Job Opportunities at Mr Price Group

Job Description

• We’re on the lookout for a self-motivated and self- driven Fraud Co Ordinator who will be responsible for identifying and halt any possible fraudulent activity on a customer's account, including identity theft and payment fraud, by gathering evidence and liaising with relevant stakeholders, to reduce losses to the company.  

Responsibilities

• Identify fraud trends and patterns
• Drive investigations into identity theft and payment fraud
• Collecting and presenting evidence and co-operating with stores and external stakeholders such as law enforcement 
• Prevent, detect and investigate any signs of external and internal fraud
• Verify that all transactions coming through to our platforms are legit 
• Ensure that allegations of procedural and financial irregularity are rectified and investigated
• Work with bureaus to maintain/enhance existing fraud models used within mrpmoney
• Training of new associates on typical types of fraud, including patterns to be alert of and processes to follow when suspecting possible fraudulent activity.

Qualifications

• Grade: 12
• 1-2 Years’ Experience in a Similar Role
• Fraud Investigation
• Store Processes
• Retail Credit Environment    
• Strong analytical and problemsolving skills 
• Advanced written and verbal communication skills 
• Be a dedicated, innovative, resourceful, analytical and able...                                                                                                             

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Job Description

• Are you passionate about ensuring stability in operational IT environments and collaborating with teams?
• We’re looking for a new Team Lead to add value to our technology team!
• You would be leading the support of the Supply Chain & Logistics team. This team supports all operational systems across our supply chain and in our state of the Art DC!

Responsibilities

• Ensure the timeous and effective response of issues raised 
• Resolve escalated or complex queries that exceed the knowledge base of the team
• Reporting on logged call statistics
• Drive team to troubleshoot root cause analysis and escalate where necessary
• Establish and maintain positive relationships with all stakeholders, including business users and suppliers/vendors 
• Training team members and users 

Qualifications

• Diploma/ Degree in IT 
• 5 years’ experience supporting relevant department applications OR 5 years’ experience working in a relevant business environment. Specific knowledge Supply Chain & Logistics is required
• 2-3 Years in a team lead or management role within an IT support environment   
• Innovating solutions and growing team efficiencies & skills
• Resolution of in-depth problems to ensure stability in these environments
• Willingness to work flexi hours as well as overtime

Required Skills and Attributes:

• Knowledge of data processing and structures, software applications, logging and monitoring, reporting and the ability to do escalated support. 
• SQL Boffin
• A broad business knowledge and understanding of the supply chain 
• Good communication skills and the ability to interact with different levels in the organisation
• Extraordinary customer service
• Analytical, problem-solving and solution driven
• Ability to lead and manage a team
• Ability to drive continuous improvement and consistent delivery of quality service
• Ability to think quickly and make appropriate decisions under pressure
• Ability to prioritise and manage time effectively
• Attention to detail
• Excellent documentation skills

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Job Description

• A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

Responsibilities

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

Qualifications

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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Job Description

• A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.

Responsibilities

• Promote sales. 
• Manage stock, and control expenses to meet business targets. 
• Achieve and/or exceed the required targets that are set out for the store. 
• Use store resources effectively to maintain the productivity of the store. 
• Encompass a thorough knowledge of stock and management of policies and procedures. 
• Act as the custodian of all company policies and procedures to ensure standards are met. 
• Assume accountability for the management and the training of all staff. 
• Maintaining the company culture by treating staff in a respectful and professional manner. 
• Ensure all interaction with customers results in an above-average customer service level. 
• Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards. 

Qualifications

• Matric / Grade 12, Mathematics an advantage 
• 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail  environment. 
• Excellent business English, both verbal and written  

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Job Description

• An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.

Responsibilities

• Banking of money 
• Relieve store manager 
• Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security 
• Ensure compliance of all company procedures 
• Assist store manager in management of staff
• Ensure front end controls are in place 
• Oversee the cash office 
• Minimize stock loss Customer Service 
• Introduce sales initiatives to reach store targets

Qualifications

• Matric / Grade 12 (Mathematics an advantage) or NQF Level 4 
• Previous experience managing people 
• Previous experience managing a department 
• Previous clothing retail experience would be highly advantageous 
• Strong communication skills 
• Strong admin skills 
• Decision maker
• Organizational skills 
• Planning 
• Maintain productivity
• Leadership 
• Enthusiastic
• Ethical and great integrity 
• Honesty 
• Proactive 
• Self-motivated