A business management philosophy outlines a company's reason for being while serving as a fundamental guideline that shapes the mindset and behavior of employees. The following three key phrases sum up Kia’s management philosophy: full accountability, realizing potential, and practicing humanity. These key values are encapsulated in a single mantra: 'Build...
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Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 28 July 2026
go to method of application »
Job Description
Specific Role Responsibilities
- Carry out diagnostic work and support mechanics as set out by the Foreman.
- Carry out fault diagnosis to aid and speed up vehicle servicing.
- Take steps to ensure servicing of vehicle remains within the targeted percentages of the manufacturers' time.
- Discuss matters with service advisors and customers as required and provide coherent explanations.
- Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
- Ensure vehicles are returned to the customer after service in a neat and clean condition.
- Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
- Admin functions: Complete forms and documentation included in the company's service routine.
- Draft and prepare any reports required.
- Mentor apprentices, sign off logbooks and evaluate their technical ability (if applicable)
- Ensure effective communication with team members and colleagues across departments, with customers and service providers.
- Participate in marketing campaigns when required for the furtherance of the business.
- Any other duties as may reasonably be required.
Qualifications and Experience
- Qualified Technician; minimum 3-5 years of experience after qualifying as a Technician is essential.
- KIA technician experience will be of advantage
- Relevant OEM product training - will be an advantage.
- Need excellent “fix right first time” track record.
- Competent at operating manufacturer diagnostic equipment/ computer in order to access information required to perform the role and complete duties associated with the role.
- Mechanical insight Problem solving and motor vehicle fault finding skills.
- Mental alertness
- Must have sound English communication and writing skills to accurately record findings and work on job cards.
- Meticulous Customer orientated
- Team player and Interpersonal competence
- Decision making and action orientated.
- Valid, unendorsed driver’s license
Skills and Personal Attributes Customer Service
- Fundamental problem-solving capacity
- Occupational Health and Safety
- Product and/or service knowledge
- Research and Information Gathering
- Technical Ability
- Technical Learning
- Trust and Integrity
Closing Date 28 July 2026
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Job Description
- The Business Development Manager is responsible for driving vehicle sales performance, dealer network development, and market share growth within their assigned region.
- This role focuses on managing dealer relationships, ensuring sales targets are met, and optimizing the retail and fleet sales strategy in alignment with Kia South Africa’s business objectives.
- This is a middle management position that requires a strategic approach to regional sales growth, identifying opportunities for volume and profitability, and ensuring dealer performance meets brand standards.
- The role also involves analysing market trends, implementing regional sales initiatives, and providing actionable insights to improve dealer operations.
Key Areas of Responsibility:
- Achieve and exceed regional vehicle sales targets across retail, fleet, and pre-owned segments.
- Monitor and analyse dealer sales performance, ensuring alignment with business objectives.
- Drive execution of Kia campaigns, Variable Margin programs, and retail promotions within the dealer network.
- Review monthly sales performance against targets and implement corrective action where necessary.
- Manage and optimize dealer stock levels, mix, and turnover to maximize sales opportunities.
- Oversee dealer demo fleet profile, ensuring alignment with company policy and sales strategy.
- Evaluate dealer marketing plans, lead management processes, and sales forecasting accuracy.
- Provide dealers with actionable insights and strategies to enhance sales performance and market share.
Process and Governance:
- Ensure all dealerships operate in compliance with Kia SA’s governance and regulatory frameworks.
- Validate dealer rebate claims and facilitate accurate credit processing.
- Conduct audits on dealer online presence, showroom facilities, and brand representation, ensuring adherence to Kia’s corporate identity and operational standards.
- Ensure all relevant dealer staff are listed on Autoline and KDCS for training purposes.
- Identify and resolve operational challenges within the dealer network, escalating unresolved issues where necessary.
- Record and report dealer performance insights to support strategic decision-making.
Client/Customer
- Build and maintain strong relationships with dealer principals and sales teams.
- Champion initiatives that improve dealership profitability and sustainability.
- Support dealers in implementing best practices for lead conversion, customer experience, and aftersales engagement.
