Vacant Jobs at Nedbank

Job Purpose

• To research, analyse and interpret trends, best practice and regulatory risk requirements and develop and disseminate information, guidelines, processes and research papers associated with money laundering (ML); terrorist financing (TF), proliferation financing (PF) and sanctions risk management; to ensure local and international regulatory standards across Nedbank Group are met.

Job Responsibilities

• Conduct research to provide input and assist in updates to   policies, principles, methodologies, procedures, processes and training and issue guidance to ensure the mitigation of risks associated with ML, TF, PF and sanctions.
• Conduct research on trends, best practice and regulatory risk requirements associated with ML, TF, PF and sanctions.
• Identify ML, TF, PF and sanctions risk related issues, through research, and make recommendations to mitigate the risk, improve processes and ensure regulatory compliance.
• Identify amended and/or new legislation, guidance and best practice through subscriptions, research and stakeholder engagements, to analyse and determine impact on Nedbank and advise relevant stakeholders, including subsidiaries, for updates to policies, principles, methodologies, procedures, processes and training to be affected.
• Research competitor policies and procedures to position Nedbank competitively and benchmark against the industry.
• Identify sanctions related information to ensure awareness is created with stakeholders and updates are affected to the applicable policies, principles, methodologies, processes, procedures and training.
• Identify opportunities to improve business understanding, enhance knowledge and mitigate risks.
• Determine scope of research requested by stakeholders.
• Develop research papers and/or guidelines and processes.
• Prepare and share information, research papers and/or guidelines.

Job Responsibilities Continue

• Ensure necessary awareness, communication, and dissemination of information and/or guidelines take place.
• Liaise with stakeholders to fully understand expectations and/or requirements and deliver feedback to management and stakeholders on progress.
• Identify relevant stakeholders for the dissemination of research findings, information, and guidelines to achieve required impact.
• Maintain relationships with relevant stakeholders to obtain applicable content and/or trends to be included in policies, principles, methodologies, procedures, and training.
• Liaise with stakeholders to clarify discrepancies and provide input and feedback based on research findings to ensure risks are mitigated.
• Interact with stakeholders to build and maintain mutually beneficial relationships, aligning regulatory requirements and considering international standards.
• Maintain relationships with relevant stakeholders to obtain the applicable advice to inform the research scope and guidance provided prior to distribution.
• Improve personal and professional capability and stay abreast of development in field of expertise by identifying training opportunities

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Advanced Diplomas/National 1st Degrees

Preferred Certifications

• Associated Certified Anti-Money Laundering Specialist (ACAMS) or Money Laundering certificate – preferred.

Minimum Experience Level

• 3 - 6 years Anti-Money Laundering Experience
• 2-4 years’ experience in Risk Management research methodology

Technical / Professional Knowledge

• Governance, Risk and Controls
• Relevant regulatory knowledge
• Stakeholder management
• Compliance reporting
• Reputational risk management
• Industry trends
• Business Acumen
• Research methodology
• Risk management processes and Frameworks

Behavioural Competencies

• Managing Work - Effectively managing one’s time and resources to ensure that work is completed efficiently.
• Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
• Quality Orientation - Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message, listening actively to others.
• Technical/Professional Knowledge - Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.

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Job Purpose

• To provide proactive professional legal advice and legal risk management services to internal clients to mitigate the insurers legal risk. Assist Legal Head (Nedbank Insurance) in the development and implementation of structures and processes for the effective and efficient provision and delivery of insurance wide legal services, risk management, legal and regulatory compliance. 

Job Responsibilities

• Draft, review, vet and negotiate contracts on behalf of business to ensure that legal contractual risk is managed adequately and effectively
• Support Legal Head to provide support in the negotiations, and subsequent drafting of contracts and related commercial agreements in a consistent manner
• Ensure that adequate and effective systems, processes and practises are in place for contract management, litigation management, advisory services and regulatory developments
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank’s and Nedbank Insurance’s Business Plan and ensuring delivered systems, process, services and solutions are aligned
• Achieve goals and objectives by understanding and embracing the Nedbank vision and demonstrate the Nedbank values through interaction with team and stakeholders
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frame
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations
• Facilitate and promote knowledge and skills transfer within Legal team and across the business
• Promote and foster good teamwork and collaboration across the Group and Legal Clusters
• Add value to Nedbank and Nedbank Insurance by identifying and recommending opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems
• Deliver on risk and compliance related projects by tracking progress and ensuring completion within specified time frames
• Ensure delivery on projects by planning individual activities according to business needs and monitoring actions
• Minimize overall business risks by engaging and obtaining stakeholders' view of where risks exists
• Make an informed recommendation to stakeholders by evaluating identified risks and by conducting observations; analysing data and interviewing relevant parties
• Foster good relationships and promote business understanding by engaging in effective communication with stakeholders
• Ensure full understanding of changes on relevant legislative issues by conducting ad hoc training. 

Job Responsibilities Continue

• Ensure that the recommended actions are taken by participating in internal and external audit processes and subsequently follow-ups with relevant stakeholders.
• Ensure the requirement of risk, governance and compliance are addressed by embedding a risk culture within Nedbank.
• Provide advice by responding to ad hoc risk requests and queries.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhnance processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefit in support of the implementation of recommendations.

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Arts: Law , B.Com (Law), LLB

Essential Certifications

• Admitted Attorney

Minimum Experience Level

• 3 - 4 years post articles experience within the Financial Services (Insurance Industry is advantageous) 
• Strong capability in drafting and negotiating agreements.
• Banking Law and Insurance Law
• Commercial Contracts
• Drafting legal opinions

Technical / Professional Knowledge

• Business principles
• Business writing
• Governance, Risk and Controls
• Nedbank culture and values
• Nedbank policies and procedures
• Nedbank vision and strategy
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Stakeholder management
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Communication
• Decision Making
• Managing Work
• Technical/Professional Knowledge and Skills
• Continuous Learning
• Innovation

Closing Date: 19 February 2026

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Job Purpose

• To lead, direct, drive, manage, provide advice and input into research, analysis, interpretation, development and maintenance of AML, CFT, CPF and sanctions requirements based on regulatory requirements and informed by best practice and associated with money laundering, terrorist financing, proliferation financing and sanctions risk management to ensure local and international regulatory standards across the Nedbank Group Subsidiaries are met.

Job Responsibilities

• Provide oversight and advisory to the Nedbank Group Subsidiaries in respect of Risk Management and Compliance Programme (RMCP) policies, principles, methodologies, processes and training to ensure alignment with best practice and regulatory risk requirements.
• Provide advice and manage the provision of advice to stakeholders on AML, CFT, CPF and Sanctions risk management requirements to ensure understanding and compliance regulatory requirements and alignment with best practice in terms of risk management.
• Ensure understanding and compliance regulatory requirements and alignment with best practice in terms of risk management. 
• Drive, manage and lead the process of the identification, assessment and management of risk. 
• Monitor the identification of risks identified, feedback and corrective action implemented through oversight of engagements with stakeholders, to ensure these risks are monitored through applicable governance forums and structures. 
• Ensure identification of the likelihood and probability of being imposed with a regulatory risk penalty, criminal liability and/or administrative sanction, through managing the identification, assessment, management of regulatory risk requirements and implementation and training of regulatory requirements considering both group standards and local legislation requirements. 
• Provide input into the effective delivery of projects, systems and initiatives through interpretation and application of best practice and regulatory risk requirements.
• Interact with stakeholders, through formal and informal engagements to build and maintain collaborative relationships.
• Provide input into strategic principles and processes to ensure sustainable strategic compliance.  
• Ensure the analysis and accurate identification of risks and gaps through review of relevant information to mitigate risks associated with AML, CFT, CPF and Sanctions. 
• Utilise resources effectively and efficiently by delegating deliverables according to specialised skills-set to ensure work completed to correct standard and expectations. 
• Represent the Chief AML, CFT and Sanctions Officer at relevant governance forums, structures, meetings, engagements, regulatory interactions, when required.
• Manage resources, retention and critical staff.
• Ensure leadership-relevant strategies and plans have been communicated and implemented.
• Manage performance of direct reports by ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, mentoring, coaching, recognising and rewarding achievement and take appropriate corrective action where required.
• Build depth of skills and knowledge in the team by sharing knowledge and insight with team members
• Ensure continuous improvement goals are achieved by creating an environment whereby self, managers and team are encouraged to challenge the status quo.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Essential Certifications

• Institute of Commercial Forensic Practitioners (ICFP)
•  Association of Certified Anti-Money Laundering Specialists (ACAMS)
•  Association of Certified Fraud Examiners (ACFE) 

Preferred Qualification

• CA(SA), CFA and /or relevant risk-related post graduate qualification

Minimum Experience Level

• 11 years + AML, CFT, Sanctions (7-10 years); Business Acumen (11 years +)
• Risk Management (7-10yrs)
•  Banking (5-7 years) Reporting
• (7-10 yrs) Project Management (3-4yrs)
•  Managing People (7 years)

Behavioural Competencies

• Driving for Results
• Building Partnerships
• Strategic Planning
• Execution
• Stress Tolerance
• Business Acumen
• Adaptability

Technical / Professional Knowledge

• Financial Accounting Principles
• Performance management
• Business administration and management
• Communication Strategies
• Employee training/development
• Relevant regulatory knowledge
• Governance, risk and controls
• Principles of project management
• Business writing and presentation skills
• Capacity planning

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Job Purpose

• To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. 

