Southern Africa business. Partner with large team who works with Mastercard account teams and clients, and who helps ensure effective delivery of all engagements across the markets.
• Responsible for developing and delivering our in-region sales strategy and directing all business development for with direct revenue responsibility
• Deliver against aggressive sales goals
• Act as a Player-Coach with expectation to travel extensively to help selling process and coach team
• Be capable of developing and maintaining relationships with customers at the most senior levels
• Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals
• Excellent problem solving and analytics skills and should be able to go head-to-head and influence internal stakeholders and customers alike with fact-based thinking
• Will serve as the face of Mastercard Services to senior level client stakeholders, including c-suite
• Will partner with leadership to develop a plan for Services to support their strategic imperatives
• Facilitate the implementation of strategies and action plans which, in turn, will act as a link between customer needs and Mastercard resources
• Build, recruit, manage, develop, and coach a team responsible for each different customer’s business opportunities to increase revenue, share and volume
• Partner closely with all product teams to ensure customer needs and product innovations align with development road maps
• Partner closely with Advisors & Consulting Services and Finance teams to drive and actively track delivery and revenue
• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems

All About You

• Deep understanding of the suite of Mastercard Advisors value propositions with a thoughtful approach to executing against a defined territory
• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise
• Preferably strong consulting and / or data driven solution selling background
• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
• Proven track record of progressively complex sales and strategic account management experience within the financial services sector; payments industry experience is preferred
• Demonstrated successful account management experience
• Revenue management and P&L experience
• Successful conflict resolution experience
• Goal-setting abilities, along with strategic planning and succession planning experience
• Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals

go to method of application »

• The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decisionmaking as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problemsolving techniques to improve the client’s overall strategy, performance, and operations.
• Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.

Roles and Responsibilities

Client Impact

• Lead complex client engagements across a range of industries and problem statements
• Direct the development of strategies and programs for regional and global clients by leveraging data and technology solutions to unlock client value
• Own senior client relationships from midlevel to Csuite to drive commercial success
• Serve as a trusted client business advisor and generate enthusiasm for the Mastercard team and our recommendations

Team Collaboration & Culture

• Guide team through complex problem solving to businessfocused solutions and recommendations that drive client value
• Motivate the project delivery team to produce superior quality deliverables, and create a collaborative and inclusive environment for all levels
• Own relationship with internal Mastercard stakeholders including Product and Business
• Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
• Lead onthejob training, coaching, and mentorship to both direct and outside team members

Qualifications

Basic qualifications

• Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Experience coaching and leading teams across large, strategic consulting engagements that involve structured problem solving and stakeholder management
• Experience leading senior client relationships
• Proven Experience delivering Strategic Consulting engagements
• Deep knowledge of business KPIs, financials, and organizational leadership
• Ability to identify new business development opportunities, and experience leading proposal development and scoping of new opportunities
• Experience generating new knowledge or creating innovative solutions for a firm
• Logical, structured thinking, and affinity for numerical analysis
• Advanced Word, Excel, and PowerPoint skills
• Ability to lead multiple projects and clients in a fastpaced, deadlinedriven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

Preferred qualifications

• Relevant industry expertise  Consulting across industries sucu as Payments, Banking, FinTech experience preferred
• MBA or master’s degree with relevant specialization (not required)

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• In this role you will lead delivery of multiple client engagements across direct and network distribution channels, industries and types of projects, such as threat intelligence program transformation, cybersecurity risk management, cyber crisis management and breach and attack simulation. You will structure engagements to address client problems and support sales teams. You will lead and be a key resource to others to identify creative and useful analyses to address client problems, synthesize analyses into clear, sound recommendations, and share findings through impactful storylines and deliverables.
• In leading the problem-solving process to drive high-value decisions, you will mentor and coach junior teammates and contribute to Mastercard’s knowledge management and best practices. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the future of the threat intelligence cybersecurity and services.

Roles and Responsibilities

• Delivery of client projects and solutions for assessing and improving threat intelligence programs, assess risk exposure, identify threat landscape, protect against attacks, and orchestrate continual improvements of cybersecurity and threat intelligence programs.
• Assist with sales and product management activities such as technical pre-sales support and creation of products bundles.
• Led definition and development of deliverables to solve client problems, address and communicate difficult client situations, and produce actionable recommendations.
• Create positive team environment and support collaboration across multiple teams to produce outstanding deliverables.
• Identify opportunities to leverage threat intelligence, cybersecurity and other services capabilities, including identification of cross-sell opportunities.
• Manage and collaborate with other assigned resources on engagements to drive results, including engaging internal stakeholders from business development and client account management.
• End-to-end project management including project planning, documentation, scheduling, finances, implementation and measurement.
• Manage third-parties, internal and external stakeholders.
• Serve as a trusted client advisor.
• Ensure delivery of threat intelligence and cybersecurity services, projects and solutions while maintaining the highest standards of quality in our customer relationships.
• Identify, track, and mitigate risks and issues identified throughout the delivery of initiatives.
• Ensure completion of projects in an efficient and cost-effective manner in line with deadlines and required structures.
• Contribute to evolving our products supporting the Global and Regional product strategy.
• Build relationships with clients and key internal stakeholders as a subject matter expert and trusted engagement leader.

Basic Qualifications

• 7+ years experience with threat intelligence and cybersecurity advisory services in a consulting organization (Manager or higher level) with team management responsibility in projects.
• Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
• Experience in assessing and building threat intelligence and cybersecurity programs and solutions that balance protection and business needs.
• Strong capability in data analysis, translating raw data from cyber threat intelligence into actionable insights.
• Experience with the application of information security standards and good practices such as PCI-DSS, HIPAA, ISO27001, NIST, CIS, CSA
• Hands-on experience in executing and managing cyber security risk & controls assessments and/or audits.
• Demonstrated working experience with security technologies and processes such as threat intelligence, cloud security, crisis and incident response management, third party risk management, security in disruptive technologies such AI - Artificial Intelligence, Cyber Risk Quantification, web application firewall, identity theft protection.
• Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to from cybersecurity data-driven solutions.
• Demonstrated ability to build trust-based relationships
• Ability to balance strategic thinking with detailed tactical execution skills to drive overall client impact and ability to make quick decisions in challenging, ambiguous situations.
• Industry savvy, understanding emerging cyber trends and using market opportunities.
• Experience in a matrix organization structure, managing and building relationships with internal and external stakeholders effectively.
• Excellent coordination and project management skills to manage multiple projects and work streams effectively.
• Experience working in a fast paced, dynamic environment with a flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.
• Excellent communication and presentation skills, capable of articulate storytelling and translating complex insights into compelling narratives that resonate with clients.
• Advanced Word, Excel, and PowerPoint skills.

Preferred Qualifications

• Experience generating new knowledge or creating innovative solutions for a firm
• Experience coaching junior delivery consultants
• Relevant industry expertise (payments or financial services preferred)
• Cybersecurity and Threat Intelligence (preferred)
• Fraud within Payments/ financial services
• MBA or master's degree with relevant specialization (not required)
• Desirable certifications C|TIA, GCTI, CISM, CISA, CRISC, CISSP