Jobs at Aspen Pharma Group

JOB PURPOSE:

• Responsible for supporting the sourcing department on day-to-day operations, including calls with suppliers, SOP maintenance, and report maintenance

KEY RESPONSIBILITIES:

Department Reporting

• Supplier list Creation and Maintenance
• Supplier contract tracking with legal team to prompt renewal or expiry
• Assist compiling divisional reports: Costs, Capex, Benchmarking etc.
• Support with supply chain cost tracking

Departmental invoice processing and resolutions

• Resolve supplier invoice queries and coordinate resolution with the Finance team
• PPV deviation investigations and reconcilliations
• Support in system maintenance & PIR accuracy check

Department Administration Support 

• Completing errands and ad-hoc duties as requested from time to time.
• Diary coordination between Aspen stakeholders and Suppliers
• SOP Maintenance
• Supplier Onboarding documentation management
• Meeting minutes drafting and publish

Continuous Improvement

• Support the department to deliver strategic objectives in improving service, cost and cash
• Support with SC projects where required

Requirements

Educational Qualifications & Experience

• Degree in Supply Chain Management, BCom degree
• Exposure to Manufacturing essential
• Import/Export experience essential
• 3+ years’ experience within a similar role, preferably in FMCG/Pharmaceutical environment
• 3 years’ experience within a Supply Chain environment
• Experience in operating with SAP, Excel, Power BI
• Experience in supplier engagement

Knowledge: 

• Computer skills on Microsoft tools
• Good understanding of S&OP
• Good working knowledge of ERP systems, esp SAP

Technical Competencies / Skills:

• Excellent problem-solving capability
• Strong technical skill in MS Office, especially excel
• Highly collaborative, flexible and attention to detail
• Excellent communication skills with the ability to liaise across all levels, excellent cross-function and collaboration skills required
• Strong understanding of new product launch process within Supply Chain
• Effective oral and written skills to communicate technical and non-technical issues to various levels of management
• Accuracy and Attention to detail
• Planning, organising and co-ordinating.
• Problem-solving and decision making.
• Effective interpersonal skills
• Time Management
• Multitask

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Objective: Responsible for the promotion of products within a certain geographical area to Hospitals, pharmacists, nurses and doctor specialists. Responsible for retaining and strengthening relationships with Key External Experts. 

KEY RESPONSIBILITIES

Commercial Excellence 

• Build positive trust relationships to influence targeted group in the decision-making process, and to increase sales 
• Drive cross functional efficiencies and collaboration with key stakeholders across the business 
• Responsible for guiding, detailing to pharmacists, nurses and specialist doctors within the hospital arena 
• To support the retention and development of Key External expert relationships through the detailing of a therapeutic portfolio 
• Understanding of research and development trends, building product awareness and aiding decisions surrounding product acceptance 
• Influence the opinions and preferences of other healthcare practitioners, health authority representatives and patient advocacy groups towards trusted and preferred brands 
• Follow up with targeted HCPs, gather feedback on their experience with Aspen products and provide them with an ongoing customer support to ensure effective choice and use of the products 
• Manage, coordinate, and administer portfolio within regional territory including planning, territory analysis, implementing customer targeting and call coverage of customer base 
• Drive Focus brands 
• Achieve and exceed set targets and market share objectives and track sales data to achieve or exceed sales budgets 
• Provide ongoing customer support to create additional value in the business relationship including product training, external meetings, and webinars 
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management 
• Communicate and report on adverse reaction within 24 hours and ensure that all product complaints are resolved within the respective timelines 
• Plan, organise and arrange training to Pharmacist and Nurses
• Implement area specific strategies that would positively impact the business and share best practices within the team 
• Maintain adherence business rules i.e., call rates standards, call logging adherence and ensure submission of monthly and weekly planners and reports 

Value creation 

• Monitor and analyze data and market conditions to identify competitive advantage and product usage to improve sales performance 
• Pursue continuous learning and professional development and stay up to date with the latest industry trends, 
• Plan and organise and arrange training to HCPs 
• Promote products ethically and within compliance based on company’s sales process and approved marketing strategy 

Compliance 

• Adherence to all CCCO expectations in customer interaction and activities 

Requirements

EDUCATION & EXPERIENCE:

• Matric qualification
• A tertiary medical/healthcare qualification
• Minimum 5 years proven successful track record in pharmaceutical industry will be required, in hospital / specialist arena 
• Minimum 5 years detailing experience to specialist doctors is essential
• Existing relationships with key customers would be an advantage. 
• Excellent interpersonal communication, presentation and negotiation skills 
• Valid driver’s license 
• Proficiency in Excel, PowerPoint, Outlook, Word, Qlik vw, repwise 

SKILLS AND ATTRIBUTES: 

• Product knowledge on both Aspen and competitor products within hospital arena
• Effective territory management 
• Knowledge of basic financial calculation i.e. Gross Margins, mark-ups. 
• Analyzing of Aspen/ Ethicare in house data and external data sources 
• Very strong communication and negotiation skills 
• Administration skills 
• Ability to work under pressure 
• Excellent Presentation skills 
• Problem solving and decision making 
• Numerate, analytical, high attention to detail, able to prioritize 
• Execution and understanding of set budgets 

KNOWLEDGE: 

• Knowledge of the Hospital business/industry 
• Have a complete and thorough understanding of the scope of the pharmaceutical market 
• Understanding of the budgeting and forecasting processes, 
• A good grasp of marketing strategies and processes, 
• Strong negotiation skills, 
• Excellent communication and presentation skills 
• MS office – with Advanced Excel Competency 
• Power BI, TPM, IMS, SSD Models, Impact RX and Rep-wise Model