Job Vacancies at Vox Telecom

Market related - Market related

• Achievement of Sales targets on key products

Job description includes but not limited to : -

• Be fully trained and knowledgeable in the Sales division product ranges
• Solution selling of key products to existing and new customers
• Prospecting and presentations to potential customers
• Design of customized solutions to suit customer needs
• Building and maintaining relationships with key accounts
• Managing the customer journey (customer relationship management)
• Customer retention and upselling initiatives
• Events management and coordination in conjunction with the relevant internal departments and external organizations
• Attend product conferences / training and road shows to expand knowledge of the industry

Minimum requirement

• Grade 12
• Certificate in Sales or related
• 5 years of Sales experience in selling environment
• 3 years working experience in telecom environment

Knowledge And Skills

• Target and results driven
• Project management skills
• Excellent verbal and written communication skills
• Good Customer Relationship Management skills
• Developing strategy in a competitive situation

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Market related - Market related
The Junior Product Manager is responsible for assisting with managing a suite of complementary FTTH products. The primary responsibility is to assist the Senior product manager with the implementation and management product strategies to achieve defined Revenue and GP targets
Job description includes but not limited to : -

Product codes within Solid including creation of new codes/ bundles/ migration path

• Reporting groups and GLs are all updated & Solid reports are accurately representing the data required.
• Automated notifications from Solid workflows: Quote, Status & Notification Templates are all updated and accurate.
• Terms & Conditions are all current and linked to Services/ Products/ Promo Codes and or Website.
• Vox Website i.t.o FTTH products, per Supplier, to be accurate & clear to the end customer.
• Internal collateral repositories are all updated (Sharepoint).
• Marketing collateral for Sales Staff: DLs, Flyers etc created ad hoc.
• Product packages on all Supplier portals – ensure all are updated regularly
• Create & maintain product and training manuals to include Solid processes, workflows per FTTH Supplier
• Competitor analysis compiled/ updated weekly to ensure Vox is relevant from product perspective

Minimum Requirements

• Grade 12
• Informatics or Engineering Degree or equivalent Diploma
• Networking Certification
• Minimum Of 5 Years’ Experience Within The ICT Industry
• Knowledge and understanding of the ICT market and the specific needs around the different market segments (sub-distributors, select resellers, resellers and end-users) is essential
• Technical understanding of IP products, passion for technology and ability to learn new products is essential
• Previous consumer mobility experience – specifically in the cellular market is essential
• CRM Systems experience
• Sales & marketing experience would be beneficial
• Practical knowledge of IP networks

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Market related - Market related
We are looking for a skilled Bookkeeper to maintain our financial records, including purchases, sales, receipts and payments.

Job description includes but not limited to : -

• Record day to day financial transactions and complete the posting process
• Verify that transactions are recorded in the correct day book, suppliers ledger, customer ledger and general ledger
• Bring the books to the trial balance stage
• Perform partial checks of the posting process

Minimum Requirements

• Grade 12
• Diploma in Finance or related
• At least 5 year’s solid experience in a bookkeeping role dealing with all aspects of Debtors, Creditors and Cashbooks.
• At least 3 year’s solid experience in a finance
• At least 3 years of Great Plains experience
• The right candidate should have strong accounting and analytical skills
• Following up on payments and Allocating Payments
• General office administration

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Market related - Market related

• The purpose of this position is to positively impact cash flow and working capital by ensuring that the achievement of customer collection targets, essential to the profitability of the company are met.

Job description includes, but not limited to : -

• Daily management of debts and collections – effective, systematic and prompt follow up of outstanding debt
• Debtor account reconciliations – rectifying of previously mishandled accounts
• Convert cash paying accounts to debit order thereby improving cash flow
• Attend to all customer queries – internal staff & external clients by providing accurate advice on billing queries
• Submit credit requests to Collections/Credit Control Manager for approval
• Report to management on outstanding issues and inform them early of potential debtors problems
• Prepare suspension notices and final demands for approval and signature by Collections/Credit Control Manager
• Co-ordinate & request authorisation from Collections/Credit Control Manager for suspension of arrear unpaid accounts
• Record all account activity ie. Client contact, inter-departmental inter-action etc
• In the event of bad debt, collate all relevant documentation for account hand over for legal recovery

Mimimum Requirements

• Grade 12
• Diploma in Business management or related
• 2 years working experience as a credit controller
• 2 – 3 years bookkeeping/debt collection experience
• Computer literate – Outlook, Word, Excel – be able to perform basic to intermediate excel functions

Skills, Competencies & Attributes

• Excellent communication skills (Verbal and written)
• Strong negotiation skills
• Highly organized
• Excellent problem-solving ability
• Strong time-management skills
• Ability to work as part of the team