Job Responsibilities

Client Engagement:

• Address any concerns relating to the queue flow or digital devices.
• Assist client to download online applications and resolve any log in issues.
• Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
• Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
• Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
• Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
• Educate clients and potential clients on how to subscribe and service their account.
• Educate clients on self-service, digital functionality and features.
• Facilitate a conversation with the client to assist them to complete their service needs online.
• Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
• Meet, greet, establish and clarify client needs and verify documentation and direct clients.
• Nurture strong, long-standing client relationships.
• Own the client request end to end and route for alternative intervention if not equipped to service the client.
• Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:

• Accept and service cash transactions over the counter.
• Action control check list applicable to teller, enquiries and foreign functions daily.
• Balance and secure branch stock holding (e.g. cards).
• Control the queuing process and prioritise clients with special needs.
• Destroy old stock (e.g. cards) identified by reports.
• Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
• Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
• Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
• Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
• Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
• Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
• Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:

• Mitigate risk by controlling counter and drop safe limits according to policy.
• Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:

• Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
• Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
• Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
• Improve digital enticement and migration volumes to self-service devices and online channels.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

• Banking Services (example, Higher Certificate in Banking Services - NQF5)

Minimum Experience Level

• 1 - 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.

Technical / Professional Knowledge

• Customer service principles
• Product Knowledge
• Problem solving skills
• Relationship management
• Nedbank security policies and procedures
• Governance, Risk and Controls
• Forex product

Behavioural Competencies

• Building Customer Loyalty
• Earning Trust
• Collaborating
• Managing Work
• Adaptability
• Stress Tolerance
• Continuous Learning

Advert closing date: 13/02/2026

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Job Purpose

• To be a functional leader and get results through a complete function (functional synergy); competitive advantage for the business; building flexibility and effectiveness of the whole function; building functional state-of-the-art-results and credibility and understanding and valuing all sub-functions.
• To engage the future through functional best practice strategy and getting tomorrows results through addressing issues today.

Job Responsibilities

• Partner with stakeholders for effective consolidation and delivery on all business requirements to ensure value added results for the Group.
• Monitor key expectations of internal and external stakeholders and build long term relationships to ensure a strategic partnership.
• Promote a healthy culture by being a values driven leader and strategic business partner.
• Create an environment and drive own team to improve external relationships as to ensure that sub-functional and Group HR objectives are being met.
• Ensure services to client meet expectations. Deliver service to client expectations.
• Support execution capability by ensuring Divisional and Group strategy is translated into effective and clear business plans.
• Drive collaboration and integration across functional areas within the Group Technology (GT) value chain and into the client environment.
• Deliver client value through alignment with strategic intent by ensuring the client service portfolio is reflective of the emerging needs of the client and transparently presented.
• Ensure optimal functional service delivery.
• Drive the implementation of innovative HR solutions and continuous improvements to ensure competitive advantage for the Group.
• Drive the required change intervention to deliver on solutions implemented to ensure ROI.
• Keep abreast of new developments and best practice in strategy, business planning and execution to ensure reciprocal returns for Nedbank.
• Produce, align and monitor EE and Transformational plan with Group Strategy to ensure compliance with legislation, correcting any deviations. Identify inequalities or barriers within the division by investigating survey results and Remuneration data to ensure achievement of Cluster EE Plans.
• Set guidelines to facilitate achievement of Department of Trade and Industry (dti) and Nedbank targets.
• Drive corporate citizenship. Develop and Introduce a strategy to build a differentiated culture of improvement.
• Ensure alignment to governance and compliance requirements.
• Drive effective and efficient service or product delivery.
• Optimise productivity of the function by growing the maturity of processes and supporting technologies year on year. Realise improved business delivery.
• Foster and enable innovation, increasing the value add of the function. Identify innovative trends that could enhance the value-add of the function.
• Ensure decisions are made in the best interest of the business.
• Ensure commercial soundness and relevance through end to end financial management of the functional unit.
• Leverage opportunities to create a competitive and commerically successful function.
• Establish and drive the business strategy of the function.
• Maximise exposure to new trends and build competitiveness in the market.
• Ensure projects results are delivered by ensuring client IT spend is optimised across the services portfolio and managed for added value.
• Ensure portfolio of services or projects are configured to drive priority delivery.
• Translate Nedbank strategy into a customised sub-function strategy, ensuring alignemnt and a competitive advantage.
• Oversee the HR strategy and business plan creation process for Group HR to ensure strategy planning cycles for the bank are met.
• Ensure relevant documentation is created to operationalise Group HR strategy and ensure business plan is within the context of the bank's strategic framework.
• Provide support to Group HR Exco to substantiate Group HR strategy and business plans.
• Provide appropriate leadership, guidance, development and coaching to the team to achieve business objectives.

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

• Honours Degree or equivalent

Essential Certifications

• Formal certification from relevant professional bodies

Minimum Experience Level

• 4-8 years Executive Management
• 10-15 years Business Management

Technical / Professional Knowledge

• Principles of project management
• Relevant regulatory knowledge
• Resource allocation principles
• Strategic HR planning principles
• Business writing skills
• System Development Life cycle(SDLC)
• Service orientated Architecture (SOA)
• Employee benefits offerings
• Client Service Management
• Organisational design and workforce planning techniques

Behavioural Competencies

• Energizing the Organization
• Establishing Strategic Direction
• Operational Decision Making
• Business Savvy
• Cultivating Networks and Partnerships
• Financial Acumen
• Strategic Influence
• Leading Change

Closing date: 20 February 2026