Job Openings at 99C

Job Description

• The Live Account Executive is an account executive tasked with managing day-to-day retail advertising campaigns – with particular of the management of product-and-price advertising collateral development. 
• The candidate will liaise and work with agency brand stakeholders, driving a positive, proactive and collaborative relationship with client?  

Responsibilities: 

Client Relationship Management 

• Build, and maintain, strong Client relationships 
• Understand client advertising objectives and requirements 
• Effectively communicate with clients, providing regular updates and addressing their needs 

Briefing and Project Management 

• Gather detailed client briefs and, together with the Head of DTP, interrogate and translate them into actionable briefs for the DTP studio, production, or FA department 
• Manage project timelines, ensuring deadlines are met and tasks are completed expediently, efficiently and excellently 
• Review creative deliverables to ensure alignment with client expectations and brand guidelines 
• Support DTP management by drafting effective and timely job briefs and amendments 
• Monitor and follow up on all outstanding briefs and debriefs from clients 
• Ensure all briefs are approved upfront; and that all necessary internal and external processes, checks and approvals are completed prior to the handover of approved artwork 

Communication and Collaboration 

• Collaborate effectively with internal teams across multiple departments, including creative, production, QA, DTP, traffic and FA to ensure optimal workflow and job actioning 
• Timeously communicate project status updates to clients and internal stakeholders 
• Foster a positive, inclusive and collaborative work environment 
• Participation and assistance within all necessary Status Meetings, general team meetings and handover meetings 
• Scheduling and arranging team meetings with all relevant parties, including the Head of DTP 
• Ensure you, as well as the team, are well prepared for all client meetings 
• Act as supporting point of contact for Clients in the absence of other team members 

Attention to Detail 

• Ensure accuracy and consistency across all output deliverables 
• Pay close attention to details, such as deadlines and client specifications 
• Proofread and edit all materials before sending to clients  

Problem-Solving and Adaptability 

• Identify and resolve issues that may arise during campaign execution 
• Quickly escalate issues being managed, or those requiring senior intervention 
• Be adaptable and able to adjust to changing priorities and challenges  

Additional Responsibilities Include 

• Updating and maintaining status reports, ensuring the status of each element of every campaign is clearly understood 
• Provide regular updates to clients and internal stakeholders on the progress of campaigns 
• Maintain records of all client interactions, including meeting notes, emails, text messages, and phone calls 
• Ensure all DTP work is accurate and delivered within specified deadlines 
• Oversee the DTP process to ensure the final product meets the client's brief and is delivered on time 

Job Requirements
Qualifications 

• Diploma or degree in marketing, advertising, or a related field  

Experience 

• 2-3 years’ experience in a similar client service position within advertising or a similar industry 

Desired Skills 

• MS Office (Word, Excel, PowerPoint)  
• Workbook and/or RMS is an advantage 
• Proactive work ethic and problem-solving mindset is essential 
• Exceptional time-management skills 
• Excellent administrative, communication and interpersonal skills 
• Strong organizational and time management skills 
• Proactive and results-oriented approach 
• Strong work ethic and commitment to delivering exceptional client service 

Personal Attributes 

• Team player with the ability to collaborate with broader teams 
• Ability to remain calm in a fast-paced environment 
• Creative, enthusiastic out-of-the-box thinker 
• People-focused, approachable, dependable, emotionally intelligent, empathetic and compassionate 
• Proactive, accountable and resilient 
• Deadline and solution driven 
• Meticulous with excellent attention to detail 
• Ambitious, with a desire to grow within the agency

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Job Description

• You will be responsible for leading and inspiring a team of talented art directors to create exceptional visual concepts across all channels. 
• You will play a pivotal role in developing innovative and impactful campaigns that resonate with our target audiences, driving brand awareness and engagement.

