Jobs at Absa Group

• Point of contact for all trade desk related technology support maintenance issues around all trading and post trading applications
• Analyze problems quickly in a fast paced and deadline driven environment and determine course of action to correct.
• Ensuring minimal impact to business during upgrade or maintenance activities
• Develop and maintain expertise in application functionality and related business processes and workflows
• Engage with stakeholders and provide support to application users

What you’ll bring to us

• 5 years’ experience in an Application Support role
• Experience within Trading and post trading applications is essential
• Experience with supporting trading in different asset classes (Fixed income, equities, derivatives) is essential
• Strong SQL experience (Stored Procs, queries, etc.)
• Experience within Linux and Windows
• ITIL certification advantageous
• Python advantageous
• Experience interacting with front office and operations (back office) stakeholders will be advantageous.
• Willingness to work standby or overtime as required

go to method of application »

Utilize your 2years call center experience in the Insurance industry. Duties include Collections, Client Service & Retentions, experience includes Short term or Long term insurance.

Education

• Matric
• Certificate of Proficiency in Short Term Insurance (NQF Level 4)
• Full Credits in short term insurance equivalent to NQF Level 4 required
• Passed RE 1

go to method of application »

The Learning and Development Consultant’s primary role is to support and implement role specific training and development requirements in the assigned business area. Focus is on specific areas of knowledge or on-the-job capabilities needed for certain positions. Implementation of learning to the target audiences using a variety of methods including face to face facilitation, WebEx, digital or e-learning. This role consults with internal clients to address learning needs and requests, creates and manages projects resulting from inquiries

Education and experience required

• Bachelor’s degree in Business, Commerce and Management Studies (NQF level no. 7) or industry related.
• 3 - 5 years’ experience in a similar environment, in business or in a learning and development environment
• Experience using e-Learning software such as Captivate, preferred.
• Appropriate industry specific qualification/accreditation (e.g. Insurance for Insurance trainers, wealth for wealth trainers). (preferred)
• Experience with Long Term Insurance/ Short Term Insurance/ Wealth and Investments/ Financial Planning and Trust products and processes.
• Experience in Sales and Customer Service experience a plus.

Knowledge and skills:

• Knowledge of and practical application of Adult Learning Theory and instructional design principles.
• Legal Fiduciary and Trust experience in a Wealth, Investment and Banking environment will be required
• Excellent communication, oral, and written skills.
• Analytical skills to uncover root cause and develop improvement initiatives.
• Strong project management, excellent time management skills and must be detail oriented.
• Excellent presentation and facilitation skills, process facilitation a plus. Competencies: (Maximum of 8 competencies)
• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating