Jobs at Ares Holdings

Job Description

• Birkenstock Menlyn is looking for a sales assistant to join their team.

Company Values:

• We commit to the wellbeing of our team.
• We work with a positive attitude.
• We believe in our team.

Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds.
• Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
• Close the sale & secure add on sales.
• Invite your customer to back & turn them into Birkenstock fans.
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel and accessories from the storeroom daily.
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
• Ensure stock entries in the POS systems are accurate.
• Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility.
• Ensure you are allocated a buddy initially & that you learn from them.
• You must attend quarterly training sessions & complete the assessments.
• Ensure you receive monthly feedback from your manager.
• Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
• These are essential as they will determine your eligible for promotions.

Merchandising

• Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
• Ensure sizes are replenished.
• Assist the team to change the windows/ Mannequins fortnightly.
• Ensure POS materials are stored in the area to avoid damage.
• Grade 12 or Equivalent
• Min. 6 months customers services experience
• Birkenstock knowledge advantageous
• Able to work flexible shifts.

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit 
• Quarterly Uniform allowance 
• Staff discount (50% off for you and your family across all the brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Closing Date 17 September 2025

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Job Description

• The role will assist the team with ensuring that all stock related movements are processed correctly.

KEY ACCOUNTABILITY 
 
STORES

•  Manage stocktakes, checking variances and coordinating with stores/AM's with maintaining accurate stock levels.
• Ensure that store orders are accurately completed and checked. Within systems specific to each store.
• Maintain and assist AM’s with Inter-branch transfers ensuring accuracy.

SYSTEM INTEGRATIONS

• Keep track of all integrations relating to stock in and out of stores (between ERP/Cargowrite/POS systems)
• Manage all sales integrations from POS systems to ERP system

REPORTING

• Analysis of potential problem stores and monitoring of accuracy.
• Tracing system problems that could be causing inaccuracies.

Qualifications and Skills:

• Grade 12 or equivalent
• Degree in Retail, Business or any other related field
• Strategic agility and able to articulate a vision and purpose.

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands
• Gym & Shower facilities
• Personal Trainer
• Yoga
• Staff discount (50% off for you and your family across all the brands within the group)
• Healthy Lunch subsidy
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Closing Date 17 September 2025