Responsibilities

Leadership

• Oversee and mentor a team of art directors, providing guidance, support, and inspiration to foster their creative growth
• Drive the development of innovative and compelling creative concepts that align with client objectives and brand identity
• Ensure the highest standards of quality and execution in all creative deliverables
• Lead and inspire Art Direction best practice
• Ensure consistency and integration of art direction across all communication channels
• Responsible for seeing the idea through the creative process to final sign off
• Mentor junior and mid art directors
• Participate in new business initiatives, from identifying opportunities to pitch development
• Hands-on creative development from concept to implementation
• Provide quality assurance of all creative deliverables

Thinking

• Collaborate with copywriters and other team members to develop the overarching creative strategy and big ideas for campaigns
• Demonstrate a strong understanding of consumer insights and market trends to create relevant and engaging content
• Think critically and creatively to solve complex challenges and generate unique solutions
• Interact with other agency teams/divisions to develop creative concepts
• Work to brief and show understanding and relevance to the target market

Integration

• Research and implement AI-powered design tools and techniques to streamline workflows and enhance creative output
• Utilize AI algorithms for tasks such as generating design ideas, creating custom illustrations, and optimizing visual assets

Proficiency

• Stay up to date on the latest design software, hardware, and industry trends
• Leverage technical skills to create visually impactful and technically sound designs
• Create social, digital, print, TV, OOH and editorial layouts and oversee shoots

Excellence

• Manage the day-to-day operations of the art direction team, including workflow, deadlines, and – along with Traffic – optimal resource allocation to enable quality delivery
• Ensure efficient and effective execution of creative projects, from concept to completion
• Collaborate with production teams to ensure seamless transition of creative concepts into production
• Oversee creative consultations with strategy and account teams to assure appropriate creative strategies, adequacy/accuracy of input, production support, necessary reviews, and client presentations

Client Management

• Present creative concepts to clients and effectively communicate the creative rationale and solution, ensuring all concepts are well thought-out, strategic, highly creative, and effectively answer the brief requirements
• Build strong relationships with clients and foster trust and collaboration
• Address client feedback objectively and openly, and make necessary adjustments to creative deliverables

Retail Focus

• Demonstrate a deep understanding of retail marketing and consumer behaviour
• Develop creative concepts that are tailored to the unique challenges and opportunities of the retail environment

KPIs

Leadership and Team Development

• Conduct performance reviews and individual development plans for team members, focusing on creative growth and skill enhancement.
• Achieve consistent team satisfaction scores, measuring the effectiveness of mentorship and guidance provided to junior and mid-level art directors.

and Consistency in Creative Output

• Maintain consistently high levels of adherence to brand standards and quality expectations across all creative deliverables.
• Ensure that 100% of projects meet consistency and integration standards across channels

in Project Delivery and Resource Management

• Complete creative projects on time and within the allocated resources by effectively managing workflow and collaborating with the Traffic team.

Satisfaction and Communication

• Present creative concepts to clients with a goal to first time approval on initial presentations.
• Satisfactorily address and implement client feedback, ensuring responsiveness to client needs and alignment with project briefs.

through AI and Technical Proficiency

• Integrate AI-powered design tools wherever possible, streamlining workflows and enhancing creative output.
• Ensure team proficiency with the latest design software

Job Requirements
Qualifications and Experience

• Tertiary degree or diploma in art direction and marketing and/or communications
• 8+ years of experience (preference will be given to candidates from agency environments)
• Strong conceptual ability demonstrated by an impressive portfolio of work
• Experience in omni-channel advertising is crucial
• Proven experience as a Creative Group Head or a similar leadership role in advertising or a related field
• Strong portfolio showcasing exceptional creative concepts and execution across various channels
• Ability to lead and inspire a team of creative professionals
• Deep understanding of design principles, typography, and color theory
• Excellent communication and presentation skills
• Strong attention to detail and organizational ability
• Ability to work under pressure and meet tight deadlines
• Passion for creativity and a commitment to delivering exceptional results
• Ability to balance working personally on projects, as well as overseeing campaign development within your teams
• Need to be able to work with Adobe Creative Suite software (Acrobat, InDesign, Photoshop, After Effects, etc.)
• Proficiency with Microsoft Office 365 Suite (MS Word, MS PowerPoint, etc.)
• Team player with the ability to work independently, as well as collaborate with broader teams
• Resilient, with ability to remain calm in a highly pressurized, fast-paced environment
• Creative, out-of-the-box thinker with both a strategic and creative mind-set
• People-focused, approachable, dependable, emotionally intelligent, empathetic and compassionate
• Proactive and resilient, assertive, accountable and proactive
• Problem-solver, deadline and solution driven
• Meticulous with excellent attention to detail
• May be required to work on alcohol brands and/or alcohol-related material