- Minimize financial risk by proactively managing at-risk dealers and identifying early warning indicators.
- Work closely with internal stakeholders to optimize dealer support structures and enhance overall business performance.
People
- Support dealer teams through training, coaching, and continuous engagement to improve sales effectiveness.
- Actively participate in learning initiatives to enhance industry knowledge and leadership skills.
- Embody and promote Kia SA’s core values, driving a high-performance culture.
- Stay informed on industry trends, competitor activity, and market shifts to maintain a competitive edge.
Qualifications and experience required
- A Bachelor's degree in Business Administration, Marketing, or related field, along with at least five years of experience in sales, marketing or business development, is usually required for this position.
- Relevant tertiary or managerial qualification with at least 5 years’ experience as a Customer Service/ Sales Manager
- Experience in the automotive industry in an equivalent role will be advantageous
- Degree/Diploma/Higher Certificate with a minimum of NQF Level 7
- Driver's Licence (substantial amount of travel required.
- Intermediate Excel knowledge
Key Skills and Attributes required
- Decision-making and working with numbers
- Experience in collecting and analysing data for delivering optimum business results
- Management, organisation and leadership skills
- Multi-tasking and time-management skills, with the ability to prioritize tasks
- Highly organized and detail-oriented
- Excellent analytical and problem-solving skills
- Ability to work in a complex multi-faceted and fast paced organization
- Ability to work well under pressure
- Process and technology oriented
- Demonstrated leadership skills: Influence, drive for results, effective planning / prioritization, project management & collaboration
Closing Date 29 July 2026
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Job Description:
- To coordinate, plan and deliver daily team tasks in the repairs, servicing and support services function through the execution of pre-defined objectives as per agreed OEM standard operating procedures.
Specific Role and Responsibilities:
- Ensure an optimal productive and an efficient team
- Ensure quality workmanship delivered to customers
- Communicate technical information, challenges and decisions to customers
- Ensure engaged workshop staff
- Development of employees and ensure required certification is in for the specific tasks
- Responsible for Health and Safety
- Admin functions - check Job cards etc
- Manage workshop assets
- Plan and gear workshop team according to available hours daily
- Assist technicians with diagnostic problems
- Test drive vehicles
- Supervise technical staff
- Communicate with customers and technical matters
- Oversee teamwork between Service Advisors, Booking clerk and Technicians
- Maintenance of hand tools
- Quality workmanship is rendered by technicians
- Manage apprentices
- Oversee correctness of job cards, clocking hours etc
- Manage work in progress
Qualifications and Experience:
- Grade 12/ Matric
- Qualified Technician
- Computer Literacy
- Knowledge of Kia and dealerships policies and procedures
- Knowledge of service core processes
- Supervisory/ Management courses would be beneficial
- Previous relevant work experience as a technician
Skills and Personal Attributes:
- Supervisory skills
- Customer Focus and Relationships
- communication and Influence
- Computer Literate. - Audi System Use
- Market and territory focus relationship
- Brand alignment
- Professional and technical expertise in vehicle service and repair maintenance
Closing Date 31 July 2026
go to method of application »
Job Description
Specific Role Responsibilities
- Carry out diagnostic work and support mechanics as set out by the Foreman.
- Carry out fault diagnosis to aid and speed up vehicle servicing.
- Take steps to ensure servicing of vehicle remains within the targeted percentages of the manufacturers' time.
- Discuss matters with service advisors and customers as required and provide coherent explanations.
- Ensure standards are maintained with regards to vehicle care and safety whilst performing functions.
- Ensure vehicles are returned to the customer after service in a neat and clean condition.
- Complete all necessary and relevant training as required by the OEM (online, classroom, other mediums of training) within reasonable time frames.
- Admin functions: Complete forms and documentation included in the company's service routine.
- Draft and prepare any reports required.
- Mentor apprentices, sign off logbooks and evaluate their technical ability (if applicable)
- Ensure effective communication with team members and colleagues across departments, with customers and service providers.
