Job Opportunities at Smith+Nephew

Key Performance Areas

• To ensure that loan sets are complete and correct for customer delivery.
• To ensure that deliveries take place on schedule.
• To inspect all items to ensure that they are in working condition.
• To ensure that Safety Stock levels are maintained.

Key Functions/Tasks

• Together with the Customer Services Department, ensures that all bookings made, either by a Customer or the Sales force, is executed at a very high standard, i.e.
• Sets/stock to be delivered within the required time to the Customer.
• Ensures that Loan Sets are complete, implants correspond with the required pick list/check list, and that all instruments are in working condition and complete as per the check list
• Advises the Sales force of any discrepancies with regard to Loan Sets in the office or received back from the Customer.
• Ensures that all usages are identified and verified by the Customer Services Officer.
• In conjunction with the Supervisor, co-ordinates the delivery schedule for the day, and ensures that the Field Assistants understand and execute the required tasks
• Ensures that all Loan Sets, Check Lists (Implants) are verified against the AS400/LANSA systems.
• Ensures that all Capital, Demo and Loan equipment is controlled, monitored and issued on LANSA.
• Ensures that all Capital items on loan are accompanied by a Loan Agreement form, which must be signed by the Customer.
• Demo Trolley bookings must be co-ordinated between the CSO, the Sales Manager and the incumbent.
• Ensures that all Capital, Demo, Loan items are in working condition, and inspected on a regular basis, in conjunction with the S&N Clinical Engineer
• Co-ordinates all repairs (Endo) being done, and checks with the CSO that the repairs are recovered and invoiced.
• Together with the Operations Manager and Team Leader, ensures that all stock on the shelf corresponds with what is on the AS400 system. Discrepancies must be investigated and reported to the Operations Manager.
• Plans and receives Inter-Depot transfers, ensures that Safety Stock levels are maintained, and that timeous ordering of stock occurs. Picks, issues and confirms all Inventory transactions on LANSA.
• Assists with stock takes when required.
• Assists with deliveries / collections when required.
• Works on a shift basis.
• Ensures that the working environment is safe at all times, neat, clean and risk-free.
• Maintains company vehicles.

Minimum Entry Requirements
Education

• Matriculation
• Diploma or Degree in Supply Chain Management
• Valid driver’s license, with no endorsements

Experience

• Computer literate, and knowledge of ERP systems would be beneficial

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Responsibilities

• As a Sales Graduate during the first quarter of the programme you would be responsible for learning the full Product Basket of your assigned Division as well as understanding the Business Model of the organisation, thereafter you will shadow and support the Sales Team of your assigned division by assisting with covering cases and observing the theatre environment. Sales Graduates are also responsible for making clients aware of the various Smith and Nephew products.

Candidate Requirements

• Grade 12
• Degree in Health Sciences
• Clear criminal and ITC records
• Own reliable vehicle
• Valid driver’s license

go to method of application »

Key Performance areas:

• To attain and exceed targeted sales.
• To develop and maintain a regular calling pattern and to report accordingly.
• To ensure that all customers are fully cognisant of the product range.
• To attend theatre cases to give technical advice.
• To supervise competitor activity.

Key Functions:
Is responsible for attaining and exceeding targeted sales for the products to be sold in the territory. These products will be promoted and sold to the following outlet types:

• Private hospitals and clinics
• Provincial Hospitals
• Military hospitals
• Other outlets specified by his/her Manager.

Develops a routine calling pattern for all customers within own area as follows:

• Theatre operating days
• Appointments in rooms
• An appointment diary is maintained and continuously updated

A quarterly business plan to ensure coverage of territory is submitted to the Regional Sales Manager and broadly outlines an overall plan to ensure total coverage of all outlets in the forthcoming quarter, with an emphasis on objectives set out by Marketing at the beginning of each quarter.
Cultivate culture of coaching for the commercial team, set the standards and governance for this coaching culture across cluster by developing coaching plan for Field managers and ensure the sustainability of this culture through solid critical metrics that will be automated on CRM or LMS or any similar Vehicle.

• Calling and detailing in a one-on-one environment
• In-service training sessions
• Use of audio visual training aids, promotional literature and journal reports.
• Practical demonstrations.
• Setting up workshops for the training of staff.

Requirements

• Matric Qualification
• Degree within the Faculty of Health Sciences
• Previous Sales Experience in Medical Devices

go to method of application »

Key Performance Areas

• To ensure that loan sets are complete and correct for customer delivery.
• To ensure that deliveries take place on schedule.
• To inspect all items to ensure that they are in working condition.
• To ensure that Safety Stock levels are maintained.

Key Functions/Tasks

• Together with the Customer Services Department, ensures that all bookings made, either by a Customer or the Sales force, is executed at a very high standard, i.e.
• Sets/stock to be delivered within the required time to the Customer.
• Ensures that Loan Sets are complete, implants correspond with the required pick list/check list, and that all instruments are in working condition and complete as per the check list
• Advises the Sales force of any discrepancies with regard to Loan Sets in the office or received back from the Customer.
• Ensures that all usages are identified and verified by the Customer Services Officer.
• In conjunction with the Supervisor, co-ordinates the delivery schedule for the day, and ensures that the Field Assistants understand and execute the required tasks
• Ensures that all Loan Sets, Check Lists (Implants) are verified against the AS400/LANSA systems.
• Ensures that all Capital, Demo and Loan equipment is controlled, monitored and issued on LANSA.
• Ensures that all Capital items on loan are accompanied by a Loan Agreement form, which must be signed by the Customer.
• Demo Trolley bookings must be co-ordinated between the CSO, the Sales Manager and the incumbent.
• Ensures that all Capital, Demo, Loan items are in working condition, and inspected on a regular basis, in conjunction with the S&N Clinical Engineer
• Co-ordinates all repairs (Endo) being done, and checks with the CSO that the repairs are recovered and invoiced.
• Together with the Operations Manager and Team Leader, ensures that all stock on the shelf corresponds with what is on the AS400 system. Discrepancies must be investigated and reported to the Operations Manager.
• Plans and receives Inter-Depot transfers, ensures that Safety Stock levels are maintained, and that timeous ordering of stock occurs. Picks, issues and confirms all Inventory transactions on LANSA.
• Assists with stock takes when required.
• Assists with deliveries / collections when required.
• Works on a shift basis.
• Ensures that the working environment is safe at all times, neat, clean and risk-free.
• Maintains company vehicles.

Minimum Entry Requirements
Education

• Matriculation
• Degree or Diploma in Supply Chain Management

Experience

• Computer literate, and knowledge of ERP systems would be advantageous.