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Job Description

• The ideal candidate must have a strong creative eye, excellent shooting and editing skills, and the ability to ideate and execute content that aligns with our clients' marketing objectives. This person should be highly adaptable, self-motivated, and always on top of the latest social content trends, able to identify which trends to leverage for different clients.
• You must be well organized and have excellent creative and communication skills, be flexible, be self-motivated, multi-task, and most importantly, be adaptable. A positive and enthusiastic problem-solving attitude will get you far. The ability to apply strategic thinking and creativity to deliver top of the range visual content is essential for this role.
• This role calls for a talented, self-motivated all-rounder with initiative to keep ahead of the digital content space. Ideally, you will be excited about technology and AI, enjoy playing with new content creation and editing tools, and see challenges as opportunities.

Role: 

• Your day-to-day responsibilities will include identifying and responding to trending content opportunities, conceptualizing, shooting, and editing social-first content, and ensuring that all output aligns with our clients’ brand objectives. You will play a key role in shaping and enhancing our clients' social media presence through innovative content executions.
• Your focus will be largely centered around tactical proposals and executions for social media. Ideally this would require you to collaborate very closely with our Social and Influencer Marketing departments to ensure ongoing access to online listening, trends, insights, and brand opportunities.
• You will need to have experience with creating social media video content from start to finish; you would be required to ideate and deliver final creative products for social media and other online channels. From conceptualizing and story-boarding ideas through to creating the execution of content – filming / lighting & editing to photographing & retouching.

Duties:

• Conceptualize, storyboard, and execute social-first content, including video, photography, and motion graphics - pre-planned, ad-hoc and quick turn-around visual content creation.
• Collaborate closely with the content producer, social media managers and in-house creative teams to develop engaging content for social platforms.
• Production: Art Direction, Videography, Photography, Illustration & Design.
• Postproduction: Editing, retouching, FA etc.
• Excellent proposal and presentation skills with the ability to build client relationships.
• Clear understanding of production requirements and be able to work effectively within timelines and budgets
• Ability to multitask several creative projects and able to work under tight deadlines
• Be on the forefront of AI trends and innovations, and the local & international landscape for social media, photography, videography and editing techniques.
• Shoot and edit content using a variety of tools, including TikTok’s in-app editor, CapCut, Adobe Premiere, and other relevant software.

Job Requirements
Minimum relevant experience:

• 3-5 years' relevant experience (against this job spec)
• Portfolio displaying your own conceptual and strategic design and editing / story telling skills
• Experience with diverse types of production equipment and software
• Experience in creating and executing brand content for social and online platforms including email, website, app and/or paid media.
• Responsible and trustworthy
• Excellent creative skills and a great eye for detail
• Minimum education: Relevant degree and/or qualifications (against this job spec)

Technical skills/knowledge:

• Videography Platforms: After Effects, Premier, Social in app Editing, CapCut
• AI content creation experience using Higgsfield, VEO 3, and others.
• Social Platform Experience: Facebook & Instagram Studio, TikTok, Pinterest, YouTube, Twitter, Whats App etc.
• Photography Platforms: Photoshop & Lightroom, Social in app Editing 
• Design Platforms: Adobe Creative Cloud & Figma
• Bonus: Digital Platforms: Google Web Design