Jobs at AVBOB South Africa

Description

• AVBOB is looking for a skilled Copywriter to join our Brand and Advertising team. In this role, you will be responsible for creating, refining, and overseeing high-quality content across a wide range of marketing platforms from brochures and websites to social media and press ads. If you’re a creative thinker with a sharp eye for detail and experience in advertising or insurance, this is your opportunity to help shape the voice of one of South Africa’s most trusted brands.
• You will be working for a company that is over 100 years old with strong values. In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.
• Conceptualise and write persuasive copy for a wide range of advertising and marketing materials, including brochures, websites, social media, catalogues, posters, press ads, and internal communications.
• Collaborate with the creative team to brainstorm and develop innovative concepts and campaigns.
• Conduct in-depth research to support and strengthen copywriting content.
• Ensure brand consistency and quality control across all advertising materials.
• Write, edit, proofread, and refine content for promotional materials, internal publications, advertorials, and digital marketing.
• Source and create localised social media content that highlights community impact at branch level.
• Regularly update website content to reflect current campaigns and initiatives.
• Review and proof content produced by external contributors, ensuring alignment with AVBOB’s brand and regulatory standards.
• Monitor and manage social media platforms to enhance brand positioning and product visibility.
• Enforce compliance with FSCA guidelines and internal advertising standards.
• Support the development of content strategies and plans for emerging digital platforms, including direct marketing and branch-specific social media.
• Assist with proof-reading “The Society” (internal magazine) on a quarterly basis. 

Requirements

• Tertiary qualification in Marketing, Communications, Journalism, Business, Art, or a related field.
• Minimum 5 years’ copywriting experience, preferably within the insurance or financial services sector.
• Proven conceptualisation and proof-reading skills.
• Strong command of grammar, tone, and brand voice.
• Ability to work under pressure and manage multiple projects simultaneously.
• Excellent attention to detail and a commitment to producing high-quality, on-brand content.
• Strong interpersonal and teamwork skills.
• Exceptional time management and verbal/written communication abilities.

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Description
Key Performance Areas:

• Planning and organising of events at various senior citizen venues
• Identify objectives of the event and determine the requirements that must be met to accomplish the objectives set
• Prepare a schedule of monthly events and meetings with pensioners and management at the different institutions (Retirement villages/homes, nursing homes, hospitals, associations and others organisations).
• Manages relationships with all keynote stakeholders maintaining AVBOB’S high standards
• Ensure that events are rolled out within the approved budget allocations
• Provide consolidated feedback to the management of the institution regarding attendance, services provided, etc.
• Marketing of AVBOB
• Present AVBOB’s services and products to senior citizens and other potential customers / clients
• Provide professional advice (according to FAIS requirements) to these potential clients
• Followup on leads provided for funerals and other services
• Do mass presentations to stakeholders
• Collaboration and networking with peers, colleagues, funeral agents and stakeholders
• Develop and foster strong business relationships with the community, retirement institutions, nursing homes, ambulance services, hospitals, churches, associations, social clubs (Senior Citizens) and stakeholders of other entities assigned
• Continuously create and form new relationships with relevant stakeholders
• Liaise with all parties concerned (Area Manager, Funeral Agent, Snr Liaison Officer, management of the institution concerned, etc.
• Proactively solve possible complaints and conflicts and address issues that may occur by investigating issues and provide feedback timeously to stakeholders
• Liaise with the Funeral agent and Senior Liaison Officer to provide information and support business
• Build sound relationships with funeral agent through meetings, provide leads and support their business
• Maintain contact with institutions on a monthly basis to determine current client base at the facilities
• Market AVBOB products by visiting the facilities to increase our market share
• Administration of new business, policy service
• Submit monthly event plans to the Area Manager: Funeral Service and the Senior Liaison Officer
• Collect, analyse and utilise data and feedback to identify opportunities to improve relationships between all stakeholders and new business
• Prepare and submit monthly reports on the events executed, clients served, etc.
• Compile incident reports, regarding important issues during events
• Compile handouts – Life file with all the necessary information and documentation to hand out at the events
• Obtain the value of a policy and provide feedback (inperson) to the clients
• Adjust policies as required by the client
• Followup on outstanding issues
• Collection of premiums at the institutions
• Reconciliation of expenditure and premiums collected
• Followup on the issuing of new policies, etc.

Requirements
Minimum Qualifications

• Grade 12
• Relevant marketing qualification

Knowledge and Experience

• 3 Years’ experience of opening sources
• Knowledge of the funeral and/ or insurance industry or Old age facilities

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Description

• We are looking for a dedicated Telecommunications & Video Conferencing Support to join our team. In this role, you will be at the forefront of maintaining our telecom infrastructure, resolving issues quickly, and supporting critical systems to ensure smooth daily operations. If you have a strong technical background and enjoy working with cutting-edge technology, this is the perfect opportunity for you!
• You will be working for a company that is over 100 years old with strong values. In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

RESPONSIBILITIES INCLUDE:

• Assist with system maintenance, installations, and ensuring that applications stay online and fully operational.
• Respond to service desk tickets, solve telecom-related problems, and provide ongoing support to users and branches.
• Resolve high-priority issues quickly and escalate incidents to vendors when necessary.
• Ensure the call centre receives prompt support to minimize disruptions.
• Perform regular health checks on voice systems, check disk space performance, and monitor critical systems to ensure everything is fully functional.
• Assist with disaster recovery operations, prepare required documentation, and ensure all backup systems are in place.
• Work alongside the service desk and other internal departments, helping the team resolve issues more efficiently, and mentor junior team members for faster problem resolution.
• Help with architecture design, configuration updates, and branch rollouts, ensuring telecommunications equipment is in place on time.
• Collaborate with vendors, internal teams, and clients to ensure optimal performance of all telecommunication systems.
• Ensure sufficient equipment (routers, switches, phones, etc.) is available for branch setups or temporary solutions when needed.
• Investigate new apps and technologies to improve current solutions while adhering to company policies and procedures.
• Provide input for the ICT budgets related to telecommunications, including identifying any required external vendor support.
• Identify, monitor, and mitigate risks associated with telecommunications infrastructure to ensure compliance with risk appetite policies.
• Keep management informed on issues, risks, and progress, and contribute to internal and external communications for ongoing projects.

Requirements

• A relevant degree in Networking or Telecommunications.
• Exposure or certification in Cisco Voice infrastructure (CUCM, CUC, IM&P, Webex, Jabber), Genesys Engage Cluster (Call Centre systems), and Microsoft Teams (applications and devices).
• 3-5 years of technical experience in networking or telecommunications, particularly with traditional PABX and IP telephony systems.
• Expertise in call centre software, premise cabling design, and enterprise networks.
• Strong problem-solving skills, the ability to work under pressure, and excellent communication abilities.
• Ability to work in a fast-paced, team-oriented environment.