- Participate in marketing campaigns when required for the furtherance of the business.
- Any other duties as may reasonably be required.
Qualifications and Experience
- Qualified Technician; minimum 3-5 years of experience after qualifying as a Technician is essential.
- KIA technician experience will be of advantage
- Relevant OEM product training - will be an advantage.
- Need excellent “fix right first time” track record.
- Competent at operating manufacturer diagnostic equipment/ computer in order to access information required to perform the role and complete duties associated with the role.
- Mechanical insight Problem solving and motor vehicle fault finding skills.
- Mental alertness
- Must have sound English communication and writing skills to accurately record findings and work on job cards.
- Meticulous Customer orientated
- Team player and Interpersonal competence
- Decision making and action orientated.
- Valid, unendorsed driver’s license
Skills and Personal Attributes Customer Service
- Fundamental problem-solving capacity
- Occupational Health and Safety
- Product and/or service knowledge
- Research and Information Gathering
- Technical Ability
- Technical Learning
- Trust and Integrity
Closing Date 31 July 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Client/Customer
- Deliver work activities adequately to satisfy internal and external customers
- Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for feedback as well as exceptional service delivery
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 03 August 2026
go to method of application »
Job Description:
- The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.
Specific Role Responsibilities
Processes and governance:
- Identify and apply known solutions to operational problems and escalate unresolved issues
- Deliver on agreed performance targets according to set procedures and service level agreement
- Report on transactional activities to provide timely information for decision making in area of accountability
- Execute work in line with governance and compliance processes
- Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
- Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
- Process all leads of prospective customer and follows up on possible sales
- Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner
Finance:
- Execute work activities effectively and efficiently in order to prevent financial losses
Qualifications and Experience:
- Matric Certificate
- 3-5 years working experience in a similar environment
- A valid South African driver's license
Skills and Personal Attributes:
- Developing sale
- Making a sale
- Persuasive selling skills
- Product and or service knowledge
- Trust and integrity
Closing Date 28 July 2026
go to method of application »
Job Description
- To plan, manage and monitor the implementation of all sales activities and processes related to parts, in order to maximise sales, and maintain agreed profit margins and return on investment. To ensure the management of stock levels are in line with company policy.
Key Duties and Responsibilities
PROCESS
- Achieve and exceed M/Importer sales targets.
- Contribute to the development of the appropriate strategy and set targets within area of accountability.
- Coordinate and monitor the sales and marketing activities of parts, products and accessories for delivering against planned initiatives.
- Define standard operating procedures (SOPs).
- Implement and manage end-to-end processes.
- Manage all operational risk and risk mitigation initiatives.
- Manage operational risk and risk mitigation initiatives.
- Manage efforts to improve current sales of parts, products and accessories that can potentially lead to higher profitability and improved client satisfaction.
- Manage operational risk and risk mitigation initiatives.
- Manage parts returned, correct stock management, queries and settlement discounts.
- Manage parts sales channels including: telesales, counter sales, sales representatives and etc.
- Monitor and report on progress against operational plans and adjust where required.
- Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
- Resolve problems by applying the necessary discretion and guidelines.
- Understand and adhere to M/Importer targets.
FINANCE
- Grow turnover and customer base to maximise profits.
- Manage financial activities in line with approved policies and procedures.
- Manage, monitor and report on budget variances and provide solutions.
CLIENT
- Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
- Build sustainable relationships with customers that contribute to a culture of customer service excellence.
- Identify and address customer needs by providing a variety of related parts, products and accessories, to enhance satisfaction and retention of customers.
- Maintain customer relations through regular contact, in order to ensure customer retention and growth.
- Plan, manage and monitor processes to ensure customer service excellence.
PEOPLE
- Create an engaging, enabling and productive work climate aligned to the employee value proposition.
- Ensure staff have adequate technical knowledge and skills.
- Implement and manage workforce planning, recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
- Monitor and positively influence and manage change, and offer operational support where required.
- Own and live up to company values
Closing Date 29 July 2026
Method of Application
Use the link(s) below to apply on company website.
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